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McClintock Heating & Cooling

Heating and Air Conditioning

About us

McClintock Heating and Cooling provides quality HVAC products and service to the Matthews and Charlotte, North Carolina areas. We are an Angie's List Super Service Award winner and strive to set new standards in workmanship and customer satisfaction. Our family owned and operated HVAC company will meet all of your heating and air conditioning needs. From heat pumps to central air systems to furnaces, our skilled professionals will assist you with home comfort issues, reduce your energy costs and improve your indoor air quality. With more than 100 years of combined experience, McClintock Heating and Cooling is your quality heating and cooling partner. Award winning.

Business highlights

22 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Heating repair, AC and cooling repair, preventive maintenance, residential system replacements, system upgrades, ventilation, humidifiers & air cleaners.

Services we don't offer

Duct Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9990 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 626-650 of 990 reviews

STEVE H.
02/2009
5.0
heating & air conditioning/hvac
  + -1 more
They were on time when coming out. Everything was great. The pricing is fair. They do good quality service. We will use them again.
Description of Work: They did our heating and cooling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

VANESSA H.
02/2009
4.0
heating & air conditioning/hvac
  + -1 more
McClintock Heating Cooling & Electtical Inc. They did services on my system, and added more coolant. They were very professional. Their prices were very good. I would consider useing them again in the future.
Description of Work: I called McClintock Heating Cooling & Electrical Inc. for a service call and an estimate.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$60

PAMELA M.
02/2009
5.0
heating & air conditioning/hvac
  + -1 more
McClintock Heating, Cooling & Electrical Inc. is punctual. They always come when they say. The people McClintock Heating, Cooling & Electrical Inc. sends out are always clean cut and normal. They are knowledgeable and I don t have to worry when they are here. If you have a problem they come right out. They don t give you any excuses they just come right out.
Description of Work: I use McClintock Heating, Cooling & Electrical Inc. for furnace maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

THOMAS M.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
They call ahead to let you know when they are coming. They are always here within a reasonable time of when they said they would be. They let me know before they do any repairs, and review them with me. They answer questions without any obligations, such as the price of a new system.
Description of Work: I used McClintock Heating Cooling and Electrical to do some seasonal maitenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Sylvia W.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service from making the appointment through the service call. The technician was able to identify and resolve the air flow problems that the installer (a different company) had failled to correct on two occasions. He explained the cause of the problems, and we discussed options for solutions. Due to serious problems with the installation, the problem cannot be fully resolved, but the air flow is much improved.
Description of Work: tune up for furnace; corrected problems with air flow

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

STEVE S.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
They were very prompt and friendly. The system is excellent and a great value. They exceeded the time expectation on the job. They went above and beyond the call of duty by providing me with emergency cooling when my old system failed.
Description of Work: They did a full HVAC job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Katherine S.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
Just prior to Halloween (2008), we experienced a cold weather snap that caused us to cut on our heat for the first time in the house we purchased in May. We tried several times (unsuccessfully) that week to cut the heat on in our son's bedroom, and finally called McClintock HVAC at 4:00pm on Halloween Day (a Friday afternoon). They were extremely courteous and professional when I called, and responded immediately by sending a technician to our home at 6:00pm that evening. He crawled under our home (in the dark) and discovered that we had a cracked heat exchanger in not one, but two of our furnaces. McClintock HVAC sent a sales representative to our home the next morning who provided my husband and me with numerous options as to the replacement of our furnaces. We had not anticipated such a large expense, but felt very confident in the McClintock team and their ability to provide us with the best equipment, the best service and the best response we could ask for. Our sales representative put no pressure on us whatsoever and walked us through the whole process from beginning to end. My husband and I made the decision to proceed with the purchase of 2 Trane furnaces, all new ductwork and 2 new Trane air conditioning units, which were then ordered immediately. The communication from the McClintock office was outstanding and as even before the equipment arrived, their team of technicians started the removal of the old system, so they would be ready to immediately begin the installation process upon receipt of the new equipment. We had the same two technicians working at our home during the entire installation, and they were the most professional, hardworking individuals I have ever had the pleasure of being around. They removed everything from under the house (and there was quite a bit), but there was no trace of any of the old equipment left at our home. Our sales representative, as well as several other representatives from McClintock (including the owner) stopped by our home periodically to ensure that our project was running smoothly. I applaud McClintock HVAC for their commitment to their customers and for setting the bar so high in their level of service, professionalism and responsiveness. I have and will continue to recommend this outstanding company to friends and relatives alike.
Description of Work: McClintock HVAC installed all new ductwork, two furnaces and two air conditioning units in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26,000

