This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Melida’s Cleaning Service is family owned and operated and has been serving the Charlotte area since 2007. Being family owned, you can rest assured that your home will be treated with an eye for detail that is hard to come by these days. Our fully trained staff will listen to your needs and concerns so that we can give you the customized service you deserve. Our goal is to provide you with a level of service that ensures we will be the best cleaning company you will ever use. Call us today for a FREE estimate and let us know how we can help you.
They are a very good cleaning service. They clean beautifully. They are very sweet and very nice.
Description of Work: They have been used them 3 times.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$90
Chris B.
09/2013
5.0
house cleaning
+ -1 more
Regina & Corrina were both very professional, trustworthy, & polite. They also did a very thorough job in cleaning, & got to my house in only a day's notice. I would recommend their service and will use them again in the future.
Description of Work: Cleaned my house
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
THOMAS K.
08/2013
5.0
house cleaning
+ -1 more
We found her on Angie's List. We've been using her services for 3 years now. She and the ladies who work for her are always very thorough in the cleaning that they do. They're very efficient. It's usually a group of 2 or 3 ladies that come in for 2 hours and they have cleaned my house from top to bottom. It's 3 bathrooms, a kitchen, dusting everything in sight from ceiling to floor, and they clean the baseboards every single time they come out, and that's a rare thing that I found over the years. They really do a good job, they're very efficient, and they arrive pretty much on time. They come and get everything done and they're out of your way which for me is terrific. For communication, most of the ladies who work for Melida are Spanish speaking and any of them has very limited English. There's usually one person in the crew that is relatively proficient with English. I usually have to identify that one and I'm lucky that both my children speak Spanish so if I can't communicate properly what I need through them, I can find my children to do so. The house still gets cleaned no matter what.
Description of Work: I use Melida's Cleaning Service for housecleaning services. Melida Paredes is the contact person. They came out yesterday.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$108
Robert L.
08/2013
5.0
house cleaning
+ -1 more
I found Melida through Angie's List about 8 months ago. I have used her service ever since. Melida sends 3-4 girls over at a time and they thoroughly and professionally clean my entire 4 bedroom home in about 1 1/2 hours. The girls are always on time, very pleasant and hard working. Because I work full time and my schedule is erratic, Melida is always flexible with me about times and dates. I love the way my house smells when they are finished. I am very pleased with this company
Description of Work: Cleaned my home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$100
Dawn L.
07/2013
5.0
house cleaning
+ -1 more
They did a great job. Paid attention to detail. Left me with clean fresh house.
Description of Work: 3 ladies deep cleaned the first floor in my house. Approx 1200 sq ft
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Teresa F.
07/2013
5.0
house cleaning
+ -1 more
Melida and her team did a great job. I found very few issues and what I did find was immediately resolved. I would definitely recommend Melida for a cleaning service and I would absolutely use her again.
Description of Work: One time clean
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$350
Travis A.
07/2013
5.0
house cleaning
+ -1 more
They do a really good job. Their scheduling needs to be improved, but the actually cleaning is very good. They are very thorough and they work hard until the job is done. I have no complaints with the cleaning the do.
Description of Work: I use them for housecleaning every two weeks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$125
Monica H.
05/2013
5.0
house cleaning
+ -1 more
I think Melinda and her team of 3 did a great job. My husband and I were really impressed about the attention to detail they had with everything. My husband loves walking barefooted on the hardwoods, but hates when his feet get dirty form just walking round the house. He really enjoyed himself tonight. My shower is the hardest to clean because it is completely tiled in, and they got all the mildew off and it is sparkling clean. I have company coming in from out of town, and I am proud to bring them into my clean home. I would recommend Melinda and her team to anyone looking for a cleaning lady/company.
Description of Work: Melinda came and did a deep cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Robin D.
