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N.C. Storm Repair

2.0(
1
)

Screen repair, Windows, Siding,

... +5 more

About us

The Carolinas are famous for our hail storms but the result is that your roof takes a beating. We know how to quickly assess and repair both residential roof hail damage as well as commercial building roof hail damage. To speak with our N.C. Storm Repair Inspector simply call 704.719.9775, you will be provided a clear process to maximize your claim as well as a positive approach to prepare your call to the insurance company, including proven language to use with the adjuster that will set the stage for maximum insurance funding. As a leading North Carolina Roof Repair and Hail Damage Repair firm, N.C.Storm Repair Specialists provide extensive roofing repair services with unique programs and solutions to meet your needs. Our roofing specialists are recognized for their quick and organized Hail Damage Reports and insurance claim negotiation solutions that respond to the time-sensitive nature of hail damage roof restoration. When we repair your home or building roof, know that our products, installations, and construction services are guarded by our warranty, offering valuable peace of mind. We make it as smooth as possible to get your roof repaired quickly and the right way.  We are just a call away and our storm and hail roofing specialist will inspect your roof in person, advise you on the best materials and options, and even guide you through any home insurance questions you may have.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Roofing, ReRoofing, Siding, Windows, Screens, Gutters, Storm Damage Repair

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Reviews

2.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%
Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0
Write a review
Showing 1-1 of 1 reviews
Dawn G.
12/2014
2.0
screen repair
  + -1 more
The door fell off the tracks within the first week. Door was fixed but still isn't working exactly right, but NC Storm Repair was unwilling to come back out to look at it.
Description of Work: Sub-contracted the work out to replace our garage door.
Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0
$1,000
Response from N.C. Storm Repair
We installed the garage door. Their insurance company paid for a new garage door which we installed. The owner's needed a new opener that was outside of the insurance claim. they had a new opener installed after we installed the garage door. the opener failed and they had it fixed. The owner has never said anything to us about the garage door installation nor mentioned anything to their insurance company (Allstate) The owner also filed a complaint with the Better Business Bureau which was dismissed. The complain filed with the BBB did not mention the garage door and even admitted that everything was fine. They have been upset that we would not do extra work outside of the insurance claim on their house. The insurance company paid for the storm damage that occurred on their home and the insurance company has been satisfied with our work. We have done more than 20 other homes in their neighborhood that were damaged by the storm that occurred on May 23 2014. All of their neighbors have been extremely happy with our work and recommended us to their neighbors. We are a small company that works only in our local area and so we value our reputation. If you could help us with this unfounded complaint we would greatly appreciate that. If the owner want us to get in touch with the subcontractor who installed the garage door we will gladly do that and make sure that the door works properly. We will be working at their neighbors tomorrow and if you advise we will contact the Goenaga's. But, I do not wish to be verbally abused and accused of things we did not do. Mr. Goenaga paid us and when he made the last payment agreed to take care of some touch up work and suggested we credit him $150 for him to have a door jam painted the way he wanted. We told him that we would do it, but if he wanted have someone else do it to his satisfaction that would be alright with us. As you can see this job, which included multiple subcontractors, was filled with complaints by the owner. We went to their house, talked to them, worked with them multiple times to try and do the job to their satisfaction. we had hoped that it was finally over when we received the final payment and {removed member name}s confirmation that he was happy. I am disappointed that someone would wait until Christmas to complain about work that had been completed months earlier. Please help.

    Contact information

    9911Rose Commons Dr. Ste. E, Huntersville, NC 28078

    www.ncstormrepair.com

    Licensing

    Bonded
    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Screen repair,
    Windows,
    Siding,
    Roofing,
    Home inspection,
    Gutters,
    Garage Doors,
    Decks and Porches

    FAQ

    N.C. Storm Repair is currently rated 2 overall out of 5.
    Yes, N.C. Storm Repair offers free project estimates.
    Yes, N.C. Storm Repair offers eco-friendly accreditations.
    No, N.C. Storm Repair does not offer a senior discount.
    Yes, N.C. Storm Repair offers emergency services.
    Yes, N.C. Storm Repair offers warranties.
    N.C. Storm Repair offers the following services: Roofing, ReRoofing, Siding, Windows, Screens, Gutters, Storm Damage Repair

    Contact information

    9911Rose Commons Dr. Ste. E, Huntersville, NC 28078

    www.ncstormrepair.com