Melida's Cleaning Service

House Cleaning, Floor Cleaning and Waxing, Blind Cleaning,

About us

Melida’s Cleaning Service is family owned and operated and has been serving the Charlotte area since 2007. Being family owned, you can rest assured that your home will be treated with an eye for detail that is hard to come by these days. Our fully trained staff will listen to your needs and concerns so that we can give you the customized service you deserve. Our goal is to provide you with a level of service that ensures we will be the best cleaning company you will ever use. Call us today for a FREE estimate and let us know how we can help you.

Business highlights

17 years of trusted experience

Services we offer

Residential Housecleaning, Office Cleaning

Services we don't offer

Exterior of windows

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

4.8235 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
3%
3
4%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 226-235 of 235 reviews

Michael T.
02/2014
5.0
home staging
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lesa G.
02/2014
5.0
house cleaning
  + -1 more
.
Description of Work: Cleaned everything and did it well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Gary B.
04/2013
5.0
house cleaning
  + -1 more
Very pleased.
Description of Work: Melida has been cleaning my townhome for about a year and I am very pleased with the quality of her work. She is dependable and does a very good job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

ELAINE W.
08/2012
1.0
house cleaning
  + -1 more
see above
Description of Work: Service was not provided because Melida did not return my phone call requesting her service. This was the second time this has happened. Last time she didn't bother to show up at all.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Melida's Cleaning Service
For all Angie's List Members, I have known this member for 3 years. I use to clean her home once a month after that she'd call me every 3 to 4 months to clean her home. And the last 3 times I called her to ask if she'd need the cleaning she told me her cousin was cleaning her home. Last time I talked to her we had scheduled the day I'd come clean her home and at last minute she called and said she didn't need it because her cousing had already cleaned. That is the reason I stopped helping her clean her home. I am not an inresponsible person this is the business I support my family with.

Jeff C.
03/2012
3.0
house cleaning
  + -1 more
See Above
Description of Work: My wife called Melida's to schedule a deep cleaning. I had checked Melida's ratings on Angies List and noticed that she was highly recommended. I also noticed that her advertisement said she serviced our county. When my wife talked to Melida she was told that she did NOT service our area. She told my wife that she had received more calls about cleaning houses in this county but it was too far to travel. My wife told her the reason people were calling her was because she was advertising that she did service this area. Melida needs to change her advertisement to correct this error.

Rating CategoryRating out of 5
professionalism
3.0

Yes, I recommend this pro

Carita W.
10/2011
5.0
house cleaning
  + -1 more
unknown
Description of Work: melida and crew did a deep clean of my house. they did a fabulous job. my house smelled wonderful and they really worked hard to get my house together! I am now having them clean every two weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Susan T.
07/2011
1.0
house cleaning
  + -1 more
Terrible
Description of Work: Called service to get an estimate on cleaning my home. She requested to come on Thurs. I requested before 10:30 AM or after 2 PM, as I had an obligation. She called at 10:30 AM and said she would be at my house close to 2 PM. I waited all afternoon. I came straight home from my obligation, neglected other errands I needed to do. She never came, or called. She did not call that night or this morning for an explanation. I feel this was unacceptable and unprofessional with a real lapse in communication. I do not recommend her company.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Susan F.
12/2010
5.0
house cleaning
  + -1 more
Did a great job!
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Rose W.
11/2010
5.0
house cleaning
  + -1 more
Excellent job!
Description of Work: Melida and her team have been cleaning my house on a regular basis for several months. They do an excellent job. The ladies are very thorough. Melida is very accommodating. She manages well and works closely with her team. She is always willing to do any extra tasks I might ask for. If I can not be at home when they are cleaning, I am very confident that things will be done well. They are very trustworthy. If my schedule requires a different day, she always works with me. I can not say enough good things about Melida and her team.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

donovan B.
11/2008
5.0
house cleaning
  + -1 more
It was good. Everything went well.
Description of Work: She cleaned the entire home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

515 Allen Way, Indian Trail, NC 28079


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Blind Cleaning,
Home Staging,
Cabinet Making

FAQ

Melida's Cleaning Service is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Melida's Cleaning Service accepts the following forms of payment: Check
Yes, Melida's Cleaning Service offers free project estimates.
No, Melida's Cleaning Service does not offer eco-friendly accreditations.
No, Melida's Cleaning Service does not offer a senior discount.
No, Melida's Cleaning Service does not offer emergency services.
Yes, Melida's Cleaning Service offers warranties.
Melida's Cleaning Service offers the following services: Residential Housecleaning, Office Cleaning
Exterior of windows

Contact information

515 Allen Way, Indian Trail, NC 28079


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM