John Star Electric Inc

I called about lights flickering in house when lights were on. they ck outlets, breaker box and outside box coming into home. they said they couldn't find out what the problem was. told me to change the lights I was going to change and than call them back. after changing all fixtures and some broken outlets they didn't find I check the breakers in breaker box because they still were flickering. that's when I notice 1 breaker was destroyed and 3 were burnt.

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Had a problem with our business sign not working, called John Starz Electric and he came out right away to look at it and let me know what he could do to get it working again. We scheduled the work to be done and it was completed in a timely manner and at a fair price. The technicians were very professional and cleaned up after the work was completed.

He came out diff the estimate. Also told us if we wanted to save some money what wet could do before he came out to do the job.

The installation was set for 3/17/14 at 1300. The electrician, David, called at approximately 1230 to say he was on Piney Green and should be there, our home, within 15-20 minutes. He arrived promptly and introduced himself and, prior to coming in, made sure his shoes were clean. He was very polite and wasted no time to start the work. Throughout the time he was here he was constantly working, very polite and well mannered. His work was very professional and clean.He made sure that the room was clean before leaving and we would definitely call John Starz first for all our electrical work.

I was sent a text (yes, a text) from the owner telling me what I owed. I insisted on an invoice and received an invoice a couple days later with a complete list of the repairs each listed as costing $0.00 dollars but somehow adding up to $225. At the end of the day, expressing my frustration with everything he let me know that I could have been charged $500 for services rendered but he was doing me a favor of some kind...wow. Oh, and don't forget to add the 8% surcharge for paying with your credit card. It took nearly a week of back-and-forth to acquire any kind of official inspection report that I would need to get the power turned on or sell to the next prospective buyer. If you prefer and can afford to do all your business on a wink and a nod then perhaps this company is for you. As for me, I've never had such a poor and unprofessional experience. Update: Although I've paid the bill despite the incredibly inaccurate invoice, the owner of the company has threatened to and quot;contact my commandand quot; as though I've done something illegal. I give up.

The technician did exactly what I wanted done and was extremely professional. He explained what he had to do, kept me aware of his progress, and stayed on task. He moved furniture as needed and cleaned up his work areas once he was finished. He left to pick up pats at one point but was back when he said he would be. I am satisfied with the project and the cost, as he spent nearly 4 hours on the job and had to purchase some electrical equipment and light bulbs.

I don't remember the exact dates I met or spoke on the phone with Mr Star. I had to reschedule our original consult date. At that time, it was understandable because of the holidays. When we had the consult, Mr Star took notes and I provided a list of requested services. Mr. Star said he would write and estimate and send it in an email. He stated he currently had jobs on base for the new housing construction, but that he would be able to have a couple of his guys come from the base to work at our home. After a few days had passed and I had not received the email, I contacted Mr. Star. He asked for a reminder of the work and address. I provided the information during our conversation. He then said he would write up and estimate and email it to me. I I had the impression that the work was too much, that he would prefer new construction, or that he would prefer smaller jobs. Again, several days passed and I did not receive and email or phone call. I decided that it was not a good idea to persue hiring someone when it starts off this bad. I made no more attempts to contact John Star Inc..

The two craftmen [I'm sorry to say that I've forgotten their names] arrived about when they said they would be there. We were introduced and shortly after their boss, John Star, showed up to confirm what they were supposed to do. They were very professional, well dressed and friendly. It took them right at 3.5 hours to do their work and after cleaning up their small mess, departed. I was very pleased with their work and price, which was somewhat under the estimated initial price. I would definitely recommended them to someone else, or use their service again, if needed.

Rob and Jay were both polite, personable, respectful, thorough and knowledgeable. When they moved furniture to check the outlets they put the furniture back and nothing was damaged. We did use John Star Electric about a month ago and the 2 electricians were equally polite, personable, respectful, thorough and knowledgeable. John Star will always be the electrical company we call, no one else come close.

The estimate was done in a timely manner. They were 1 of 5 estimates. They weren't the cheapest, but John's attitude won the day. Came to a start date and the guys showed up right on time. The guys he has working for him had personalities, they didn't just robot around but actually answered numerous questions as they went about doing the work. The quality of work is outstanding and they didn't waste time doing it. There was little to no clean up when they were done, they picked up all the trash, which was appreciated. There is no doubt they WILL be hired for our future projects!!!!! By the way, the total bill came in under the estimate!!

This is the third time we have used John Star Electric. They have always been responsive in starting the jobs. The electricians are punctual, courteous, professional, conscientious and thorough. On one visit, on a day that was cold and rainy, they went outside and under the crawlspace to continue to search junction boxes for the source of a short. If they had not done this, I would never have known it was necessary. At the same time they voluntarily performed safety checks, replacing older outlets with newer, more reliable ones. It was reassuring to find that they were as concerned as I was about the safety of my family, I have more electrical work to be done and John Star Electric will be the company I call to get it done.

Excellent.. I strongly recommend John and his crew.

Great!

We have used their services in the past and would use their services in the future too.

They are outstanding. I like their attention to detail. The service is good and they are on time. They are good about cleaning up after themselves. They gave me fifteen percent off for the work.