McClintock Heating and Cooling provides quality HVAC products and service to the Matthews and Charlotte, North Carolina areas. We are an Angie's List Super Service Award winner and strive to set new standards in workmanship and customer satisfaction. Our family owned and operated HVAC company will meet all of your heating and air conditioning needs. From heat pumps to central air systems to furnaces, our skilled professionals will assist you with home comfort issues, reduce your energy costs and improve your indoor air quality. With more than 100 years of combined experience, McClintock Heating and Cooling is your quality heating and cooling partner. Award winning.
Business highlights
23 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Heating repair, AC and cooling repair, preventive maintenance, residential system replacements, system upgrades, ventilation, humidifiers & air cleaners.
Once the coil was received from the manufacturer McClintock scheduled the install for the next day. Christian Para once again arrived on time and was very professional throughout. The whole McClintock team seemed to be doing everything they could to minimize any disruption to the household ( I work from home.) and provide excellent service while trying to provide any discounts possible. Overall, I am extremely satisfield with the service that Christian and McClintock provided. They will certainly be my first call for HVAC service. Cost listed is total cost for repairs, parts, labor, refrigerant and a 1 year service contract.
Description of Work: Started having issues with my nearly 10 y/o Trane heat pump. Called McClintock and they sent technician Cristian Parra. Christian identified the problem within minutes and as soon as he said the coil would need to be replaced, I was concerned about the cost. Since McClintock were the original installers of the unit, they deteremined that it was still under warranty. The unit was completely out of refrigerant, due to the coil leak and would need a complete refill.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,211.99
Response from McClintock Heating & Cooling
Thank you very much for your feedback. I appreciate your comments about our staff and their commitment to customer service. Rob McClintock
Christine B.
04/2017
5.0
heating & air conditioning/hvac
 + -1 more
We moved into our house a year ago and were not happy with the a/c and furnace. Although they were working, we'd had technicians out several times to fix some minor issues. We decided we wanted to replace the system with something more efficient. We received a quote from the company we used at our previous address and then chose to get a quote from McClintock. Although the system ended up being more expensive than our other quote, we were impressed with the level of service and knowledge that we received from McClintock. It didn't seem like they were trying to oversell anything. The technicians that performed the replacement were knowledgeable and very polite. Great experience from start to finish - so far.
Description of Work: Replaced a/c and furnace
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from McClintock Heating & Cooling
Thank you for giving us the opportunity to earn your business. We will work hard to continue to earn your business moving forward as well. Rob McClintock
CHASITY A.
04/2017
5.0
heating & air conditioning/hvac
 + -1 more
Hired McClintock for semi-annual maint on HVAC system. Any time that we had an issue, we didn't have to wait long to get someone to come out. We then ended up having to replace our system (we knew it was coming since they kept warning us over the last few visits). They were very patient with us as we looked over our options of systems and financing. We continue to have them service our new system. They really are a great company and I would recommend them to others.
Description of Work: semi-annual maint on HVAC system. Several issues that we had to call them out for in addition to our regular service calls. We then ended up having to replace our system (we knew it was coming since they kept warning us over the last few visits). We continue to have them service our new system.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from McClintock Heating & Cooling
Thank you for your review. We appreciate your business! Rob McClintock
Kirk H.
04/2017
5.0
heating & air conditioning/hvac
 + -1 more
They do a good job. They do a twice a year check up on their installation. They will be back in a few months. They did the complete install. They did a good job. It's $245 a year for two check ups and that's just the regular service charges.
Description of Work: HVAC maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$245
Response from McClintock Heating & Cooling
Thank you for posting your comments. Rob McClintock
Kristy P.
03/2017
5.0
heating & air conditioning/hvac
 + -1 more
Guys were very professional and on time. They took 2 days to complete the job and kept me informed the entire time. Provided great information.
Description of Work: Had a complete hvac system installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from McClintock Heating & Cooling
Thank you for your business. Rob McClintock
Cathy R.
03/2017
5.0
heating & air conditioning/hvac
 + -1 more
McClintock replaced my air conditioner and have serviced my gas furnace, so I thought of them first. I called and told Samantha the problem. She said she would see if someone was in the area. Less than 20 minutes later, Kathy called and told me Darren was in the area and was assigned to my call. About 20 minutes after that Kathy told me Darren was on the way. Darren arrived about 1 hour after my call, which I think is stupendous. He checked, and said that the thermostat was indeed broken. The only thermostats he had on his truck were very expensive and more complicated than necessary for my furnace. Another service call to replace the thermostat (after I bought one) would be $105. It was decided that I would replace it myself. Darren was very friendly, personable, and especially appreciated in this case, prompt.
Description of Work: It seemed that the thermostat was broken. The furnace would not go on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95.46
Response from McClintock Heating & Cooling
Thank you very much for your feedback. I will pass your comments along to our team. Rob McClintock.
Madelon M.
03/2017
5.0
heating & air conditioning/hvac
 + -1 more
Their pricing is consistent with everybody else. There were 4 people who came out. The work took a couple of days to complete. I like the efficiency of the product. There was no hassle for the work. I have used them for 10 years. They will be back for the seasonal inspection next month.
Description of Work: Installed a new heating and air conditioning system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from McClintock Heating & Cooling
Thank you very much for your review. We appreciate your business. Rob McClintock
ROBERT E.
03/2017
5.0
heating & air conditioning/hvac
 + -1 more
I have not had to call them out on a service.
Description of Work: I use McClintock Heating Cooling & Electrical for heating and air conditioning service. They were last here for a twice-a-year service, like a maintenance agreement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
EDAN I.
03/2017
5.0
heating & air conditioning/hvac
 + -1 more
We had been using McClintock for years to perform seasonal maintenance on our HVAC system so that is whom we called when we realized that our unit was no longer blowing hot air. We knew that the system was at the end of its life and were not surprised to learn that we needed to replace the unit. McClintock was very helpful in explaining the different replacement choices we had and the costs associated with each. Once we made our choice (an electric heat pump), we were put on the schedule right away and work began within a week. Both my husband and I were very impressed with McClintock during all phases of this project. Big picture, the work was done on schedule, by a professional crew, and we ended up with a unit that is doing a much better job at keeping our home comfortable than the unit we had before. However, it was the attention to detail that really impressed us about McClintock. They did small things like bringing us space heaters to help us stay warm for the few days we had without heat (during the Dec. 2016 cold snap) and installing a light fixture in our crawl space. They also did the best job of cleaning up after the inside portion of their work than anyone I have ever hired. As part of the project, they installed a new return air vent in the ceiling of one of our bedrooms, which created some dust and debris from the cutting. They vacuumed up so well that I did not have to go back and do it myself. That has never happened before when I have hired out work; I always seem to find some dust/debris that the contractor didn't see - but not with McClintock!
Description of Work: Our old gas pack HVAC unit died and needed to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from McClintock Heating & Cooling
Thank you very much for your business, and taking the time to share your experience with other members. Rob McClintock
John A.
03/2017
5.0
heating & air conditioning/hvac
 + -1 more
I was very pleased with their service. They were able to point out that my air conditioner that I purchased five years ago by another company, was not correctly wired. It is two cycles, and I was only getting one cycle. I will be going after the manufacturer to try and get that rectified. McClintok were highly recommended by Trane. They are very good people. They spent a lot of time here and were very professional. I was not happy about the mis-wiring installed by the previous company I used. They told me I was suffering from a higher bill than I should have. Because of this, the air conditioning unit now has condensation that has rusted out some of the components. It is also showing substantial ware, because it was wired improperly.
Description of Work: They came out to inspect my air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from McClintock Heating & Cooling
Thank you for taking the time to post your review. Rob McClintock
Christina R.
02/2017
4.0
heating & air conditioning/hvac
 + -1 more
I just feel like they always manage to find something wrong with the unit and I'm paying them extra for it.
Description of Work: Just a yearly checkup to make sure it's working.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from McClintock Heating & Cooling
Thank you very much for your feedback. Rob McClintock
Brian Z.
02/2017
5.0
heating & air conditioning/hvac
 + -1 more
Excellent. Mike McClintock came out and gave us a short, low-pressure presentation of our options. He was very respectful of our time and in no way pressured us...unlike his competition. The installation was excellent. Installers were polite and really helpful with demonstrating how the new smart thermostat works. Very pleased with our decision.
Description of Work: We have a new A/C unit and evaporator coil installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Response from McClintock Heating & Cooling
Thank you very much for your feedback and rating. Rob McClintock
Jann B.
01/2017
5.0
heating & air conditioning/hvac
 + -1 more
Excellent. This is a great company, from the technicians to the office staff everyone is professional and friendly. They are quick to respond and get you scheduled (thank you Tassie) , arrive as scheduled, answer any questions you have and get the work done (thank you Chris!).
Description of Work: Various work over the years including a new air conditioning system and most recently repairs to the heating system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Response from McClintock Heating & Cooling
Thank you very much for your feedback. We appreciate your business. Rob McClintock
JOHN K.
01/2017
5.0
heating & air conditioning/hvac
 + -1 more
Everything was done very professionally. From initial contact, to first diagnostic visit, to scoping the project, and through installation and follow-up, the McClintock team did an excellent job. We have used other companies in the past, but none compares, in our experience, with McClintock.
Description of Work: Replaced downstairs HVAC unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from McClintock Heating & Cooling
Thank you very much for sharing your experience with our company with the members. We appreciate your business. Rob McClintock
Edward B.
12/2016
5.0
heating & air conditioning/hvac
 + -1 more
Very well. Chris did a thorough inspection of both systems.
Description of Work: I had McClintock out on December 22, 2016 for thier bi-annual inspection service. McClintock originally installed the two level equipment (heat pump and variable speed air-handliers) in 2011. The technician, Chris Abernethy, was very efficient and spent some time with me explaining the differences in duct-work installation now versus when my house was built. Being an engineer, I liked hearing the technical side of the HVAC profession.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$406
Response from McClintock Heating & Cooling
Thank you for your feedback. I will pass it along to Chris. Rob McClintock
Margaret J.
12/2016
5.0
heating & air conditioning/hvac
 + -1 more
Chris alerted us that there is significant rusting on the outdoor unit, and that while it is not a problem now, it more than likely will be a problem within 5 years. Other than that the systems, while older, are still plugging. This visit, we paid for the 2 annual visits, for 2 systems each. The next visit (for cooling) is now paid for. Chris is very professional, timely, and easy to talk to. We switched to McClintock last winter. We are very pleased and plan to continue using them.
Description of Work: Annual maintenance of our two heating/cooling systems. This visit was for the heating maintenance of the two systems. The next visit for cooling will be in 6 months.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from McClintock Heating & Cooling
Thank you for sharing your experience. Rob McClintock
RANDY P.
12/2016
5.0
heating & air conditioning/hvac
 + -1 more
The tech was on time, performed a thorough inspection and did an excellent job.
Description of Work: HVAC Inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from McClintock Heating & Cooling
Thank you for rating our company. Rob McClintock
Robert M.
12/2016
5.0
heating & air conditioning/hvac
 + -1 more
Very pleased with the service call. The technician (Chris Abernethy) performed a detailed inspection, checked both electrical component and coolant systems for proper circuit outputs and freon levels, re-sealed several service panel gaps with caulk to prevent moisture from getting into one of the wiring compartments, checked the thermostats, and noticed two capacitors which were at risk for failing ( with marginal readings, and/or a bulging housing). I was given the option of repairing them later if I preferred, but opted to handle it at the time to prevent the need for a callback. I always appreciate service technicians who give you options, without any pressure to do the work if it is not needed immediately. I also really liked the fact that he took the time to educate me on how the system components work, and what I can do as a homeowner to get best from the equipment. He was a very knowledgeable and friendly representative for his company. I'm a relatively new McClintock customer, and I have never been disappointed by the quality of workmanship or the professionalism of the service team. Today was another good experience. Well done.
