***********PLEASE NOTE, WE HAVE A 12+ WEEK BACKLOG, PLEASE ALLOW ONE WEEK FOR AN INITIAL VISIT, $25,000 project min.************* Thank you for your interest in our services. We are Charlotte’s premier General Contractor celebrating our 22nd year in the Charlotte area, with over 1100+ satisfied clients. We specialize in premium EzeBreeze rooms, screened rooms and covered porches. We are a direct distributor of the PGT EzeBreeze system with well over 20,000 panels in use with great results. Please visit our website for more info at www.exterioradditions.com
Business highlights
26 years of trusted experience
Family Owned & Operated
Eco Friendly
Services we offer
We offer premium covered, screened and EzeBreeze spaces. We are also an authorized direct EzeBreeze dealer and offer the units for sale to DIY clients. Please read services not offered below to make sure we are a good fit for your request. $25,000 project min (not including EzeBreeze direct sales).
Services we don't offer
We do not offer traditional glass sunrooms or heated/cooled additions. Uncovered deck/patio spaces unless in conjunction with an enclosed space. Handyman services to include, rot repair, screen repair, general upkeep, painting/staining, etc. Additions or alterations to existing covered spaces. Free estimates are not available for insurance quotes, homes that are not owned or homes in the process of purchase. We do not service any multi-family dwellings (townhomes/condos).
I want to tell everyone I know about this company. I have never been treated with so much respect as these guys from this company treated us with. I can talk all day long about the absolute amazing craftsmanship from these guys. I was and still am so happy that I can t wait until they do our next projects that we have coming up. I can say with out hesitation that nobody but this company will ever do work on my home again. I must have told almost 50 people about the work they did on our deck. I had other quotes and no one else even came close. The main boss made sure that he checked on everything himself to make sure everything was done to his satisfaction. He even tore away the old bricks that he said probably would have fallen apart within 6 months after building on them. We had other companies that wanted to build over the old bricks.
Description of Work: Exterior Additions built us an 17 foot by 25 foot main covered screened in deck with 3 other decks that tier down from the main deck. The decks were made from ever grain for longer wear. Each individual deck totals 10 square foot by 20 square foot of space. They also installed 2 ceiling fans with lights in the main porch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$28,000
02/2007
5.0
decks
+ -1 more
This is a reliable company. I had a small leak in that area after it was built and they came out to fix the problem immediately. Their prices were pretty reasonable and aside from that one very minor problem, their work was completely accurate. They are an A plus company in all respects. I feel like a satisfied customer.
Description of Work: This company built my 12 x 14 wooden porch on the back of my approximately two thousand square foot home. Our porch is screened in. This company built this area from the ground up. They were responsible for the screening of the porch, the foundation pouring and the roof work in addition to the many other tasks involved in building a porch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Response from Exterior Additions LLC
ANOTHER VERY GOOD CUSTOMER. HE IS CORRECT IN THAT HE DID HAVE A SMALL LEAK GOING ONTO THE PORCH, AND IN ALL HONESTY IT TOOK A COUPLE OF TRIPS TO GET IT REPAIRED. WE STAND BEHIND WHAT WE SELL 100%, AND NO CUSTOMER WILL EVER BE LEFT OUT IN THE RAIN.
GEORGE W.
02/2007
5.0
decks, electrician, lighting, roofing, ceiling fans, house painters, doors
+ 5 more
When the work was completed, I was very well satisfied. I found a great company. Exterior Additions did a great job, and I would use them again in a heartbeat. Since the work was completed, I have received so many compliments. I would definitely recommend this company to everyone!
Description of Work: There was a 14 x 18 screened in porch that was completely constructed on the back of our home. The work was done by Exterior Additions. The old deck that was ripped off by this company was 10 years old. After they ripped it off, they started to build our new porch. It is screened in with ever green maintenance free flooring. There was a pressure treated wood used for the frame. There are two skylights as well as 2 ceiling fans. There was an aluminum screen door installed and 1 inch lattice around the exterior. The electrical for the outside flood lights and interior lighting was done, as well as the roof and painting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
02/2007
4.0
concrete repair, sunrooms
+ 0 more
We are very happy with the deck that was constructed for us. After shopping price, I found them to be absolutely the best overall. One company wanted a lot more money and was not going to get rid of the old steps for us. The craftsmanship of these guys I think was unbeatable. They did a fantastic job and we have had no complaints at all with them. It was a great experience dealing with such polite people.
Description of Work: Exterior Additions built us a new 12 foot by 24 foot screened in rear deck off of our home. They also broke up our old cement steps and poured a new set of cement steps for us as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
Response from Exterior Additions LLC
WE ENJOYED WORKING WITH THIS CUSTOMER. I AM UNCLEAR OF HOW ALL A'S AVERAGES OUT TO A B THOUGH.
GEORGE A.
02/2007
4.0
decks
+ -1 more
The guys from this company were not very punctual. There were actual days that they did not even call us to let us know that they were not going to come out that day. We would call them and they were very good about calling us right back. The actual job did not get started until about a month after it was supposed to start. Once they finally got into the project, everything started going much better. They were on time and their final product was beautiful. We had only one real problem. Every time it would rain, it would leak between the new roof and the actual house. It took them four different times to come out to fix it right. Each time they were really very friendly and polite. They just kept having a problem with sealing up that one little spot. After all of this, we would still use their services again.
Description of Work: Exterior Additions built our new 12 foot by 13 foot enclosed screened in porch off of the back of our home.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
1.0
Yes, I recommend this pro
$11,000
Response from Exterior Additions LLC
I TRULY WISH THIS CUSTOMER THE BEST WITH THEIR PROJECT. AS I MENTIONED BEFORE MY TWO PRIORITIES WITH ANY OF OUR PROJECTS IS QUALITY AND VALUE. WHILE I REGRET NOT STARTING HER PROJECT ON TIME, I DO BELIEVE THAT BOTH OF THESE OTHER GOALS WERE MET AND EXCEEDED. I AM QUITE CLEAR THAT START DATES ARE TENTATIVE AND SUBJECT TO CHANGE, WHILE WE HAVE A 95% SUCCESS RATE IN REGARDS TO START THERE IS ALWAYS ONE OR TWO, ESPECIALLY IN THE DEAD OF SUMMER, THAT MAY MISS OUR EXPECTED STARTING GOAL. I THINK IT SHOULD BE NOTED THAT I WILL NEVER START A PROJECT JUST TO STAY ON TRACK WITH THE SUGGESTED START DATE. IF WE DO NOT HAVE THE CAPABILITIES OF STARTING THE JOB AND STAYING ON IT, I WOULD SOONER NOT START IT ALL. I THINK THAT THIS IS VERY IMPORTANT SINCE IN MY OPINION IT IS BETTER TO BE WAITING FOR YOUR PROJECT THAN HAVE HALF A PROJECT AND BE WAITING FOR COMPLETION. WHAT ALSO SHOULD BE NOTED IS WE WENT WELL OUTSIDE OF OUR SERVICE AREA TO A CUSTOM HOME COMMUNITY IN SOUTH CAROLINA, WHILE WE ARE LICENSED IN SOUTH CAROLINA, THIS SPECIFIC COMMUNITY HAD IT'S OWN OBSTACLES TO NAVIGATE IN REGARDS TO THE PERMITTING PROCESS. THESE DELAYS ACCOUNTED FOR ALMOST TWO WEEKS OF THE INITIAL DELAY. LASTLY, SHE DID HAVE A SMALL, CHALLENGING LEAK, THAT WE TOOK SEVERAL TRIPS TO PINPOINT AND ADDRESS BUT MORE IMPORTANTLY WE STOOD BEHIND OUR PROJECT AND MADE IT RIGHT. MUCH AS MY WIFE DESCRIBES CHILDBIRTH, THE TROUBLES ARE FORGOTTEN IN A FEW MONTHS, THE FINAL RESULT LASTS FOREVER.
Angela D.
02/2007
5.0
sunrooms
+ -1 more
In terms, of punctuality I thought the job could have been done in a timelier manner. They were not always there when they said they would be. The work they did though was excellent and I am very satisfied with the job they did.
Description of Work: Exterior Additions built a 20x35 square foot enclosed porch on to the back of my house.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$17,500
Response from Exterior Additions LLC
THIS CUSTOMER WAS A PLEASURE TO WORK WITH. WE ACTUALLY BUILT THIS JOB ABOUT TWO YEARS AGO, AND YES IT DID TAKE LONGER. HOWEVER, I DO NOT RECALL AT ANY POINT NOT SHOWING UP WHEN WE SAID WE WOULD. WE DID HAVE SOME ENGINEERING ISSUES DUE TO THEIR EXISTING STRUCTURE THAT HAD TO BE HANDLED BY OUR ENGINEER, THIS DID DELAY THE PROJECT SINCE WE HAD TO WAIT FOR THE ENGINEER'S REPORT TO TELL US WHAT TO DO. WITH THAT SAID, WE DID ABSORB THE COST FOR HIS SERVICES TO TRY AND HELP OFFSET THE UNEXPECTED DELAY. AS I HAVE SAID BEFORE, IT IS NOT AN EXACT SCIENCE, AND DELAYS ARE ALWAYS A POSSIBILITY. THE ONE THING THAT I CAN PROMISE IS IN THE END YOU WILL HAVE A REASONABLY PRICED, BEAUTIFUL PROJECT THAT WILL ADD ENJOYMENT TO YOUR LIFE AND VALUE TO YOUR HOME. I TRULY LOOK FORWARD TO WORKING WITH THIS CUSTOMER AGAIN IN THE FUTURE.
02/2007
5.0
decks, deck cleaning
+ 0 more
We were quite satisfied customers while we were using this company. They hire skilled employees who are masters of their trade. The prices are reasonable. I have been impressed with how sturdy our new deck is. I feel quite comfortable telling others that this company is one that will go out of their way to make sure you are happy in the end.
Description of Work: Our three thousand square foot home had an already existing deck. We used this company to redo that deck using composite materials. They also installed new wooden rails for us. I would say this deck is maybe 12 x 12.
When this company came to our home, they were very impressive. I have been used as a reference for them on several occasions because I am so thrilled with the work they did. They really put so much detail into the work and made sure to stay within our budget. This company is reliable and dependable.
Description of Work: We had this company install a screened in porch for us. We had a existing deck that was enclosed, and a new deck was added off of that. The existing porch is 17 x 12 feet. The measurements that were added I am not sure of. They installed a ceiling fan, flood light, and added 2-3 outlets. The roof was done on the new porch and was done with asphalt shingles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Frank F.
02/2007
5.0
decks
+ -1 more
We had this company come highly recommended to us. We did get a few quotes and found this company to have one of the best prices that we had received. They worked very quickly. They had the job done easily by the time they said they would have it. These guys were very friendly. Their overall craftsmanship was amazing. They made no mistakes. We have had a lot of people compliment us on our deck. We recommend them to other people every chance we get.
Description of Work: Exterior Additions built a new 12 foot by 24 foot uncovered deck off of the rear of our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
02/2007
4.0
decks
+ -1 more
I am very happy with everything. The deck looks beautiful and I could not have asked for more friendly workers to have build it for me. They were very nice people. They worked quickly and the best part of all, they cleaned up as they went along. When the project was finished, there was nothing really left for me to do. I would say that I am pleased with the outcome.
Description of Work: Exterior Additions build a deck off the back of my two story home in Charlotte.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$3,000
Response from Exterior Additions LLC
WE TRULY ENJOYED WORKING WITH THIS MEMBER. I AM UNSURE OF WHY WE DIDN'T GET ALL A'S JUDGING BY THEIR REMARKS. THIS CUSTOMER'S JOB IS A SHOWPIECE AND HAS CONTINUED TO RECEIVE ATTENTION IN OUR PORTFOLIO (WE BUILT IT ABOUT A YEAR AGO).
02/2007
3.0
sunrooms
+ -1 more
I would say that the company was okay in certain areas of the project. When the project started they were working very quickly. They there started to be delays and the company slowed sown with the progress. The electrical aspect of things were not done in a timely fashion either which delayed me being able to put in my hot tub. They were reluctant to finish the project and I was not pleased with that aspect of things.
Description of Work: We had a sun room added onto the back of the house that is about 300 square feet. There is a wood material for the construction of the room and a brick foundation. The room is enclosed as well. There was also a deck that was added off of our master bedroom. I am not sure of the measurements of than tub it is a good size. It was built with southern treated pine.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$15,000
Response from Exterior Additions LLC
TO SAY THIS REPORT IS ONE SIDED AND FICTITIOUS WOULD BE AN UNDERSTATEMENT. THE JOB DID TAKE LONGER, THIS WAS DUE TO THE CUSTOMER BEING VERY HARD TO DEAL WITH AND WANTING SOMETHING FOR NOTHING. HE ENTERED INTO A CONTRACT WITH THE ELECTRICIAN DIRECTLY TO WIRE HIS TUB, COMPLETELY OUTSIDE OF OUR SCOPE OF WORK. THE ELECTRICIAN NEEDED TO DO SOMETHING DIFFERENTLY DUE TO THE TUB HE PURCHASED AND HE HAD TO CHARGE MORE. THE CUSTOMER DEMANDED THAT WE PAY THE DIFFERENCE. HE TORMENTED MY STAFF AND MYSELF. IT WOULD BE SAFE TO SAY THAT THIS WAS THE ONE CUSTOMER THAT COULD NOT BE PLEASED. WHAT HE DOES NOT MENTION IS THAT WE NEVER EVEN INVOICED HIM FOR THE FINAL AMOUNT DUE, JUST SO WE COULD GET AWAY FROM HIM. UNFORTUNATELY, THERE IS NOT AN ANGIE'S LIST FOR HARD TO DEAL WITH CUSTOMERS. IF YOU READ ALL OF OUR OTHER REPORTS, WE ARE A REAL COMPANY, WITH REAL REPORTS, WE SHOOT FOR 100% CUSTOMER SATISFACTION. I HAVE COME TO FIND OUT THE HARD WAY THAT THERE ARE SOME PEOPLE YOU CANNOT MAKE HAPPY. WE WILL CONTINUE TO STRIVE TO GIVE THE BEST CUSTOMER SERVICE POSSIBLE. IF ANYONE WOULD LIKE COMPLETE DETAILS OF EVENT PLEASE DO NOT HESITATE TO GIVE US A CALL.
KEITH R.
02/2007
5.0
remodeling
+ -1 more
The job was done to our satisfaction and the finished product was excellent. The workers were very skilled and knew what they were doing. The project was not completed in the scheduled time frame, but it was due to personal problems and they gave us advance notice.
Description of Work: They added an addition in our home. We added a studio on the second floor and a workshop underneath. The rooms were both 16X12 square feet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
Response from Exterior Additions LLC
YET ANOTHER GREAT CUSTOMER. WE ACTUALLY COMPLETED THIS PROJECT ABOUT TWO YEARS AGO. THERE WERE DELAYS, MY PARTNER AT THE TIME WAS HAVING SOME SEVERE FAMILY HEALTH ISSUES. THE CUSTOMER WAS VERY UNDERSTANDING AND WE DID EVERYTHING POSSIBLE TO GET THE PROJECT DONE IN A TIMELY MANNER. ALL THINGS CONSIDERED THE JOB RAN ABOUT THREE WEEKS LONGER THAN ANTICIPATED.
02/2007
4.0
remodeling, sunrooms
+ 0 more
The guys were great and listened to what we had to say. We were always able to get a hold of them when we needed to. Everything was done in a timely manner and we have already recommended them to several other people.
Description of Work: They added a two-story 400 square feet addition to our home which included a sun room and a patio.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$50,000
Harry I.
02/2007
5.0
decks
+ -1 more
Their work was outstanding. I was very happy with the service. They were timely, professional and knowledgeable. I am pleased with both the porch and the deck. We enjoy them very much. I would recommend them to others.
Description of Work: Exterior Additions built a new 16 x 14 foot screened porch and a 5 x 8 foot deck on our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
Response from Exterior Additions LLC
THIS CUSTOMER WAS A PLEASURE TO WORK WITH, IT IS NICE TO WORK WITH PEOPLE THAT ARE EASY TO GET ALONG WITH AND APPRECIATE GOOD WORK. I WILL LOOK FORWARD TO WORKING WITH THEM AGAIN IN THE FUTURE.
12/2006
5.0
drywall, electrician, heating & air conditioning/hvac, lighting, ceiling fans, sunrooms
+ 4 more
I think Doug the owner is a nice, personable guy. We were really pleased with the work his company did. We are buying a new home and he will be doing the same sunroom for us over at the new house. We really enjoy our sunroom. It is a real quality space that he made and is comfortable to use year round.
Description of Work: They transformed our 12 x 24 square foot screened in porch into a sunroom. They installed a separate heating and A/C unit, new ceiling, drywall, a big fan and light fixture in the center of the room. They also installed at least four outlets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
ANDREW K.
12/2006
5.0
decks
+ -1 more
At the last minute, after rescheduling multiple times, we found out we were going to be relocated out-of-state and canceled the work. Even though Doug had purchased a substantial amount of the materials, he did not try to charge us for anything above and beyond the $1,500 deposit. Going further, Doug even refunded half of our deposit even though our contract CLEARLY stated the deposit was non-refundable. Doug was nothing less than a true professional throughout this entire process, even after having to cancel the work. I cannot tell you how impressed we were with Exterior Additions!
Description of Work: We contacted Exterior Additions - Doug Lynch - after receiving positive feedback from a neighbor on the job that Doug did building their screened-in porch. After looking at multiple plans, we settled on a screened-in porch that was approx 325 sq ft. This porch included three skylights, two ceiling fans, along with upgraded trim levels throughout.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$21,500
12/2006
5.0
decks, woodworking, sunrooms
+ 1 more
I thought they were all good people. They did a superb job on the construction. It gets used often and has held up in tact. He used very solid woods and heavy duty screens. I can't say a thing bad about the crew or the finished project. They got in and got the job done as they did not waste time or money.
Description of Work: I'm not sure of the size but we had a large covered screened in porch built on to our home with an open wooden deck area in front of the porch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Kay S.
12/2006
5.0
remodeling
+ -1 more
What started out a few years ago as wanting a screened in porch turned into a major addition. We had an architect draw up plans and starting late Jan. 2006 solicited contractors to extend the entire back of our brick ranch 12'. Doug Lynch, Exteriors Additions, presentation was not only thorough, it was informative. After studying the plans, Doug suggested a half bath (that the architect did not think would work), full length quad windows in the new dining area and a tankless hot water heater. He also designed a larger 16' gabled porch off the dining area that compliments the screened porch. Doug co-ordinated the new roof line, 7000+ bricks, all utilities being moved to side of house, relocating the laundry room, hardwood floors, new kitchen cabinets, HVAC & architectural shingles. All the workers were cordial and hardworking. Everyday nails & debris were picked up & staged in one location & picked up regularly picked up. We are very proud of our new addition.
Description of Work: Extended the entire back of our brick ranch twelve feet, approximately 500 sq ft., (350 heated sq. feet), 4 new rooms. Utilities moved from back of house to side of house, New roof (architectural shingles) which included detached garage roof, new HVAC, tankless hot water heater, relocation of laundry room, 7000+ bricks to match existing, hard wood floors, screened porch with Evergrain floor plus 16' stoop with cable roof and evergrain floor. All exterior trim/overhangs and gutters to match existing. All plumbing, electrical, drywall interior, trim to match existing, all permits, materials, labor and inspections to complete job. Engineered beam location in kitchen with inspection. Coordinated with kitchen designer for new cabinets and granite counter tops. All materials used were top quality.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75,600
MARY LYNN S.
12/2006
5.0
decks
+ -1 more
This company is fantastic! Nobody's perfect, but they come pretty close. Our deck and porch look beautiful. Doug Lynch gave us design tips that we did not think of, and the results were amazing. Every part of the construction was executed on time with the highest quality of workmanship. We were amazed at the precise measurements that the carpenter used to work around gas lines, existing support structures, etc. He was truly an artist at carpentry. Doug responded immediately on every concern that we had, which were few in number. I can't say enough good things about this company - the absolute best deck builder in North Carolina.
Description of Work: 400 square foot composite deck and 100 square foot screened porch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
WENDY R.
