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Diamond Floor Covering

Flooring Sales and Installation, Hardwood Flooring Sales and Installation, Carpet Sales and Installation,

About us

Diamond Floor Covering has been serving the flooring needs for the Greater Charlotte Area since its opening in 1993. We are a family owned and operated company with a strong focus on the service and quailty of the products we provide.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Flooring Sales, Installation, & Repair – Carpet, Hardwood, Area Rugs, Tile & Stone, Laminate, & Resilient.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
3.7
value
4.3
professionalism
3.7
responsiveness
3.7
punctuality
4.7
Showing 1-4 of 4 reviews

Kimberly H.
07/2016
1.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
I will not be using them again. They were supposed to replace the laminate hardwood in the kitchen eating area only. They cut through the laminate hardwood in that area and continued into the kitchen and then expected me to pay for the kitchen area as well or "at least split the difference" with them. When taking up the laminate, they tried using what amounted to a jack hammer and were taking pieces of the concrete slab up with it. I made them stop and they were telling me it was no big deal and that they could just patch it. At the rate they were going, they would have been pouring new concrete! In the kitchen they installed white shoe molding but did not fill in the holes left by the nails. They also put the white shoe molding under the cabinets which are brown. There was an area where the carpet came loose between the carpet and the laminate hardwood. I have been trying for over three months to get them to come back and correct these two items without success.
Description of Work: I had the carpet throughout the house replaced and a section of laminate hardwood replaced

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$5,000

KEVIN W.
03/2016
5.0
flooring contractor, hardwood floor
  + 0 more
Dan was fantastic! Will certainly recommend.
Description of Work: Installed wood floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Janice D.
08/2015
5.0
flooring contractor
  + -1 more
.
Description of Work: Replaced vinyl flooring 08-12.
Rating CategoryRating out of 5
Yes, I recommend this pro

WILLIAM B.
06/2013
5.0
carpet installation, flooring contractor
  + 0 more
They were excellent. They had great supervision. The employees in the showroom were easy to get along with, answered all my questions and were very knowledgeable.
Description of Work: They re-carpeted one room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    1010 Van Buren Ave, Indian Trail, NC 28079

    www.diamondfloorcovering.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Carpet Sales and Installation,
    Ceramic Tile

    FAQ

    Diamond Floor Covering is currently rated 4 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 4:30 PM

    Tuesday: 7:30 AM - 4:30 PM

    Wednesday: 7:30 AM - 4:30 PM

    Thursday: 7:30 AM - 4:30 PM

    Friday: 7:30 AM - 4:30 PM

    Saturday: Closed

    Diamond Floor Covering accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Diamond Floor Covering offers free project estimates.
    Yes, Diamond Floor Covering offers eco-friendly accreditations.
    No, Diamond Floor Covering does not offer a senior discount.
    Yes, Diamond Floor Covering offers emergency services.
    No, Diamond Floor Covering does not offer warranties.
    Diamond Floor Covering offers the following services: Flooring Sales, Installation, & Repair – Carpet, Hardwood, Area Rugs, Tile & Stone, Laminate, & Resilient.

    Contact information

    1010 Van Buren Ave, Indian Trail, NC 28079

    www.diamondfloorcovering.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM
    Saturday:
    Closed