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South End Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

We are professionally licensed, bonded and insured. We take pride in the fact that we are a 2nd generation plumbing company with over 25 years of experience in the Charlotte plumbing sector. We are locally owned and operated, which means we offer 24/7 emergency and 100% satisfaction guarantees.

Business highlights

12 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

We offer a wide range of plumbing services: Plumbing leak detection Faucet installation Shower installation Toilet installation Water heater installation Faucet repair Plumbing pipe repair Toilet repair Garbage disposal installation Plumbing leak repair Garbage disposal repair Sewer repair Shower repair Water heater repair Sewer cleaning Sump pump repair Drain cleaning Backflow Installation Backflow Repair Backflow Testing Commercial Drain Cleaning Commercial New Construction Commercial Plumbing Repair Drain Cleaning Services Emergency Plumbing Services Gas Piping Ghost Flushing Home Plumbing Services Installation Drain Leak Detection & Leak Repairs Leak Repair Repiping Plumbing System Repiping Plumbing Repiping Plumbing Service Residential Drain Cleaning Showers And Bathtubs Sump Pump Replacement & Repair Taps Drip backflow valves gas supply lines hydro jetting repipe sump pump tankless water heaters water softeners whole home water filters Backflow Prevention Device Clogged Toilets Commercial And Residential Emergency Service Available Leaky Faucets Main Water Line Our Hydro Jetting Service Pex Repiping Sewage System Camera Inspections Underground Pipes Video Drain Inspections Water Damage Water Heaters Move Water Supply Whole Home Repipe Backflow Prevention Services Camera Inspections Clogged Drains Copper/Pex Repiping Drain Problems Drains Clear Electrical Jobs Emergency Response Home Repipe Hour Emergency Services Pipes Clogged Pressure Regulators Slow Drainage Water Leaks Water Pressure Full Service Plumbing Rooter Service Well Pump Repair Additional category Plumbing leak detection Faucet installation Garbage disposal installation Shower installation Toilet installation Water heater installation Faucet repair Garbage disposal repair Plumbing pipe repair Sewer repair Shower repair Toilet repair Water heater repair Septic system installation Drain cleaning

Services we don't offer

Septic Tank Pumping Septic Tank Maintenance French Drains Appliance Repair Roof Related Leak Repair Pool Related Repair Irrigation Related Repair other than Backflows

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.636 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
3%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 36 reviews

SELBY D.
07/2024
3.0
plumbing
  + -1 more
Work was just ok…ver expensive. Used another vendor last month
Description of Work: N/A
Rating CategoryRating out of 5

Lana B.
02/2024
1.0
plumbing
  + -1 more
I called South End because I thought I had a leak. They sent someone and the guy was at my house less thank 5 minutes. He told me I had a must have a kink in my hose. I assumed I'd have to pay a small amount but I was charged $211 and that was with 20 percent discount because my husband was a Marine. My husband passed away 3 years ago and I'm not quite used to these problems. If they charge this for less than 5 minutes I can't imagine how much they charge to actually do something!!! I will NEVER use this company again!!!!!!
Description of Work: Possibly a leaking pipe.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$211

Response from South End Plumbing
Thanks for the kind words and positive review!

Julia E.
03/2023
5.0
plumbing
  + -1 more
The young man who came was very professional and polite. He connected the bidet toilet seat to the water line without any problems. Replacing the kitchen faucet was more difficult but he did what was necessary to get the job done.
Description of Work: Connected a bidet toilet seat to the water line, and installed a new faucet for the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,537.2

Response from South End Plumbing
Thanks for the kind words and positive review!

Logan B.
03/2023
5.0
plumbing
  + -1 more
Excellent company to work with. Sam and Calvin are awesome!
Description of Work: Water tank replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from South End Plumbing
Thanks for the kind words and positive review!

Dilynn B.
03/2023
5.0
plumbing
  + -1 more
Great company to work with! Sam and Calvin did a great job!
Description of Work: Water tank replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from South End Plumbing
Thanks for the kind words and positive review!

WilliamG M.
01/2023
4.0
plumbing
  + -1 more
The quality of work was great, on time, efficient, and clean.
Description of Work: They fix the leak.
Rating CategoryRating out of 5
Yes, I recommend this pro
$280

Response from South End Plumbing
Thanks for the kind words and positive review!

Edward M.
01/2023
5.0
plumbing, water heater repair
  + 0 more
On time and excellent service with a fair price! Definitely will use South End Plumbing again!
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from South End Plumbing
Thanks for the kind words and positive review!

Kim K.
05/2019
1.0
plumbing, water heater repair
  + 0 more
Not great. The installation was fine, but the customer services was not at all. I was not home, my husband's health is not great so he was not able to go out to inspect. Our yard had been flooded for two days due to leak. They are on time, he agreed to pricing we were told it is standard. They were recommended. It has I still do not have an itemized invoice. I emailed and called two days before a response. I was told the the incorrect price for the water heater and two hours of work for almost $700 is high. Will not use or recommend to anyone.
Description of Work: Installation for hot water heater and brought up to new code

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$1,961

Response from South End Plumbing
Thanks for the kind words and positive review!

