Animals Be Gone LLC

The contractor wanted to sell me a $95 "inspection" even though I can see exactly where the squirrels are getting in. He hung up on me when I told him that I don't need the inspection. Rude and obviously trying to jack up fee with the inspection.

They removed them and constructed barriers to prevent re-entry.

Tim was incredibly professional, kind, knowledgeable, and reassuring at every step. Approximately four months after moving to the area and living in our new home, another exterminator (Mr. McClean from Triangle Pest Control...also fantastic, but doesn't offer bat removal) noticed that we had a bat problem when he was conducting a search for termites. We immediately began looking on Angie's List. Animals Be Gone had rave reviews on Angie's List, but it also had the most comprehensive and detailed website of any of the services we found. I could tell that Tim really cares about honing his craft, not just earning money. This hunch bore out completely in our first interaction. Tim took photos of our attic and used them to show me exactly what the problem was and describe what he was going to do about it. Recognizing my terror (we had hundreds of bats and a mound of guano that had likely built up over many years), he took the time to reassure me that we did not have a health problem. He inspected the entire house for all animal entry points, he gave me a detailed and reasonable estimate, and he emailed me the photos. We discussed when he could come back to do the work, and he mentioned several times that he would want to do it at a sufficiently high temperature so the bats would move naturally. Although I DO NOT WANT bats living in my house, I nonetheless appreciate that his primary concern was humane treatment of the animals. A few days later (only about 48 hours after we'd said we wanted to move forward with all of the work), he sent two individuals back to complete the work. They too were professional, kind, prompt, and thorough. They had to repaint part of the wood trim on our house, and when I brought them the wrong paint color, they pointed it out and helped me find the right one. Their work looks beautiful, they were respectful of our home, and they were a pleasure to have around. The only (very minor!) feedback I would have is that it would have been nice to know that he wouldn't be the one performing the work in advance; it was just a surprise to have two new people show up at our house. In addition, it seemed these two people weren't as prepared as they could have been, as they had to call him a few times to ask questions about the bid. One note is that we inadvertently got a "comparison bid" on this work, because our real estate agent agreed to pay for it but wanted to get a quote from the vendor he knows. We begrudgingly did this, and the other vendor (not sure of the name) was actually higher and said the work would take longer. So then we were permitted to move forward with Animals Be Gone!

I had already engaged with another local company to investigate the obvious smell of a dead animal coming from the attic. That company did not find anything and left with money in hand. But the smell was so strong that I decided to call someone else. I called Animals Be Gone in the late afternoon on a Monday and Tim said he would send someone out at 9:00 the next morning. His 2 technicians arrived right on time the next morning. They were courteous and professional. They asked me where in the house I originally smelled the problem and then went into the attic to investigate. They knew from experience that the exhaust fan area is often a place to look. They found the animal immediately - literally in a matter of seconds. They bagged it and disposed of it. They then went around the house and identified possible locations the squirrel could have entered and gave me an estimate for fixing those. This was a great example of the difference in having trained, experienced technicians. The first company that came didn't even ask where the smell was coming from. They just wandered around a bit and said they couldn't find it. But Animals Be Gone knew what they were doing and I immediately felt they were committed to finding it. The only suggestion I have is that I wish the technicians included spraying some sort of disinfectant in the area after they find the animal. I had assumed that was part of the service but it was not. I went and bought some Lysol and sprayed it myself later on. Not a big deal but would have been nice if they had carried something with them and handled that as part of the service. Regardless, if I have additional issues in the future, i will call Animals Be Gone first.

Very efficient. Removed squirrel carcass in less than 15 minutes.

If there was a worse grade than F I would give it to this company. I requested a quote only for a bat removal in our gable louvers but ended up with a and quot;Wildlife Assessment Feeand quot; of $95 plus an incredibly high quote ($925). The initial fee was not requested as I knew exactly the scope of the service which included a singular bat removal (no babies), clean up, and installation of screens behind the louvers. The representative, Tim, also and quot;subtlyand quot; let slip scare tactics around the potential for a bat virus to harm my children if the bat was not removed. The company I decided on charged $600 (including some additional services not in the original scope) and did not charge a call out/assessment fee. The primary lesson learnt here is to absolutely clarify if there is a cost associated with requesting an onsite quote when dealing with Wildlife Removal companies.

There wasn't enough supervision of the work crew to assure that the metal flashing was installed correctly at the inside and outside corners of the joint between the fascia and the roof deck. I had to point out several areas that were not correctly finished. As this work was part of a larger project, two areas had to be completed by the gutter contractor. I was also a bit dismayed at the lack of care exhibited by the workers as to the potential damage their ladders might cause to the Trex deck.

They were very responsive and came out the next day. The snake was not there at the moment, but they spent an hour trying to find it and gave me very knowledgeable advice. Advice on what kind of snake it was, how that snake acts, and how to get rid of him. I think that I received good value for my money in the advice that I receive and the time that they spent and I thought they really cared. I am very happy with their service.

Excellent. Russ has worked on our property before. He is down-to-earth and friendly. This is a family business and he takes pride in his work. The first time we called Animals Be Gone we were having trouble with squirrels crewing on various part of our house. Russ and his assistant checked the exterior of the house, crawl space, attic and garage thoroughly. He recommended a couple of preventative exclusion measures for vulnerable areas. This included wire mesh to replace the vinyl screen on one of the roof vents and wire mesh for the attic and crawl space vents (both of which had signs of disturbance or chewing). Russ gave me an estimate for all of the necessary and recommended work. I picked the most urgent jobs to get taken care of first. Russ double checked that there were no creatures in the damaged soffit, repaired and painted that area and patched the roof on our shed. All that work looked great so I had him return a month later to finish the recommended exclusion work. Russ painted the attic vents before attaching the wire mesh so it all looked very tidy and neatly finished. Same for the crawl space vents. Most recently I called Russ because yellow jackets had exploited a gap in our siding and began making their way into the living spaces of the house. Russ put me on his busy calendar and came out within a couple of days. He went by the house and called me while I was at work so I wouldn't have to take time off and wait at the house. I was fine with the price and asked him to proceed with treatment and exclusion of the current problem area. The gap in the siding was filled as well as new caulking applied to the surrounding trim and window areas. Russ warned me that we would continue to see yellow jackets in the house for a while but eventually we should stop seeing them. He was correct. The guy knows what he is doing. I'll call Animals Be Gone anytime I have trouble with pests. They also use humane removal practices if creatures have to be extracted from an area.

Fantastic service, very friendly and professional. Thorough. Did an excellent job with the attic and left us with plenty of good advice

Tim was very friendly and responsive, and did a good job tackling a somewhat difficult and unusual problem. He had to run a long vacuum hose down our chimney to suck out old, smelly bat guano and other debris. He wasn't able to do a comprehensive clean up as he said he usually does, because there was no other way to access the bottom of the chimney, but he did the best he could given the circumstances. He was very willing to work with me to figure out a solution, and also did some patching of the chimney flashing while he was up there. My only complaint was that he didn't apply his initial consultation fee to total bill, which was more than I was expecting it would be.

I saw a bat in the garage a couple of nights in a row and became worried we might have a colony of them. Tim and Juan came out and inspected the house, and reassured me there was no sign of anything other than a lone male bat. He was very knowledgeable and made some suggestions about how I could encourage the bat to stop coming into the garage. It worked - it has been a couple of weeks and no sign of him since! Tim was really kind, professional, and practical. He didn't try to sell me any expensive treatments or tell me I needed a lot of preventive gear, or anything. He did give me a lot of useful advice about my old house. I was delighted with him and would use this company again if we ever had any problems.

On a Saturday night I noticed a dead deer in the backyard. By Sunday night the smell was getting really bad. It was about 50 feet upwind of the air conditioning unit and the odor was becoming noticeable inside the house. Monday morning I looked at Angie's List and chose Animals Be Gone based on the good reviews. I called 8:30 Monday morning and the truck was here at 11:30. The men determined the carcass had decomposed too badly to move, so they buried it. It was a hot nasty job with the smell so bad it would make you gag. I was very pleased with the fast service at a fair price.

Tim Walker came out to meet with us, view the house, and provide an estimate. He is clearly both extremely knowledgeable on the behaviors of multiple species as well as methods that successfully resolve the problem. The estimate was competitive, and seemed very reasonable considering the amount of work required, including repairs and upgrades to multiple areas of siding and roofing. He explained everything in extensive detail and we appreciated the approach to obtaining a long term fix. From my own research it was clear that if not done properly some cheaper quick fixes are usually only temporary. Tim and colleagues finished up in November, and we seem to have had the problem resolved as it is now late January and there have been no subsequent problems.

The workers arrived when they said they would and it was on short notice. They assured me they would be 100% successful and they were! They fixed the top of the chimney so this would not happen again.

I called Animals Be Gone because we had a woodpecker problem. A woodpecker had pecked 2 holes in the second story of our house. The people at Animals Be Gone answered the phone on my first call and set up an appointment to look at the problem. I told them that as long as they gave me 15 min to get to the house that I could be there any time. They told me they would come out the next day and would call me 15 min before they got there. The next day they called 15 min before and we met at the house. They looked at the holes and said that as long as the birds were not in there and there were no nests they could cover the holes (I had no paint for the house and they weren't sure they could match it) and put reflective strips at the corners of the house to scare any future birds away. I agreed and let them get to work. I came back out to inspect the work and they had done a great job, they even matched the color perfectly! I have not had any problems with woodpeckers since. They were friendly, prompt, and a pleasure to work with.

Russ was very responsive and intent on helping us solve our problem. As others mentioned, he offered several low-cost alternatives. We did elect to use his trapping and removal service - and appreciate that the trapping fee is good for 2 months (if anything else comes up - he'll bring the traps back out at no charge - just the removal fee). We were also impressed by his frequent checking of the traps.

We had a top notch experience with and quot;Animals Be Goneand quot;. They showed up on time, and advised us on how they would handle our problem with squirrels that have nested in our attic. The amazing thing was that they explained that we would not need them to do some expensive work since we were having our siding replaced by another company very soon. They just told us what the siding installers could do in order to prevent future infestations, and they explained that the noise and turmoil of the siding job would likely drive out the squirrels that are there now. If there are any that do remain however, we can call them to come back and take care of trapping and removing them. It is fantastic to find a contractor that chooses honesty over making a quick buck. I would use them for future work in a second, and I think other folks would be extremely satisfied with them also.

These guys are extremely knowledgable, they get into the places most folks won't go, and gave me an enormous amount of information about how to fix my problems, and how to prevent future one. They are the real deal with true understanding of North Carolina critters and how to best manage them. We had fruit rats in Florida, Squirrels in New Jersey and now this down here. I've dealt with a lot of critter guys and Animals Be Gone are OUTSTANDING! Knowledgable, fair-priced, very trustworthy and thorough. I have referred them several times.

No problem. Make sure you check the operation of the flap after the screen is installed to make sure that it works correctly. Several adjustments had to be made before it worked correctly. All done during installation.

They come when they're supposed to and humanely capture the raccoons and take them away. They seem like very decent folks.

When it rained real hard, we had a problem. They cleaned all the gutters and put new tops on. We have never had problems since then. They also recommended the ways to keep the animals out. When the animals had got in, they had chewed their way in. So, there was a big hole in the roof. So, we got someone to replace the boards on the chimney. Animals Be Gone did the work in stages. They even suggested that we need to cut the trees, in order to avoid the animals from coming in. We did hear the sound of animals the other day.

We had a bat infestation plus tons of guano (poop) in the detached garage of a house we just purchased. Tim and Russ were quick to respond to my call, coming out several days after my request. They charge a $95 fee just to look around and let you know what they might be able to do. First warning signs were the scare tactics they used with me on the possible infiltrations of snakes, bats, rats, and mice around my house. Then, they offered me the following quote to rid the 15 bats living in one of the louvers on the garage: $200 remove the bats, $300 prevent the bats return with a one-way valve, $300 to clean up the guano. $800? I heard bat cleanup was an expensive proposition because of state requirements in how they are removed and deterred on return. But this seemed ridiculously high, and I also had the distinct feeling I was being taken. We then called Critter Control who came out the same day, had the same state certifications, and performed the services for half Animals Be Gone's quote. Frankly, it looks like Tim and Russ Walker use FUD (fear uncertainty and doubt) to get as much money from their customers; that they'd rather sacrifice an ongoing business relationship (and associated recommendations) in place of getting max cash up front.

It went well. The bats appeared and there were about 40, none in our living space. Tim did a good job of removal by placing screens and a special exit with no return for the bats to leave. He returned and cleaned up the mess that the bats leave as well. He was punctual. I did think the price was high but I was limited in my options. He also did not remember that he was paid for his first visit already when it came time to collect for his last visit and he did not have the original estimate that he gave me. It appeared to me that the estimate was the cost as he did not revise that in any way post doing the job. In other word, he charged me what he quoted me and there was no increase or decrease based on the work performed.

Russ was very friendly and polite. My teenage son's room is a mess and I can understand why it would be difficult to locate the bat. However, for peace of mind, it would have been nice to have had Russ find it the first day. We ended up losing two nights sleep. I mentioned to Animal Control that I thought $125.00 was a high price to pay when a bat was not found on the first day (they came back the second day free of charge). The lady from Animal Control told me most companies charge at least $300. So, going on her word, I would say Animals Be Gone is reasonably priced.