Melida's Cleaning Service

House Cleaning, Floor Cleaning and Waxing, Blind Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Melida’s Cleaning Service is family owned and operated and has been serving the Charlotte area since 2007. Being family owned, you can rest assured that your home will be treated with an eye for detail that is hard to come by these days. Our fully trained staff will listen to your needs and concerns so that we can give you the customized service you deserve. Our goal is to provide you with a level of service that ensures we will be the best cleaning company you will ever use. Call us today for a FREE estimate and let us know how we can help you.

Business highlights

18 years of trusted experience

Services we offer

Residential Housecleaning, Office Cleaning

Services we don't offer

Exterior of windows

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

4.8235 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
3%
3
4%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 126-150 of 235 reviews

Jane Beryl S.
07/2012
5.0
house cleaning
  + -1 more
Melida was very professional when she came to give me an estimate. I was THRILLED when I came home to my very clean house. I'm so glad to have found her.
Description of Work: Cleaned my bathrooms and kitchen from top to bottom. Vacumed the rest of the house. Exactly what I wanted done!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Frank T.
07/2012
1.0
house cleaning
  + -1 more
they never returned my call. I can't judge their work...didn't do any.
Description of Work: They never returned my calls....

Rating CategoryRating out of 5
responsiveness
1.0


Response from Melida's Cleaning Service
Unfortunately we were unable to help this customer with their cleaning needs and for that we are very sorry. This member lives a little too far outside of our normal service area for us to make the trip out and do work for him. To maintain the quality and efficiency of our work, we are only able to service the areas we have listed on our profile. In this case, the member simply lived too far away. Please reference our other reports to get a good idea of the level of quality that we provide to members within our service area. Melida’s Cleaning Service takes pride in providing only the highest quality work and we truly hope this member was able to find a great company in their area.

Tonya T.
05/2012
5.0
house cleaning
  + -1 more
Melinda's Cleaning Service did a very thorough job cleaning my house for the first cleaning. I plan to have them come every two weeks for service. Melinda is very professional and delivers what she promises. The house looked great. My house is very large house and she had five ladies cleaning for a total of 5 1/2 hours. My house is approximately 8000 sq feet. I would highly recommend their services.
Description of Work: Full house deep cleaning. Awesome job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Patricia S.
05/2012
5.0
house cleaning
  + -1 more
Service is wonderful, thorough, and they are very flexible.
Description of Work: Melida's service cleans our home weekly. They are very thorough, very professional, and extremely flexible when special requests are made. We were referred to Melida by word of mouth after moving to Charlotte in early 2010 and have benefitted from their wonderful service and support on a weekly basis since then.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Audrey R.
05/2012
3.0
house cleaning
  + -1 more
Wish I could have her service! She does NOT service Huntersville, NC. Darn!Can anyone recommend a great cleaner in Huntersville??
Description of Work: I did NOTuse Melida's service. Her reviews were great though! I did call and she told me that she does NOT service Huntersville, NC. Darn! I was excited to use her service. So, just FYI...no Huntersville service. :(

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Angela S.
05/2012
5.0
house cleaning
  + -1 more
They came on April 30th. I would give her all A+.
Description of Work: House Cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

linda K.
03/2012
5.0
house cleaning
  + -1 more
Excellent. Fit us into her schedule on short notice - both for estimate and then forthe actual work. She is professional and smart. Her work is phenomenal. Her crew great. The house is spotless - every drawer cleaned. Every baseboard. The trim. The high moldings. I'm picky. She and her crew were thorough and excellent. Worth every cent. Highly recommend. Reliable, professional, excellent work. We are now using her services for ongoing cleaning - and we'll use her for set up and extras before adn after parties.
Description of Work: We hired Melida's cleaning service initially to deep clean a house which had been unoccupied for more than a year. We have since engaged her services for weekly cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Jana G.
02/2012
5.0
house cleaning
  + -1 more
I was very satisfied with the services. I have been using her services for about a year.
Description of Work: I had a full house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Doug W.
02/2012
5.0
house cleaning
  + -1 more
Melida and her crew came in to perform a base cleaning in preparation for regular cleaning events. To my surprise Melida brought (3) other ladies with her and within a couple hours our house was the cleanest we could ever remember. Due to the late hour they started, she brought in another crew of (3) to finish up. We are so pleased with the results and the efficiency at which it was executed. We are now considering having them come back every 2- weeks instead of every 3. Highly recommend these detailed folks and we look forward to each visit.
Description of Work: Base cleaning of the house from top to bottom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$185

