Imperial Tile Company, LLC

marble contractor, ceramic tile installer

About us

Imperial Tile Company LLC is a leader providing our customers with the highest quality products and craftsmanship in an honest, efficient, and professional way. Our pledge is to create successful relationships with our customers, employees and community by building trust, treating every project with the utmost integrity and exceeding expectations. Every employee at Imperial Tile is an hourly associate . We do not subcontract or broker your project. When you hire Imperial Tile, you get Imperial Tile. We look forward to working with you!

Business highlights

20 years of trusted experience
Se Habla Español
Veteran Owned & Operated

Reviews

4.9113 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
4.9
Showing 1-25 of 113 reviews

Janet R.
06/2024
5.0
I had two bathroom walls completed by Imperial tile, The gentlemen arrived on time and completed the work in one day. The were professional and very nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ray b.
05/2024
5.0
Excellent people to work with

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peter L.
11/2023
2.5
Very disappointed...We purchased our supplies and accepted the quote which was a premium price for a job we were told would take 3 days to complete. It only took a day and a half and my husband had to scrape excess grout in places. Not completely unhappy with the tile, but Joe did not return to install the two shower ledges as promised, or to inspect the tile even though I reached out several times to schedule.

Rating CategoryRating out of 5
quality
3.0
value
2.5
responsiveness
3.5


Keith Y.
10/2023
4.5
Great experience. Worked with my varied schedule and completed on time. Beautiful job. Would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike H.
09/2023
5.0
Joe is very professional, friendly, and great to work with. My bathrooms look great!! Nex and Claudia were professional and hard working. When they left for the day you could hardly tell that they were here because they clean up so well after theyâ re done. Just a couple of snags with communication but it all ended very well!!! Thank you Joe!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan C.
08/2023
5.0
.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jordan B.
08/2023
5.0
Joe was great to work with! Communication was timely and professional. Joe and team were flexible on installation timing and finished my bathroom floors quickly. Great experience and will hire them again for my next project!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,480

Missy O.
08/2023
5.0
This company is the best to work with. Very professional and customer service oriented. We love the tile work in our new house. Three bathrooms and a backsplash. We highly recommend!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ben S.
08/2023
5.0
Very professional,4 employees came & knocked out 2 baths,kitchen & fireplace in a very timely manor,high quality work & great communication.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

leonard k.
08/2023
5.0
I'm Well Please with Joe and his team. Being a Retired Postal and HVAC Tech. I know what it is to Correct someone else's Project. But that is Exactly what Joe did, Joe has Set a High Professional Standards, they Delivered! My Kitchen Backsplash not only Look Great, but was INSTALLED PROFESSIOALLY RIGHT THIS TIME!!! I Plan to Schedule future projects with Joe in the future. I Highly Recommend Imperial Tile Company LLC L. Keitt

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joyce Y.
04/2023
5.0
The service performed was r exceptional from wiring the price to providing the amount of materials needed and staying on top of the materials that would be needed and ensuring hisvxi tractors weee available, arrived and starting the remodel and ensuring the contractors working on tow job were staying on task.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Alyssa R.
02/2023
5.0
So friendly and professional! They were prompt and did the job quickly and beautifully! Would highly recommend!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,000

Melanie R.
02/2023
5.0
Wow!!! I cannot express how glad I am to have found Joe. Everything was perfect in my bathroom remodel. Joe and his team rebuilt my tile shower and tiled my bathroom floor and walls. It is beautiful and I can't wait to have them back for my other bathrooms!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,400

Diane N.
01/2023
5.0
Joe provided a prompt estimate and schueduled my project the following week. His team did an excellent job with the installation, showed attention to detail, came on time and were nice to deal with. It's a pleasure to deal with skilled professionals to strive to do the job right. I couldn't be happier with my new outdoor room tile floor.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Nyle B.
01/2023
5.0
Joe and his team were excellent. We could not be more pleased with the communication, preparation, and execution of the job with us and his team. The quality delivered shows that Joe and his team are confident in their skills and take pride in their workmanship. The awesome detail in the work separated Imperial Tile from others that we have used in the past, the niche was installed with marble surround and the edges were beveled together, the end cut of a tub surround utilized a cut from one piece, the recommendation of running the large tile horizontal made the lines in the Porcelanosa tile and grout lines line up perfectly. This was key since the installation was done in an older home where no two walls were square. Joes Communication skills with us and his team were important so we could align on the recommendations, make decisions, and complete the job on time. We will recommend Imperial to others and hire Joe for any of our projects. Simply the Best!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rodney C.
11/2022
5.0
They provided the estimate n a quick and efficient manner. They were on time and installed the tile in a professional manner while keeping the area clean and orderly during the project.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lei D.
11/2022
5.0
Joe and his team are tile experts. They did all the tile in our complete gut remodel. 5 bathrooms, kitchen and laundry room. Fantastic!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve S.
11/2022
5.0
This is the second bathroom they have remodeled for us. Very happy with the level of service job was completed on time and on budget.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judy F.
09/2022
5.0
I have worked with Imperial Tile Company on several projects. Joe and his team have exceed my expectations each time. They were professional, knowledgeable, patient and their workmanship is phenomenal. Highly recommend them to anyone that is looking at having tile work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Amanda S.
07/2022
5.0
Joe and his crew do an amazing job!! They are perfectionists when it come to laying tile. They also keep everything in the project area and surrounding extremely clean! They did my master bathroom floor and shower! I highly recommend them to anyone looking for a tile job!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Earl S.
07/2022
5.0
I had over 1,000 sq ft of porcelain tile installed on our floors. Initial quotes were high and decided to postpone the project until I reached out to Joe at Imperial. The cost of labor was reasonable so I decided to proceed. I am glad I did. The floors look great. I would not hesitate using them in the future for tile projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$17,000

Dimitri P.
07/2022
5.0
This company was very professionally ran and accommodated thier schedule to help my busienss get open with installing tile quicker than expected. Would do business again and recommend them to anybody looking for tile services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,489

Kieran M.
07/2022
5.0
Great work and communication. Joe and his team removed and installed a backsplash in my kitchen. I would recommend them to others for tile work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kieran M.
07/2022
5.0
We had a great experience with Joe and his team. The backsplash demo and installation was great. We will plan to use them for any future tile work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,000

Pam S.
06/2022
5.0
Always stayed in touch. Made sure that everything was done to my satisfaction. I would highly recommend Joe and his crew for a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

12712 Cliffcreek Dr, Huntersville, NC 28078

https://imperialtilecompany.com/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

marble contractor,
ceramic tile installer

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

No, Imperial Tile Company, LLC does not offer free project estimates.
No, Imperial Tile Company, LLC does not offer eco-friendly accreditations.
No, Imperial Tile Company, LLC does not offer a senior discount.
No, Imperial Tile Company, LLC does not offer emergency services.
No, Imperial Tile Company, LLC does not offer warranties.

Contact information

12712 Cliffcreek Dr, Huntersville, NC 28078

https://imperialtilecompany.com/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed