On time, excellent, professional and very knowledgeable service.
Description of Work: Serviced heater and air conditioner and quoted price for venting microwave/stove.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
CHERYL C.
09/2014
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Sheri R.
10/2013
5.0
heating & air conditioning/hvac
 + -1 more
We began using Indian Trail Heat and Air about three years ago when we moved into a new house. The system was eleven years old at that time and never maintained. George and Randy came out and went through the whole system. They made a few minor repairs and changes and we put the system under an annual maintenance contract. Over the years we've had a number of service calls for the system related to it being old, previously unmaintained, and needing to be replaced. George and Randy have always been prompt to respond, only fixed what was broken, had fair pricing and dealt we us honestly. The guys are well informed and while I don't like the reason I need to call them out, I always enjoy the interaction. I feel confident recommending Indian Trails Air and Heat.
Description of Work: The system is 14 years old and will be replaced soon. There was a cold snap and the temperature dropped to ~30 degrees. I noticed the fan started but the heater didn't. Called George around 6:30 AM and left a message. George called back shortly after and arrived around 1:00 PM that day. He cycled the power and had the system up and running again within 15 minutes. I tried to pay him for a service charge, but he wouldn't accept it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Emily W.
10/2013
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: They do maintenance and inspections of my unit. Under the service warranty they fix anything that breaks. They are reasonable timely. I recommend them highly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sean E.
02/2012
5.0
heating & air conditioning/hvac
 + -1 more
We had hired a general contractor to help us with our remodel of our entire house. Indian Trail Air and Heat was who he used for the HVAC work. This contractor did a great job. He ran the calculations and determined that our existing upstairs units were large enough to heat and cool the newly finished sun room (now office and master bath room). This eliminated the new to replace and upsize either of these units. This alone saved us a lot of money. He was able to run the new duct work in the basement as such to minimize the need to lower the ceiling in basement as much as possible. I had made the decision to change out our old thermostats myself upstairs. When I ran into problems with this since the contractor had to come out and do a start up of the new system he looked at this and fixed the problem quickly. Even after this the old units would not come on. He was able to diagnose the problem (electrical breakers were bad) and let us know what was needed to fix. This allowed us to quickly get an electrician out to fix as we were moving in in just a few days. I would use this contractor again and would recommend someone else use them as well.
Description of Work: We did a remodel of our house which included installing a new Heat/AC unit and dehumidifier in the now finished basement. We also finished the sun room thus creating the new to run heat/AC ducts into that area of the house as well.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
Indian Trail Air & Heat is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Indian Trail Air & Heat accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Indian Trail Air & Heat does not offer free project estimates.
Yes, Indian Trail Air & Heat offers eco-friendly accreditations.
No, Indian Trail Air & Heat does not offer a senior discount.
Yes, Indian Trail Air & Heat offers emergency services.
No, Indian Trail Air & Heat does not offer warranties.
Indian Trail Air & Heat offers the following services: Heating Service Replacements Duct Work Gas Piping