We are professionally licensed, bonded and insured. We take pride in the fact that we are a 2nd generation plumbing company with over 25 years of experience in the Charlotte plumbing sector. We are locally owned and operated, which means we offer 24/7 emergency and 100% satisfaction guarantees.
Business highlights
12 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
We offer a wide range of plumbing services:
Plumbing leak detection
Faucet installation
Shower installation
Toilet installation
Water heater installation
Faucet repair
Plumbing pipe repair
Toilet repair
Garbage disposal installation
Plumbing leak repair
Garbage disposal repair
Sewer repair
Shower repair
Water heater repair
Sewer cleaning
Sump pump repair
Drain cleaning
Backflow Installation
Backflow Repair
Backflow Testing
Commercial Drain Cleaning
Commercial New Construction
Commercial Plumbing Repair
Drain Cleaning Services
Emergency Plumbing Services
Gas Piping
Ghost Flushing
Home Plumbing Services
Installation Drain
Leak Detection & Leak Repairs
Leak Repair Repiping
Plumbing System
Repiping Plumbing
Repiping Plumbing Service
Residential Drain Cleaning
Showers And Bathtubs
Sump Pump Replacement & Repair
Taps Drip
backflow valves
gas supply lines
hydro jetting
repipe
sump pump
tankless water heaters
water softeners
whole home water filters
Backflow Prevention Device
Clogged Toilets
Commercial And Residential
Emergency Service Available
Leaky Faucets
Main Water Line
Our Hydro Jetting Service
Pex Repiping
Sewage System Camera Inspections
Underground Pipes
Video Drain Inspections
Water Damage
Water Heaters Move
Water Supply
Whole Home Repipe
Backflow Prevention Services
Camera Inspections
Clogged Drains
Copper/Pex Repiping
Drain Problems
Drains Clear
Electrical Jobs
Emergency Response
Home Repipe
Hour Emergency Services
Pipes Clogged
Pressure Regulators
Slow Drainage
Water Leaks
Water Pressure
Full Service Plumbing
Rooter Service
Well Pump Repair
Additional category
Plumbing leak detection
Faucet installation
Garbage disposal installation
Shower installation
Toilet installation
Water heater installation
Faucet repair
Garbage disposal repair
Plumbing pipe repair
Sewer repair
Shower repair
Toilet repair
Water heater repair
Septic system installation
Drain cleaning
Services we don't offer
Septic Tank Pumping
Septic Tank Maintenance
French Drains
Appliance Repair
Roof Related Leak Repair
Pool Related Repair
Irrigation Related Repair other than Backflows
Work was just ok…ver expensive. Used another vendor last month
Description of Work: N/A
Rating Category
Rating out of 5
Lana B.
02/2024
1.0
plumbing
+ -1 more
I called South End because I thought I had a leak. They sent someone and the guy was at my house less thank 5 minutes. He told me I had a must have a kink in my hose. I assumed I'd have to pay a small amount but I was charged $211 and that was with 20 percent discount because my husband was a Marine. My husband passed away 3 years ago and I'm not quite used to these problems. If they charge this for less than 5 minutes I can't imagine how much they charge to actually do something!!! I will NEVER use this company again!!!!!!
Description of Work: Possibly a leaking pipe.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$211
Response from South End Plumbing
Thanks for the kind words and positive review!
Julia E.
03/2023
5.0
plumbing
+ -1 more
The young man who came was very professional and polite. He connected the bidet toilet seat to the water line without any problems. Replacing the kitchen faucet was more difficult but he did what was necessary to get the job done.
Description of Work: Connected a bidet toilet seat to the water line, and installed a new faucet for the kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,537.2
Response from South End Plumbing
Thanks for the kind words and positive review!
Logan B.
03/2023
5.0
plumbing
+ -1 more
Excellent company to work with. Sam and Calvin are awesome!
Description of Work: Water tank replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from South End Plumbing
Thanks for the kind words and positive review!
Dilynn B.
03/2023
5.0
plumbing
+ -1 more
Great company to work with! Sam and Calvin did a great job!
Description of Work: Water tank replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from South End Plumbing
Thanks for the kind words and positive review!
WilliamG M.
01/2023
4.0
plumbing
+ -1 more
The quality of work was great, on time, efficient, and clean.
Description of Work: They fix the leak.
Rating Category
Rating out of 5
Yes, I recommend this pro
$280
Response from South End Plumbing
Thanks for the kind words and positive review!
Edward M.
01/2023
5.0
plumbing, water heater repair
+ 0 more
On time and excellent service with a fair price! Definitely will use South End Plumbing again!
Description of Work: Plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from South End Plumbing
Thanks for the kind words and positive review!
Kim K.
05/2019
1.0
plumbing, water heater repair
+ 0 more
Not great. The installation was fine, but the customer services was not at all. I was not home, my husband's health is not great so he was not able to go out to inspect. Our yard had been flooded for two days due to leak. They are on time, he agreed to pricing we were told it is standard. They were recommended. It has I still do not have an itemized invoice. I emailed and called two days before a response. I was told the the incorrect price for the water heater and two hours of work for almost $700 is high. Will not use or recommend to anyone.
Description of Work: Installation for hot water heater and brought up to new code
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$1,961
Response from South End Plumbing
Thanks for the kind words and positive review!
Danny P.
06/2017
5.0
plumbing
+ -1 more
Very thorough job at reasonable rates
Description of Work: Plumbing
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from South End Plumbing
Thanks for the kind words and positive review!
John H.
12/2016
5.0
plumbing
+ -1 more
Came on time and did a great job
Description of Work: Broken flang on toilet,replaced and re-installed toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from South End Plumbing
Thanks for the kind words and positive review!
TERESA H.
10/2016
5.0
plumbing
+ -1 more
Ryan Shadron of South End Plumbing came to repair our toilet today. He was punctual, professional yet friendly, got right to work, and finished in record time. He left absolutely no mess for me to clean up. He also checked water pressure coming to our house to be sure it was within safe limits. It's good to know that it is. Excellent experience! I highly recommend!
Description of Work: Reseal base of toilet at floor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from South End Plumbing
Thanks for the kind words and positive review!
Margaret W.
06/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: We had standing water in our back yard due to water from a hose which was inadvertently left on. Additional water came from all the rain we have had which added to the problem. We thought we had a broken pipe in our sewage/water line. An H&H employee ran a camera scope down the water/sewage pipe to check for breakage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from South End Plumbing
Thanks for the kind words and positive review!
Brian H.
10/2015
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from South End Plumbing
Thanks for the kind words and positive review!
Marie C.
04/2015
5.0
plumbing, water heater repair
+ 0 more
They came out very promptly. They installed the water heater based on new standards which were surprising. We haven't had a new one in almost 20 years. The water heater is working just fine. The service was very prompt. It was emergent so you never really prepared for what you're going to deal with. They took care of it in a very timely way. They did a great job.
Description of Work: We used South End Plumbing. We had to have a water heater emergently.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,175
Response from South End Plumbing
Thanks for the kind words and positive review!
Benjamin S.
03/2015
5.0
plumbing, water heater repair
+ 0 more
After spending two days calling several plumbing companies found on Angie's List and only receiving one callback with an appointment set three days later (and that only after being told to wait on another potential customer to determine that company's availability), I called South End Plumbing since I had used them at my previous work in facility management and had always had a good experience with them. They were able to schedule me the same day, and though they were slightly more expensive than other quotes I received, they were the only ones who could do the work immediately. The plumber who came out (hate I can't remember his name--we talked for a couple hours while he was working) was very professional and knowledgeable of his work, from altering feed line placement to setting pipe fittings. The only hiccup was the electrical, which had blown out when the other heater died (didn't know it at the time). He recommended the electrician (Mobley) they usually work with to complete the work, but for South End's part, it was a quick, efficient, high-quality experience, and I look forward to using their services again in the future.
Description of Work: Replaced water heater on short notice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from South End Plumbing
Thanks for the kind words and positive review!
Brendan P N.
03/2015
5.0
plumbing
+ -1 more
Responded on Sunday with no extra fee. Had to come back next day to complete repair due to needed part. Leak was small so this was acceptable. Everything else went great.
Description of Work: Leaky pipe after pipes froze. Replaced with fitting and section of pipe with leak in crawlspace.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from South End Plumbing
Thanks for the kind words and positive review!
Joseph B.
01/2015
5.0
plumbing
+ -1 more
work was done. and i will use them again.
Description of Work: cut 2 holes behind tubs to secure tub spouts
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Response from South End Plumbing
Thanks for the kind words and positive review!
Heidi B.
12/2014
5.0
plumbing, water heater repair
+ 0 more
The water heater that we had was not up to code. They put a pan underneath the heater, in case it ever leaked. They also ran a line outside in case anything were to ever go wrong. They were out within 45 min's of me calling them. They were clean cut and very fairly priced. They were also very professional and I would recommend them.
Description of Work: They installed a new water heater for us, in our home. It is a commercial grade heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from South End Plumbing
Thanks for the kind words and positive review!
Michaela Q.
11/2014
5.0
plumbing
+ -1 more
The guys did a great job, very professional
Description of Work: Replumbed house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from South End Plumbing
Thanks for the kind words and positive review!
Jonathan P.
10/2014
5.0
drain cleaning, plumbing
+ 0 more
One of our showers was draining slowly. Another plumber and was unable to pass a snake. Said his camera wouldn't fit. Quoted $3000-5000 to dig up the entire shower and replace the pipe. At the recommendation of a friend who is a contractor, I called South End Plumbing for a second opinion. Jon was the technician - he has very polite, professional and knowledgeable. He was able to access the drain by disconnecting the toilet. Passed a camera to identify and ultimately a snake to solve the problem - a plastic bag and a hairnet lodged in the pipe. It took awhile, but we were delighted not to have to dig up the drain. The shower works great now. Would definitely use this company again.
Description of Work: Unclogged shower drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from South End Plumbing
Thanks for the kind words and positive review!
Karen S.
10/2014
5.0
plumbing
+ -1 more
The price was good. The service was excellent and they came out in a very timely manner.
Description of Work: They leveled my water and last week they replaced the sensor for one of my commodes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from South End Plumbing
Thanks for the kind words and positive review!
Palmer T.
06/2014
5.0
drain cleaning, plumbing
+ 0 more
quick, courteous, and even clean.
Description of Work: Cam unstopped our kitchen sink. He was delightful.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$229
Response from South End Plumbing
Thanks for the kind words and positive review!
Lori P.
05/2014
5.0
plumbing
+ -1 more
They did good. I actually was in the hospital and my mother called when they came to do the work. So I wasn’t here. They came out the same day. They must have come on time.
Description of Work: I used South End Plumbing LLC for plumbing services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$147
Response from South End Plumbing
Thanks for the kind words and positive review!
Raymond B.
01/2014
5.0
plumbing, water heater repair
+ 0 more
I had called several plumbing companies, due to the cold everyone was covered up. Call South End and they came the next day. They were on time, explained everything gave me a price and done an excellent job. They will me my plumbing company forever. Cannot say enough about how nice and professional this company is. The gentlemen that can out to do the work was just the best.
Description of Work: Had frozen pipes no water, fixed my pipes and replaced hot water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,175
Response from South End Plumbing
Thanks for the kind words and positive review!
JOHN W.
07/2011
5.0
plumbing, water delivery
+ 0 more
We had a drinking fountain that needed repair. They came out and quickly analyzed the situation and found out that it was a water tank that had cracked and through additional research found that it was under warranty and contacted the manufacturer on our behalf. They could have easily performed the work. This diligence and honesty saved us approximately $400.
Description of Work: We had a drinking fountain that needed repair. They came out and quickly analyzed the situation and found out that it was a water tank that had cracked and through additional research found that it was under warranty and contacted the manufacturer on our behalf. They could have easily performed the work. This diligence and honesty saved us approximately $400.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Water Filtration and Softening,
Heating and Air Conditioning
FAQ
South End Plumbing is currently rated 4.6 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
South End Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, South End Plumbing offers free project estimates.
Yes, South End Plumbing offers eco-friendly accreditations.
No, South End Plumbing does not offer a senior discount.
Yes, South End Plumbing offers emergency services.
Yes, South End Plumbing offers warranties.
South End Plumbing offers the following services: We offer a wide range of plumbing services:
Plumbing leak detection
Faucet installation
Shower installation
Toilet installation
Water heater installation
Faucet repair
Plumbing pipe repair
Toilet repair
Garbage disposal installation
Plumbing leak repair
Garbage disposal repair
Sewer repair
Shower repair
Water heater repair
Sewer cleaning
Sump pump repair
Drain cleaning
Backflow Installation
Backflow Repair
Backflow Testing
Commercial Drain Cleaning
Commercial New Construction
Commercial Plumbing Repair
Drain Cleaning Services
Emergency Plumbing Services
Gas Piping
Ghost Flushing
Home Plumbing Services
Installation Drain
Leak Detection & Leak Repairs
Leak Repair Repiping
Plumbing System
Repiping Plumbing
Repiping Plumbing Service
Residential Drain Cleaning
Showers And Bathtubs
Sump Pump Replacement & Repair
Taps Drip
backflow valves
gas supply lines
hydro jetting
repipe
sump pump
tankless water heaters
water softeners
whole home water filters
Backflow Prevention Device
Clogged Toilets
Commercial And Residential
Emergency Service Available
Leaky Faucets
Main Water Line
Our Hydro Jetting Service
Pex Repiping
Sewage System Camera Inspections
Underground Pipes
Video Drain Inspections
Water Damage
Water Heaters Move
Water Supply
Whole Home Repipe
Backflow Prevention Services
Camera Inspections
Clogged Drains
Copper/Pex Repiping
Drain Problems
Drains Clear
Electrical Jobs
Emergency Response
Home Repipe
Hour Emergency Services
Pipes Clogged
Pressure Regulators
Slow Drainage
Water Leaks
Water Pressure
Full Service Plumbing
Rooter Service
Well Pump Repair
Additional category
Plumbing leak detection
Faucet installation
Garbage disposal installation
Shower installation
Toilet installation
Water heater installation
Faucet repair
Garbage disposal repair
Plumbing pipe repair
Sewer repair
Shower repair
Toilet repair
Water heater repair
Septic system installation
Drain cleaning
Septic Tank Pumping
Septic Tank Maintenance
French Drains
Appliance Repair
Roof Related Leak Repair
Pool Related Repair
Irrigation Related Repair other than Backflows