Melida's Cleaning Service

We've used Melida's cleaning service for several months and have been very pleased. The workers are prompt, very thorough and pleasant to have in our home. I've used several other cleaning services in Charlotte and Melida's is definitely the best!

We have been using Melida's house cleaning service for several years. The staff is very professional, courteous and thorough. We would highly recommend this device.

The residential housecleaning service provided was fantastic, so I set up a recurring appointment. I also referred Melida's Cleaning Service to my mother, who is extremely particular about every tiny detail. My mother was also very satisfied! The cleaning crew works very hard. When they leave, everything is spotless and my house looks and smells like it should....like a professional team spent hours cleaning it. Quality service! Worth every penny!

I have used Melida's for 3 years now and I'm embarrassed I haven't gone here to sing her praises before now. This is absolutely the best home cleaning professionals I've ever used and I hope she never leaves me. Her ladies are always on time and very thorough. The best part is how wonderful my house smells when I get home after they've been. I don't know what she uses, but it smells so fresh. I have pets and hardwoods, and they do a great job, every time. I would highly recommend this company to any busy family or professional who wants consistent, trustworthy and guaranteed home cleaning.

Great for the first few years. However, customer service and responsiveness greatly declined. It’s very difficult to get a call back. Owner only communicates thru texts which causes misunderstandings. This is bothersome since I’ve generously tipped the workers for a job well done.

Melida's Cleaning service is top notch! I have used them for over 3 years now. They are prompt, respectful, thorough and very detail oriented. You can't go wrong with their service..when we purchased our new home, we made sure we gave Melida and her team a call. We love them!!!

We have used Melida's Cleaning Service for about a year. The same 3-person team comes bi-weekly. They are very efficient, very thorough, and very pleasant. A few times the team has been late / delayed. But in those instances we have texted Melida who responded very promptly with the expected arrival time. They have never missed a planned cleaning. I really appreciate how great the house smells on those days and that they use my floor cleaning products on the hardwoods (my preference). This is the longest we have used a Cleaning Service in Charlotte. We plan to be very long term customers.

Great! Baths, kitchens, floors, fans, blinds and much more’

Melida quickly scheduled and completed an estimate of the housecleaning work I needed done. However, when I called the next day to schedule my first cleaning, she was completely unresponsive. I left a message that she never returned. When I tried a few days later Melida answered the phone, but told me that she was busy and would call me back in a few minutes. She practically hung up the phone on me and was very rude! No surprise, I never received a call back

the three women who came were excellent

Melida and her crew did an excellent job. I have had a few other housekeepers and they have not worked out well but Melida did a wonderful job. I did not have to question if something was actually cleaned or not; you could tell that it was cleaned.

We talked to them to come and clean one time but it actually did not work out. So we had to cancel. She actually showed up and had great service as an estimate. It just did not work out with us. It was like $90 for a full cleaning of the house. It was fair. It was good. Service was not performed.

very well -- started with the rafters and worked their way through the entire house. Excellent work.

I have been using Melida's Cleaning for the last five years. The team is friendly, professional and they are consistent from week to week. I would definitely recommend them for a one-time or weekly cleaning service.

Wonderful! I have been using Melida's Cleaning Services for 2 years, every other week for house cleaning. The house was spotless the first time they did the "deep clean", and has been spotless every time they have cleaned since. I actually look for things they may have missed, and have never found anything missed! I would highly recommend!

I don't know where to start. My house is sooooo clean! I have inspected baseboards, door handles, table tops and everything is clean beyond my expectations. We have hired other cleaning services but none have compared to the job that Melida's crew provided. Everything is sparkling. But more importantly, things are CLEAN and SANITIZED. I highly recommend Melida.

They came and spent 3+ hours cleaning my house from top to bottom. They cleaned thoroughly everything smelled clean and spotless... they will be coming now every Two week. I would recommend them to anyone.

Very unprofessional - cancelled appointment after scheduling appointment an hour before.

We have been very pleased. On time, thorough, and speedy. Normally has three, but sometimes two workers.

It is my pleasure to give Melida's Cleaning Service an A+, and to happily recommend them to anyone looking for honest, reliable, friendly service at a fair price. Ms. Melida came to our home soon after we contacted her to schedule a free estimate and was so warm and personable! Although I feel certain that our little home is no where near the size of many of her accounts, we felt that we were given as much attention as any high-end client, and that she genuinely wanted to help us get back on track. After showing us the details of what they provided, she gave us an estimate that worked within our budget, and even let us know when an earlier date open up, so that we were able to get our initial cleaning done a week earlier. At no time did we feel judged for the dog hair, dust and dirt that had accumulated (to our embarrassment!) and she willingly discussed cleaning options that took into account my sensitivity to chemicals. For the initial deep cleaning, a cleaning crew of three wonderful women arrived, fully equipped to tackle our worst! They immediately set to work transforming our dirt den into a spotless, clean-smelling, dog-hairless, shiny, beautiful HOME! It was a transformation that boosted our mood as well as reminded us just how pretty our laminate flooring looks when it's not covered in dirt clods and dog hair! We plan on having regular cleanings every other week (again, you want honest? When we mentioned to Melida that we thought we needed weekly service, SHE recommended bi-weekly service, essentially putting our true needs above her profit! In a time when honesty, value, and customer care seems to have gone the way of the dinosaur, we feel so fortunate to have found Melida's Cleaning Service and I can't recommend them enough!

The crew is thorough and detailed. They were very reliable and we have not had any problems in the 5+ years we have used them

I decided to contact this cleaning service after reading the good reviews here on Angies List. Unfortunately, no one has returned my phone call, in almost two weeks. I gave a grade C for this reason.

Great job! Would highly recommend!

Excellent. Melida's team does great work. They arrive regularly. Our interactions are pleasant. Melida's team has been cleaning my home on a regular basis for more than two years and I intend to keep using them.

She came to house and next day had ladies there to clean. They went over and above my expectations. Highly recommend.