Cox Door Company Inc

Garage Doors, Doors, Handyman Services,

About us

Cox Door Company Inc has been an established family owned and operated business since 1987, founded by a father and son team. With over 40 years of experience, we have been bringing high quality garage door products to residential and commercial customers. You know that your garage door is a big part of your beautiful home. You also know that the durability and functionality of the garage doors for your commercial business says a lot about your business. We are well aware of this. Regardless of the type of door you choose, you can be confident that Cox Door Company Inc. stands behind each and every door that’s sold. With great craftsmanship comes great responsibility. This is why we also stand behind the quality accessories that go along with these great doors. We have 16 Employees. Uses employees for installation. Charges by the job. Trip charges may apply for jobs outside a 25 mile radius. Additional contact name Philip Cox. Additional email - coxdoor@carolina.rr.com. Additional address - 3809 Gribble Rd, Indian Trail, NC 28079.

Business highlights

37 years of trusted experience

Services we offer

Residential and commercial sales, maintenance & repairs of garage doors.

Services we don't offer

Sales of garage door screens.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.9161 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 101-125 of 161 reviews

susan P.
01/2007
5.0
garage doors
  + -1 more
They were great. Cox doors arrived a few hours after I called. He spent at least 1 1/2 hours repairing it. He also replaced a few small parts that caused some strain on the door when it opened and closed. It runs smoother now than it did brand new. The little adjustments he made will probably help me avoid another repair in the near future.
Description of Work: The spring broke on one side, and when it broke, it also damaged one of the brackets holding it up. We could not open or close the garage anymore.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177

CHRISTY C.
12/2006
5.0
garage doors
  + -1 more
This was a 2 call repair operation. When my door first froze, I tried to get Overhead Door (used them before) to come out, but they couldn't come for 3 days, so Paul Cardone with one of your other companies came out and unstuck my door for $75 reduced to $60 with a coupon. Paul said that I should budget for a replacement opener, as this one was about to go(price $300-$400). He didn't mention repairing this one. He said the new openers had more options and were quieter. Cox Door said my opener would work just fine if they just replaced the gears as they had stripped. He came out the day after I called and finished the work in about 30 minutes.
Description of Work: He replaced the gear box on my garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112.7

Nia T.
10/2006
5.0
garage doors
  + -1 more
They do good work. They were on time, and the job only took about 2 hours. The opener is much quieter and much better quality than what we had.
Description of Work: They replaced our garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

JOHN W.
10/2006
5.0
garage doors
  + -1 more
Everything was done professionally, from the appointment being set to Scott completing the installation. Scott called ahead and met the scheduled times. He spent about three hours for both door openers. He spent time instructing my wife on the door openers and the new features.
Description of Work: The one Garage Door was not functioning correctly. It would go up about 1/2 way and the safety release for the chain would just let go. Scott came out and reviewed the problem. Given that the door openers were about 15 years old and an out-of-date Stanley, he recommended that the door opener be replaced. I was going in this direction regardless since both doors did not have a motion safety sensor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

KATHLEEN M.
08/2006
5.0
garage doors
  + -1 more
Good. Showed up promptly, cleaned up afterwards.
Description of Work: Replaced one car garage door. Aluminum door install.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

DELL & SHERRIE F.
05/2006
5.0
garage doors
  + -1 more
Excellent service, prompt, polite, and well-priced.
Description of Work: Repaired garage door that had been sporadically working for quite a while. I had another repair service come out twice before, and it worked briefly before resuming the problem. This worker spotted the trouble right away, repaired in just a short while, and it's been smooth as silk ever since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

SHERI G.
04/2006
5.0
garage doors
  + -1 more
Cox rep was able to make the visit shortly after I called - apparently rep would be coming through area while doing some other calls, so could stop by. (Indicates efficient planning on management's behalf.) Rep waited for me to get to the house, then went to work and finished in no time. I think the labor time (a couple of hours work) adds to the price - I didn't compare to any other companies - just seemed a little higher than what I expected.
Description of Work: Garage Door operator stopped working; replaced gear or some other part of operator motor. They had the part(s) on hand. Also, greased chain and checked garage door overall and tightened all nuts and bolts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

ANNA & NEIL S.
03/2006
5.0
garage doors
  + -1 more
They fixed my door with no problems and did a good job.
Description of Work: Came and repaired the garage door that I accidentally drove through. Replaced both garage doors and all new systems!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,150

LESLEY T.
02/2006
5.0
garage doors
  + -1 more
Great experience. Got an appointment the very next day after I called. Scott was extremely nice, his work was very neat, and he had my door fixed in no time. He also helped advise me on upgrading my old system in the future, but got the garage working properly for now until that time.
Description of Work: Replaced my broken door springs (which were old and had literally broken off in pieces) and got everything working properly. Also adjusted the door sensitivity to raise and lower and close properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

DANIEL U.
02/2006
5.0
garage doors
  + -1 more
I called no less than 8 garage door companies requesting installation of a specific Liftmaster garage door opener. All were clueless about Liftmaster products and ALL were misleading (intentionally or unintentionally) regarding the product they recommended they install for me. Thank goodness I gave Cox Door a call. They knew their stuff, were honest, had a very fair price, and had the unit installed in 24 hours. Installer programmed my cars built-in opener and went over system before leaving. TWO BIG THUMBS UP for these guys.
Description of Work: Installed new garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$410

TOM K.
02/2006
5.0
garage doors
  + -1 more
Angie's list does it again; I'm very satisfied. One of my garage door springs snapped, thereby trapping my car in the garage. Even though one of their service men was out sick, they came out the same day, at no extra charge, to replace both springs and allow the door to open & close. Three days later they returned to install a top-of-the-line new opener. The work was done very professionally and neatly. The old opener was on-its-last-legs and didn't even have a mechanism to stop the door if a person or object was in its path. The new door is so quiet, my wife accused me of leaving the door open when I went out to the store, because she didn't hear it open when I returned (she was in the kitchen near the door to the garage). I also like the battery back-up on the door, so I could open the door even if the electric power was off.
Description of Work: Replaced both springs over garage door; replaced garage door opener; added keyless entry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$657

CATHERINE S.
01/2006
5.0
garage doors
  + -1 more
They were priced comparable to others, and were terrific to deal with. I'd use them again in a heartbeat!
Description of Work: Installed two new belt-drive garage door openers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$890

MARTHA B.
01/2006
5.0
garage doors
  + -1 more
David was the best service person we have ever had for anything. He was on time and worked very efficiently, answering my questions, and explained things succinctly. He was very neat.
Description of Work: Serviced doors and programmed openers and outside openers, as well as the opener devices in my rear view mirror.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

JAMES P.
01/2006
5.0
garage doors
  + -1 more
This company is an excellent example of why to use ''Angie's List''. They communicate well, show up when they say they will, and perform the work quickly and very efficiently. Springs, pulleys, cables, and rollers were replaced on one door. Safety cables were installed on all doors along with a pulley or two. All doors/rollers were lubricated and checked. I could not be more happy with the service, and the pricing was very reasonable.
Description of Work: Replacement of springs, pulleys, rollers, cables, and adjustments to three garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Bill B.
12/2005
5.0
garage doors
  + -1 more
Very professional, helpful, and non-pressure situation. Went out of their way to get me samples of door options. The installer had lots of experience, and did a first rate job.
Description of Work: Sold me, and installed new double garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$947

DAVID M.
11/2005
5.0
garage doors
  + -1 more
COX DOOR DID AN EXCELLENT JOB TAKING MY ORDER FOR A NEW GARAGE DOOR AND INSTALLING THE DOOR. THE WORK WAS DONE ON TIME FOR A REASONABLE PRICE. THE EMPLOYEES I SPOKE WITH WERE VERY COURTEOUS AND HELPFUL.
Description of Work: ORDERED AND INSTALLED A NEW GARAGE DOOR FOR MY GARAGE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

PHYLLIS S.
11/2005
5.0
garage doors
  + -1 more
THEY CAME OUT SAME DAY I CALLED EVEN THOUGH NOT AN EMERGENCY SITUATION. SCOTT WAS POLITE AND EXPLAINED WHAT HAD BEEN DONE. ELIMINATING THAT LITTLE HEADACHE WAS WELL WORTH THE EIGHTY DOLLARS AND WISH I HAD CALLED SOONER.
Description of Work: SERVICED OUR DOUBLE CAR WOOD DOOR. REPLACED TENSION SPRINGS, ADJUSTED LIMIT STOP, TIGHTENED HINGE BOLTS AND CHECKED GENERAL OPERATION OF DOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

ED AND NANCY L.
10/2005
5.0
garage doors
  + -1 more
EVERYTHING WAS DONE WELL. GOOD PHONE INTERACTION. THE SERVICE TECHNICIAN WAS POLITE AND DID A GOOD JOB.
Description of Work: REPLACED TORSION SPRINGS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

DARRELL B.
09/2005
5.0
garage doors
  + -1 more
EXCELLENT WORK, FRIENDLY PEOPLE, AND A GOOD PRICE...
Description of Work: PROBLEMS WITH GARAGE DOOR OPENER...REPAIRED AND OPERATES LIKE A NEW ONE NOW...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

MARY R.
09/2005
5.0
garage doors
  + -1 more
JOHN, THE SALESPERSON, WAS VERY QUICK TO RESPOND TO MY NEEDS. THE COMPANY THAT PUT THE DOOR IN TOLD ME IT WOULD BE OVER A WEEK BEFORE THEY COULD EVEN COME TO LOOK AT THE DOOR. JOHN HAD THE NEW DOOR ORDERED AND INSTALLED IN THAT TIME. I HAVE A DOOR THAT IS BETTER LOOKING, STRONGER, SAFER AND MORE ENERGY EFFICIENT. I KNOW COX DOOR WILL TAKE CARE OF ALL MY NEEDS IN THE FUTURE. THEY ARE THE ONLY COMPANY I WILL CALL FOR MY DOOR OR AWNING NEEDS.
Description of Work: REPLACED MY BROKEN GARAGE DOOR THAT CAME WITH MY NEW HOME ONLY SIX YEARS AGO. I EXPECTED THE DOOR TO LAST LONGER THAN IT DID BUT QUICKLY FOUND OUT ALL THE SUPPORTS WERE ONLY ALUMINUM AND GLUED ON TO THE DOOR; CONSEQUENTLY THE GARAGE DOOR OPENER PULLED THE SUPPORTS FROM THE DOOR. SINCE THE ORIGINAL INSTALLATION DID NOT INCLUDE A WAY FOR ME TO LOCK THE DOOR WITHOUT THE GARAGE OPENER ENGAGED, IT WAS A SECURITY PROBLEM. THE COMPANY, WHO INSTALLED THE DOOR, DID NOT CARE ABOUT MY SECURITY SITUATION AND SAID THEY COULD NOT FIX THE DOOR FOR ONE WEEK. I CALLED COX DOOR WHO INSTALLED AN AWNING FOR ME TWO YEARS AGO. COX DOOR TEMPORARILY FIXED THE DOOR THE SAME DAY IT BROKE BUT I KNEW I WOULD NEED A NEW DOOR. COX DOOR SALESPERSON, JOHN, ATTENDED TO MY NEEDS AND NEW ORDER IMMEDIATELY. THEY MADE ME FEEL LIKE I WAS THE TOP PRIORITY CUSTOMER THEY HAD. THAT WAS A WELCOME SECURE FEELING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,018

SETH G.
08/2005
5.0
garage doors
  + -1 more
CHRIS, VERY PERSONABLE, CAME OUT ON TIME, QUICKLY ASSESSED THE PROBLEM AND A FIX - WHICH WAS TO PUT A STRUT IN. REPAIR TO STRUT, LUBRICATED ALL OF THE HINGES, TRACK AND SPRING, AND COMPLETE IN ABOUT 15 MINS. PRICE INCLUDED THE STRUT AND LABOR. VERY SATISFIED. WE EVENTUALLY MAY UPDATE THE DOOR, AND COX DOOR WILL BE ON THE FIRST TO CALL LIST.
Description of Work: 16' WIDE GARAGE DOOR HAD A CRACK IN ONE OF THE PANELS. THIS CAUSED THE DOOR TO SAG WHEN IN FULL UPRIGHT POSITION. BECAUSE OF THIS, THE DOOR WOULD NOT LOWER PROPERLY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

OFELIA A.
08/2005
1.0
garage doors
  + -1 more
REPRESENTATIVE OF THE COMPANY (MARTHA) WAS VERY RUDE AND ACTED AS IF THEY DID NOT WANT MY BUSINESS. I WAS TRANSFERRED FROM ONE REP TO MARTHA AND SHE WANTED ME TO EXPLAIN WHAT WAS WRONG WITH MY DOOR AFTER I HAD JUST EXPLAINED EVERYTHING TO THE PRIOR PERSON. I ASKED FOR A DISCOUNT ON THE HOURLY RATE AND THEY ASKED WHY. I TOLD HER BECAUSE I AM MEMBER OF ANGIE'S LIST. I JUST THOUGHT THEY DID NOT WANT MY BUSINESS. I EXPECT BETTER CUSTOMER SERVICE THAN THIS.
Description of Work: CALLED FOR AN ESTIMATE ON GARAGE DOOR REPAIR.
Rating CategoryRating out of 5

LAURIE W.
07/2005
5.0
garage doors
  + -1 more
ABSOLUTELY SLICK! THEY TOOK INFORMATION OVER THE PHONE ON THE TYPE OF EQUIPMENT WE HAVE, & WHAT WAS WRONG SO THE REPAIRMAN COULD BRING THE SUPPLIES HE NEEDED. HE CAME THE DAY I CALLED, & DID THE JOB QUICKLY AND PLEASANTLY. THE $75 SERVICE CALL WAS A BIT STEEP, BUT I SUPPOSE IN LINE WITH THE AREA. WILL DEFINITELY USE THEM AGAIN IF NECESSARY.
Description of Work: REPLACED RECEIVER INSIDE GARAGE, FOR SIGNALS FROM REMOTE DOOR OPERATORS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

SHARRON & JAMES B.
04/2005
5.0
garage doors
  + -1 more
PROMPT, COURTEOUS, AND FIXED THE PROBLEM.
Description of Work: REPAIRED AUTOMATIC GARAGE DOOR OPENER, SERVICED BOTH DOORS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

JIM & BECKY B.
12/2004
5.0
garage doors
  + -1 more
ON TIME, VERY BUSINESS LIKE PERFORMANCE. A COUPLE OF RECOMMENDATIONS, PREVENTATIVE MAINTANCE. NO PROBLEM WITH THE FEE.
Description of Work: MAINTANCE ON BOTH DOORS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Contact information

PO Box 145, Indian Trail, NC 28079

http://www.coxdoor.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Handyman Services,
Awnings

FAQ

Cox Door Company Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 4:00 PM

Saturday: Closed

Cox Door Company Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, Cox Door Company Inc offers free project estimates.
No, Cox Door Company Inc does not offer eco-friendly accreditations.
No, Cox Door Company Inc does not offer a senior discount.
No, Cox Door Company Inc does not offer emergency services.
Yes, Cox Door Company Inc offers warranties.
Cox Door Company Inc offers the following services: Residential and commercial sales, maintenance & repairs of garage doors.
Sales of garage door screens.

Contact information

PO Box 145, Indian Trail, NC 28079

http://www.coxdoor.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed