Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Grants Creek Nursery

Landscaping

About us

Additional contact name - Phillip Croom.

Business highlights

56 years of trusted experience

Services we offer

Residential and commercial landscaping design and installation, irrigation systems, sod, pavers, retaining walls, mulching, water features, landscape lighting & lawn maintenance.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

2.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
2.7
value
2.7
professionalism
2.7
responsiveness
2.5
punctuality
3.1
Showing 1-6 of 6 reviews

Debra R.
10/2015
1.0
landscaping
  + -1 more
unknown
Description of Work: They were to grade, sod and put in sprinkler system in our back yard. The grading of our yard was horrible looked like a roller coaster trail, the sod was dead in a few weeks and became infested with sod worms. They do not guarantee their sod and would not replace it only offered to treat for worms and fertilize weeks after several complaints and after we already had done the treatments ourselves. I would never use or recommend their services to anyone. A big expense and an ugly yard to show for it

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0

$8,000

Michael F.
01/2015
5.0
landscaping
  + -1 more
They added plants and landscaped the back yard. I was very happy with the work. They did a great job.
Description of Work: Landscaped the back yard.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Grants Creek Nursery
[removed member name] Thank you for your compliments. It was our please sure to install landscape projects for you in Summer of 2013 & 2014. We appreciate your continued business and look forward to being able to assist you in the future if needed!

Gracemarie E.
12/2014
1.0
landscaping
  + -1 more
I can't remember the man's name. He was an older man from Grant's Creek Nursary. He came out as described above and I was told that it would cost 35.00 for him to take a look at a yard issue, and give an estimate in the near future. A written Estimate on what he (they) suggest to resolve the problem and how much they estimated the work to cost. The Man told me when he left that he was "very busy" and that it could be a couple weeks before I received my estimate. Finally after a Month, I called. Didn't get anywhere, the man was somewhere and they didn't know what the estimate would be. I never heard back from that man who came out from Grant's Creek Nursary. I'm glad I only gave him 35.00 and didn't let them do any work. I never received my Estimate and paid $35.00 for "Nothing." This Provider's Response is a complete Lie according to what they told me on the Phone. I was told that I would be charged a "FLAT FEE" of ONE TIME FEE OF $35.00 for them to come out to look at the yard and give me an "ESTIMATE" THAT WOULD BE WRITTEN ON PAPER , "WITH SUGGESTIONS AND RECOMMENDATIONS" AT THE TIME OF ESTIMATE. Most people DO NOT CHARGE AT ALL FOR ESTIMATES; THE LEAST ANT CREEP NURSERY could have given me a WRITTEN ESTIMATE AND MAILED THE ESTIMATE IF THEY WERE SO BUSY. These people are a rip off....I am so grateful, I only lost 35.00 with the creeps. If anyone else comes out to "take out lights from under my crawl space", bash in my car windows in my driveway" and or anything of the Like...I would think this company could be suspect. I am sorry they have my phone number, my name and my address. My new alarm with Panoramic Cameras, and even ones under the house will catch them if they decide to cause trouble. Down here , the way these creeps rip people off, you have to be Locked and Loaded. GraceMarie Elliott
Description of Work: Came to my Home to look at an issue with my lower yard by a bulkhead, charged 35.00 to come for the "Look" and the "Estimate" which was to be Provided at a later date sometime within the next two weeks.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$35

Response from Grants Creek Nursery
We explain to all our potential customers when they call for an estimate that we charge $35 estimate fee & we have a $1500 minimum. The estimate fee is credited to the customer's bill once we have completed the project. When the estimator arrived on site the HO told him 3 times she did not want to spend much money. The estimator called and left message for the HO regarding the project cost and we have never heard anything back.

Tiffany M.
10/2014
5.0
landscaping
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Grants Creek Nursery
Thank your for your review! Please let us know if we can be of any further service to you in the future.

Lora C.
09/2014
1.0
landscaping
  + -1 more
.
Description of Work: Continual unprofessionalism and a total lack of the concept of business. They are not customer oriented or driven, however they seem to be motivated by partaking in underhanded tactics to spite customers that complain about their services. Honoring their own contract is not practiced. They discontinued service the day after services were scheduled to be rendered and upon being questioned about the service, I was informed that because they received a response congruent to that expected of a 3rd grader. They do not assume culpability for their shortcoming and have a level of arrogance that is not warranted. I recommend that their staff receives formal education on how to conduct business.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Charina I.
08/2014
5.0
landscaping
  + -1 more
Julianne was very knowledgeable. We don't have much experience in terms of designing our landscape so when she came she pretty much educated us upfront instead of trying to sell us on the recommendation or the design. She gave us multiple options on the design and pretty much giving us the options we can have with our budget. She was able to capture what we really wanted. I'm not good with plants, neither is my husband. It's more of a concept so we talked about it and she was able to put it on drawing. The last time we met with her she helped us understand what the plan is and we were able to visualize. She went above and beyond. They are busy right now and they couldn't move forward with the project. They're going to touch base with us on following up. She had to help us research because we wanted to have a basketball court in the backyard. She's really good. I'd rather pay extra so were dealing with somebody to understand what we wanted to do and help us visualize what would look good based on our property. They were all prompt, when they said they were going to come they came. She came right on time. When I called them they were busy, they said they're going to call right away and they did call right away. The service they provide is quality and that's why they were busy.
Description of Work: They helped me with the landscape design.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Grants Creek Nursery
Thank you for your kind words Mrs Ivey. I will make sure Julianne is aware of your compliments! Sincerely, Meredith Croom

    Contact information

    763 Grants Creek Rd, Jacksonville, NC 28546

    www.grantscreeknursery.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 2:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Landscaping

    FAQ

    Grants Creek Nursery is currently rated 2.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 2:00 PM

    Grants Creek Nursery accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Grants Creek Nursery does not offer free project estimates.
    No, Grants Creek Nursery does not offer eco-friendly accreditations.
    No, Grants Creek Nursery does not offer a senior discount.
    No, Grants Creek Nursery does not offer emergency services.
    No, Grants Creek Nursery does not offer warranties.
    Grants Creek Nursery offers the following services: Residential and commercial landscaping design and installation, irrigation systems, sod, pavers, retaining walls, mulching, water features, landscape lighting & lawn maintenance.

    Contact information

    763 Grants Creek Rd, Jacksonville, NC 28546

    www.grantscreeknursery.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 2:00 PM