CENTURY 21

The experience was kind of edgy. They found me a house in the category but it wasn’t for the pricing that I had to work with. I thought it was really rushed and they didn’t really put in the effort that I needed, in order to get a nice home. I am happy with the home that I have but I can’t do anything about it now. The house is okay. I am in the military so I tried doing it by just seeing the pictures. They didn’t take very good pictures for me to actually see the size of the house or if it was what I was looking for. I didn’t even see the house until the day we were signing the contract. I only met with them once.

This particular century 21 office is HORRIBLE! We signed a 6 month lease while we were on the list for base housing. ( we are now on month six. ) We made arrangements with them to extend the lease a month and a half because our house on base isnt ready yet. Well, they've had the house that we were living in up for sale for a while (no one mentioned that when we signed the lease) but we were ASSURED that if we had to extend the lease for a month or two that it would be "no problem", even if the property was sold. They found a buyer for the house and they closed on it last monday (july 11th). Our original lease has a move out date of July 13th but we extended it to September 1st. No one from century 21 has even called me (to this day) about the house being sold..... so anyways, on the 13th i get a call from the "new owner" saying that we have to be out of the house because her husband is deploying in September and she doesnt want to move alone.......? (im sorry but maybe you should have thought of that BEFORE you bought the house so close to a deployment,....???) So she THEN shows up the next day (july 14th) and ends up having a screaming match with me over weather we move out on September 1st or august 31st?!?!? REALLY? I told her that I DO NOT have time for this, i have a 2 surgery dates coming up before I leave and I REFUSE to let my family be on the street just because SHE cant PLAN properly and CENTURY 21 doesnt care about anything but RENT MONEY!This office STILL has yet to contact me about ANYTHING thats going on! between my husband and i, we have 3 different phones.... Ive had issues with these people since the DAY i moved in! 2 weeks after I got here, the light fixture in the kitchen fell on my head and d*** near knocked me out,....6 months later its STILL not replaced. I wont pay for it because we never even touched it, it just randomly fell on my head! No one came with my husband for the walk through and I was in Florida at the time. Luckily I had him take pictures but from the other reviews im seeing, the pictures probably wont matter. My family hasn't caused any damages and they will have to take me to court before I pay for anything that's "damaged" in this h*** hole of a house.My family is being put out on our A** because of this office! The property is a duplex, but the new owner is demanding that she move into our side because it has a fence for her dog! NOT MY PROBLEM! PUT UP ANOTHER FENCE! horrible real estate office, HORRIBLE new landlord (who told me that "im just a stay at home mom, I dont do anything" and that she "wore the uniform for 4 years",....) give me a break. As a stay at home mom i dont go off the clock, i have dinner ready for my husband when he gets home and my house is always spotless,... how ignorant can people be? insulting me and my family, coming in my home and screaming at me over a ONE DAY DIFFERENCE! If century 21 would DO THEIR JOB none of this would happen! they might do a better job selling houses than renting houses but i will NEVER be back to them again and I will warn everyone I know about going through them. DONT WASTE YOUR MONEY! they charge you 10% on your rent to "managed the property" but they DONT MANAGE IT! they dont even GO to the properties that they "manage"!!!!STAY AWAY FROM CENTURY 21! ive had LOTS of other issues with them but im running out of room, just trust me and the other 11 out of 13 people with BAD reviews,... DO NOT GO TO THEM!!!!!!!

I absolutely despise this "real estate" agency! When my husband and I got married, I was living in Florida and he was stationed at Camp Lejuene. I looked on the internet for a small, affordable house for us until we could move on base and when I found one I sent my husband to look at it. He had no complaints about the property, said the rent was a good deal and told me that he was going to sign the lease. I said 'ok' because I wanted to get myself moved quickly and failed to read online reviews about who we were renting from,... BIG MISTAKE! 3 months into my 6 month lease we got a phone call from century 21, saying that the landlord was selling the house and that they need to show it to the buyers. That wasn't a big deal for me but we were out of town so I asked them to come back a few days later. I called century 21 when we returned home to ask when I should expect the buyers to come to my home. The lady I spoke to was HORRIBLY rude and informed me that it "wasn't my concern and when 'their client' decides to come by they will try 'their best' to let me know ahead of time"..... I'm sorry, it's not my concern? I was under the impression that I lived here?? A few days later I get a call from the listing agent of our home and he tells me that the buyers will be coming over between 10 & 11 A.M. the following day. He THEN 'asks' me to leave during this time to give them "some privacy"..... ? (I'm not sure about anyone else but I'm not comfortable with strangers of any kind in my home while I'm not there...) I told him (as politely as possible) that my husband works, I'm a stay at home mom and our 2nd vehicle isn't street legal at the moment,... so me leaving during the day isn't an option, plus my lease says that I have the right to be here when people enter. He argued briefly but he finally got the idea that I wasn't going anywhere. The buyers of the home brought an inspector who found multiple things wrong with the house, so everyday for about 2 weeks I had people knocking on my door (with out any notice) wanting to come in and "fix" things through out the house. I don't mind them making repairs but could I get 5 minutes notice so I can look decent and put on a BRA!? Apparently that's TOO MUCH to ask from these people! I even called the Local board of Realtors and they told me even though my lease says they are supposed to give me adequate notice, they aren't violating my rights. Maybe they aren't violating my rights but where am I supposed to draw the line? This house wasn't steam cleaned before I moved in, and I'm not 'allowed' to steam clean it,.... I have to pay $150-$200 to have the carpets cleaned by a professional before I move out,.... ! I'm a clean freak! There's nothing in this house that I can't clean on my own,...but I have to pay a professional because I wasn't here to look over the lease (due to the rush to find a house). I've never used the fireplace but I have to pay $50-$75 to have a 'professional chimney sweep' come to my house and say, "they didn't use the chimney"....! When I got here the back yard was,....disgusting. The pine needles and debris from the trees was about 3 feet high. I worked for 6 hours in a TINY backyard to clear everything so my daughter could play! The lease however says that I have to practically manicure and fertilize the front, side and backyard before I move....? The backyard doesn't have one blade of grass because they let the yard go for so long, and it's my responsibility to fix it? Not to mention the fact that I've told them 4 times about huge spiders getting into the house and just the other day one bit me,... is it their fault? Apparently not because; 'they sent a guy over to spray for bugs',... but I never saw him, and I never saw anyone fix the big gaps in the windowsills, or under the doors. These people are rude, period. Unless you are buying a house from them they could care less about doing what a good real estate company should do, and honestly, I wouldn't trust them enough to buy from them either! Since I've been here I've heard nothing but horrible things about this office and I wanted to share what I've been through so far and hope that maybe no one else gets cheated by them again. I feel like they are crooks and have no concern about the tenants they rent to what so ever.