Ogle's Hardwood Flooring

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Mike and his installers saved us a great deal of hassle and time in helping us replace our hardwood floor. We appreciate all they did to help us.

I had called several other companies that would not even bother to try and fix this stain on my hardwood flooring. This company came out and looked at the problem stain. It actually seemed like they went out of their way to fix the problem when the other companies would not even try.

Since they would not return phone calls for an estimate, there was nothing to report on.

I called Mike Ogle from California and he did the work a week before I moved into my home without one red cent from me. It took me 8 weeks to get him to come over and pick up the check. It is the best part of my house. The floors look great.

We were very impressed with the work that they performed. They were very professional and efficient, and were able to complete the work in just one day (we had already taken out the existing carpet and hardwood). The flooring is beautiful, and we have received many compliments on it. We would definitely recommend them, and are already planning on using them again for another job.

WHEN HE CAME TO GIVE ME THE ESTIMATE, HE DIDN'T HAVE ANYTHING NICE TO SAY ABOUT THE PRODUCT THAT I HAD PURCHASED. WHEN THE INSTALLERS SHOWED UP, ONE COULDN'T SPEAK ENGLISH AND THEY WERE BOTH YOUNGER MEN. HE SAID THEY HADN'T INSTALLED LAMINATE BEFORE. THE WORK LOOKS AWFUL. THERE ARE CORNERS COMING UP, BOARDS THAT ARE MISMATCHED AND DON'T MEET, GAPS BETWEEN BOARDS, AND THEY ARE BOWED UP. THE WORK LOOKS HORRIBLE. THEY CUT THE HOLES FOR THE FURNACE VENTS TOO BIG, SO THERE ARE GAPS AROUND THE VENT. I'VE CALLED HIM ABOUT THE PROBLEM AND HE OFFERED TO PULL UP DIFFERENT BOARDS AND TRY TO FIX THEM, BUT HIS INSTALLER HAD TOLD ME THAT COULDN'T BE DONE. HE SAID HE WOULD GIVE MY MONEY BACK FOR THE INSTALLATION, BUT WOULD NOT REPLACE THE FLOORING THAT THEY DESTROYED. I WILL HAVE TO PAY TO HAVE THE WHOLE THING REDONE. IT WAS A REALLY BAD EXPERIENCE. ANYONE WHO IS CONSIDERING USING THIS SHOULD SEE MY FLOOR!

OVERALL FLOORS LOOK NICE BUT THESE THINGS CAUSED OUR DISSATISFACTION: 1.) MIKE DOESN'T DO THE WORK, HIS CREW DOES AND HE WASN'T HERE AT ALL. THEY LEFT GLUE ALL OVER THE FLOOR AND ALTHOUGH HE SENT THEM BACK TO CORRECT, THEY STILL DIDN'T GET IT ALL. 2.) WE HAD AREAS WHERE THE FLOOR NEVER STUCK TO THE SLAB, HE PUT SAND BAGS ON THEM BUT SOME NEVER CORRECTED. 3.) HE CAME BACK ONCE TO FIX THE WORST AREAS, HE FIXED SOME, BUT NOT ALL, AND NEVER RETURNED CALLS FOR FURTHER DIRECTION. 4.) THEY DIDN'T PUT A TRANSITION PIECE BETWEEN THE LAUNDRY ROOM LINOLEUM AND THE HARDWOODS BECAUSE WE SAID EVENTUALLY WE WOULD TILE THAT ROOM (EVENTUALLY MEANT MONTHS LATER NOT DAYS). 5.) HE SAID HE WOULD REPLACE OUR BOTTOM WHITE MOLDING STRIP WITH ONE THAT MATCHED THE FLOOR PERFECTLY - IT DOESN'T MATCH - NOW HE SAYS IT'S AS CLOSE AS POSSIBLE. 7.) DIDN'T TELL US IN ADVANCE THAT THE TOILET AND PEDESTAL SINK WOULD BE REMOVED FROM POWDER ROOM AND A PLUMBER WOULD NEED TO PUT BACK.

MIKE WAS VERY PROFESSIONAL AND MADE SURE HIS EMPLOYEES WORKED EFFICIENTLY AND COMPLETED WORK ON TIME. HE BROUGHT THE WOOD IN A WEEK IN ADVANCE TO CURE IN OUR HOUSE BEFORE INSTALLING. HE ARRANGED THE WORK SCHEDULE TO MATCH OUR NEEDS. HE AND HIS WORKERS WERE ON-TIME AND THE WORK WAS COMPLETED AS ORIGINALLY SCHEDULED. THE WHOLE JOB TOOK ONLY FIVE DAYS AND WE HAD MINIMAL DISRUPTION TO OUR USE OF THE HOUSE. THE 'DUST-LESS' SANDING SYSTEM WAS JUST GREAT, THERE REALLY WASN'T ANY DUST FROM THE SANDING! AND YOU CAN'T TELL WHERE THE EXISTING FLOOR ENDS AND THE NEW FLOOR BEGINS. HE DID A GREAT JOB WITH THE FEATHERING. A MONTH AFTER INSTALLATION WE FOUND A ROUGH SPOT ON THE FLOOR AND MIKE CAME OUT TO SAND AND FIX, AND AT OUR REQUEST PROVIDED US WITH A SMALL JAR OF POLYURETHANE FOR ANY FUTURE NEEDS. WE WERE VERY SATISFIED & WOULD RECOMMEND HIM TO OTHERS.

HE WAS PUNCTUAL AND VERY PROFESSIONAL. HIS DUSTLESS SYSTEM IS A REAL PLUS SINCE I HAVE BAD ALLERGIES. THE PRICE WAS ONLY A LITTLE MORE THAN WE EXPECTED, AND WE''VE DECIDED TO WAIT A FEW MONTHS BEFORE HAVING THE REFINISHING DONE.

I HIGHLY RECOMMEND MIKE OGLE AND HIS TEAM. HE IS ONE OF THE MOST RESPONSIVE CONTRACTORS I HAVE EVER USED. WHEN THE ICE STORM HIT AND WE LOST POWER FOR A WEEK, HIS TEAM WORKED OVER A WEEKEND TO KEEP US ON SCHEDULE -- AT NO ADDITIONAL COST. THE HARDWOODS ARE BEAUTIFUL AND MIKE REALLY KNOWS WHAT HE IS DOING. BEWARE INSTALLERS THAT SAY YOU CAN HAVE FLOORS DONE IN ONLY DAYS -- THE WOOD MUST ''CURE'' AND ADJUST TO THE HUMIDITY LEVEL IN YOUR HOME FOR AT LEAST A WEEK BEFORE INSTALLING THEM.