About us
Business highlights
30 years of trusted experience
Services we offer
Amenities
Accepted payment methods
Photos of past projects
Reviews
4.34 Reviews
Showing 1-4 of 4 reviews
Janice B.
01/2016
home theater design, computer repair, tv sales
 + 1 moreOn there part it went very well, they went above and beyond to satisfy us. The tv we purchased was defective so they loaded it up and returned it to Best Buy. Then came back with a new one and stared the installation. That tv was miss components so one technician stayed to get things going and the other when back to the store to get the missing parts. Then they worked on it until I was completely satisfied.... So I was very happy with geek squad and would highly recommend them.
Description of Work: Took down a old tv and replaced it with a new one. Mounted over the fireplace.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$350
Brenda W.
09/2015
computer repair
 + -1 moreMark did an excellent job. He set up the laptop and wireless router and installed the security software. He answered every question and explained things in detail such that even this technologically-challenged layman could understand! He was very patient and professional.
Description of Work: Geek Squad member Mark S. installed and set up a newly purchased laptop.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$70
gwendolyn H.
04/2013
tv sales
 + -1 moreOk
Description of Work: Purchase tv
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,200
Jeff S.
11/2011
tv sales
 + -1 moreThey talked me into a bunch of different items which were over priced. I ended up paying 2,000 for some speakers that I could have gotten something similar at Costco for a couple hundred. Even one of the cables was $360.00 which they said would increase the picture. I also purchased a 60" floating TV from them. I felt like they were acting like car salesman with a lot of pressure. Even after all this I am still have trouble getting a great picture, playing my CDs and the sound is not that great either.
Description of Work: They have a section called Magnolia which is an upscale area where you can look at TVs, speakers and other items that you can not get from any other Best Buy store.
| Rating Category | Rating out of 5 |
|---|---|
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$8,000
Contact information
116 WESTERN BLVD, Jacksonville, NC 28546
www.geeksquad.com/repairLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
TV Sales,
Computer Repair,
Stereo and Home Theater Systems,
Computer Sales,
Appliance Sales and Installation,
TV Repair,
Camera Repair,
Auto Radio Service,
Appliance Repair
FAQ
Geek Squad - Best Buy is currently rated 4.3 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.
Contact information
116 WESTERN BLVD, Jacksonville, NC 28546
www.geeksquad.com/repair