Danny P.
06/2017
5.0
plumbing
  + -1 more
Very thorough job at reasonable rates
Description of Work: Plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from South End Plumbing
Thanks for the kind words and positive review!

John H.
12/2016
5.0
plumbing
  + -1 more
Came on time and did a great job
Description of Work: Broken flang on toilet,replaced and re-installed toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from South End Plumbing
Thanks for the kind words and positive review!

TERESA H.
10/2016
5.0
plumbing
  + -1 more
Ryan Shadron of South End Plumbing came to repair our toilet today. He was punctual, professional yet friendly, got right to work, and finished in record time. He left absolutely no mess for me to clean up. He also checked water pressure coming to our house to be sure it was within safe limits. It's good to know that it is. Excellent experience! I highly recommend!
Description of Work: Reseal base of toilet at floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from South End Plumbing
Thanks for the kind words and positive review!

Margaret W.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: We had standing water in our back yard due to water from a hose which was inadvertently left on. Additional water came from all the rain we have had which added to the problem. We thought we had a broken pipe in our sewage/water line. An H&H employee ran a camera scope down the water/sewage pipe to check for breakage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from South End Plumbing
Thanks for the kind words and positive review!

Brian H.
10/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from South End Plumbing
Thanks for the kind words and positive review!

Marie C.
04/2015
5.0
plumbing, water heater repair
  + 0 more
They came out very promptly. They installed the water heater based on new standards which were surprising. We haven't had a new one in almost 20 years. The water heater is working just fine. The service was very prompt. It was emergent so you never really prepared for what you're going to deal with. They took care of it in a very timely way. They did a great job.
Description of Work: We used South End Plumbing. We had to have a water heater emergently.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,175

Response from South End Plumbing
Thanks for the kind words and positive review!

Benjamin S.
03/2015
5.0
plumbing, water heater repair
  + 0 more
After spending two days calling several plumbing companies found on Angie's List and only receiving one callback with an appointment set three days later (and that only after being told to wait on another potential customer to determine that company's availability), I called South End Plumbing since I had used them at my previous work in facility management and had always had a good experience with them. They were able to schedule me the same day, and though they were slightly more expensive than other quotes I received, they were the only ones who could do the work immediately. The plumber who came out (hate I can't remember his name--we talked for a couple hours while he was working) was very professional and knowledgeable of his work, from altering feed line placement to setting pipe fittings. The only hiccup was the electrical, which had blown out when the other heater died (didn't know it at the time). He recommended the electrician (Mobley) they usually work with to complete the work, but for South End's part, it was a quick, efficient, high-quality experience, and I look forward to using their services again in the future.
Description of Work: Replaced water heater on short notice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from South End Plumbing
Thanks for the kind words and positive review!

Brendan P N.
03/2015
5.0
plumbing
  + -1 more
Responded on Sunday with no extra fee. Had to come back next day to complete repair due to needed part. Leak was small so this was acceptable. Everything else went great.
Description of Work: Leaky pipe after pipes froze. Replaced with fitting and section of pipe with leak in crawlspace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from South End Plumbing
Thanks for the kind words and positive review!

Joseph B.
01/2015
5.0
plumbing
  + -1 more
work was done. and i will use them again.
Description of Work: cut 2 holes behind tubs to secure tub spouts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from South End Plumbing
Thanks for the kind words and positive review!

Heidi B.
12/2014
5.0
plumbing, water heater repair
  + 0 more
The water heater that we had was not up to code. They put a pan underneath the heater, in case it ever leaked. They also ran a line outside in case anything were to ever go wrong. They were out within 45 min's of me calling them. They were clean cut and very fairly priced. They were also very professional and I would recommend them.
Description of Work: They installed a new water heater for us, in our home. It is a commercial grade heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from South End Plumbing
Thanks for the kind words and positive review!

Michaela Q.
11/2014
5.0
plumbing
  + -1 more
The guys did a great job, very professional
Description of Work: Replumbed house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from South End Plumbing
Thanks for the kind words and positive review!

Jonathan P.
10/2014
5.0
drain cleaning, plumbing
  + 0 more
One of our showers was draining slowly. Another plumber and was unable to pass a snake. Said his camera wouldn't fit. Quoted $3000-5000 to dig up the entire shower and replace the pipe. At the recommendation of a friend who is a contractor, I called South End Plumbing for a second opinion. Jon was the technician - he has very polite, professional and knowledgeable. He was able to access the drain by disconnecting the toilet. Passed a camera to identify and ultimately a snake to solve the problem - a plastic bag and a hairnet lodged in the pipe. It took awhile, but we were delighted not to have to dig up the drain. The shower works great now. Would definitely use this company again.
Description of Work: Unclogged shower drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from South End Plumbing
Thanks for the kind words and positive review!

