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OVERHEAD DOOR

Garage Doors, Doors

Reviews

4.914 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
7%
2
0%
1
7%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.7
Showing 1-14 of 14 reviews

Nina M.
02/2022
5.0
garage doors
  + -1 more
We went in hoping to find a part to fix our neighbors garage door. They didn't have it in stock but the gentleman ordered it and had it the very next day. Super kind and extremely helpful! Thank you for helping us help our neighbor!!!
Description of Work: Needed to purchase replacement parts

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa M.
12/2016
5.0
garage doors
  + -1 more
It has been a long while since we worked with them but their work has lasted over a decade and they worked very quickly.
Description of Work: They were hired to replace my mother's garage door. Pricing was excellent, they did a great job installing, professional was outstanding, and the door is still working perfectly to this day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mari L.
03/2016
5.0
garage doors
  + -1 more
unknown
Description of Work: They were very timely in scheduling and very helpful. The cost was reasonable and fair.
Rating CategoryRating out of 5
Yes, I recommend this pro

Judy T.
11/2015
5.0
garage doors, doors
  + 0 more
unknown
Description of Work: The man from Overhead Door replaced a broken part in the garage door motor and cleaned + oiled the door mechanism. He arrived when expected, worked quickly and professionally, and was very pleasant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

Andrew J.
08/2015
1.0
garage doors, doors
  + 0 more
unknown
Description of Work: Contacted them to install a garage door opener. They set up an appointment and time to be at my house, and nobody showed up or called.

Rating CategoryRating out of 5
responsiveness
1.0


Alina Y.
03/2015
5.0
garage doors, doors
  + 0 more
Service provider called before arrival (which was great as I was running late to pick up my child) didn't mind waiting, and was very friendly and repaired the door. Bad day- I left my purse at work so I was unable to pay for the service. I explained I would not be able to submit payment same day, technician stated they were flexible and I could call in payment the following day or wait for a bill to arrive in the mail. Excellent customer service. Will recommend to friends.
Description of Work: Garage door spring repair. Both springs needed to be replaced and door needed to be centered. I called and the staff was able to fit me in the following day, late in the afternoon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Lee M.
08/2014
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry E.
04/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: I had both spring replaced. Once we called them they had someone out the next day to begin work. They did a great job and very courteous. I will hire them again for any other problems I have with the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$175

Warren B.
01/2014
5.0
garage doors
  + -1 more
.
Description of Work: Re-stalled my garage door springs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$230

Warren B.
01/2014
5.0
garage doors
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Maria G.
08/2013
5.0
garage doors
  + -1 more
Both times that he came over he was on time. First time to check out the garage door and the second time to replace it. I explain that the door was jammed plus I wanted to replace the garage door because it was pretty beat up. He temporary fixed my garage door and I got a price for a new one. Less than a week he was back with my new door. It didn't take him long to replace my door. He took away the old door, cleaned his mess and put the garage as it was before he showed up. He was very professional and friendly. Wasn't pushy in any means. I highly recommend this company for the service they have given me.
Description of Work: Put in a new garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

Beverly U.
03/2012
5.0
garage doors
  + -1 more
They replaced the whole garage door including the springs and locks. They were punctual and efficient. They did great work.
Description of Work: We used Overhead Door to get our garage door replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$545

Dale W.
01/2012
5.0
garage doors
  + -1 more
The doors are still in good shape and they've had no problems. I basically went to all the stores and looked at all the doors then the private places and they seemed pretty straight. The service was good, it was on time and personalized. We had no reason to call them back. Their prices were just as good as the other stores.
Description of Work: We've done several doors with Overhead Door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Mike S.
11/2011
3.0
doors, garage doors
  + 0 more
Un-professional. Nobody showed as promised!
Description of Work: Ok, Here we go. I called Overhead doors yesterday which was the 28th of Nov 2011. I spoke to the receptionist who was (forgive my spelling here) Phenominal! What a sweet person. This is why Rated experience and professiionalism the way I did!! She told me someone would get with me that day for an estimate on my garage door. If they couldn't do it "today" they will get with you tomorrow. No Hear from the company!!!! I have a Job as does my wife and to expect an individual at your place and not show is unacceptable!

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
1.0
punctuality
1.0


    Contact information

    1212 GUM BRANCH RD A, Jacksonville, NC 28540


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors,
    Doors

    FAQ

    OVERHEAD DOOR is currently rated 4.9 overall out of 5.
    No, OVERHEAD DOOR does not offer free project estimates.
    No, OVERHEAD DOOR does not offer eco-friendly accreditations.
    No, OVERHEAD DOOR does not offer a senior discount.
    No, OVERHEAD DOOR does not offer emergency services.
    No, OVERHEAD DOOR does not offer warranties.

    Contact information

    1212 GUM BRANCH RD A, Jacksonville, NC 28540