Here at Amped we take pride in our customer service. We feel the best way to continue our success is with satisfied customers. 75% of our business is repeat business. Amped is family owned and operated. The owner Steve Neal is present on each and every install. Our services include residential, commercial and industrial installation and repair. Our technicians qualifications are verified and a full background check is ran before hired.
Our customers enjoy the piece of mind knowing they are getting
an affordable job, well done by trustworthy qualified technicians. Amped is able and ready to handle all your electrical wants and needs for your home or business.
We offer free quotes and can answer any questions you may have.We are Licensed, Insured and Bonded. (North Carolina #28779)
Business highlights
24 years of trusted experience
Services we offer
Residential, commercial & industrial installation & repair of lighting, landscape lighting, ceiling fans, outdoor lighting, recessed lighting, chandlers, saunas, microwaves, electric water heaters, pole lights, new circuits installation in tank less water heaters, dishwashers, freezers, vacuums, air compressors, & septic tanks.
When it was discovered I needed a new panel during the job they stayed late on a Friday to get it connected so I could use the new hot tub for a party the next day. Above and beyond the call with a smile and professionalism.
Description of Work: Connected electric for hot tub and wired new fuse panel.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Amped Electrical Inc
I would like to say thank you to this member for the wonderful feed back. When we showed up to complete the work on the hot tube, we discovered the member had no spaces open in their panel. They were having a party the next day, so I stayed late the do the panel swap and was able to get everything up and running. The customer was quoted all pricing before the work was done. I reduced the price on the panel swap by $300 dollars to try to help theses members out as much as I could. These members paid $1300.00 dollars for a new 200 amp panel with new breakers. $1200.00 for a 50 amp 220v circuit, disconnect, under ground piping, ground ring and full inspection. I assure you that was a great deal for the work completed. Thanks again for your business. Regards, Stephen Neal-owner.
Rachel R.
07/2015
5.0
ceiling fans, electrician, lighting
 + 1 more
Not much to review - Stephen performed the work quickly and to our satisfaction. Would use again.
Description of Work: Fixed a faulty light switch and ceiling fan
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Amped Electrical Inc
As usual I would like to say thank you to this member for the positive feed back. This member was very welcoming and I enjoyed meeting with them. I would like to add that there were two problems at two different addresses. A rental property had a bad switch in the bath room. Then I loaded up my stuff and drove ten minutes to this member's personal home to repair a ceiling fan. Both problems were repaired quickly and correctly. I think $200 is a very fair price for what was done and I don't understand why we were given a "B" rating. I appreciate the business and let me know if I can help in any way, any time. Regards, Stephen Neal-Owner.
Cindy T.
07/2015
5.0
electrician
 + -1 more
Stephen himself answered the phone and fit me in that day, knowing we had listed our home for sale and we're looking for service right away. He called about an hour prior to his arrival and gave me information about how long it would take based on my description of the issue, as well how much it would cost. He arrived on time and knew exactly what was wrong, fixed the switch issues, replaced them with higher quality product and was excellent to work with. We highly recommend Amped Electrical!
Description of Work: Came out same day and replaced/corrected 4 switches that were faulty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Response from Amped Electrical Inc
As always, I would thank this member for the great feed back. The switches were of poor quality and the plastic cracked. This allowed the inner parts to come loss and malfunction. The members were great and I really appreciate them as customers. Regards, Stephen Neal-Owner.
Kristen H.
06/2015
5.0
electrician
 + -1 more
They arrived on time. Did the work as requested. Were courteous and professional. I will use them again.
Description of Work: Steve and his team fixed a lot of small problems for us including replacing breakers rewiring overloaded circuits and replacing switch and outlet boxes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Amped Electrical Inc
I would like to thank this member for the positive feed back. They were a pleasure to meet and work with. I'm thrilled to have another satisfied customer and want to thank them for their business. Regards, Stephen Neal-Owner.
Lindsay S.
06/2015
5.0
electrician, home theater design
 + 0 more
They were great! Stephen was very knowledgeable and fixed the breaker issue and the doorbell. His employees mounted the tv and did a great job. He told me where to go buy the equipment we needed to save money. We will definitely use them again in the future!
Description of Work: Fixed 5 buzzing breakers and moved them around in the electrical panel, installed a TV over the fireplace, and replaced the doorbell that wasn't working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Response from Amped Electrical Inc
As always I would like to thank this member for the wonderful report. This members breakers were about ten years old and were the first generation of Arc fault breakers. This breakers tend to get harm and are supposed to be installed so that there is at least one traditional breaker in between each two arc faults. This was not the case at this members home. All the arc faults were stacked together. When this is done, heat becomes a big issue. The breakers seem to get too hot and go bad. I corrected all these issues and installed new breakers. Thanks again for your business! Regards, Stephen Neal-Owner.
Linda B.
06/2015
5.0
electrician, lighting
 + 0 more
Stephen was right on time. He determined what the problem was and fixed it. I was very satisfied with the quality of the work as well as the replacement parts. Job well done.
Description of Work: Repaired outside outlets and door bell.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$814
Response from Amped Electrical Inc
As always I would like to thank this member for the kind words.This member's outside outlets were not working and for some odd reason not protected by a GFI. Because of this, one of the outlets had terrible burn marks and the power wire got damaged. We showed what we found to the member and quoted her the best resolve, which was to replace the power wire and install a GFI. We also noticed the other three outside outlets were in need of replacement due to old insulators and corroded outlets. The member also had us trouble shoot her door bell. The transformer was burnt up and the chime wouldn't work right. We replaced both and installed new bell buttons. I'm thrilled this member was so happy with our services. That is our company's number one goal...complete customer satisfaction! We believe the best way to be successful is not to advertise to accumulate to most work possible but by word of mouth. Most of our business is repeat customers or referrals. The way to get and remain successful is to make sure we do top notch installs and repairs, at a fair price. Thank you again for the feedback and your business. Regards, Stephen Neal-Owner.
Anne H.
06/2015
5.0
electrician, lighting
 + 0 more
The team of two were punctual, professional, courteous, and efficient. They seemed to work well together and displayed a pleasant demeanir while working onsite. The original estimate of both arrival time and time to complete installation were accurate. The team consulted and advised of positive alternatives for a tricky location of one of the fixtures. I made the final decision and they carried through with installation as discussed. The team took care to keep floor covered and did a thorough clean up after completing installation. I'm very happy with the job and have already shared my experience with my family. The cost was moderately high but I am pleased with the work and feel it was well worth it. I would certainly use this company again as well as recommendi them to friends and fellow Angue's List members.
Description of Work: Installed four recessed lighting fixtures inside house hallway.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$935
Response from Amped Electrical Inc
As always I want to thank this member for the wonderful report she was kind of to leave our company. This member purchased our "$735.00 4 recessed cans on a dimmer Big Deal" on this site and called me to set up the appointment. This member informed me she wanted the recessed cans in her hallway, which meant a 3way dimmer would be needed and there was a plywood floor above the area, in the attic.The member also lives 30 mins outside our service area. I explained to the member because of the extra travel time,the 3way dimmer, extra work of removing and replacing the plywood...I would have to increase the price. The member understood and agreed to the increased price. I am very happy that the member feels the install went perfectly but I also understand the customer's disappointment in the increased price. I would like to add though, the customer was charged the exact price that was pre agreed upon over the phone. All in all the job went flawlessly as usual and I hope this member allows Amped to earn her business in the future. Regards, Stephen Neal-Owner.
Cori W.
06/2015
5.0
electrician, lighting
 + 0 more
Service was excellent. The owner Stephan Neal was onsite in the morning and even ran to the store as the downrod for our fan was too small in diameter. Kept in good communication beforehand and afterwards to make sure we were pleased with the final product. The electricians he left onsite completed the job in a timely manner, cleaned up and were friendly.
Description of Work: Removed existing and very dated light box over kitchen counter. Added 7 recessed lights and placed on dimmer. Installed ceiling fan for 18' ceiling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Amped Electrical Inc
As always I would like to say thank you to this member for the wonderful feedback. The job went in perfectly and I don't mind running to Lowes if needed to make sure a job can be completed because of it. These members were a delight to meet and work with and I look forward to continuing to earn their business in the coming future. Regards, Stephen Neal-Owner.
Michelle W.
05/2015
5.0
electrician
 + -1 more
They were responsive, on time, and professional. The finished work looks and runs great. We would definitely hire them again!
Description of Work: Ran a 220 and 110 outlet in the garage to support our woodworking equipment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Amped Electrical Inc
As always I would like to thank this member for the positive feed back. They were very welcoming and easy to work with. Thank you so much for you business and we are here if you need anything. Regards, Steve Neal-owner.
paula D.
05/2015
5.0
electrician
 + -1 more
A few weeks ago, we had a power surge through the house due to lightening. Stephen was the fourth electrician that came to the house and I immediately felt comfortable with him. He provided a comprehensive estimate and helped work with the insurance company. He came out on a Saturday to do the work, to ensure that it would be done in a timely manner. He was very professional. In the future I am planning to do a major renovation and will be using him for the job. I highly recommend Amped Electric!
Description of Work: Moved existing electrical panel from kitchen. Installed a new panel outside. Fixed wiring for stove.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Response from Amped Electrical Inc
As always, would like to thank this member for the kind words and her business. It is terrible this member had to go through this event and to add insult to injury the other three quote this member received from other contractors were extremely unreasonable. I walked her through each one and showed her where I could save her a lot of money and headache. Luckily we were able to get everything sorted out and the repairs were completed with out any problems. This member was a delight to work with and I'm looking forward to working together again in the future.Regards, Stephen Neal-Owner
Peter V.
05/2015
5.0
electrician, lighting
 + 0 more
Service was great - Steve and all his employees worked really hard to be on time, on budget, and made the whole project easy. We called desperate for an electrician within the week and Steve was there in an hour, and had work completed 3 days later.
Description of Work: New panel, kitchen renovation wiring including outlets, switches, and lighting. Added new outlets in laundry, garage, bathrooms, Porch, hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Amped Electrical Inc
As always, I would like to thank this member for the great feedback and for his business. It never gets old to hear we have made another life time customer. My guys kicked butt on this project. There was a lot to do in a short amount of time. Luckily I have a great group of guys that work as a well oiled machine and we were able to finish on time but most importantly...on budget. Regards, Stephen Neal-Owner.
Melinda W.
05/2015
5.0
electrician
 + -1 more
Steve and crew came in and worked tirelessly to complete all the work needed for the heaters and kitchen appliances. It was done with great thought and care to ensure things were done and explained to my satisfaction. It was installed to fit into the room and go un noticed. Great job.
Description of Work: Steve wired and installed infrared heaters and wired for my new outdoor kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Amped Electrical Inc
Firstly, I have to thank this member for all the business she has done with our company. This was the third project completed together and on one is a more welcoming and genuine person than this member. She now has the most impressive outdoor living space that I have ever had the pressure of being a part of. The job went being to finish with out a hitch, mostly due to this member being so organized and johnny on the spot making choices. Until we meet again, thank you so much and I'm here is you need anything. Regards, Stephen Neal-Owner.
Mengtzee L.
04/2015
5.0
ceiling fans, electrician, lighting
 + 1 more
Perfect! Steve understands what a homeowner needs and gave options. He found things that needed to be corrected and explained in detail what needed to happen. He repaired the issues and did not charge me anything extra.
Description of Work: Installed 2 Bath Fan/Light combinations with separate side wall venting for each..Ran new 15amp circuit from nearby GFCI outlet. Installed new s.p. toggle switch for each. Also found violation involving an add on outlet install from an installation from years past. Added proper old work box, New outlet and new wiring back to bedroom circuit...for NO ADDITIONAL CHARGE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Response from Amped Electrical Inc
As always I have to say thank you to this member for the kind words and his business. This member is a retired electrician, so he knows if did or did not do a correct and up to code install. There were a few small quick fixes that needed to be done and the member was floored when we just handled them. He tried to pay but I assured him they were simple and not to worry about it. The member did tip my guys which I thought was a class act. Thanks again and we are here if you need us. Regards, Stephen Neal-Owner.
Lori T.
04/2015
5.0
electrician, lighting
 + 0 more
Fabulous work! Steve was absolutely wonderful to work with. Very professional, reasonably priced, punctual and always in communication with the customer. I will definitely be using Steve and crew for any future electrical needs.
Description of Work: Installed additional recessed lighting in the kitchen and master bedroom and two additional electrical outlets, indoor and outdoor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$960
Response from Amped Electrical Inc
I would like to thank this member for the wonderful report. This member was an absolute delight to work for and very welcoming to us. The job went well and the member was thrilled with the finished product. Thanks again for your business. Regards, Stephen Neal-owner.
Heather G.
03/2015
5.0
electrician
 + -1 more
Steven was excellent to work with. Prompt, good communication, and very reasonably priced. Will hire again if needed.
Description of Work: Fixed electrical outlets no longer working and capped 220 outlet that was no longer being used
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Amped Electrical Inc
As always I would like to thank this member for leaving us the wonderful report. The repair was fairly simple and now everything is in perfect working order. These members were a pleasure to assist and I thank them for allowing Amped to earn their business. Regards, Stephen neal-Owner.
Greg P.
03/2015
5.0
electrician
 + -1 more
Stephen was great to work with; great communicator and he worked with me to provide multiple options for what I was looking to do for a connection for my RV for a 50 amp circuit.
Description of Work: Installed 50 amp circuit and ran it underground to preferred location for RV connection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Amped Electrical Inc
Thank you so much for the positive feed back. This member was a great guy to work for. As usual the job went off without a hitch and I look forward to working with this member in the future. Stephen Neal-Owner.
Jerry H.
03/2015
5.0
electrician, lighting
 + 0 more
Stephen Neal promptly identified the issue, which appeared to have originated during the construction of our home. He was able to get the wiring fixed and electrical service to that area of the house back in working order in just a few hours. We were very pleased with his timely assessment and professionalism during repair. Things are working great and will definitely call him with any future needs.
Description of Work: We had issues with upstairs lighting and electrical.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Amped Electrical Inc
As always I would like to thank this member for his kind works. This project was a bit of a challenge which involved tearing apart half of the switch boxes upstairs. By process of elimination we were able the isolate the issue. I believe during the contraction of the home, a screw or nail nicked the wire but showed no evidence of which until the wire was used for a few years. With use the wire insulation can warm up and soften allowing contact with the screw or nail to be made. Once contact occured, the hot wire made contact with the neutral. This instantly fried the wire, arc fault breaker and one light fixture. It was a bit of a treasure hunt but luckily we were able to replace the damaged parts fairly easily and give these nice folks some lights. The member's father actually hung out with me during the repair. He was very friendly and even assisted me when needed. I'm thrilled they are satisfied with the resolve and look forward to future meetings. Thanks again for the business! Regards, Stephen Neal-Owner.
Carl M.
03/2015
5.0
electrician
 + -1 more
Steve is great to work with! He communicates well, let's you know exactly how what his process is and gives accurate, timely quotes for his services. He replaced our main electrical panel and coordinated the inspection same day. All I had to do was contact the power company and request a service disconnect. Power was turned off at 9am and back on by 4pm. Everything went smoothly... I wouldn't hesitate to call Steve again for any electrical needs.
Description of Work: Replaced an outside main panel
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Amped Electrical Inc
As always I would like to thank this member for the wonderful report. This member was easy to work for and even helped me set up my canopy. There was possible rain that day but Amped will always come prepared to get the job done no matter what. We complete service change outs quite often and have a great relationship with the inspections offices in all the surrounding counties. There are some requirements to get a service change out completed same day. Everything has to go perfectly or the power will not be restored. First the electrical contractor has to have a high pass rate. Companies with lower pass rates actually get pushed back on the list of inspections. Most customers are unaware of this and the contractor just blames the inspection office. Second, the contractor has to have the ablity to tear down the old service and rebuild the new one in 5 hours or less. The site work usually starts around 9am which means the work needs to be complete no later than 2pm. This ensures the inspection office will have enough time to get an inspector on site to complete the inspection. Third, the service upgrade has to be perfectly installed the first time. If done incorrectly, the inspector will fail the job and reinspection will not take place until the following day. Sadly this leaves a family going over night without power. Amped offers the piece of mind this will not happen. Thanks again to this member for the postitive feed back and we appreciate the business. Regards Stephen Neal-Owner.
Bob P.
02/2015
5.0
electrician, lighting
 + 0 more
Excellent! I highly recommend Amped Electrical and Stephen Neal. He worked with us around a difficult scheduling situation to help us out. He is experienced, competent and a pleasure to work with.
Description of Work: Hang chandelier, modify two floor outlets. Both more complicated than it sounds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$525
Response from Amped Electrical Inc
As always I would like to thank this member for the great feed back. He was a delight to work for. He and made us feel very welcome in his home. The install went flawless as usual. The chandler had 100s of crystals and was purchased by his beloved late wife. We respected that and made very sure the light did not get damaged. The member also had some floor outlets that were poorly installed which caused them to be trip hazards. We weren't able to replace the outlets, so we had to remove them, chip out wood around them, shave down the covers which lowered the profile. Once reinstalled, they were level with the hardwood floors and the member was more then grateful we were able to make them work. It never gets old when I can satisfy the customer and we will continue to strive to do just that. Thanks again! Stephen Neal-Owner.
Robert K.
02/2015
5.0
ceiling fans, electrician, lighting, home theater design
 + 2 more
I was referred to Stephen, owner of Amped Electrical, Inc,. by my excellent contractor, Exterior Additions. I was very impressed with the level of communication and professionalism of Stephen and his assistant Alex. They always kept the scheduled appointment and called me when they were on their way over. The electrical work was done with skill and care. All of the wiring was neat and tidy, even under the new screened-in porch. I would not hesitate to recommend Amped Electrical, Inc. to anyone who is looking for a great electrician and a very honest and hard working guy!
Description of Work: I recently built a new screened-in porch on my house and needed an electrician to pre-wire the space and install new switches, outlets, circuit breaker, ceiling fans, and an articulated tv mount and tv. I also wanted to upgrade two older floodlights and install a new floodlight.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Amped Electrical Inc
As always I would like to say thank you to this member for the positive feed back. I am thrilled the member was so impressed with our craftmanship. We try our best to do neat, quality work. This member was great to work for. He greeted us with hot chocolate to help warm us up on a colder than usual day. Just an absolute pleasure to work with welcoming folks who know exactly what they want and even helped when the need arose. Thanks again! Stephen Neal-Owner.
Steve did an outstanding job. He was very professional and did great work. Steve was able to accommodate my time schedule. He completed all tasks in a timely matter. I highly recommend Amped Electrical.
Description of Work: - Installed two ceiling fans. - Bonded gas line and the main grounding electrodes. - Installed 600W dimmer on the living room light. - Installed 3-way switch to replace bad dimmer. - Installed digital timers for outside lights.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Amped Electrical Inc
As always I would to thanks these members for the wonderful report. They were very inviting and easy to work with. They needed a few extra things done, once we were on site and luckily we had the time to take care of all their needs, As usual the job went perfectly and I look forward to helping these member with anything they will need in the future. Thank you soo much for your business and I wish you the best. Regards Stephen Neal-Owner.
Christopher P.
02/2015
5.0
electrician
 + -1 more
Very friendly and professional. Job was completed quickly and successfully. He was transparent about the price from the beginning and stuck to his quote, however in retrospect, I feel like the price tag was a bit high for the amount of effort and the time it took to complete (2 people for an hour and a half).
Description of Work: Installed dedicated circuit with floor outlet for treadmill.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Amped Electrical Inc
As always I would like to thank this member for the feed back. I am sorry that this member felt the price was high after the job was complete and maybe I can shed some light on the subject. First I would like to state that the member said himself, I told him the total cost in advance and charge exactly what was quoted. Also when I called this member to quote the total, I was told they were waiting for the other two quotes to come in and he would let me know. Sense we were awarded the job, I assume we were also the cheaper of the three quotes.This member is correct in stating the job took an hour and a half to complete once on site but there are other elements that need to be considered in order to see what it took to get the work done. First is cost of material. We installed a brass duplex floor outlet on a dedicated circuit. The floor outlet and wire used cost $105. The member's breaker panel was full, which meant I had to buy a special breaker that would create an additional space for the circuit. The breaker was $40. There was also about $5 in miscellaneous material such as wire nuts and screws. This may sound small and petty to mention but we do more than a thousand jobs the size of this one a year. As a business we would be prudent to consider that $5000 additional over head. So the total for material alone was $150. Then you have to look at labor costs. The trip to this members home took 60 mins., plus the 90 mins to complete the work. It took another 45 mins to return to the job we left earlier. Total labor came to 3.25 hours for two men, which totals right at $100. We also have to add in gas, vehicle wear and tear, insurance, workers comp. etc. Easily adds another $40 to the cost of the job. Once you deduct to over head costs from the total, $210 remains. Last but not least we have taxes that will be at least 10%. When the dust settled the company profited about $190.00. This is in not way a unfair amount to ask when supplying 2 guys for almost half a day. I am not trying to debate this member nor plea a case. I simply do not want this member to feel cheated or taken advantage of in any way. I hope after explaining the details a little more clearly, this member will feel differently and we will be able to add him back to the happy customer list. Again I would like to thank this member for the wonderful feed back and for the business. Regards Stephen Neal-owner.
Brenda G.
01/2015
5.0
electrician
 + -1 more
I called Steve last night after typical work hours extremely nervous about the loud buzzing I heard in my electrical panel. He literally dropped what he was doing and drove straight to my house. He called me again on his way over to make sure his GPS was giving him the correct address, and I confided honestly in him at that time about what he might find when he got here. I've lived in my house for the last 29 years and have been living with multiple un-repaired electrical issues for years. Being a single mom and raising three kids on my own without any disposable income made repairs virtually impossible. So I had just been praying that things would hold out until I could afford to get them fixed. I had chosen Steve from Angie's list a week earlier and had planned on calling him two days later to fix my range, which had suddenly stopped working, so I was grateful not to have to hunt for an electrician blindly that particular evening. But having this new and potentially large additional problem left me extremely concerned about affordability. Steve reassured me not to jump ahead of myself and that once he got here and took a look at the problem, we could talk further. It was determined I needed a new electrical panel because the main breaker had failed. It didn't surprise me, as the panel was 29 years old. Steve spoke to me compassionately, worked out a deep discount, and offered me 30 day financing so that I could move forward with the repair. I would never have been able to afford the repair otherwise. The following day, Steve and Alex came over and installed the new electrical panel. They were very kind, answering all of my questions in great detail and made sure I understood what they were doing and why. After the panel install when the range still didn't operate properly, Steve located the problem and devoted additional time, free of charge, to stay and rewire the range connection so that he wouldn't have to leave me and my family without a stove and oven. This is an electrician who cares deeply about doing quality work and he does it with heart. Steve worked hard to earn my trust, and I give him my highest recommendation.
Description of Work: Steve and Alex installed a brand new electrical panel (upgrade) and went above and beyond rewiring my range connection in the kitchen so I wasn't left without a stove and oven.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Amped Electrical Inc
As always I would like to thank this member for her heart felt and kind words. It makes me feel great to know I was able to help this member in a truly hard time. Amped does offer third party financing but as this member stated, it was after hours which made it impossible to do. I have never done this before but after talking with this member, I chose to do the right thing and finance the repair personally. This is in no way a usual thing, I just chose to help this time. 99.9% of the time I am going to send a customer to our third party lender, so there is really no reason to call and ask. That being said, the repair as usual went perfectly but once the power was restored, we did find there were some existing problems we did have to repair. I thought these issues would be cleared up with the service change out but no such luck. The outlets in the kitchen were dead, except for the fridge outlet, which I found to be funny for obvious reasons. Also the stove was still no working. I was told a few years back when the stove was purchased, a friend came over and hooked it up for this member. We then pulled the stove out from the wall to check the connections and sadly it couldn't have been and more incorrect.Terminal screws were loose, the wire used for the connection was undersized. I was amazed that it didn't burn the place to the ground. This member and just agreed someone was looking over her and I'm just grateful nothing happened. After these issues were corrected, the stove fired up and amazingly nothing was damaged. This member was nervous she was also going to have to buy a new stove on top of everything else. Luckly, again someone was watching over her and her children. That was the reason I chose not to charge for the additional repairs. I felt the member deserved a helping hand. She is a really strong person and I really admire her for how well she has played the hand she has been given. She is truly one of those people that will come to mind when I get the silly thought that my life isn't the way I think it should be. Thank you soo much again for the positive feed back and I'm here if you need anything in the future. Regards Stephen Neal-owner.
Mary Katherine M.
01/2015
5.0
electrician
 + -1 more
It went well. Steve came to our home for an estimate just two days after I called him. He arrived on time, diagnosed the problems and scheduled the work to be done for the following day. The day of service he called ahead to let us know that they were running 30 minutes behind from an earlier job, which was nice of him to do. He kept us abreast of what they were doing each step of the way. Steve and his assistant were very pleasant and professional. They did not rush through the job, but took the time to do it correctly . They gave us a one year guarantee on labor and materials.
Description of Work: They switched out our old electrical panel that was in bad shape and updated the labeling for each breaker. They added a dedicated 20 amp circuit for our microwave oven that kept blowing its fuse when the stove was on also.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Amped Electrical Inc
As always I would like to thank this member for her wonderful report. Her and her husband were very inviting to Alex and I. They were truly a pleasure to talk with and work for. It is never easy to loose your heat on a cold day but they were very understanding. Once we dug in to the panel, we discovered that the main feeder cables were extremely loose. You could turn the lugs with your fingers.This loose connection was done by a prior contractor that did some work at the residence a few months back. The failure of properly tighten the lugs resulted in the bus bar shorting out and burning up. Due to the age of the panel, parts are no longer made which meant we had to replace the entire panel. I hate these lovely folks had to spend their hard earned money to fix the simple mistake of someone else. I am just glad the panel is the only thing that burnt up. That can be replaced, lives can't. As the member mentioned, the job went off without any problems and Amped has another happy customer. Thanks again for the feed back and have a great weekend! Regards, owner Stephen B Neal.
William M.
01/2015
5.0
electrician
 + -1 more
Steve and Alex were excellent! Steve and his crew are prompt, courtesy, friendly and professional. All the work was completed faster than expected and on budget. Will absolutely use again!
Description of Work: Steve installed a new meter/panel comb and wired our new sunroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Response from Amped Electrical Inc
As always I would like to thanks this member for the positive feed back. He was a pro as far as setting up disconnection and restoration of the power. As we followed the usual process of properlysetting up the service change out.The inspection office and Duke power was short of workers due to the holiday. This made me sick to my stomach and I wished I could have done something to speed up the process. We had the work done on time and ready to go but thanks to the county and Duke, this member had to go without power for 4 days!! Lets just say I was a little more than upset and everyday I called this member to see if the power was on, I braced myself for an ear full. To my unbelief and surprise this member is a class act and understood where the problem was. What a great guy!! Once the inspection did take place, the job pass first time and finally the power was restored. Again I want to offer this member a free service call for being soo cool about the process. The only thing I would like to add is there are a few items missing from the description of work. In addition the the 200 amp service change out, we also added 5 outlets in the sun room, a new circuit to feed the outlets, trouble shot and repaired the garage outlets, figured out a resolve to add a circuit for the garage fridge, trouble shot and replace the front porch outlet and added a dedicated 20 amp outlet in his office for a treadmill. I don't want any member reading this to assume I charge $2800 for a service change out alone LOL! I'm sure this member did not in any way try to make it sound that way but we can never be too careful. Thanks again for the fabulous report and Amped is here if needed. Regards, Owner Stephen B Neal.
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Service Categories
Electrical,
Lighting,
Ceiling Fans,
Stereo and Home Theater Systems,
Landscaping - Lighting,
Generator,
Phone Wiring,
Septic Systems
FAQ
Amped Electrical Inc is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: Closed
Amped Electrical Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Amped Electrical Inc does not offer a senior discount.
No, Amped Electrical Inc does not offer emergency services.
Yes, Amped Electrical Inc offers warranties.
Amped Electrical Inc offers the following services: Residential, commercial & industrial installation & repair of lighting, landscape lighting, ceiling fans, outdoor lighting, recessed lighting, chandlers, saunas, microwaves, electric water heaters, pole lights, new circuits installation in tank less water heaters, dishwashers, freezers, vacuums, air compressors, & septic tanks.