Karen S.
10/2014
5.0
plumbing
  + -1 more
The price was good. The service was excellent and they came out in a very timely manner.
Description of Work: They leveled my water and last week they replaced the sensor for one of my commodes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from South End Plumbing
Thanks for the kind words and positive review!

Palmer T.
06/2014
5.0
drain cleaning, plumbing
  + 0 more
quick, courteous, and even clean.
Description of Work: Cam unstopped our kitchen sink. He was delightful.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Response from South End Plumbing
Thanks for the kind words and positive review!

Lori P.
05/2014
5.0
plumbing
  + -1 more
They did good. I actually was in the hospital and my mother called when they came to do the work. So I wasn’t here. They came out the same day. They must have come on time.
Description of Work: I used South End Plumbing LLC for plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Response from South End Plumbing
Thanks for the kind words and positive review!

Raymond B.
01/2014
5.0
plumbing, water heater repair
  + 0 more
I had called several plumbing companies, due to the cold everyone was covered up. Call South End and they came the next day. They were on time, explained everything gave me a price and done an excellent job. They will me my plumbing company forever. Cannot say enough about how nice and professional this company is. The gentlemen that can out to do the work was just the best.
Description of Work: Had frozen pipes no water, fixed my pipes and replaced hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,175

Response from South End Plumbing
Thanks for the kind words and positive review!

JOHN W.
07/2011
5.0
plumbing, water delivery
  + 0 more
We had a drinking fountain that needed repair. They came out and quickly analyzed the situation and found out that it was a water tank that had cracked and through additional research found that it was under warranty and contacted the manufacturer on our behalf. They could have easily performed the work. This diligence and honesty saved us approximately $400.
Description of Work: We had a drinking fountain that needed repair. They came out and quickly analyzed the situation and found out that it was a water tank that had cracked and through additional research found that it was under warranty and contacted the manufacturer on our behalf. They could have easily performed the work. This diligence and honesty saved us approximately $400.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from South End Plumbing
Thanks for the kind words and positive review!
    • 1(current)
    • 2

Contact information

1069 Van Buren Ave, Indian Trail, NC 28079

https://southendplumbingllc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
#L.33685
Trade License Locale
NC
Trade License Authority
North Carolina Board Examiners of Plumbing, Heating & Fire Sprinkler Contractors
Trade License Expiration
12/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Water Filtration and Softening,
Heating and Air Conditioning

FAQ

South End Plumbing is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

South End Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, South End Plumbing offers free project estimates.
Yes, South End Plumbing offers eco-friendly accreditations.
No, South End Plumbing does not offer a senior discount.
Yes, South End Plumbing offers emergency services.
Yes, South End Plumbing offers warranties.
South End Plumbing offers the following services: We offer a wide range of plumbing services: Plumbing leak detection Faucet installation Shower installation Toilet installation Water heater installation Faucet repair Plumbing pipe repair Toilet repair Garbage disposal installation Plumbing leak repair Garbage disposal repair Sewer repair Shower repair Water heater repair Sewer cleaning Sump pump repair Drain cleaning Backflow Installation Backflow Repair Backflow Testing Commercial Drain Cleaning Commercial New Construction Commercial Plumbing Repair Drain Cleaning Services Emergency Plumbing Services Gas Piping Ghost Flushing Home Plumbing Services Installation Drain Leak Detection & Leak Repairs Leak Repair Repiping Plumbing System Repiping Plumbing Repiping Plumbing Service Residential Drain Cleaning Showers And Bathtubs Sump Pump Replacement & Repair Taps Drip backflow valves gas supply lines hydro jetting repipe sump pump tankless water heaters water softeners whole home water filters Backflow Prevention Device Clogged Toilets Commercial And Residential Emergency Service Available Leaky Faucets Main Water Line Our Hydro Jetting Service Pex Repiping Sewage System Camera Inspections Underground Pipes Video Drain Inspections Water Damage Water Heaters Move Water Supply Whole Home Repipe Backflow Prevention Services Camera Inspections Clogged Drains Copper/Pex Repiping Drain Problems Drains Clear Electrical Jobs Emergency Response Home Repipe Hour Emergency Services Pipes Clogged Pressure Regulators Slow Drainage Water Leaks Water Pressure Full Service Plumbing Rooter Service Well Pump Repair Additional category Plumbing leak detection Faucet installation Garbage disposal installation Shower installation Toilet installation Water heater installation Faucet repair Garbage disposal repair Plumbing pipe repair Sewer repair Shower repair Toilet repair Water heater repair Septic system installation Drain cleaning
Septic Tank Pumping Septic Tank Maintenance French Drains Appliance Repair Roof Related Leak Repair Pool Related Repair Irrigation Related Repair other than Backflows

Contact information

1069 Van Buren Ave, Indian Trail, NC 28079

https://southendplumbingllc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day