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JW ROOFING

Roofing, Gutters, Siding,

About us

Our estimators are trained to listen to what your needs are, first and foremost! We will investigate your roof project on its own merits and figure out what the best options are for you. No obligation, no hassle, no pressure! You decide when you are ready to hire us. Over the years we have delivered outstanding customer service, value with our products and workmanship, and warranties that are above and beyond the industry norm. These qualities have driven more homeowners to choose JW Roofing Company year after year, over any other roofing company. Our craftsmen have always been and will always remain dedicated to excellence. From a new roof installation to roof repair and maintenance, we have the understanding and proficiency over our job to offer comprehensive roofing solutions at affordable prices. It starts with the first phone call to JW Roofing Company. You won't get an answering machine like many of our competitors. You'll get a real live person ready to direct your call. Call now (910) 238-2516.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Shingle Roofs Metal Roofs Flat Roofs EPDM Roofs Siding Installations Gutter Installations Windows Install

Services we don't offer

We do not offer any repairs services during roofing season March-October.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available
PayPal

Photos of past projects

Reviews

4.913 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-13 of 13 reviews

Joe C.
07/2017
5.0
roofing
  + -1 more
Other roofers had indicated that our roof needed to be replaced due to a poor installation; however, JW indicated that the roof was adequate for another 10 years. He repaired a place that the other roofer had supposedly taken care of & wanted to see if that took care of the issue. We were most pleased & relieved. It has been almost a month with no further leaks. We will certainly call JW Roofing when we need our roof replaced. He is a"hands on" roofer who evaluates the work that he is responsible for. We have had others recommend him as well.
Description of Work: Roof repair.
Rating CategoryRating out of 5
Yes, I recommend this pro

Gene R.
06/2017
5.0
roofing
  + -1 more
Excellent. They did a great job.
Description of Work: Re-roofed my house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Lynn L.
05/2017
5.0
roofing
  + -1 more
Outstanding work. John works right along side with his workers so that supervision is constant. Took about 5 hours to remove old roof & put new one one. Looked great. They removed all debris.
Description of Work: Roof replacement on 1/2 of a duplex

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from JW ROOFING
It was a pleasure to meet you we appreciate your business.

IRENE J.
12/2016
5.0
roofing
  + -1 more
These GUYS were PRO's. Bossman was a LEADER and MANAGER... Workcrew (4) were alert and responsive to bosses desires... they methodically removed old shingles, replaced water=damaged wood roofing, and vented the house perfectly... Moved all vents to rear of house.. From front of house no vent age is seen... After completion,, they ran ELECTRO-MAGNETIC tool across driveway, yard, and decks to pick up all stray nails... clean-up was done superbly... Covered LARGE AREA....(Double-Deck House) .. WHAT A GREAT CREW... Call me.. Tim Cartwright (910) 325-7267
Description of Work: Removed shingles... removed bad/rotted roof wood; replace shingles, vents, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,700

lee M.
02/2016
5.0
roofing
  + -1 more
unknown
Description of Work: properly flashed upstairs bedroom, replaced broken shingles, replaced 2 boots. The work was done quickly and very well, at a great price. The problems appear to have been resolved. since then there has been 2 rain storms with no leaks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Bonnie F.
10/2015
5.0
gutter repair, roofing
  + 0 more
jW and his crew are THE BEST! In spite of the rainy weather, this company exceeded expectations. They removed and replaced garage and house roofs and installed gutters and downspouts. The thorough cleanup was exceptional, picking up all bits and pieces. They completed the job and left our place immaculate. My wife and I give this company our highest recommendation!
Description of Work: Replaced roofs and installed gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica S.
06/2015
5.0
gutter repair, roofing
  + 0 more
Where do I begin to say the amazing job they did. JW came out the day I contacted them to get a quote for a new roof. After getting on roof to measure it, he explained all our options and pricing. I then worked with his wife who does all the office work to get the ball rolling. They were so kind and professional from beginning to end. We had weather delays but they kept us up to date on the day work was scheduled to start. First thing one the first day they ce out bright and early and got to work! They worked from 7 am to 530pm in desire heat but never slacked on making sure I had a quality product. They came back the next morning to finish everything up. Clean was amazing and not to mention the first day they made sure walk ways and driveway were cleaned to ensure no one would get hurt. He and his crew were very professional and kind especially when it came to needed to stop work a few times so I could let my dog out and when I left with my baby to do errands. I would recommend them to anyone and everyone who needs a new roof... ps- they even cleaned out my gutters :-)
Description of Work: Replaced shingles and replaced boards that were bad on the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Dana A.
04/2015
5.0
roofing
  + -1 more
This company is EXCELLENT! They came out immediately for a quote which was well below what I got from everyone else and it was detailed and he went over what they would do. The day of the installation they were at our house on time, early even, and got right to work. They were easy to talk to, did great work and were done within hours of starting. A job I figured would take a day or two took them only 8-9 hours start to finish. When they were through they cleaned up after themselves, let me know they were done and that was that. I would recommend them to anyone in the Jacksonville area for any of their roofing needs. Courteous, professional and excellently priced for awesome work.
Description of Work: Installed new roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Tram N.
03/2015
5.0
gutter repair, roofing
  + 0 more
Excellent company. The owner came to house, work on the house and went through it with me when the job was complete. Everything was hauled away. The guys that work on the house were very professional and polite. When I had a question or concern, I got a quick reply from Candice. And the owner even came back to deliver something else I requested. They did went above and beyond what I expected. The price was also very good. Thank you.
Description of Work: Install new metal roofing and gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,900