04/2013
5.0
blind cleaning, house cleaning
+ 0 more
I started with Melida in early January, and felt it was important to wait a few months before writing a review to give an accurate representation of the quality and consistency of service. With previous housekeepers in the past, it is common for the first few times to be excellent/good, and then the quality goes downhill. I've been thrilled that Melida's team has maintained excellent quality. They are prompt, professional (wearing white polo shirts), and very hard workers. I can't believe how fast they are, but they don't skimp on cleaning. Past cleaners always missed dusting the top of the toilet paper holders, but not Melida's team. The first time you use Melida, she charges extra (the one time) for doing a thorough scrubbing of the entire house. This is a normal practice in the housekeeping business, so I was not surprised when she brought it up. I was thrilled that they cleaned the moldings, doors, washed all my walls, and they continue to do this in subsequent cleanings. Melida interviews you to understand what type of cleaning products you want used on which surfaces. If you sensitive to chemicals like I am, she understands and tests that I am satisfied with her team's performance. Lastly, I try my best not to cause disruption, but two times I had to ask for a time/date change. I would understand if she was not always able to accommodate, but she managed somehow and I was fortunate to get my wish. I believe that Melida really tries to please her customers, and I would recommend her without hesitation.
Description of Work: All rooms are cleaned, including baseboards, and dusting of blinds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Patricia S.
04/2013
5.0
house cleaning, floor cleaning
+ 0 more
We have been using Melida's Cleaning Service on a weekly basis since moving to Charlotte in early 2010. Melida and her team can always be counted on to do a thorough job and is exceptionally reliable. We are very happy with the value for the service provided and have had no issues at all over this three year period. We have been so happy with Melida's Cleaning service that we have referred several co-workers and friends who are new to town.
Description of Work: Overall inside house cleaning. Cleaning hardwood floors, vacuuming stairs and carpets. Cleaning all bathrooms, dusting fans and plantation shutters. Changing bed linens, washing all counters and appliance surfaces. Taking trash outside. Pretty much all basic household cleaning but no laundry.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$115
JUDY R.
03/2013
5.0
house cleaning
+ -1 more
I engaged Melida's cleaning service to clean my house on a bi weekly basis. Her ladies show up on time and get right to work. They are always pleasant and professional. I have been using them for a few of months and it seems to be going well. The scheduling gets a little complicated as I like to get the job done while I am home. Melida works with me on doing the work when I am available, something I really appreciate.
Description of Work: Bi weekly house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jana G.
03/2013
5.0
blind cleaning, house cleaning, floor cleaning
+ 1 more
I am using Melida's Cleaning Service for over 2 years now and want to write an additional review about her service. I needed her when I came out of the hospital, not able to take care of myself or cleaning the house at all. She and her crew did such an amazing job that I kept her service ever since and I do not regret it a bit. Her team is the most polite crew I ever meet. They are fast, very clean, see the little details in cleaning and just a pleasure to work with. If I am out of the country for weeks, I just call and let them know when I need a cleaning. They are flexible and if not,they try to make it work somehow to do their job and please me. Usually there are 2-4 girls coming into my house and they are so fast - I have a 2 story, 2,500 sft. house - they are done in 1 hour! Cleaning every bit of the house, from blinds, bathrooms to kitchen and floors. I love their service. Now that I am moving to Michigan I am so sad that I can't take them with me! But I hope their business will boom and I also recommended them to all to my neighbours. Finding someone who does know how to do their job and being trustworthy and very reliable is such a pain and hassle - but Melida's Cleaning Service is the diamond that I always was looking for!!!! Thanks Melida, for everything!!!
Description of Work: Bi-weekly cleaning service for my private house and office. $ 90 per cleaning (based on sft. of the house!)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
JINDA A.
03/2013
5.0
blind cleaning, house cleaning
+ 0 more
We found Melinda's company through Angie's List about 3 years ago and have been with them ever since. I have an odd work schedule (night shift) and Melinda has been very considerate to work around my schedule.
Description of Work: Melinda's team cleans every 2 weeks and has for approximately 3 years. I always look forward to them coming b/c they do such an excellent job. The works involves 2 and half baths, 3 bedrooms, kitchen, office and 2 living areas. They also wipe down the blinds, clean the inside of the microwave and even wipe down our leather sofa, fluff pillows and arrange the accent pillows and throws on our two couches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Nazim S.
03/2013
1.0
house cleaning
+ -1 more
I am surprised to see the response from Melida Cleaning Service. Talked about our reviews but what about your quality of work? Which have significantly declined. Leaving areas dirty and getting paid full??? Promise after promise but no improvment. Who have time to run after your employee after each service and beg them to complete the job the way it supposed to be. Yes you used to be "A" grade when you started but i would have give you "Z" if it existed on Angies list.
Description of Work: This is follow up on my March 2nd review. Melida's service have gone from A + to F. We have her over a year. She and her crew were excellent initially but for last couple of month they have prove themselves worst you can find. I think they got busier and busier. We noticed her old trained worker gone and always new faces showing up without any training. We have to tell each week how to do it and once they learn they are replaced by new ones. I wonder where they all gone. Initial problems were " Job not done properly" and turn into " Not done at all". Each time we mention to Melida, response was won't happen again but no improvement. Promise after promise but no change. We notice consistent missing two to three ares on each visit. e.g, bathroom floor, counter tops, bathtubs not cleaned at all etc etc. Her employee always running to go for next house. They enter house with clock in their mind to finish this one and( no matter how) to go next one. Finally we tired with situation and finally fired them two days ago. I believe we gave her multiple opportunity with plenty time to fix problem but I have not seen any improvement.
Rating Category
Rating out of 5
$125
Response from Melida's Cleaning Service
Thanks for taking the time to write a review. We have always tried to make sure any issues with cleanings were addressed promptly and completely as possible. Please understand that I will always personally address any questions or concerns that you may have with your job and work to find a solution. That is why we have so many great reviews on Angie’s List and hundreds of happy customers in Charlotte and the surrounding areas. Please take a moment to see those other reviews and get an idea of the quality you can expect when you choose Melida’s Cleaning Service. Melida Paredes – Owner **Note for clarification – This member and I came to a mutual agreement that we would not be doing business together in the future. She has since requested service from us (after poor service from another company) which we declined and this is why her initial review on March 2nd was updated from an “A” to an “F.” You’ll notice that we are not the first Housecleaning company she has left this type of review for and, reluctantly, I decided it was best for my employees to not work with the member in the future even with her requesting service again.
David D.
03/2013
5.0
house cleaning, floor cleaning
+ 0 more
Called this company because of Angie's list recommendations. Melinda came to our house timely, provided her estimate on cost and spent much time explaining what her crew would do and what kind of cleaning agents would be used. The crew showed up on time and spent almost 4 hours cleaning and shining everything. The house looks so nice we hate to mess it up! Smells so fresh too. Have had construction done recently so house was very dusty, but it looks like new after she was finished. We were so impressed, we have hired her to clean twice each month.
Description of Work: Complete heavy duty cleaning of 4000sf home. Included appliances, hardwood floors, carpet, furniture, bathrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Response from Melida's Cleaning Service
.
Jeff H.
02/2013
5.0
house cleaning
+ -1 more
Everything was clean and the house smelled great when I came home.
Description of Work: Great job!
Rating Category
Rating out of 5
Yes, I recommend this pro
$285
Paula T.
02/2013
5.0
house cleaning
+ -1 more
I had work done on my home before moving in, and Malida's team did a very thorough job of cleaning my home so that I had a clean home to move into. I had her back last month, and now will have her come once a month. Her team does a great job, they are prompt, and provide their services at a reasonable rate. I look forward to using them for a monthly guarantee that my house is kept in good order.
Description of Work: My first experience with Malida was for a pre-move in cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Laura and Kris S.
02/2013
5.0
house cleaning
+ -1 more
Melida has been cleaning my elderly father's home for a year. I have just had her deep clean mine, then she will clean it once a month. She is always very reponsive, punctual and professional. I would highly recommend her sevice.
Description of Work: I asked Melida to do a very thorough, deep cleaning of my house the first time. From now on she will come once a month, and the charge will be $135.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
Christopher V.
12/2012
5.0
house cleaning
+ -1 more
I use Melida's company on a regular basis now. Her group comes every other week and do an amazing job when they come. We have a dog so I have to have a flexible cleaning schedule and Melida is extremely flexible when it comes to this.
Description of Work: General house cleaning. Vacuming, dusting, clean bathrooms, kitchen counters, mopping, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Laura P.
