Cox Door Company Inc

Great- even though they were not able to repair my spring- they recommended the company I needed to call to replace the torqued spring. Would highly recommend Cox Door! They didn't charge me a service call- and was at my house within an hour of my phone call. VERY IMPRESSED With David on the phone and the gentlemen that came out! Thank you!

Scott was terrific. He showed up extra early so I wouldn't miss work and had the door fixed in 20 minutes. He explained to me what the problem was and how he fixed it. He was very professional and the price was good.

Great experience all around. They were one of a handful of providers that had the high quality door that we wanted. However, unlike sales reps from other providers, they showed up on time with samples of the door we wanted and presented a fair and accurate proposal in a timely manner. We had no issues with the installation of the door - very professional and it looks great. I would not hesitate to use them in the future.

From the first call to the office to the final installation everyone was a pleasure to work with. The estimate was quick and priced fairly. The installer showed up on time and did excellent work. They even replaced components of the garage door that I didn't think my quote included such as replacing the tracks and the vinyl piece on the outside above my door. I'm sure this is standard practice for a quality company like Cox Door but probably not for some of the "cheaper" companies. The whole process took about four hours. I'm extremely satisfied.

Taylor was very knowledgeable and quickly adjusted and lubed our garage door opener. Highly recommend this company, no attempt to upsale or charge more than was quoted for the service call.

Taylor was very knowledgeable and courteous. Demonstrated how to disconnect opener in event of no power and also how easy it would be to open the door by one person. Also demonstrated how to re-connect opener. I have been using Cox Door for close to 25 years.

Bracket started separating from the garage door over the weekend. Called Monday morning and they were here within an hour from me placing the call. Very professional technician explained the repair and proceed to fix the door quickly. Door now functions correctly.

I wanted to be able to use my iPhone and iPad to open my garage. Also replace my key pad.

Was told my door was irreparable, and someone would call me back "Soon" with a quote. 6 hrs later, I call back the office and they don;t even know who I am. I sat around all day waiting for them. My time is money also. Called back at the end of the day with quote for a used door. too late, found somebody else.

I called at 9 a.m., explained the problem. The technician called when he was 15 minutes away, which was early afternoon the same day. He arrived and promptly got to work. He got the garage door unstuck using some creativity because I had done a real good job getting it stuck when I was trying to fix it myself. After getting it unstuck he lubricated the rollers and hinges and then made an adjustment to the rails that the rollers utilize. He did this as part of his service call. Door is 14 years old and NEVER worked this smoothly. Technicians name was Scott..

My garage door would open from outside key pad and or remote , but the only way to close it was to stand inside and hold the button down till it went all the way down then had to release it quickly and then quickly push it again to get it to stay closed. I did have a local guy try to fix it but when that guy left I noticed a wire hanging down in the middle off the garage motor/light. When I called and asked him about that he said that it was like that. I as well as 2 others go in the garage a lot and that wire hanging down is something that would not of gone unnoticed. The other guy has not called me back even tho my father and I both have left messages. ( I even left a message saying it was ok if he could not fix it but I needed to know so I could move on and find another ) I am so glad the other guy did not call back and also that a friend gave me the number to COX ... I called Cox Doors ( got their name from a friend ) and they got much of the information over the phone. I spoke with ( Phil and Mike I believe but not positive of name and hope if I got the names wrong that it can be corrected) Phil tried to walk me through the problem and we decided it best if they came out. They set up the appointment for the next morning between 9 and 10 am. At 8:55 this morning Phil called to say someone was on the way. Scott showed up , very professional and knowledgeable and said he would fix me right up. I left him alone as I know people do not like other hovering over them. I am not sure how long it took .. Less than an hour I believe but he got it up and running and even pounded out a few dents in the door. He was very polite and cheerful and explained what he had done. ( All i knew was that it was working Great and I could now get in my car and shut the garage door from the car instead having to go back inside and out the front door ) .. I would highly HIGHLY recommmend this company to others. This really makes me want to join Angie's List so that my opinion and reviews would rank higher for them. My father has a rental house around the corner and I ( or he ) will be contacting them about that. Also I will promote and recommend this company to all my friends and to the neighbor hood newsletter. Great , Professional,Friendly and Fast... A +++++ 5 stars ... Use this company if you need garage work done. They know what they are doing.

Great, came out immediately early morning, when I called that the garage door would not work. I have used them in the past and they were great then also.

They came when they said they would and did the job. It took about two hours. When they left, they took all the old materials with them so I didn't have any clean-up to do.

It's the best as far as I'm concerned. He was okay. They relieved my problem. Everything they've done, I've been totally satisfied. The guy that came totally knows what he's doing. It was a good price. Didn't take long ago for him to get out of here. They came out the same day I called.

Door is working like new now.

Outstanding service by the technician Scott! arrived within time scheduled, Professional and organized approached to removing and installing the equipment, provided information on how to program the opener, One of the best customer service experiences that I have had.

Everything went smoothly. On time, reasonable estimate, good installation. An adjustment on the door was needed so they came back over promptly once I called and fixed the problem at no extra cost.

I called this provided because of their Angie's List rating in October 2013. The sales rep, Jason, came to my home within an hour of my initial call. He was very professional, knowledgeable of his products. Originally I wanted to replace my old garage doors with dark colored wood doors. Jason explained that wood is expensive and requires ongoing maintenance. He suggested a metal wooden faux finish door by Clopay. I liked the look and the fact that there would be no on going maintenance. His suggestion wood save me money on the purchase and be care free for the future. There was some confusion about the door color initially but Cox Door corrected the situation and I am very pleased with the final results.

They were very good. They did the work that we asked them to do and they were on time. It was a good experience. The cost was right in line with a couple of other estimates.

Andrew was punctual, professional, friendly and very knowledgeable. I have used them before and will certainly use them in the future.

Mike and his crew showed up on time and the work was completed within 3 hours. we are very satisfied with Cox and would highly recommend them to others

My first experience with Cox door was to purchase a garage door opener about six years ago, which they installed. About a year ago an alarm was beeping on the opener signaling the backup battery needed replacing so I once again called them. They not only replaced the battery but also serviced the garage door. I was impressed with the quality of technicians that installed and serviced my garage door and opener, so this year when I decided to replace my garage door they were one of three company's I contacted for information on a new door. In researching reviews on the internet, a resounding theme was that while one brands top of the line door was pretty much comparable in quality to another brands top of the line door, the quality of the install makes all the difference in the performance of the door as well as the customer experience. Cox Doors price was competitive and I had good experiences with their service technicians, so I felt most comfortable buying my door from them, and I was not disappointed. They were a dealer for a particular brand of door, but that brand did not have the style of door I wanted; a 3 panel, steel, carriage style door. They were able to accommodate me anyway allowing me to purchase the brand and style I preferred. My door was not a typical installation. It was a brand they didn't commonly work with. It was a 3 panel vs. 4 panel door, and it required a low headroom track. All these variations presented a bit of a challenge during installation, but they couldn't have done a better job. Their technician did an excellent job on the installation and drew on the resources of other technicians he worked with at Cox when he needed to. They all worked together to help each other. They were not only very professional, but perfectionist going out of their way to make sure everything was installed correctly and performing optimally. Most of the technicians I've encountered with Cox have been with the company for several years. Good help is hard to find, and Cox does a good job of retaining their people. Some companies prefer to have a higher turnover rate and the lower retention costs of an under-experienced poorly trained and equipped staff.

Cox provided a quality quote, showed up exactly when indicated, fixed the problem and provided some add on enhancements at no additional charge.

Same day service - within a couple hours of my initial call. Pleasant, professional, prompt. Wouldn't hesitate to use again.

They were on time, friendly and professional. They also did a repair on our garage door opener at no additional charge.