Comfort Theory Heating & Air, LLC

heating & cooling contractor

About us

Don’t over pay to have your HVAC system replaced. As a small BBB accredited business, we are dedicated to providing our clients with the very best in installation, service, and repair for your heating and cooling needs at a fraction of the cost compared to larger companies. Our company is built on honesty and integrity. We specialize in central A/C and cooling systems as well as heating and furnace systems. We take pride in the quality of our work and our commitment to outstanding results. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

Business highlights

5 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

5.019 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
responsiveness
5.0
Showing 1-19 of 19 reviews

BARBARA D.
06/2023
5.0
Very professional people. Neatly dressed. Arrived on time. Worked with me and my finances for a motor install. Cleaned up after he ( Richard),completed the install. He took his time and checked everything before he left. I am very happy with the work that he did , and shall choose them to do annual checks on my a/c. I definitely recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ryan C.
06/2023
5.0
Great service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

GEORGE M.
10/2021
5.0
They came right way they didn't charge for the visit they came on date and time was scheduled. Very reliable company and charged us half of the price the others would. I highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Mike B.
10/2021
5.0
Great, fast service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shannon W.
09/2021
5.0
Very friendly, professional, communicative and worth it!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carolyn M.
04/2021
5.0
You all are very patience and I thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rick G.
03/2021
5.0
Well mannered, professional, and. Punctual.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Milton C.
01/2021
5.0
I am very pleased with this project. The heat pump works great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peggy K.
01/2021
5.0
they were every pleasant and got the done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peggy K.
12/2020
5.0
Every nice and friendly. They also cleaned up everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Daniel R.
08/2020
5.0
none at the moment...

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Bowen S.
07/2020
5.0
We tried to go through our home warranty company to upgrade our ac to a new unit when the old one quit. There were delays and eventually I had to get a refund from AHS. I requested a quote on homeadvisor and Richard contacted me. He was very helpful. With the issues I had experienced with AHS he was able to expedite the Install of a new unit within a couple of days. Also, he was cheaper than the "discount" price I had with the home warranty company. I strongly recommend him for any AC work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Angela E.
07/2020
5.0
They where great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff S.
06/2020
5.0
Very professional cares about his work. Also prompt and delivers on his promisses. Very happy with his work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

chuck m.
04/2020
4.5
I totally agree with others that Richard does it Top of the line from presentation to finish product....Thanks Comfort Theory

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

don h.
04/2020
5.0
Just really good people

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,900

Robert A.
03/2020
5.0
I hired Richard due to my unit being 20 years old and finally needing a new one. Other companies wanted a lot for the same work and I prefer to work with the small businesses anyway. Not only did he come in and give the utmost respect anyone could ask for, but he provided updates in a timely manner, as well as did a phenomenal job and answered any questions we had. I would recommend Comfort Theory for any of your AC needs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jose M.
03/2020
5.0
I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    304 Wynbrookee Lane, Jacksonville, NC 28546

    http://comforttheoryservices.com

    Service hours

    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed
    Sunday:
    Closed

    Licensing

    Licensed*

    Trade License Number
    L.34422
    Trade License Locale
    NC
    Trade License Expiration
    12/31/2025
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    heating & cooling contractor

    FAQ

    Monday: Closed

    Tuesday: Closed

    Wednesday: Closed

    Thursday: Closed

    Friday: Closed

    Saturday: Closed

    Sunday: Closed

    Comfort Theory Heating & Air, LLC accepts the following forms of payment: CreditCard
    Yes, Comfort Theory Heating & Air, LLC offers free project estimates.
    No, Comfort Theory Heating & Air, LLC does not offer eco-friendly accreditations.
    No, Comfort Theory Heating & Air, LLC does not offer a senior discount.
    Yes, Comfort Theory Heating & Air, LLC offers emergency services.
    Yes, Comfort Theory Heating & Air, LLC offers warranties.

    Contact information

    304 Wynbrookee Lane, Jacksonville, NC 28546

    http://comforttheoryservices.com

    Service hours

    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed
    Sunday:
    Closed