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Professional Carpet Care & Pressure Washing

Carpet Sales and Installation, Pressure Washing, Flooring Sales and Installation,

About us

Additional email - procarpetcare@bellsouth.net. Locally owned & operated.

Business highlights

Emergency Services Offered

Services we offer

Residential and commercial carpet cleaning, pressure washing, flooring sales & installation.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

MasterCard
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Carol B.
08/2012
1.0
carpet installation
  + -1 more
The first thing I will say is that cheaper is not always better. These guys were not very expensive so I decided to go with them. After speaking with them, I trusted them to come do the work for me. The installers were great and fixed everything that needed to, it just was not a very good experience with the owner. I originally had to call them after the first installation to fix a couple seams and what not. For one, he tried to charge me for all the carpet that I had purchased while he was installing it. It turned out I bought about 20 yards too much and he tried to charge me for all of it thinking that I wouldn't notice. Another thing is after he measured the carpet, it took about 3 months before they came to install it. He told me I needed a new bolt padding which would cost me an additional $400. I found out later that I only needed about $115 worth. After 3 months of waiting they got here and it turned out they had measured it wrong. When he realized it had been sewn wrong, he just cut it with a knife and ended up having to take it back to re-measure it. The guy at Carpet Discount said that our carpet had been sitting there the entire 3 months. Also, when they brought it back, it had some yellow trim on it that did not match the carpet at all. There was a stain that I asked where it came from and he said that he didn't know even though it had been in his possession the whole time. What it comes down to is he owed the installer money, he didn't pay me for damaged carpet, he kept it for 3 months, and he did not do a good job on it. Now he is just avoiding everything. I tried hiring a private detective to get to the bottom of this. I do not recommend using him.
Description of Work: I hired Professional Carpet Care to install some carpet in an upstairs home.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    PO Box 2726, Huntersville, NC 28078

    www.realpages.com/sites/procarpetcare

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Pressure Washing,
    Flooring Sales and Installation,
    Carpet Cleaning

    FAQ

    Professional Carpet Care & Pressure Washing is currently rated 1 overall out of 5.
    Professional Carpet Care & Pressure Washing accepts the following forms of payment: MasterCard,Visa
    Yes, Professional Carpet Care & Pressure Washing offers free project estimates.
    No, Professional Carpet Care & Pressure Washing does not offer eco-friendly accreditations.
    No, Professional Carpet Care & Pressure Washing does not offer a senior discount.
    Yes, Professional Carpet Care & Pressure Washing offers emergency services.
    No, Professional Carpet Care & Pressure Washing does not offer warranties.
    Professional Carpet Care & Pressure Washing offers the following services: Residential and commercial carpet cleaning, pressure washing, flooring sales & installation.

    Contact information

    PO Box 2726, Huntersville, NC 28078

    www.realpages.com/sites/procarpetcare