Description of Work: Preventative Maintenance visit. In addition to a thorough review of system components, the McClintock technician (Chris Abernethy) also spotted two capacitors which were close to failing, and was able to replace them with components available on the truck, avoiding the potential for an unplanned system outage and/or separate service call at a later date.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Response from McClintock Heating & Cooling
Thank you for your feedback. We appreciate your business. Rob McClintock
Lisa B.
12/2016
5.0
heating & air conditioning/hvac
 + -1 more
Chris Abernethy did a spectacular job regulating our furnace today! He is very knowledgeable and answered all our questions perfectly!
Description of Work: regular maintenance checkup
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from McClintock Heating & Cooling
Thank you for your comments and praise of Chris. I will pass it along. Rob McClintock
Becky B.
12/2016
5.0
heating & air conditioning/hvac
 + -1 more
There was some initial confusion on what was wrong, but the technician figured it out.
Description of Work: They had to do a major repair on the heat exchanging units.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Response from McClintock Heating & Cooling
Thank you for your review. Sorry for the initial confusion... Glad we got it figured out. Rob McClintock
Bob B.
12/2016
5.0
heating & air conditioning/hvac
 + -1 more
As always, McClintock has done a great job and continues to earn my "singing their praises"! Chris Abernethy was our technician today and he was outstanding. I have been a customer for over 10 years and will continue, as believe they are the best!
Description of Work: Once again, I had semi-annual maintenance done on my HVAC systems. I have a contract with McClintock to assure that I keep up with maintenance on my systems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from McClintock Heating & Cooling
I very much appreciate you taking the time to share your experience with our company. Thank you for your business! Rob McClintock
Phillip S.
12/2016
5.0
heating & air conditioning/hvac
 + -1 more
Chris Abernethy performed the services. He was very cordial and arrived on time. We are glad to be clients of McClintock as they seem to have the best technicians that have longevity with the company.
Description of Work: Semi-annual inspection of heating system. We have a service contract so our systems are inspected in the spring and fall. We have a contract on our primary residence and our rental property.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from McClintock Heating & Cooling
Thank you for your review. I will pass your comments along to Chris, where I know it will be met with smiles. We appreciate your business. Rob McClintock
Scott L.
12/2016
5.0
heating & air conditioning/hvac
 + -1 more
EXCELLENT. I will be signing up with McClintock for annual maintenance. The technician was Chris Abernathy and he took me through the review in detail, and explained how the system worked (because I wanted to understand an estimate that had been made by another company.) I am very satisfied with the work done.
Description of Work: Needed to have a review done of my heating system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from McClintock Heating & Cooling
Thanks you very much for your kind review and positive comments about Chris. He is one of our many fine technicians that take your customer experience seriously. Thanks again, Rob McClintock
NANCY C.
11/2016
3.0
heating & air conditioning/hvac
 + -1 more
Scheduling an appointment was difficult, to say the least. The first time, they called before I had said I would be available to say their service person was ready to see me, And when I gave them a time (30 mins.) for when I could be at home, they would not wait for me. After three days of trying, and requesting a morning time, they finally scheduled an afternoon appointment, but when I gave them a three hour window before I would have to leave again, they weren't sure they could handle that. Since every contact with this company left me feeling like they felt they were doing me a favor for my bringing them my business, I called them back and cancelled.
Description of Work: One heater unit was not working, so I needed a service visit to check that out.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
2.0
$1
Response from McClintock Heating & Cooling
I appreciate you taking the time to provide your feedback. I apologize that we could not meet your time frames for a requested appointment. I can assure you that we take your comments on our customer service very seriously and I will look into this matter with great detail. Again, thanks for your feedback and please let us know if we can assist you in the future.
Katrina W.
11/2016
5.0
heating & air conditioning/hvac
 + -1 more
We have been using them for the last 3 years. We have an annual maintenance plan. The workers cleaned up after themselves.
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Service Categories
Heating and Air Conditioning
FAQ
McClintock Heating & Cooling is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 8:00 AM - 4:00 PM
McClintock Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
McClintock Heating & Cooling offers the following services: Heating repair, AC and cooling repair, preventive maintenance, residential system replacements, system upgrades, ventilation, humidifiers & air cleaners.