12/2012
5.0
house cleaning
+ -1 more
We have been using Melida and her team since July 2012. Melida has been friendly and professional since our initial phone conversation. She came to our house and provided me with a quote and details of the service her team provides. We have been pleased with the service provided. The team cleans the house quickly and thoroughly. Melida is responsive and makes an effort to make sure any concerns are addressed and special requests honored.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
ANNA & NEIL S.
11/2012
5.0
house cleaning
+ -1 more
Melida and her team are top notch housekeepers. She has cleaned my house since July of 2010 and I am very satisfied with her work. She does a great job and is very easy to work with. Melida is always on time and I can always count on her to do a great job. She is the best of all the housekeepers (5) I have had over the last 25 years. I highly recommend her and if there is ever an issue with her work, Melida is quick to remedy the situation. She has a lot of happy customers and I enjoy being one of them. I look forward to seeing her and to enjoying my home when she is finished cleaning. It always looks awesome.
Description of Work: Melida cleans my 4 bedroom, 4 bath house every other week.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
JESSICA S.
10/2012
5.0
house cleaning
+ -1 more
It has gone very well. They always do an excellent job.
Description of Work: She has been my housekeeper since 2007. If I have any parties or family coming over, she will do a deep housecleaning. I also have a rental property which she cleans for move in and move outs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Evelyn G.
10/2012
5.0
house cleaning
+ -1 more
OK- I am fussy- Melida and crew have been cleaning our house for 6 months. They do a phenomenal job and clean from top to bottom. She is very flexible, professional, hardworking, and honest. I would recommend 100%.
Description of Work: cleans house every 2 weeks and it shines. She is wonderful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Bridget H.
10/2012
2.0
house cleaning
+ -1 more
Not a good expereince for a cleaning service.
Description of Work: Her service cleaned my house 5 times and out of those five times, I had to call her back four times to come back and clean again. The last time the down stairs wasn't even cleaned. She did come back and clean it. I had to call her to come back and also her people wasted my plug-ins by plugging them in upside down. She is not very professional and I didn't pay her for the last time because I was tired of not having the work down properly. She called me and told me she couldn't clean for me anymore because her people didn't do their work well for me. I don't understand that but I wasn't going to use her anymore because of the nonprofessionalism and poor quality of work.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$340
Response from Melida's Cleaning Service
“This is a very tough review for our company to receive and hopefully this response will clarify our experience with this member. We did 5 cleanings for the member as she was always very happy with the results which is why she continued to request our service. Unfortunately, after each cleaning, I would receive a call stating that something had been missed. I personally went out to inspect the jobs and the member was never able to substantiate the claims of missed areas. However, in an attempt to show good faith, I sent crews out to re-clean at no charge to the member. On this final occasion, she made a similar claim. Unfortunately, I cannot continue to send my employees out to do work for free and the member and I agreed that we should no longer do business together. I’m sorry to see that she felt the need to leave this report as she always expressed satisfaction with our work, which is evident by the fact that she continued to call us for service. We hope you will refer to our positive reviews to get a better idea of what our satisfied customers believe. We also hope that this member is able to find a company that will meet her expectations in the future.” Sincerely, Melida Paredes - Owner
PATRICIA B.
07/2012
5.0
house cleaning
+ -1 more
Melida's has been wonderful! One month ago they were out, and did a totally thorough house cleaning because I have been laid up a long time. They do an excellent job. They clean themselves right out the front door! They are doing the windows as they walk out the door. They are wonderful. I have already recommended Melida's. I am not sure about pricing, but I know they are much lower than in Florida. They have been a blessing for me.
Description of Work: I use Melida's Cleaning Service, for housecleaning services. They were here 3 days ago, and they come out once a month.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Floor Cleaning and Waxing,
Blind Cleaning,
Home Staging,
Cabinet Making
FAQ
Melida's Cleaning Service is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Melida's Cleaning Service accepts the following forms of payment: Check
Yes, Melida's Cleaning Service offers free project estimates.
No, Melida's Cleaning Service does not offer eco-friendly accreditations.
No, Melida's Cleaning Service does not offer a senior discount.
No, Melida's Cleaning Service does not offer emergency services.
Yes, Melida's Cleaning Service offers warranties.
Melida's Cleaning Service offers the following services: Residential Housecleaning, Office Cleaning