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Crawl Space Specialists

Foundation Repair, Insulation, Flooring Sales and Installation,

About us

ACCEPT CREDIT DEBIT CARDS

Business highlights

24 years of trusted experience

Services we offer

Floor repair due to moisture damage, crawl space insulation & dehumidifier.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.421 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
10%
3
10%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.6
responsiveness
4.5
punctuality
4.6
Showing 1-21 of 21 reviews

Arthur W.
12/2018
4.0
foundation repair
  + -1 more
They replied promptly, telling me they to not cover our area. We therefore went to further. I am completing this review to complement them on how quickly they responded.
Description of Work: Install insulation in crawl space.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0


Andy P.
08/2018
5.0
foundation repair
  + -1 more
The job was completed on time and as expected. Would recommend their work to anyone.
Description of Work: Crawlspace Encapsulation and dehumidifier added to crawlspace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

D K.
05/2018
1.0
insulation, basement waterproofing, wells, foundation repair
  + 2 more
I have waited for three weeks on Saturday for this company to show up to perform follow-up maintenance on work they did. Here it is on Saturday again they were suppose to be here at 9.00 and no show, no call. I called the office and asked for the manager and he was out of the office again. Poor customer service, poor management, and just poor over all. What a shame.
Description of Work: The company sets appointments and does not show up

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Lu S.
03/2016
2.0
basement waterproofing, foundation repair
  + 0 more
unknown
Description of Work: Although they took accurate pictures of our crawl space, they emerged from a quick look with an exorbitant, pre-printed "diagnosis." We did not believe that they knew that this work was needed after such a cursory glance.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$49

Response from Crawl Space Specialists
I AM SORRY YOU ARE DISAPPOINTED, HOWEVER YOU HAVE A TYPICAL CRAWL SPACE WITH A COMMON MOISTURE PROBLEM FOR THIS AREA. I CARRY WITH ME PREPRINTED ESTIMTED FOR CLOSED CRAWLSPACES SO PEOPLE KNOW WE DO NOT TRY TO OVERCHARGE PEOPLE FOR WHAT WE THINK WE CAN GET FROM THEM LIKE SOME COMPANIES DO. WE HAVE THE LOWEST PRICES FOR WHAT WE DO AND WE HAVE THE BEST SERVICE IN THE BUSINESS. NO OTHER COMPANIES GUARANTEE THEIR EQUIPMENT FOR LIFE. YOU HAD AN EASY CRAWLSPACE TO GET AROUND IN AND I DID TAKE EXTENSIVE PICTURES TO SHOW YOU WHAT IS GOING ON. I DO NOT KNOW WHAT MORE I COULD HAVE DONE. I WILL GLADLY REFUND YOU THE $49.00 YOU PAID ANGIES LIST. IF YOU WERE NOT HAPPY ALL YOU HAD TO DO WAS TELL US

Glenn T.
11/2015
5.0
foundation repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,000

Emma T.
11/2015
5.0
foundation repair
  + -1 more
My husband and I were very satisfied with the work they did! They cleaned out all trash and debris that was under our house. Then they installed a dehumidifier to help with any moisture. They also went the extra step and hung back up some of our duct work that had fallen with no extra charge! Everything was done in a very timely manner and was an excellent job at that. We are overly satisfied with the results, as they sat and explained to us everything they were going to be doing and what the reasoning for it was. My husband and I are very happy with the crawl space specialist and strongly recommend them for anyone looking for any of the many services they offer.
Description of Work: They did a complete vapor seal on our crawl space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

tracie M.
10/2015
5.0
flooring contractor, foundation repair
  + 0 more
They showed up on time and we're very professional They completed the work when they said they would And they came back to Make adjustments after the crawl space had dryer As they told me wood sh
Description of Work: Solved my moisture problem and leveled my floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

NICK G.
10/2015
3.0
foundation repair
  + -1 more
What I wanted was to stop the bounce in my dining room floor. The china on the hutch rattled when one walked near it. I also had the same problem in several parts of the living room. Kerry came over and convinced me to do the additional work, advising that it would keep everything dry, keep the wood stable, and, prevent mold. Work started 13 January 2015. The project was not completed during the time scheduled (13-15 Jan). The team had to come back, on three more occasions. I foolishly paid in full on the 15th of January. There was rework required because the concrete bases for the piers were not up to code, and the plastic was in some form of disarray. Pressure treated wood was not used for the crawl space door and the concrete around some of the vents had to be fixed. Overall, there were four different teams, on four occasions. After the originally scheduled work, which took place during the week, everything else was worked on a Saturday. The team did not show on one Saturday, and the last workday had to be rescheduled by Crawl Space due to some scheduling problem. The last team here in September worked hard to fix the problems, To their credit, they wanted to make sure I was satisfied. The bounce in the floor is not perfect, but it is finally better. Perhaps if the last team did the work in the beginning, I would not have had these problems, and my grading of Crawl Space would be better. Workers smoking on my property will never be given an A rating by me for Professionalism..
Description of Work: Put plastic on floor in crawl space. Put in dehumidifier in crawl space. Jacked up floor and built piers in several places. Put insulation in where it was moved, or down. Modified entry into crawl space.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$3,600

Harriette B.
06/2015
5.0
foundation repair
  + -1 more
unknown
Description of Work: Encapsulated Crawlspace, installed dehumidifier, removed mold, installed humidity monitor. They did an excellent job. Work was done in July, 2013. Had them check to see that everything was still okay in June 2015.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Dawn F.
02/2015
5.0
foundation repair
  + -1 more
unknown
Description of Work: Conducted a free inspection. Set up another appointment to clean the crawl space and ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George K.
01/2015
5.0
foundation repair
  + -1 more
Cleaned, rebuilt, installed dehumidifiers, sealed areas, and fabricated improved access ports to the crawl space.
Description of Work: Corrected years of neglect under my mother-in law's home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Vernon E.
12/2014
5.0
insulation
  + -1 more
Top notch service. Game out on short notice to give an estimate then promptly sent men to complete the work.
Description of Work: Cleaned out crawl space, closed and sealed vents, replaced vapor barrier, treated for mold and mildrew and installed dehumidifiers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Angela H.
10/2014
5.0
foundation repair
  + -1 more
unknown
Description of Work: Put in a dehumidifier, sealed the crawl space and cleaned out the vents.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1.65

Susan C.
04/2014
5.0
foundation repair
  + -1 more
Everything went great. See previous box.
Description of Work: I actually have a contract with them on my crawlspace and dehumidifiers. They did my initial repairs of replacing 7 of my floor joists in the original section of my house. (crawlspace very limited). They did a wonderful job. They cleaned up after they were finished and now I have a dehumidified crawlspace that is maintained by them. Anytime I have had an issue they came right out to fix it. Great outfit. Would highly recommend!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn S.
11/2013
5.0
foundation repair
  + -1 more
They were at the house for five days to complete the work. They cleaned up when it was finished. Payment was half up front, another 1/4 midway and the final 1/4 upon completion.
Description of Work: They reinforced over 100 floor joists that showed damage. They replaced the duct work, the plastic on the ground and sealed all the openings. They installed 2 dehumidifiers to continue deterring the moisture and sealed all the ducts inside the house. It looked new under the house when they finished.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

karen H.
10/2013
3.0
flooring contractor, foundation repair
  + 0 more
The owner and the employees are professional. They come in and get the job done and clean up. I highly recommend them...they have done work for us 2 times now and we are very satisfied . The prices are great and the continued follow up service is impeccable . They have now become very unprofessional. They have stolen $2000 worth of jewelry and $40 cash out of my husbands car sitting in the driveway. They stole my husband's diamond studded wedding ring. They were fighting in the front yard and broke out a window in their truck during the fight. They took a ruby ring and an 18 inch gold chain. They have been extremely unprofessional. I have to hire an inspector now to make sure they didn't mess anything up. Since the last review almost all of my jewelry was returned but most importantly my husbands wedding band and said they would replace the gold chain. We had a meeting with Joe and he told us they will be back on December 3rd to complete the job and pay for the next inspection to make sure the job is done properly. They since have weeded out the bad employees and will be acting like professionals. I dont have a problem with the job that they were hired to do and would gladly right another review when the job is complete and passes inspection.
Description of Work: Replaced beams and joists in my 90 year old house. Provided us with a moisture barrier and a dehumidifier on a earlier job.

Rating CategoryRating out of 5
value
4.0

$6,800

Janet J.
08/2013
5.0
foundation repair
  + -1 more
The company did an excellent job from the moment that I contacted them. They were prompt to return my phone calls and e-mails. They honored the discount that they had placed on Angie's list. They sent a company representative out promptly to do the estimate for the job. This visit was promptly followed up by the office, so that we could schedule the appointment. The company actually arrived one day earlier than anticipated to do the work. The crew arrived early, did the scheduled work and cleaned up their trash. The crew was very professional. The crew discussed the maintenance agreement with me before they left. I was very pleased with this company, and I would certainly recommend their services.
Description of Work: This company installed a dehumidifier with condensation pump and drain line in our crawl space. They also sealed all foundation vents and openings to the exterior, replaced our old moisture barrier throughout the crawl space and installed a new crawl space door of pressure treated plywood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Wes T.
03/2013
4.0
foundation repair
  + -1 more
They were prompt and cleaned up the site pretty well. They did what they said they would do.
Description of Work: I used Crawl Space Specialists to work on structural issues underneath the house with cross beams and piers.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,000

Margaret C.
02/2013
5.0
foundation repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Cathy B.
06/2012
5.0
foundation repair
  + -1 more
They arrived onto time Monday, June 18th to start work and were completed within the 3 days they estimated. They had all of their equipment and supplies with them and were ready to begin work. This company did a really great job fixing the foundation of our home. We have before and after photos to show the damage that needed repair and of the repairs that were made. The crew was very effecient with all their work and also cleaning up afterwards. We would defiently call them back for any other services we required in his field and would recommend him to our family & friends.
Description of Work: Installed 4x6 supports doen the center of the joist span in both the front & rear of the crawl space supported by concrete block piers to stiffen & keep the joists from deflecting. Install 2 concrete block piers to support each end of the header in front of the fire place base. Level the hallway bathroom as much as possible and Install double joists under front to back walls where needed. Install dehumidifier with condensation pump and drain line to the exterior. Seal all foundation vents and openings to the exterior with insulated panels. Seal around all duct boots and pipes where they penetrate the subfloor. Re-hang insulation where it is hanging down and install new r-19 insulation where it is missing or ruined. Install moisture barrier throughout the crawl space. Install Dryer Duct to an exterior dryer cap mounted to the side of rear deck. Re-Hang and seal trunk line. Install crawl door of pressure treated plywood with insulated backing held onto a pressure treated 2x4 frame by four screws to make it as air tight as possible. Tap-Con the temp vents so they can not fall out and make them so they stay closed. Remove all trash & haul away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Preston D.
02/2012
5.0
flooring contractor, foundation repair, insulation
  + 1 more
They were courteous and on time. They did the work they said they were going to do. They came when they said they would come. They went above and beyond what they said they were going to do. Overall they did an excellent job. I had hired another company and they didn't do what they were supposed to do so Crawl Space Specialists had to come in and fix their mess. They documented all the work that the other person did with pictures in case I needed documentation. I would use them again.
Description of Work: I used Crawl Space Specialists to go underneath the house to rehang insulation and they fixed some floor joists. They did a lot of foundation work to my house that I was selling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

    Contact information

    1326 Sofia Ct, Jacksonville, NC 28540

    crawlspacespecialist.net

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Foundation Repair,
    Insulation,
    Flooring Sales and Installation,
    Basement Waterproofing,
    Wells and Pumps,
    Finished Carpentry and Woodworking

    FAQ

    Crawl Space Specialists is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: 8:00 AM - 4:00 PM

    Crawl Space Specialists accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Crawl Space Specialists offers free project estimates.
    No, Crawl Space Specialists does not offer eco-friendly accreditations.
    No, Crawl Space Specialists does not offer a senior discount.
    No, Crawl Space Specialists does not offer emergency services.
    Yes, Crawl Space Specialists offers warranties.
    Crawl Space Specialists offers the following services: Floor repair due to moisture damage, crawl space insulation & dehumidifier.

    Contact information

    1326 Sofia Ct, Jacksonville, NC 28540

    crawlspacespecialist.net

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 4:00 PM