11/2006
2.0
decks
+ -1 more
Marc asked if he could come out on Monday instead as he was in traffic and it was Friday afternoon after all (now 5 excuses total in one phone call). I had waited all day at that point, but agreed to Monday. Marc arrived on Monday, and said I would have a quote in a few days. Two weeks later I emailed the company & asked for my estimate, and Doug responded by email to apologize and explain that Marc had been out for a week and would get back to me when he returned. A week later I received a very brief email estimate from Marc, without much of the detailed description of work which I specifically asked about and he said would be included. I am always looking for quality contractors who are responsive and do quality work, and had several other projects I would have liked to have done. I am disappointed in the amount of time I wasted waiting on this company, and the prompting I had to do to get the estimate, which was also unexpectedly high (and I will gladly pay for high quality work).
Description of Work: Requested estimate for a 2-car carport, screened-in porch, and possibly some other work (porch remodel, pergola). After reading reports on Angie's List, I sent a request for an estimate through the Exterior Additions website. Doug called and we set up a date for him to come out. On the date he was to arrive, called before the scheduled time to say he was running a little late since he was at a job site as the job leader was out sick, and could we move it about an hour or so later, to which I agreed. He then called and asked to come out a few hours after that, since he was still running behind, and I agreed. Then another employee Marc called a few hours later, saying that Doug had asked him to call me and he could come out if I still wanted him to, but Friday's are a bad day since they are doing payroll and it's not a good day for appointments, and they are always over scheduled. I politely told him that it was Doug who had picked the date and time for the estimate, not me.
Rating Category
Rating out of 5
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0
Response from Exterior Additions LLC
I APOLOGIZE FOR THIS SERVICE. HAD THIS CUSTOMER CONTACTED ME, THE OWNER DIRECTLY, I WOULD HAVE DONE ANYTHING POSSIBLE TO MAKE IT RIGHT. SHE IS ABSOLUTELY CORRECT IN REGARDS TO THE TIME LINE ON THE DAY OF THE ESTIMATE, WHILE I HAD SET UP THE APPT. FOR FRIDAY, I HAD SEVERAL DIFFICULTIES IN REGARDS TO A SICK LEADMAN AND DELAYS WITH AN OUTSIDE PAYROLL SERVICE. I DID DISPATCH MARC TO VISIT WITH THIS CUSTOMER. AFTER THAT POINT I HAVE LIMITED INTEL, I WAS UNDERSTANDING SHE HAD RECEIVED AN ESTIMATE FOR THE WORK IN A TIMELY MANNER. MARC WAS OUT ON VACATION AND I HAD FOLLOWED UP WITH HER IN REGARDS TO THE INITIAL DELAY. I TRULY WISH SHE HAD VOICED HER CONCERNS TO ME FIRST, WE ARE ALL HUMAN, IT WAS PRETTY CLEAR BETWEEN ME CALLING TO LET HER KNOW I WAS BEHIND, TRIAGING THE SITUATION AND QUICK COMMUNICATION VIA EMAIL THAT I CARE ABOUT MY CUSTOMER SERVICE. UNFORTUNATELY, WE ARE VULNERABLE TO THE FAULTS OF THOSE AROUND US. I HAVE RELEASED MARC FROM THE COMPANY AND NOW HANDLE ALL OF THE ESTIMATES DIRECTLY.
CHRISTOPHER F.
11/2006
5.0
decks
+ -1 more
We are very pleased with our new deck. Doug and his crew were professional, courteous and honest from start to finish. Of the many subcontractors hired for various projects around our home, they are the only team that completed on time and within budget. They were not the least expensive, however the quality of their work and selection of materials were top notch. I am happy to give my recommendation.
Description of Work: Exterior additions removed an existing deck and replaced with similar size deck with additional design improvements.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,450
LAURA P.
10/2006
5.0
decks
+ -1 more
Doug comes highly recommended and we felt that both his plan and his pricing were good. When we are able to do this project, we will contract with Doug.
Description of Work: Quote on demolition of a deck and construction of a screened porch.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Brenda S.
10/2006
5.0
decks
+ -1 more
Exterior Additions was one of two estimates I requested. I asked them to design and build a pergola to cover my new brick patio. Although, I had been researching what I wanted it to look like, Mark added to my design, built what he said, and I can't be more happy. Three days from the day of the estimate his workers were on the scene and the 13x31' pergola with tapered columns plus an attractive 2x2 design to finish. The whole process took less than a week. I care more about workmanship than I do price but he managed to give me the best price as well. I am very happy with Exterior Addition's promptness, quality design, product and value. I also got an Angie's list discount.
Description of Work: Built pergola; 2x10' beams, 2x10' joists, 2x2 lattice, and 4 tapered columns for 13x31' pergola.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Response from Exterior Additions LLC
THIS MEMBER WAS A PLEASURE TO WORK WITH. SHE ALLOWED OUR INPUT ON DESIGN AND ALSO ALLOWED US TO BUILD THE JOB WITH NO INTERFERENCE WHATSOEVER WHICH IS REALLY REFRESHING. IT IS VERY NICE TO WORK WITH A CUSTOMER THAT APPRECIATES YOUR EXPERTISE AND PATIENTLY AWAITS THE FINAL PRODUCT BEFORE QUESTIONING THE WORK. ALSO, THE COMPANY THAT DID THE BRICKWORK DID A FANTASTIC JOB WHICH MADE OUR PROJECT GO VERY SMOOTHLY. I WILL LOOK FORWARD TO FUTURE PROJECTS WITH THIS MEMBER.
SUE D.
09/2006
5.0
decks
+ -1 more
Exterior Additions did a wonderful job finishing my screened porch. The communication was excellent as Doug always let me know in advance when he was going to be here and he always showed up on time. He also always returned my phone calls and messages. He gives the best customer service possible. It was nice to know that I could contact him and he would respond so promptly. He was very clear about what he was going to do and when it would be done. He works quickly and efficiently. Doug is very professional and has very qualified and knowledgeable people working with him. The quality of work done on the porch was also outstanding. From putting up tongue and groove cedar boards on the ceiling to installing a new door through a brick wall, I was very pleased with the carpentry and amount of detail applied. Overall we are very pleased with the finished project and Doug's efforts. I highly recommend Exterior Additions and would use them again in any future projects.
Description of Work: Finish a 14X14 screen porch that was abandoned by another contractor. The porch was about half completed when Doug took over. It extends off the master bedroom, has an 11 ft. cedar tray ceiling, and is attached to an existing deck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
CATHERINE C.
09/2006
5.0
decks
+ -1 more
Work was completed in a timely manner and Doug and his team were very responsive to my comments and change requests. The holidays interrupted progress, but once they resumed work the porch as completed well within reason. The porch is great - received lots of compliments on it. It has essentially doubled the real living space of my house. I would have no problem using them again or recommending them to others interested in this sort of addition.
Description of Work: Demolished existing deck and replaced with large screened in porch. They were a little more expensive than others, but the quality of the work was worth it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$27,000
Response from Exterior Additions LLC
THIS MEMBER WAS A PLEASURE TO WORK WITH. WE LOOK FORWARD TO FUTURE PROJECTS WITH HER. THE HOLIDAYS ARE ALWAYS A CHALLENGE, HOWEVER HER PATIENCE WAS WELL REWARDED WITH A BEAUTIFUL PROJECT.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Decks and Porches,
Sunrooms and Patio Enclosures,
Gutters,
Patios
FAQ
Exterior Additions LLC is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 4:30 PM
Tuesday: 9:00 AM - 4:30 PM
Wednesday: 9:00 AM - 4:30 PM
Thursday: 9:00 AM - 4:30 PM
Friday: 9:00 AM - 12:00 PM
Saturday: Closed
Exterior Additions LLC accepts the following forms of payment: Check
No, Exterior Additions LLC does not offer a senior discount.
No, Exterior Additions LLC does not offer emergency services.
Yes, Exterior Additions LLC offers warranties.
Exterior Additions LLC offers the following services: We offer premium covered, screened and EzeBreeze spaces. We are also an authorized direct EzeBreeze dealer and offer the units for sale to DIY clients. Please read services not offered below to make sure we are a good fit for your request. $25,000 project min (not including EzeBreeze direct sales).
We do not offer traditional glass sunrooms or heated/cooled additions. Uncovered deck/patio spaces unless in conjunction with an enclosed space. Handyman services to include, rot repair, screen repair, general upkeep, painting/staining, etc. Additions or alterations to existing covered spaces. Free estimates are not available for insurance quotes, homes that are not owned or homes in the process of purchase. We do not service any multi-family dwellings (townhomes/condos).
Contact information
315 Unionville Indian Trail Rd W, Indian Trail, NC 28079