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J & L Tile Works Inc

Ceramic Tile, Kitchen and Bath Remodeling, Flooring Sales and Installation,

About us

J & L Tile Works, Inc. specializes in top quality work and personalized services for your remodeling needs. The color and type of product and decor of a room can change its atmosphere from dull to cheery, drab to welcoming. A fresh new floor, countertop, or backsplash can make all the difference. We can remodel one or all of the rooms in your house, townhouse, condo, office or business. We can change the outside of your commercial or residential building quickly and efficiently. Together we can make your home or business a site to see. *BBB Accredited Business since 03/10/2006, A+ Rating

Business highlights

22 years of trusted experience

Services we offer

J & L Tile Works, Inc. offers a wide range of residential services. These services include cultured stone interior/exterior, backsplashes, flooring, showers remodel, kitchens remodel, vanity & backsplashes, and tub surrounds. J & L Tile Works, Inc. also has ample experience working in and on retail centers, office buildings, warehouses, and churches. We are fully qualified to provide all of the above services in a commercial setting.

Services we don't offer

J & L Tile Works, Inc. does not install linoleum or carpet.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check

Photos of past projects

Reviews

4.67 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
14%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.6
responsiveness
4.7
punctuality
4.6
Showing 1-7 of 7 reviews

Vickie B.
09/2017
5.0
ceramic tile, home remodeling
  + 0 more
Jim and his daughter did an excellent job. They were efficient and professional and did a great job of cleaning up afterward. I would definitely hire again.
Description of Work: Tile backsplash in my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan M.
06/2017
5.0
ceramic tile
  + -1 more
Excellent work. Jim and his daughter were great. My cabinets we discovered are not level(crappy builder) but Jim was able to compensate for this in the tile work and you would never know by looking at the back splash. I would highly recommend them.
Description of Work: Installed back splash in my whole kitchen and fixed grout in my bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don M.
10/2016
5.0
ceramic tile
  + -1 more
It looks amazing
Description of Work: Kitchen glass tile backsplash installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

margaret S.
12/2014
5.0
ceramic tile
  + -1 more
If I could give Jim a grade of A+ I would. First of all, Jim actually returned my call when I contacted him for an estimate. I had contacted a number of businesses before I joined Angie's List and only received one call back. Jim returned my call promptly each time I needed to talk to him. I can not say enough about his professionalism. His estimate was very thorough and I was not surprised by any hidden charges at the end. His "suggestions" were right on and I ended up getting Jim to tile my kitchen backsplash which I had not originally planned to do at this point. I had read a previous comment from a customer that was not very complementary to J & L Tile Works that made me hesitate but I am so glad I went with my instincts. Ladies, if you want someone that you can trust not to "stick you" J & L is the person to call.
Description of Work: Tiled a neo-angle shower, bathroom floor and kitchen backsplash

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Julie C.
04/2013
5.0
ceramic tile, home remodeling
  + 0 more
Jim gave me the estimate and Dave did the actual work with Jim visiting the job site on a regular basis. The job took about ten days to complete. We removed a bathtub and Dave constructed a 78' walk in shower to include the shower floor and walls and also tiled the bathroom floor. The quality of work was outstanding and we have experienced no leaking whatsoever. I have recommended his work to others on a number of occasions. I recently had a local contractor renovate my kitchen and used his tiler...what a huge mistake! I now have an uneven stone floor which is capable of cutting one's feet..,I rue the day I did not contact my favourite tiler to do my kitchen floor!
Description of Work: He constructed a 78" walk in shower to include the shower floor, walls and bathroom floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Byron J.
11/2011
2.0
flooring contractor, home remodeling, ceramic tile
  + 1 more
The work that was done was to cut and reset the trim around the tile was done very well but to have re done the grout for the tiles did not last any longer than the original work. The grout cracked and there was spots where the tile guy only used linen chaulking to fill in the spots where the grout should have been put. The tile guy that did the work was not a regular that has always worked with this company. He also was told that he was suppose to paint the walls which he was no aware of until I asked him about it and he had to call to confirm with Richie (Rep for the Company) if that was true. It just seemed that the company tried to get one person to do everything for a low price without get the proper people to do a better quality job. Needless to say this bathroom remodel has been a total nightmare from start to end and this was just the icing on the cake.
Description of Work: Cut tile and re grout the tile from the previous work that was done. Re-set the trim around the tile. Painting the walls.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$1,200

Response from J & L Tile Works Inc
I am not happy to hear about time with a Bathroom remodel / Fix. At this time I am reading your comments on Angies list., This could be a case of miss idenity!! Sir I am the owner Jim Thornton , of J & L Tile Works Inc. I have reserched the Job in ? and could not find your file. Also we here at J & L Tile Works Inc. do not have a imployer by the name of RICHIE in the company. I also find it odd because we do not Paint anything at all as a rule. The other part of the response said you paid $1200. for the work . This company would not charge that amount for us to re grout an area and fit some trim pieces Please call me at your convenience, I would like to Help You with this. Thank You . Jim Thornton J & L Tile Works Inc.

Christy O.
11/2011
5.0
flooring contractor, ceramic tile
  + 0 more
J and L Tile Works Inc J and L Tile Works Inc, had a subcontractor (Dave Dennis) do the tile work in my bathroom, and he was super, super good, a perfectionist. He was here for a month and was like family. Jim, from J and L Tile Works Inc, gets the workers to do the job, but he did do some other work for us. Pricing was reasonable.
Description of Work: J & L Tile Works Inc We used J & L Tile Works Inc, to tear old and re-tile our bathroom. It was a couple weeks age and cost $5300.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

    Contact information

    119 Mill Pond Rd, Jacksonville, NC 28546


    Service hours

    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile,
    Kitchen and Bath Remodeling,
    Flooring Sales and Installation,
    Marble and Granite,
    Stone and Gravel

    FAQ

    J & L Tile Works Inc is currently rated 4.6 overall out of 5.

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 9:00 AM - 3:00 PM

    J & L Tile Works Inc accepts the following forms of payment: Check
    No, J & L Tile Works Inc does not offer free project estimates.
    No, J & L Tile Works Inc does not offer eco-friendly accreditations.
    No, J & L Tile Works Inc does not offer a senior discount.
    No, J & L Tile Works Inc does not offer emergency services.
    Yes, J & L Tile Works Inc offers warranties.
    J & L Tile Works Inc offers the following services: J & L Tile Works, Inc. offers a wide range of residential services. These services include cultured stone interior/exterior, backsplashes, flooring, showers remodel, kitchens remodel, vanity & backsplashes, and tub surrounds. J & L Tile Works, Inc. also has ample experience working in and on retail centers, office buildings, warehouses, and churches. We are fully qualified to provide all of the above services in a commercial setting.
    J & L Tile Works, Inc. does not install linoleum or carpet.

    Contact information

    119 Mill Pond Rd, Jacksonville, NC 28546


    Service hours

    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 3:00 PM