Sandra S.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
I will definitely used this company again in fact I will be setting up a PM contract with them.
Description of Work: Beginning with the dispatcher I found this company and it's employees all to be very knowledgeable. It was a very busy day (the temperature was 9) and when I called I thought perhaps someone would come late in the day but they were at my home before lunch. The service tech was neat, clean and professional. He checked the entire system out before he told me what was needed. It was freon which a heat pump used to defrost the compressor when the temperature is so low it freezes. I certainly did not know that and he explained it all in language I understood. He left everything in my home as neat and clean as he found it and showed respect for my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Roger G.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
This could not have been a better experience from start to finish. All of the employees were professional, knowledgeable, everyone was on time and did what they said they were going to do, nobody tried to push me to spend more money or get more than I wanted/needed. The owner, Rob McClintock was involved in the entire process, and visited the job site regularly to make sure everything was going well. I truly wish every company I did business with conducted themselves as this one does. Unless there are some truly dramatic surprises down the road, which I seriously doubt, then I would highly reccomend McClintock to any of my family members, friends, neighbors, or strangers. This was as good as it gets.
Description of Work: Previously, I used a propane boiler system as a source of both potable hot water for my home and as a source of heat (the hot water circulated in a set of coils in the same air handler that provided the air conditioning). I also had a whole house air cleaner attached to the air handler. The system was under sized, getting very expensive due to the cost of propane, and getting relatively old (over 17 years). McClintock did a thorough load analysis and spent a significant amount of time learning what my needs were and what I wanted. My motivation/approach is always to spend what is necessary up front to get the most efficient, highest quality, flexible and durable equipment from a company that would stand behind it's work and provide the highest levels of ongoing service. Savings always come over the years. We ended up using all TRANE equipment, starting with their high end heat pump - a 19 SEER unit that holds within it both a 2 ton and a separate 4 ton compressor that are both over 95% efficient. The advantage is that when the two ton unit can do the job, winter or summer, that's all I'm paying for until and unless the four ton is needed etc. This HeatPump is a "dual fuel hybrid" system, meaning that when heat is needed the compressors work the same way in reverse, but when the outside temperature is below a certain level that I set (I have it currently at 40 deg) then a high efficiency (96% AFUE) 2 stage variable speed propane furnace clicks in (I can also turn on this furnace at the thermostats). I have also incorporated a "whole house" air cleaner, which purportedly removes particles down to one micron, which includes most bacteria and viruses etc. The whole system is zoned (three zones, three wireless Honeywell thermostats) with a wireless remote control, so I can control the entire house from single location, and program each zone into four time blocks at different temperatures during the day. This system qualifies us as a "Green" house, and we will receive a $1,100 rebate from TRANE and qualify for either a $200 or $300 IRS Tax CREDIT in 2009. The TRANE equipment carries a 10 year parts and labor warranty and the furnace heat exchanger has a lifetime warranty. We obviously haven't had to use the AC yet, but we couldn't be happier with the heating system, the zoning, the air cleaner (my wife has bad allergies). We also don't have enough history with the system to report on cost savings, but so far that looks very good too. We hope, within a year or so, to replace the boiler with a more current system that I am just learning about that can be programmed to produce hot water just during the times of the day that it is most used, although you are clearly not limited to just those times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

TIMOTHY S.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
I wasn't present but they were very responsive. I haven't had any problems since they came to work for us. They're good.
Description of Work: McClintock Heating Cooling and Electrical worked on our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

CELESTE H.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
They did a good job. They showed up on time. They answered my questions and explained any problems I may have had. They were very professional. They were easy to contact.
Description of Work: They came and serviced my heating unit in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jack M.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
I had never used McClintock but was referred to them by a friend. After confirming their record on Angie's List I called for an appointment. From the moment of the call to the completion of the service it was a highly professional process. I was informed of the approximate time the technician would arrive and was called when he was on his way from his previous appointment. James was courteous and informative at every step. I was advised of the likely cost of the part before it was installed.
Description of Work: A faulty negative pressure switch was replaced in the upstairs furnace. The problem was quickly assessed and addressed by James the technician for McClintock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Jerry C.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
They are very nice people. He was punctual and showed up on time. He checked over the unit and even fixed a vent for us with no extra charge. The contract is an annual contract where they come out for two visits a year. We have three units that they check for us.
Description of Work: They came out and provided us with a maintenance contract. They did a checkup on our heating and cooling system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

CHARLES S.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
THE SALESMAN WAS PROFESSIONAL AND DETAILED. LOTS OF FOLLOW UP FROM HIM, THE INSTALLATION MANAGER AND ROB THE OWNER. IT WAS A 4 DAY INSTALLATION. THE INSTALLATION CREW ARRIVED ON TIME EVERYDAY AND CLEANED UP EVER EVENING BEFORE THEY LEFT. I WAS ABLE TO GIVE THEM THE KEY TO MY HOUSE SO I COULD WORK. I APPRECIATE THE TEAM TAKING CARE OF MY HOUSE AND WORKING AROUND MY 2 INDOOR DOGS. GREAT JOB!
Description of Work: REPLACED MY TIRED UP AND DOWN GAS AND AC SYSTEMS WITH TRANE CLEAN EFFECTS FILTRATION.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Kathy F.
12/2008
5.0
heating & air conditioning/hvac
  + -1 more
We asked McClintock to come out and give us a second opinion on an estimate to repair our system. We had previously contacted another Angie's List company. We were told by the first company that we needed to replace our upstairs heat pump to the tune of $7,500. We were told that it would be foolish to just replace the coil as we would face new regulations in two years which would not allow our system to be re-charged. McClintock came out, inspected the problem at no charge, and said that our current heat pump was in excellent condition with the exception of a damaged coil, and recommended only replacing the coil for an estimated $1339. Told us that the re-charging issue was an exaggeration, and that replacing the entire system was definitely not necessary. The coil was ordered, promptly installed while we were at work, and we came home to a working heat pump. McClintock had been recommended to us by my parents as a company that would give an honest appraisal. We saved ourselves over $6,000 by getting a second opinion and McClintock took $30.00 off the estimate with the coupon posted on your website. Great company!
Description of Work: Pumped down system. Removed old evaporator coil. Re-installed new coil. Vacuumed system and tested.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,309

JOHN M.
12/2008
5.0
heating & air conditioning/hvac
  + -1 more
I had purchased a service agreement in March 2008 from McClintock based on previous excellent Angie's List Reports and they did some service and repairs to AC units at that time. While performing regular service to the furnaces in Dec 2008 they recommended replacement of the first floor furnace and some parts replacement to the one upstairs. Since there were previously known problems to the AC units we decided to go ahead and replace the old Comfortmaker system with new a Trane dual fuel system. Everyone at McClintock has been great to work with from the office staff to Charles Gravely in Sales and Installers Paul and Joel.
Description of Work: Replaced two natural gas furnaces and two central air conditioners that were 13 year old builder grade with a dual fuel Trane system consisting of two gas furnaces and two heat pumps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,721

Jonathan and Angela H.
12/2008
5.0
heating & air conditioning/hvac
  + -1 more
They came out and they couldn't really diagnose the problem, but they gave us some solutions on what we could try. I called them and told them the problem was happening again, and they came out within 4 hours of me calling. Their responsiveness was great, I couldn't believe how fast they came out. They charged me the first time they came out and did not charge me the additional 2 times they came out because they could not identify the problem.
Description of Work: We were having a problem with our heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet C.
12/2008
5.0
heating & air conditioning/hvac
  + -1 more
They were efficient and friendly. They were not able to put in as much of the gas because it cold. They did come back and put the gas in. I had some questions about the drainage and those questions were addressed.
Description of Work: Put in a new large air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Benjamin R.
12/2008
5.0
heating & air conditioning/hvac
  + -1 more
They were good. They showed up on time and were professional.
Description of Work: They wired an exhaust fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GAINES L.
12/2008
5.0
heating & air conditioning/hvac
  + -1 more
It went well. They had to come back after they installed it and readjusted it. They came back when they said they would and it's been working fine ever since.
Description of Work: They removed an upstairs air handler. They took it apart and installed a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,350

David R.
11/2008
5.0
heating & air conditioning/hvac
  + -1 more
We had used a company for a couple years, but then we had an experience where they grossly overcharged us, didn't do the work that I wanted them to do, and tried to get us to replace the entire unit. I called out McClintock for their advertised free second opinion. They said that while we have slight crack in the exchanger, they see that all the time and there is really no reason to replace the unit now. After that, we signed up for the annual service plan. This past summer, we lost our A/C and it turned out that our evaporator had rusted through and we were losing freon. They replaced the unit within a couple days and our A/C was running again.
Description of Work: Replaced a leaking evaporator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

JAN R.
11/2008
5.0
heating & air conditioning/hvac
  + -1 more
It was great. They arrived when they said they would and completed the job in one day. They removed the old unit as well as installing the new unit, they cleaned up when they left. They were very professional and the customer service was excellent. They checked back with me to make sure everything was working correctly and to answer any questions the next day.
Description of Work: McClintock installed a new heating unit and removed the old unit. They also repaired some of the heat duct and installed a new thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,891

Jason L.
11/2008
5.0
heating & air conditioning/hvac
  + -1 more
Initial perceptions of the sales rep were that he was a fast talker, though as the project went on, we realized it was just zealotry for his job. Everyone that worked on our system was extremely professional and very good at their job. We were even given portable air conditioners to help keep us cool while they worked! Financing of the job was handled through the company and everything went very smoothly. They were quick to answer our questions during construction. We had to follow up and request a repair a week after completion because of a crack in an outside pipe that was caused due to settling of the concrete pad, but even then the response was exceptional and no extra charges were incurred.
Description of Work: We had a new Trane air conditioner installed with a two-zone system to help with heating/cooling the second floor. We also had the attic re-blown with insulation at the same time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

ROBERT J.
10/2008
5.0
heating & air conditioning/hvac
  + -1 more
Went well. The service technician was knowledgeable & helpful. He gave us information regarding our options & the costs related to our system's problem, in a very honest way. Since our system is 9 years old, we decided to do nothing other than the recommended twice-annual maintenance on the system (rather than replacing the system, or having new ductwork installed properly...unlike the sub-par job that our home builder's subcontractors did). We appreciated the cost-saving option, as we had previously had A/C companies recommend replacing both units at a cost of $10K or more.
Description of Work: Had A/C unit inspected & checked for problem with cooling. Found that system was fine, except for possibly small coolant leak, which could not be located without extensive labor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

BETH D.
10/2008
5.0
heating & air conditioning/hvac
  + -1 more
Service person was on time, work quickly and quietly, and was quite professional. He changed my filters at my request, including a filter for a 2nd system that he wasn't servicing.
Description of Work: I purchased a system from them last year and they completed a service appt. to prepare for the cold weather.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Contact information

3032 Eaton Ave, Suite 103, Indian Trail, NC 28079

http://mcclintockhvac.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
L.20254
Trade License Locale
North Carolina
Trade License Authority
North Carolina: Plumbing, HVAC, Fire
Trade License Expiration
12/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

McClintock Heating & Cooling is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

McClintock Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, McClintock Heating & Cooling offers free project estimates.
Yes, McClintock Heating & Cooling offers eco-friendly accreditations.
No, McClintock Heating & Cooling does not offer a senior discount.
Yes, McClintock Heating & Cooling offers emergency services.
Yes, McClintock Heating & Cooling offers warranties.
McClintock Heating & Cooling offers the following services: Heating repair, AC and cooling repair, preventive maintenance, residential system replacements, system upgrades, ventilation, humidifiers & air cleaners.
Duct Cleaning

Contact information

3032 Eaton Ave, Suite 103, Indian Trail, NC 28079

http://mcclintockhvac.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM