Stephenson's Appliances

They guy came out and looked at the problem. He ordered the part and came out the next day and fixed it. It was great. They were courteous and the gentlemen was nice.

Everything went great. They have two locations - one in Jacksonville and one in Hubert - I called the Hubert location. The came out to look at my oven the same day I called them. The office called us back as soon as the parts arrived and they immediately came out and replaced the parts.

I really liked them because they only charge you flat rate for the service call, they don't charge for labor. They have excellent customer service and they are punctual. It's been great, they came out when they said they were going to come out, they identified the issue, they ordered the part and the part was there within 24 hours, they came back out to install it and they found out that there was another leak because the sill was busted on the dishwasher so they replaced the sill and then they found another leak in the door and they also replaced the part of that. They had got into it but they told me their office hours and in 48 hours they would call and schedule a time for it. Everything that they said they are going to do, that's that and they stick on it. Everybody else charges $100 to come out and that's not counted on labor.