Daniel M.
02/2015
5.0
gutter repair, roofing, siding
  + 1 more
After the initial estimate and once I agreed for JW Roofing to do the work the owner came by again just to make sure everything was right. On the day of install the team showed up and it was obvious they have worked together as a team for some time. Everything went smoothly and without any problems. The work was done faster than I expected from start to finish. I went outside to watch and was amazed at haw quickly they worked. When the roof was done the team made several trips around the house to pick up any debris and swept with magnets for nails. I haven't found any nails in 4 months so they were effective in the clean up. I have been contacted a couple times to make sure I was satisfied with the work. I have and will continue to recommend JW Roofing to others.
Description of Work: Remove old roof and replace with new. Remove old facia boards and replace with new. repair hole in roof under shingles. Clean up entire area to remove all debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

Response from JW ROOFING
Thank you for choosing JW ROOFING, and for taking the time to write a review! We are so glad to hear that you were satisfied with your decision to hire us to install your new roof. Our company aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to working with you in the future!!! Thanks again from JW Roofing.

Maria G.
02/2015
5.0
roofing
  + -1 more
They were fantastic. He explained to me what needed to be done on my roof after he examined it and completed the job in a timely manner. All trash was taken away. They did a professional job! I would highly recommend this company to anyone. In fact I have another project in mind and I will be calling them.
Description of Work: Replace old leaky roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from JW ROOFING
Thank you for kind words. We appreciate your business. We look forward to working with you again in the future. Have a great day.

Rodney P.
09/2014
4.0
roofing
  + -1 more
The phone support for this company is excellent. I called after normal working hours to set up an estimate and they actually returned my call within 15 minutes. Apparently they are very busy because I could not get anyone out to do the estimate until nearly 1 week later. The actual work was not performed for another 4 days after the estimate. I was not given a receipt for any work done which was a bit unusual to me. Never the less, the work was completed satisfactory in the timeframe I was given. Would I use them again? Perhaps.
Description of Work: Replaced shingles damaged by a storm

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from JW ROOFING
Thank you for your kind words. Yes we are quite busy with it being roofing season. We apologize you did not receive a receipt. He came out on a Sunday to do your repair and must have forgot. Most people decline receipts due to paper trails with checkbooks. If you would like a receipt please call our office and I will mail one out. Thank you and have a great day!!!

Brandon H.
10/2013
5.0
roofing
  + -1 more
The job was done well with good time the price was right on with the quote cleaned up well. Satisfied with the job that was done by jw roofing
Description of Work: Replaced old roof with new one

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from JW ROOFING
Thank you so much!!!! I am pleased that you enjoyed your recent roof installation with JW Roofing. Your confidence in us is greatly appreciated. Have a great day.

    Contact information

    P.O. BOX 1259, Jacksonville, NC 28454

    http://www.jwroofingnc.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    Yes
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Gutters,
    Siding,
    Doors,
    Windows

    FAQ

    JW ROOFING is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: Closed

    JW ROOFING accepts the following forms of payment: Check,Financing Available,PayPal
    Yes, JW ROOFING offers free project estimates.
    Yes, JW ROOFING offers eco-friendly accreditations.
    No, JW ROOFING does not offer a senior discount.
    Yes, JW ROOFING offers emergency services.
    Yes, JW ROOFING offers warranties.
    JW ROOFING offers the following services: Shingle Roofs Metal Roofs Flat Roofs EPDM Roofs Siding Installations Gutter Installations Windows Install
    We do not offer any repairs services during roofing season March-October.

    Contact information

    P.O. BOX 1259, Jacksonville, NC 28454

    http://www.jwroofingnc.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed