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Poole Family Contracting

Decks and Porches

About us

PFC is a faith first, family owned and operated business dedicated to providing high quality service and building relationships with our customers. Over 15 years experience in the construction and carpentry industry has enabled us to build a wealth of knowledge. We strive to maintain high integrity and have confidence in our ability to satisfy our customers time and again. We value honesty and straight forward communication with everyone we meet; doing everything unto the glory of God. We look forward to working with you to help make your home improvement dreams a reality. Allen & Carleena Poole "And whatever you do , whether in word or deed, do it all in the name of the Lord Jesus, giving thanks to God the Father through him." Colossians 3:23

Business highlights

Family Owned & Operated
Emergency Services Offered

Services we offer

Skilled in many carpentry services; specializing in composite & wood decks, pergolas, small hardscapes, handy man services, tree removal, junk removal, bobcat/skidsteer work, & more.

Services we don't offer

We do not offer screened in porches.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.013 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-13 of 13 reviews

David and Anne B.
09/2023
5.0
decks
  + -1 more
Excellent communication, excellent workmanship. We will use Poole Family Contracting again!
Description of Work: resurface partial deck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linnet H.
08/2023
5.0
decks
  + -1 more
Excellent job both on deck and new fence. Still look good after a year.
Description of Work: New deck and property fence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Jack D.
07/2023
5.0
decks
  + -1 more
Mr. Poole came out and tore my old deck down one day and returned to build the new one a few days later. He was extremely professional and friendly. He answered any question I asked to my satisfaction. I would hire him again and plan to hire him to replace my front steps. I have recommended him to several other people. I love my new deck and show photos of it to everyone.
Description of Work: Deck build

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,750

Heather C.
04/2023
5.0
decks
  + -1 more
Mr. Poole was excellent. I am so very pleased with my deck and can hardly wait to use it.
Description of Work: tear out and rebuild deck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,700

Richard Q.
04/2023
5.0
decks
  + -1 more
The deck was great. The builder was very professional and courteous. I couldn't be happier with the deck.
Description of Work: rebuilt deck
Rating CategoryRating out of 5
Yes, I recommend this pro

Derek W.
04/2023
5.0
patios
  + -1 more
Allen and Carleena are great. Allen did a fantastic job on our new patio. He completed the job in a timely fashion. The patio turned out great and we highly recommend him! I would definitely hire him again!
Description of Work: tore out deck installed paver patio
Rating CategoryRating out of 5
Yes, I recommend this pro

Tammy H.
03/2023
5.0
decks
  + -1 more
Allen was great and the job was wonderful, love how everything turned out and in a timely manner.
Description of Work: deck build and front porch railing done

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,000

Mary G.
08/2022
5.0
decks
  + -1 more
Everything was done timely and as promised
Description of Work: Replace the whole deck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betty W.
07/2022
5.0
decks
  + -1 more
Repaired existing deck and added about 200 sq ft of additional deck. Looks seamless. Did a great job
Description of Work: Deck extension

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel W.
06/2022
5.0
woodworking
  + -1 more
Performed trim moulding for our our basement finishing project.
Description of Work: Carpentry - Woodworking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Tina G.
06/2022
5.0
decks, patios
  + 0 more
Excellent work and great customer service. Would definitely use again and recommend
Description of Work: Decks & Porches, Patios

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from Poole Family Contracting
Thank you [Member Name Removed]!

Steven S.
06/2022
5.0
decks, pool cleaners
  + 0 more
It was great. They were very good at communicating. They showed when they said they would. The quality of work was good. They're nice people. They did an outstanding job.
Description of Work: He built a deck for me with aluminum rails. They also put highlands so we can put in our hot tubs.
Rating CategoryRating out of 5
Yes, I recommend this pro

Danielle B.
06/2022
5.0
picture framing, handyman service, landscaping, lawn service
  + 2 more
It was wonderful that's why I kept hiring them. I loved it.
Description of Work: I've use them a lot. They also did planter area in my yard. They also did prinstrane. They framed my windows. They hung different architectural designs.
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    10024 Mill Grove Rd, Indian Trail, NC 28079


    Service hours

    Sunday:
    1:00 PM - 5:00 PM
    Monday:
    9:00 AM - 8:00 PM
    Tuesday:
    9:00 AM - 8:00 PM
    Wednesday:
    9:00 AM - 8:00 PM
    Thursday:
    9:00 AM - 8:00 PM
    Friday:
    9:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 7:00 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Decks and Porches

    FAQ

    Poole Family Contracting is currently rated 5 overall out of 5.

    Sunday: 1:00 PM - 5:00 PM

    Monday: 9:00 AM - 8:00 PM

    Tuesday: 9:00 AM - 8:00 PM

    Wednesday: 9:00 AM - 8:00 PM

    Thursday: 9:00 AM - 8:00 PM

    Friday: 9:00 AM - 8:00 PM

    Saturday: 9:00 AM - 7:00 PM

    Poole Family Contracting accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Poole Family Contracting offers free project estimates.
    No, Poole Family Contracting does not offer eco-friendly accreditations.
    No, Poole Family Contracting does not offer a senior discount.
    Yes, Poole Family Contracting offers emergency services.
    No, Poole Family Contracting does not offer warranties.
    Poole Family Contracting offers the following services: Skilled in many carpentry services; specializing in composite & wood decks, pergolas, small hardscapes, handy man services, tree removal, junk removal, bobcat/skidsteer work, & more.
    We do not offer screened in porches.

    Contact information

    10024 Mill Grove Rd, Indian Trail, NC 28079


    Service hours

    Sunday:
    1:00 PM - 5:00 PM
    Monday:
    9:00 AM - 8:00 PM
    Tuesday:
    9:00 AM - 8:00 PM
    Wednesday:
    9:00 AM - 8:00 PM
    Thursday:
    9:00 AM - 8:00 PM
    Friday:
    9:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 7:00 PM