cash pools

Description of Work: Cash Pools of Jacksonville, North Carolina installed the pool liner 2 years ago.

Description of Work: spent almost 8 months putting in our 16x32ft pool, 8 months. it still isn't finished, still can't swim in it. made a mess of our yard. made a mess of our fence

Description of Work: I'm not sure there is enough space to tell you how HORRID Cash Pools was to our home, our yard, our animals, etc. We hired him to install inground pool 16x40 - to include concrete around pool. Chris Cash is one of the most irresponsible contractors that I've had the displeasure to do business with. He originally told us no more than three weeks to install our pool. It is now 2012 and it's still not completed correctly. My husband and I would take a planned day off of work to accomodate what Chris Cash would tell us only to have him not show up after we'd reconfirmed dates/times with him. I missed a total of four days waiting for him to have him not call or show. When the work began we explained we had three dogs and had to be home when he was working to stay with our dogs. He would show up on days that he wasn't supposed to be there. He took down our back privacy fence to make it easier for his workers (hah - that's a joke) to come in and out of our yard because we had locked our gate to stop him from entering. They hopped the fence for a while before he just blatantly removed out fence. When we got home our dogs were all out ; thank goodness nothing happened to them. While they were driving in and out of my back yard with the fence down, they were running over the fence fabric and poles they pulled out of the ground. Just unbelievable! To this day the poles, when put back up, are all bent. We had a purple magnolia that was a gift that we transplanted when we built our home. We asked him before groundbreaking if that needed to be relocated as it was special to us. One Saturday when he did show with that mini back hoe, we were sitting on our screen porch watching his EVERY move, he CONTINUALLY ran in to our tree. My husband had to run outside, stop him and literally dig up what was left of our tree with two branches being broken off before we could stop him. He ran over one of our established trees that we left on the lot when we built the home - he didn't say anthing about it until I saw it laying by the tree line. He installed the wrong generator on the pool and we had to request, over two months, for him to come back to change it out. The pool liner is SO WRINKLED it is literally like a pocket flap in over six areas of the shallow end. To date, that has never been fixed. My husband and I went on vacation for a week. I called Chris and informed him that under no circumstances was he to finish the pool and/or put in any water. I called him again the night before we left for our trip. While on our cruise, our daughter called us. Our 10 year old German Shepard fell in to the pool because Cash Pools came to our home (probably cause he knew he wouldn't get confronted all week by us) and filled the pool. By the Grace of God my father was staying at our house during our trip, and he was 88 at that time, shuffled out there with his cane, grabbed our dog by her collar with his cane, and pulled her to the stairs on the shallow end. Does it get any worse than that??? The price included the pole with net for cleaning; he gave us one of his old poles with filthy, white tape all over it. Now let's talk about the concrete. We paid extra to have additional poured. He was SO CHEAP, he had his so-called workers come out to set up the molds. They didn't dig the areas deep enough; supposed to be a minimum of 6" (we found that out the hard way) nor were they level. When the concrete workers arrived, did their business, he informed us that it wasn't deep enough AFTER they poured it. So now three years later the concrete is all cracked, one section has dropped and broken off so it's a trip hazard, and it's just crumbling around the edges of the pool. Chris Cash had the kahunas to add our name as one of the people he owed $$ to when he claimed bankruptcy. We received a letter from a lawyer about that; he claimed he owed us $12,000. I believe Chris is a good person but has absolutely NO business sense and takes on too many jobs at once so he's running around like a crazy person and everyone is getting short changed in the quality of work they are producing. PLEASE don't go for the cheaper price - you get what you pay for and in this case we are

Description of Work: Numerous phone calls and meetings to determine cost, size, type of pool and accessories for pool. Meetings with local officials for permits and standards for installing the pool for a coastal flood plan area. Excavation and removal of septic tank on property to allow room for the pool. Excavation and preparation of lot to allow for installation of one-piece figerglass pool. Arrange delivery and crane to unload and secure pool. Back-fill, install all plumbing and electrical needed for pool operation Advise and help plan appropiate decking material for pool.

Description of Work: Work began 17 June 2010 with excavation for an in-ground pool and hot tub in back yard. It is now 2 December 2010 and the pool and hot tub installation is still not complete. This is an update as of 28 June 2011. As you can read, work began one year ago. As of this date Chris Cash has not completed the contract. We are still waiting on the safety cover that was specified in our contract. I last spoke to Chris in March 2011 and he told us that he would deliver the safety cover the next time he was in our area. His place of business is 20 minutes from the house. I guess it's time (well past time) to file a complaint with the Attorney General's office.