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Junk Guys

Hauling, Garbage Collection, Moving Companies

About us

JunkGuys.com is a professional junk removal company that offers the removal of nearly any kind of junk, debris, or scrap. Locally owned and operated, JunkGuys.com saw an opportunity to bring better customer service and environmental responsibility to the junk services of Charlotte.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Junk, debris, appliance, furniture, house trash removal, demolition work & hauling.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0220 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 101-220 of 220 reviews

Linda B.
09/2014
5.0
hauling services
  + -1 more
Amazing service! These guys truly are a SERVICE company! Keith and Israel worked nonstop to get it done before dark on a late Saturday afternoon. They finished at 8pm. They not only took the downed trees, but also every stick and piece of wood scrap found on the lot! It was completely cleaned of any debris when they left! I did not expect that at all!! I am thrilled with their work!!! This was a complete trailer full of heavy logs, 8 yards total of debris.
Description of Work: Used chain saw to cut downed trees which had been laying on ground for two years in wooded area of back yard. Hauled them uphill 125 feet to his trailer. Hauled away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$448

Response from Junk Guys
Thank you so much for taking the time to leave us a review. It was our pleasure to service your hauling needs. We were happy to help clean up the area and your expression when you seen the finished product said it all. Enjoy the back yard ;-)

GREG M.
09/2014
5.0
hauling services
  + -1 more
Initial call was informative. All communications after that were clear and exact. The times they stated were exact. I will use them again.
Description of Work: Picked up equipment,tvs,etc at two houses on our street.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Junk Guys
Thank you for taking the time to review our company. It was a pleasure to service your hauling needs.

Richard Lewis S.
09/2014
5.0
hauling services
  + -1 more
They called before arriving to confirm they were running on time and arrived punctually at the preset appt time. They quickly reviewed the scope of work and immediately got to work. I truly expected it to take at least a half day to get the job done, but they were all wrapped up in a little over two hours!! Left the site clean and neat....even swept the driveway! Very friendly and professional people. I would feel comfortable recommending them to anyone. And I will definitely be using them in the future.
Description of Work: Removed bamboo, landscape timbers, pond liner and yard debris, garage clean out (appliances, electronics ,etc.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$530

Response from Junk Guys
Thank you so much for taking the time to leave a review. We so appreciate your confidence and kind words. By the way my wife loved the cast iron fish ;-) Please feel free to call anytime.

Bruce B.
08/2014
5.0
hauling services
  + -1 more
Two people showed up as agreed, on time, ready for anything. Paid good attention to what to take and what to leave. They left all neat and tidy and a quick pace. Basically, I emptied my house of everything I was done with. They got it all on the truck in less than an hour and half. No spillage, no damage to house or retained contents, picked up clean better than before they started, courteous and steady at their work. Everything -- whoosh! Gone!
Description of Work: Picked up a large assortment of household materials no longer usable or needed, waste lumber, pesticides, insulation, dead computers, tvs, printers, light fixtures, mattress, scrap wood, wall board, broken yard tools, storm doors broken glass, plastic saw horses, motor oil. Filled half my back yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Junk Guys
Thank you so much for taking the time to leave us a review. We know your time is valuable and we appreciate your confidence and kind words. It was our pleasure to service your hauling needs. Thanks again for using Junk Guys

ed E.
08/2014
5.0
hauling services
  + -1 more
they got to the location before we did which was pretty impressive.They worked very hard and I decided not to accept the Angies List discount and let them keep the money.I would recommend them highly.I did not get them by referral.
Description of Work: remove all rubbish from our property

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$880

Response from Junk Guys
Thank you for taking your time to review our company. It is so helpful to our service and future clients. we appreciate you business and it was our pleasure to service your hauling needs. Remember those black snakes are our friends ;-)

KATHRYN A.
08/2014
5.0
hauling services
  + -1 more
This is the second time we have used this firm. In both instances the guys were on time, did the removal quickly, and we're very friendly. They were also very careful to not damage any existing furniture.
Description of Work: Removed broken wine cooler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Junk Guys
Thank you for taking of your time to review our company. we are thankful for your confidence in our service. It was our pleasure to service your hauling needs. Thanks once again

ALYSON B.
08/2014
5.0
hauling services
  + -1 more
Junk Guys is a wonderful service provider. I visited their website Monday night to ask some questions, and Keith called first thing the following day. He offered to come out on Wednesday for the job--super fast--but I needed some time to sort through items prior to work being done. Friday of the same week he and another person came out right on time, took a look at what was going, and got to work. On the phone he was able to give me an estimate of how many cubic yards I'd likely be looking at to help me get a sense of cost. I ended up adding more things the day the work was done, and it was great that they're able to accommodate more in short notice. They got everything out, even getting rid of an unexpected collection of carpenter ants that had congregated between some broken down boxes. They took great care to clean up the entire area when they were done, and everything looks great. Keith, thanks so much for the superb service! I highly recommend using them.
Description of Work: Removed a variety of items from a detached garage, ranging from an old kitchen cabinet to boxes that turned out to be home to carpenter ants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$306

Response from Junk Guys
Thank You so much for taking your time to leave us a review. We appreciate your kind words and are thankful for your confidence and business. It was surly our pleasure to accommodate your schedule and complete your project. I must also add Thanks so much for the "leaking pig" my wife adored it ;-)

Shoobha D.
08/2014
5.0
hauling services
  + -1 more
it went so smoothly, i wish our house renovations had gone that way. i called him up before i purchased the angie's list deal to see when he may be able to come and pick up all the trash because it was totally getting out of hand and I wanted some one immediately in the next day or 2. he told me he would put me on the schedule as soon as i purchased and he gave me an appointment for the next day and they came promptly. They were very courteous and professional and they went right to work. Thtey tore apart everything and made it fit on their truck and at the end of the job they swept up and cleaned up the area thoroughly. i would wholeheartedly use these guys again and would not hesitate to recommend them to anyone.
Description of Work: we just moved into a new home and they picked up all the junk including, couple of pieces of furniture, old insulation , cardboard boxes, valences.... everything that was thrown out there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from Junk Guys
Thank You so much for taking the time to leave our company a review. It is helpful for not only our business but for future clients to read what others think about working with our company. It was our pleasure to service your hauling needs.

Craig L.
07/2014
5.0
hauling services
  + -1 more
We contacted them on Tuesday morning to understand the process and how much it would cost. We then ordered the Angies List Deal for $79 for a truck load worth of junk. We agreed to have them come over the next day, Wednesday, to remove the playset. I had taken apart the playset on the previous Sunday, so all the pieces were lined up along the fence in my backyard. They called before they came over to ensure that it was ready to go. They arrived promptly. They were very professional. They cleaned up the entire area and ensured that everything was taken. Since this was a large playset, it took up more room in the truck. So, we took care of the overage via credit over the phone. The process was smooth. I was very happy with the Junk Guys. I would work with them again.
Description of Work: Hauled away a wooden playset from my backyard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$141

Response from Junk Guys
Thank you so much for your kind words and taking your time to review our company. we are glad we could service your hauling need, it was our pleasure.

Nicole K.
07/2014
5.0
hauling services
  + -1 more
We were super pleased with Junk Guys. They called to let us know they would be delayed due to an earlier job they had, and we greatly appreciated that. When they arrived, they told us what they would be doing and then began loading their truck. They were finished in a reasonable amount of time. We were very happy with their professionalism and quality of service. We will definitely use them in the future and highly recommend their company for any junk you need hauled away!
Description of Work: Removed and hauled away decking materials from our old deck. This included mostly boards with nails, a few railroad ties, and a huge cardboard box.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Junk Guys
Thank you for taking the time to review our company. It is our pleasure to service your hauling need and appreciate that your confidence in our service. Thank you again for using Junk Guys

JUDIE T.
07/2014
5.0
garbage collection, hauling services
  + 0 more
Whats nice about this company is they will take anything and they also recycle. The guys that came to my house were very professional and nice to talk to. They charge $45 per square yard. I had to change my appointment several times and they were very understanding. There were 2 men who came out to complete the work. What's really nice about this company is they dispose of paint cans for you and you dont find very many companies that would deal with that.
Description of Work: I have lived in my house for 36 years and have accumilated alot of stuff over the years. They came to my house and cleared out everything I asked them to.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Response from Junk Guys
Thank you so much for taking your time to leave us a review. We appreciate your kind words. It is our pleasure to be able offer a recycle option for paints etc. keeping them from being disposed of improperly. Once again thank you for using Junk Guys

Jill S.
06/2014
5.0
garbage collection, hauling services
  + 0 more
Great. Excellent communication- was given a 1 hour range to arrive and he called to give me a more definite time within that range and arrived right on his estimated time. Was pleasant- introduced himself gave me info about the business and the Angie lists discounts. Worked efficiently. Will definitely use in the future and will recommend to others
Description of Work: removed broken furniture, old books damaged lawn furniture etc

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

Response from Junk Guys
Thank you for taking the time to leave us a review. we appreciate your business. It is always a pleasure to service our community. Thank you once again for calling Junk Guys

EDWARD & MARY LOU P.
06/2014
5.0
hauling services
  + -1 more
Craig was very reponsive and flexible at a price that I thought was quite reasonable. He removed our old TV that I wouldn't even attempt to move and was helpful in providing an invoice that I thought would satisfy our insurance company.
Description of Work: Hauled away a very heavy tube type TV that was damaged by a lightening strike, inspite of a surge protector.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

Response from Junk Guys
Thank you so very much for taking the time to review our company. It is always our pleasure to service our community with their hauling needs.

DAVID K.
06/2014
5.0
garbage collection, hauling services
  + 0 more
I called Junk Guys last week to inquire about their services. They arranged to come out several days later. On the day of service, they kept me constantly informed about their arrival time. Upon arrival, I showed them around the area to be cleaned and the items that were to be kept. Several hours later, all of the junk had been removed, the area has been cleaned and the result is perfect! I am totally satisfied with the work and the price paid. Had I not used Junk Guys for this project, it would have taken me numerous trips to the dump and dealing with many old paint and solvent cans. They took care of it all!
Description of Work: Removed unwanted items from unfinished basement area, including many cans of hazardous household waste (paint, etc.), insulation, etc. Cleaned and raked the empty area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Response from Junk Guys
Thank you so much for taking your time to review our company. It was our pleasure to service your hauling/clean out needs. We appreciate your business and thank you once again for contacting Junk Guys.

SUZANNE & GERALD W.
06/2014
5.0
hauling services
  + -1 more
It was very easy to schedule an appointment for them to come and pickup our "junk". Keith arrived on time and was very polite and professional. Both he and his helper were neatly dressed and groomed. They had our stuff loaded and where on their way in a matter of minutes. They offer a discount to Angie's List members and it even applies to a minimum load as was the case for me. I would highly recommend Junk Guys and will definitely be using them again.
Description of Work: Loaded and hauled away several items including a non functional treadmill

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

Response from Junk Guys
Thank you so much for taking the time to review our company. We appreciate your kind words and business.

Robert D.
06/2014
5.0
hauling services
  + -1 more
They came when they said they would come and they did what they said they would do.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Bora O.
05/2014
5.0
hauling services
  + -1 more
They were fast, professional, and friendly. I liked them very much and will do business with them again.
Description of Work: Hauled away a pile of construction scrap including drywall, wood paneling, a ceiling fan, and a duct.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Response from Junk Guys
Thank you for taking your time to review our company. It was our pleasure to service your hauling need. We appreciate your kind words and look forward to working together in the future. We wish you the best in your project and if there is anything we can do to help do not hesitate to contact us.

William M.
05/2014
5.0
hauling services
  + -1 more
They arrived on time and were very professional. I have a relatively long driveway with a curb at the roadway and they did not want to back the trailer up because they were afraid they would scratch the driveway because of the curb. They made sure they took what I wanted and had me check after they loaded to be sure they got everything. They even swept the patio after they finished. It was great to have such a pleasant experience and such pleasant and professional people. I will definitely use them again and recommend them to my friends and neighbors.
Description of Work: Hauled off patio furniture, cabinet, outside umbrellas.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Junk Guys
We appreciate that you have taken your time to leave a review for our company. It helps us to showcase our customer service and to better learn what our clients experience when we service their hauling needs. We appreciate your kind words. It is always a pleasure to service our community.

Samia M.
05/2014
5.0
hauling services
  + -1 more
On short notice, we needed someone to remove trash and debris from our property. We emailed the Junk Guys on a Saturday. They responded Monday Morning (both by phone and email). They completed the work on Tuesday. We did not have to supervise them and they emailed us our receipt before they left the driveway. They were professional, courteous - did the work they said they would, when they said they would. For us, it just doesn't get much better than that. We will definitely use them in the future!
Description of Work: Disposed of yard debris and other trash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$267

Response from Junk Guys
Thank you so much for taking the time to review our company. It was our pleasure to service your hauling needs. Your kind words are appreciated.

Fred R.
05/2014
5.0
hauling services
  + -1 more
They were awesome! Arrived during the window they said they would and took care of everything. I highly recommend using the Junk Guys. I will be using them again!
Description of Work: Moving out of a house and had a lot of "stuff" we needed to get rid of.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Junk Guys
Thank you for using junk guys. We appreciate that you took the time to review our company. It was our pleasure to service your hauling needs.

Julianne P.
05/2014
5.0
hauling services
  + -1 more
They worked around my work schedule and arrived on time. They were mindful of my dogs and made sure they were safely in the fence at all times. They did everything promised and even had to tackle a mess of Black Widow spiders! When they left, everything was cleaned up and tidy. Customer service is a very big deal to me and these guys have it in bucket loads! I received a quote over the phone, but when the time came to pay, Keith reminded me of his Angie's list discount and so I paid less than I was quoted. I will most definitely call them again if I need to. Highly recommend!
Description of Work: Demolished and hauled away a metal utility shed and some broken up concrete.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Junk Guys
Thank you so much for taking your time to leave us a review. We appreciate your kind words and thoughtfulness. It was our pleasure to service your hauling needs and look forward to working with you in the future.

Phyliss W.
05/2014
5.0
hauling services
  + -1 more
I told his wife he was definitely a Keeper!!
Description of Work: Hauled away a sofa and two wing chairs. Called the day of the appointment to confirm .Keith was great. When I made the appointment by phone, he was very personable, wasn't in a hurry and took the time to find out exactly what I needed. The subject of 'favorite music' came up in the conversation and I said I like 'beach music'. He asked what was my favorite song................When he arrived he had 'Under the Board Walk' playing on his phone...............my favorite. Can't get better service that that!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Junk Guys
Thank you so much for your kind words and for taking the time to leave a review for our company. we had such a good time during your project. Your pleasant laughter and joy is refreshing and uplifting to those around you. Remember to keep those dancing shoes polished and ready to go ;-) Thank you once again for calling us and leaving a review. Keith

SARAH B.
04/2014
5.0
hauling services
  + -1 more
Things started out bad, but ended well. Keith was supposed to be at my home at 10:00 am. At about 10:30 am, he called to say that he had overslept. He apologized profusely and said as soon as he went to unload their truck, he would be there. He and his assistant showed up at about 1:00 pm. He apologized again and they went to work. They had everything loaded and ready to go in about 30 minutes. Because he was late, Keith not only gave me the Angie's list discount, but an additional discount for being late. Despite being late, Keith was very professional and did the job I hired him to do.
Description of Work: Haul junk out of my garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$100

Response from Junk Guys
Thank you for taking the time to review our company. I would still like to extend our sincerest apologies for being late to your pick up. Our review boast of punctuality. As explained we had a large job that abnormally kept me working until 5AM that morning. The battery on my phone in which I use for an alarm ran out during the night and I awoke later than usual. We still had to unload the truck from the night before and that is what caused our tardiness. As you mentioned we offered an additional discount because service is very important to us. Unfortunately you were the recipient of a day that had a hick up. We appreciate your kind words and understanding. In the future we hope to be able to show you why we won the Super Service award from Angie's list. Thank you again for your time and honest review.

Warren C.
04/2014
5.0
hauling services
  + -1 more
This really could not have gone better. Keith actually called me back within 30 seconds of emailing for a quote. It was after 'normal' business hours so figured email was best. Guess they were still working. Everything we were looking for, they could handle. Their team showed up on time, took care of a not-small amount of trash and yard waste removal, and thoroughly cleaned up after. It was actually cleaner after they left than before. Really can not say enough good about this company. We are dealing with a difficult situation, and their care, detail, and fitting us into a busy Easter weekend really helped a great deal. Will be calling back soon -- and watch out for the Black Widow's Keith...
Description of Work: Removal of garbage and firewood/bricks/CMU from backyard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Junk Guys
It was our pleasure to service your hauling needs and we appreciate that you have taken the time to leave us a review. We look forward to helping you in the future. and you be careful with those black widows also ;-)

Randy O.
04/2014
5.0
hauling services
  + -1 more
He came and gave us an estimate of what all it would take to do the job and how long it would take. Keith and a couple other guys did a great job. It didn't look like they could get all of what we had onto their trailer, but they knew how to stack the items so there was not a bunch of wasted space. There were boards full of rusty nails sticking out everywhere, an awful mess. We were so glad to see it disappear so quickly. They cleaned up afterwards and it didn't look like anything had ever been stacked there. They wanted to make sure we were satisfied. They were prompt, courteous and hard working. We would highly recommend them to anyone who needs some stuff removed or hauled away.
Description of Work: He removed piles of wood, roofing and other construction material from a demolished work building.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Junk Guys
Thank you for taking the time to leave us a review. We appreciate your effort in helping to evaluate our company. I would add that you guys did a wonderful job in your demolition and division of the debris. It was our pleasure in servicing your hauling needs.

Contact information

3088 Mocking Bird Ln, Kannapolis, NC 28083

http://www.charlottejunkguys.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
7:30 AM - 6:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hauling,
Garbage Collection,
Moving Companies

FAQ

Junk Guys is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 6:00 PM

Junk Guys accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Junk Guys offers free project estimates.
Yes, Junk Guys offers eco-friendly accreditations.
Yes, Junk Guys offers a 10% senior discount.
Yes, Junk Guys offers emergency services.
No, Junk Guys does not offer warranties.
Junk Guys offers the following services: Junk, debris, appliance, furniture, house trash removal, demolition work & hauling.

Contact information

3088 Mocking Bird Ln, Kannapolis, NC 28083

http://www.charlottejunkguys.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
7:30 AM - 6:00 PM