MONICA M.
01/2012
5.0
house cleaning
  + -1 more
I hired Melida to clean my house and she does a phenomenal job. She has been cleaning for me for over a year. Melida is punctual, professional and her price is great. I am extremely happy with her work. She has been wonderful. I would recommend her to anyone that asked about a cleaning service.
Description of Work: Melida was hired to clean my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Robyn C.
01/2012
5.0
house cleaning
  + -1 more
FANTASTIC!!! Melida and team have been cleaning my home (1800 square feet) every 2 weeks for more than 6 months. When I called to have an estimate done last year, Melida came out the next day. Her team did an initial deep clean (for $185) and then started my regular service every 2 weeks. I was AMAZED at how clean they got my kitchen floors and stove top during the deep clean - my grout has never looked that good! I can not believe I didn't call them sooner! Their regular clean is always thorough; they do all bathrooms, windows, blinds, floorboards, floors, dust, vaccuum, clean kitchen counters, sink and stovetops and make all beds and fold all blankets. It's a treat to come home to such a clean how the days they come!
Description of Work: Regular cleaning of home every 2 weeks with an initial deep clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mark H.
12/2011
5.0
house cleaning
  + -1 more
Overall things went as well as I could possibly expect. My mother was extremely happy with the service. See above.
Description of Work: Melida did a first time house cleaning for my mother who is in her 80's and is not capable of cleaning much anymore. They did a fabulous job and spent several hours there. They cleaned everything from the ceiling fans to the floor including blinds. We were very happy with the job. We will definitely use them again and will have them come in on a monthly basis. I would highly recommend Melida.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Denise F.
12/2011
5.0
house cleaning
  + -1 more
Wow! I did not expect to see six people at my door to clean my home and even more surprised at the amount of time they spent in my home. For the initial deep cleaning service, they arrived at 3:30 and left at 7:30pm. They all spread out in different directions and started working. I was very impressed at how well they cleaned our master bathroom, the shower in particular, as well as the kitchen. They were all very professional and quiet - the only real noise was the sound of the vacuum. I work from home so arrival time wasn't an issue but I thought the noise might be - again not an issue. Everything looked wonderful when they left. Like everyone else, I wanted the home cleaned in time for Thanksgiving and she worked me in to her busy schedule. Her crew arrived at 7:30AM on the 23rd and they were gone by 8:45. I was not disappointed as everything seemed to be cleaned that I was expecting.
Description of Work: Contacted Melida to do a deep-cleaning of our home. We just moved in to this home and it needed a top to bottom good cleaning. Our home is roughly 2800 sq ft. In addition, I wanted to establish ongoing monthly cleaning service. Melida came to our home within a few days of contacting her to provide an estimate and to go over all the work they would do. Initial deep-cleaning estimate is pricey but it was worth it to me and her crew did an outstanding job. A large part of that price was because I asked her to clean inside my window sills which is not normally something they would do. However, she will tell you they will tackle just about anything you need cleaning. Her monthly rate was in line with what I was use to paying in Cincinnati and I used her again in November.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

JINDA A.
11/2011
5.0
house cleaning, floor cleaning
  + 0 more
Melinda has been cleaning our home for 18 months now. If there were anything I could change it would be to have her come EVERY week. it's so wonderful to come home to a fresh and clean home. Her team even straightens our mess. I love how they arrange the pillows on our beds, fluff the couch cushions and even clean under the cushions. I don't know what product she uses in our kitchen but I am never able to replicate the great job they do with our ceramic cooktop, stainless appliances, laminate countertops and stainless sink.
Description of Work: Melinda and her crew do a twice per month cleaning of our approx. 2600 sq foot home. Her service includes floors, a linen change of 4 beds, kitchen, 2.5 baths, etc. They do an excellent job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ron G.
11/2011
5.0
house cleaning
  + -1 more
I called Melida on a Friday, and she was very prompt and came Friday afternoon for an estimate. She emailed me the first of the week and said they could arrive Thursday at 1pm. I ask my husband if he could leave work at lunch and work from home Thursday afternoon to make sure they could get in the home with no problems, and to be around in case of problems since it was there first visit. He was able to do so. The crew arrived at 4pm, with no call to let me know they would be late. It really wasn't a problem for us that day, but wanted to let everyone else know just in case. When I arrived, we wanted to stay out of the way so we went out for dinner and ran some errands. We returned at 8pm and the crew was just leaving. They did an excellent job, and cleaned Everything. I was very pleased with their work!!!! I can't begin to tell you everything they cleaned. The only thing I noticed that wasn't dusted/cleaned was my china cabinet on the inside. The glass needs to be cleaned. Thought they would have done that with a 'deep cleaning'. Maybe they will catch it next time. :-) I ask Melida to come every other week on a Thursday. She agreed. Again, with the exception of my china cabinet I am very pleased, and am excited that Melida and crew will be coming every other Thursday to clean my home. Just hope they can make it a little earlier each Thursday. They did a Great job! And highly recommend them!
Description of Work: Deep cleaning for 1 master bedroom, 1 bedroom, 2 & 1/2 baths, great room, kitchen, laundry room, dining room, kitchen, foyer. A little pricey, but since my husband and I just moved back in after 2years, and only my 2 adult children lived there by themselves, my house definitely needed a deep cleaning!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$325

Rebecca C.
11/2011
3.0
house cleaning
  + -1 more
Arranged for Melida's Cleaning Service to do an initial clean on my house, with potential for bi-monthly cleaning. Melida had estimated my townhome previously at $215 for the initial clean and $95 for bi-weekly cleaning. They arrived late on the scheduled date and proceeded to clean my townhome. Most of the house was cleaning, with the exception of the following: walls in the master bath were not swiped, the guest bathtub was not cleaned, everything on the dual master bath sinks was replaced in a random, well spread out manner across 1/2 the countertop, not all of the fronts of the kitchen cupboards were cleaned, dog treats from Trader Joe's were soaked on the kitchen counter. After the cleaning was complete, I asked her for the total, and she told me $235. I gave her $300 because I know they spent a lot of time on items in the master bath and kitchen. I realize I have a lot to clean on the master bath sinks and the kitchen countertops. This was viewed by Melida in the original estimate. I sent her mail asking her to start a bi-weekly service, with the request that the person that did the upstairs sinks and kitchen not return to my home. She told me that 'they all work together always', and assured me that they do their best. I asked them to come back for a bi-weekly clean and after a number of e-mail exchanges settled on Monday. I had an issue with work come up and had to be onsite so contacted her to reschedule, and agreed on Friday. Mid-morning Friday I received word that a very close friend was involved in a car accident and I e-mailed her to reschedule. I requested that she schedule me for early the following week, but have not heard from her since.
Description of Work: Initial cleaning of my townhome with potential for bi-weekly cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$300

Sara T.
11/2011
2.0
house cleaning
  + -1 more
They never showed up for the scheduled estimate. We decided not to use the service.
Description of Work: On October 27, 2011 I called to inquire about the services and schedule an appointment for an estimate. Melida answered the phone, but seemed distracted and told me that her schedule was very busy, but that she could do an estimate on Nov. 1, 2011 at 4pm. She asked if I could send her my address, phone, name and appointment date and time to her by text msg, which I did right after speaking with her. On Nov. 1 she never called, or showed up for the appointment. It's hard to recommend a service when they don't even honor the first appointment time.

Rating CategoryRating out of 5
quality
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Response from Melida's Cleaning Service
For everyone that views Angie's List, I am not an irresponsible person. I talked to the customer and told her id come at 4pm on Thursday. I called her and told her i would not be able to come because i was running late. I told her i could come Friday but she said no because shed have family over and that was the reason i did not go. As you all can see i do not have any more bad reports like this one.

Paula H.
09/2011
5.0
blind cleaning, house cleaning, floor cleaning
  + 1 more
Melida and her crew cleaned my house from to bottom. They cleaned every single surface and left the house looking like new. I work full time and go to school full time so she and her crew really had their work cut out for them. I was amazed at how efficient they were, usually 2 to 3 people in each room, each of whom performed specific jobs very thoroughly. She really seemed to go above and beyond and takes a great deal of pride in her work. She and her crew absolutely exceeded my expectations, which were pretty high. I will definitely use her service again and will recommend her to my neighbors and friends.
Description of Work: Full house detail cleaning including dusting, vacuuming, ceiling fans, blinds, baseboards, mopping, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Jana G.
08/2011
5.0
house cleaning, floor cleaning
  + 0 more
I called Melida's Service because of her good rating in Angie's List. I needed desperate help because I just good released out of the hospital and my house was kind of a mess with a husband and 2 kids. Being kind of handicapped (can't use my right arm due to an serious infection) I called Melida and explained my situation. She was able to come and visit me right away to give me a quote and could do the first cleaning a couple of days later. I am very impressed with her business attitude, her kindness and her professional service, She and her crew where on time and cleaned my whole house in 3 hrs. I was very pleased with her and we agreed now on a bi-weekly service. I can recommend her service to anyone - she is hardworking, detailed orientated and reliable! It is hard to find someone like this - but when you found it, never let go and treat them well! Thanks Melida - you made my illness crisis much more comfortable and I appreciate your service a lot!!!
Description of Work: Cleaning of 4 bedroom, 2.5 bath house. They picked up the trash, cleaning also the stairs and floors!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JASON AND SHANNON H.
07/2011
5.0
house cleaning
  + -1 more
Melida and her team clean our house every 2 weeks. They are very thorough when they clean. They move rugs out of the way when cleaning floors, they clean under the furnature, they even move furnature out of the way so they can clean everywhere. They clean the kitchen and bathrooms so they sparkle. They make the bedrooms look so neat and tidy. The house always looks and smells so nice and clean when they are done, however, they don't use products that are so smelly that you get a headache - which is nice since I work from home. When they are here, they are very good about working around my schedule so they clean my home office either before or after any conference calls I have on my calendar that day. Also, I have a dog that sheds a LOT. They are very good about getting all the hair off the floors, rugs and sofas. They also get his nose prints off the windows. :) My husband and I both work and it takes all of our time during the week just to keep up with cooking, cleaning the dishes, and doing laundry. It would take us an entire weekend or longer to clean the house as good as Melida and her team do. We are very happy with Melida's Cleaning Service and glad we hired them to clean our house.
Description of Work: Bi-weekly cleaning of a 2800 sqft house with 4br and 2.5ba (1br used as home office) containing 2 working parents with no time to clean, 2 messy boys, one cat and one very hairy dog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susan F.
07/2011
5.0
house cleaning
  + -1 more
Her crew is very thorough and she charges a fair price. They come weekly, usually in the morning and have the house clean within 2 hours. We have both messy kids and pets. I do make sure my kids pick up everything off of the floor and don't expect the cleaners to deal with clutter so we do a big "straightening frenzy" the night before so that they can really clean. I would highly recommend Melida!!
Description of Work: Melida's crew has been great! She started by giving the whole house a very detailed cleaning-top to bottom. Since then, every week, two or three of her crew come in (she's not always with them) and each work in different areas. Cleaning is usually pretty thorough and any special areas I ask them to focus on are cleaned as well. We stopped during the summer because I'm home but plan to resume in late August. Highly recommend her company!! :D

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

MAILE N.
05/2011
5.0
house cleaning
  + -1 more
Called Melida - got a response same day. We scheduled for the following week. They arrived on time and cleaned our house for the initial deep clean. This took about 4 hours and our house has never looked this clean. They are a wirlwind crew - in a good way! She now comes every other week and they are done in about an hour. We always look forward to her visit.
Description of Work: Melida and her team of 4 clean our 2200 square foot house - top to bottom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Terry M.
05/2011
5.0
house cleaning
  + -1 more
Her service keeps getting better and better. She is courteous, efficient, and prompt. Her staff is very friendly and are all extremely fluent in English.
Description of Work: She does houscleaning for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LOREN S.
05/2011
5.0
house cleaning
  + -1 more
Melida and her cleaning crew have been cleaning my house for about 8 months now. They do a fantastic job. They are very reliable and flexible. I had a sick child yesterday when they were supposed to clean, so when they showed up, I asked if we could reschedule. Melida and her crew were so sweet and understanding. Then, to my pleasant surprise they were able to fit me in this morning. I came home from running errands to a spotless house and a smiling cleaning crew. I would recommend them to anyone.
Description of Work: They dust, vacuum, straighten, and mop my house. We have 3 bedrooms, 2.5 bathrooms. It takes about an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

JANE R.
04/2011
5.0
house cleaning
  + -1 more
I called Melida through her listing in Angie's list. I wanted her to do an overal extensive cleaning and then come in every two weeks for followup cleaning. She came out at the appointed time, looked over the house, gave me her charges. We ageed on price and dates. She continued until my temporary job was completed. Her group did an excellent job.
Description of Work: I hired Melida's housecleaning services for 3 months while I was working. She has helpers who come with her. I was not on the premises when they were here but they did an excellent job and I would not hesitate to hire her in the future

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

515 Allen Way, Indian Trail, NC 28079


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Blind Cleaning,
Home Staging,
Cabinet Making

FAQ

Melida's Cleaning Service is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Melida's Cleaning Service accepts the following forms of payment: Check
Yes, Melida's Cleaning Service offers free project estimates.
No, Melida's Cleaning Service does not offer eco-friendly accreditations.
No, Melida's Cleaning Service does not offer a senior discount.
No, Melida's Cleaning Service does not offer emergency services.
Yes, Melida's Cleaning Service offers warranties.
Melida's Cleaning Service offers the following services: Residential Housecleaning, Office Cleaning
Exterior of windows

Contact information

515 Allen Way, Indian Trail, NC 28079


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM