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HIGH POINT UPHOLSTERY

Upholstering

About us

Furniture Reupholstery Residential

Business highlights

21 years of trusted experience

Services we offer

residential furniture re-upholstery. Pick up and delivery fees,Hours are by appointment only.

Services we don't offer

WOOD REFINISHING, WINDOW TREATMENTS, AUTO UPHOLSTERY, MARINE UPHOLSTERY, UPHOLSTERY REPAIRS.


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.916 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
6%
1
6%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-16 of 16 reviews

John S.
07/2016
5.0
upholstery
  + -1 more
The chairs were gorgeous! Delivery and pick up was on time and easy (by them). The work was done with great detail and the result was beautiful. I have already contacted Kim to find out how much fabric I need for the next chair that I will have them do.
Description of Work: Two chairs recovered

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Josiane A.
01/2015
5.0
upholstery
  + -1 more
They finished the work in a week. They did a great, professional job and the pricing was good with them.
Description of Work: They reupholstered a sofa, loveset and cushions. I provided my own fabric. They picked up the furniture from me and returned it to me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Beverly H.
07/2014
5.0
upholstery
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HIGH POINT UPHOLSTERY
Thank you for your business, we look forward to serving your upholstery needs in the future.

Charles T.
04/2014
5.0
upholstery
  + -1 more
unknown
Description of Work: Upholstered two chairs. I provided the fabric, he provided and replaced the foam. |I took the chairs to him, he delivered them to me on schedule. Very excellent service and quality workmanship.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from HIGH POINT UPHOLSTERY
Thanks for the great review [removed member name], we appreciate your business!

Gale B.
04/2014
1.0
upholstery
  + -1 more
unknown
Description of Work: I've tried many times to access their website only to be kicked out. That's very frustrating! I give up.
Rating CategoryRating out of 5

Response from HIGH POINT UPHOLSTERY
Good afternoon [removed member name], I apologize for there being issues with you being able to access our website. As soon as I read your review I went to the site and had no issues, I also asked a couple of other people to check it out and they too had no issues. I can't explain why you weren't able to get on the site, but it encourage you to give us a call at 704-896-6833. Technology is supposed to make our lives easier right?? :-)

ELIZABETH M.
03/2014
5.0
upholstery
  + -1 more
Kim has helped me with several outdoor and indoor cushions. They do beautiful work and always within the time quoted.
Description of Work: Created several cushions both indoor & out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Brenda C.
01/2014
5.0
upholstery
  + -1 more
Very fast and extremely detailed. Everything promised was performed. No charge for pick up and delivery. Very friendly couple.
Description of Work: Covered a sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$595

DAVID & ELIZABETH P.
11/2013
2.0
upholstery
  + -1 more
I was not able to connect with this service provider.
Description of Work: I tried stopping by the business on a Saturday morning when the ad said that they'd be open, and a sign said "By appointment or by chance". It didn't say anything about an appointment in Angie's List. I also tried calling, and the voicemail message said that the mailbox was full, so I couldn't leave a message.
Rating CategoryRating out of 5

Response from HIGH POINT UPHOLSTERY
We certainly apologize that the Angie's List customer was not able to contact us. We are not open on Saturdays, it clearly says this on our Angie's List profile, I have edited our profile to say by appointment, I regret the inconvenience.We do try to work by appointment, we are a husband/wife team. In order to control our quality we must control the flow of our work schedule, this is essential in order to maintain a high quality product. It is unfortunate that we've been given a D rating by this Angie's List customer, considering we never actually worked with her. Kindest Regards, Kim Locklear

Carol A F.
07/2013
5.0
upholstery
  + -1 more
They are very good.
Description of Work: High Point Upholstery will be doing my couches.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey W.
07/2013
5.0
upholstery
  + -1 more
They did a wonderful job.
Description of Work: Furniture Upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lesley H.
04/2013
5.0
upholstery
  + -1 more
unknown
Description of Work: I had a chair reupholstered by High Point Upholstery in January 2013. They are very organized, scheduling a pickup and delivery about 3 weeks apart. Very good quality work and very professional.
Rating CategoryRating out of 5
Yes, I recommend this pro

Camille P.
07/2012
5.0
upholstery
  + -1 more
Company gave estimate over the phone after looking at pictures of the chairs that I sent via email. They picked up the chairs, in a matter of days, after I purchased my fabric. The chairs were finished and back to me within 10 days. Great job.
Description of Work: I had 2 very large chairs upholstered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

PATRICIA K.
12/2011
5.0
upholstery
  + -1 more
Overall, the experience went very well. One thing that I really liked about them was that I wasn't required to purchase the fabric from them. Because of that, I was able to go to an outlet fabric store, which saved me a lot of money. High Point Upholstery just charged for the labor at a very reasonable price. The work was excellent.
Description of Work: They re-covered six dining room chairs along with one small bedroom chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SELENA AND MARK S.
02/2011
5.0
upholstery
  + -1 more
Over 5 1/2 years, we have had five pieces of furniture recovered by Dallas and Kim at High Point Upholstery. Each time we were impressed with the quality of work, the very reasonable price, and the punctuality of the completion time of their work. We still have everyone of the pieces that High Point recovered for us, and in a few years when we get "tired" of the decor' of the room we will have Dallas and Kim recover those pieces again. These are fine, professional, christian people caring about the "detail" of each piece of work, and they always ask if everthing is to our satisfaction with a follow-up call. I would not go anywhere else in the Charlotte area for upholstery work but High Point Upholstery!
Description of Work: High Point Upholstery added new form to the sofa pillows they had made previously for us almost six years ago. The "re-foamed" pillows look and feel great and Kim even steamed the fringe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

NICK L.
07/2005
5.0
upholstery
  + -1 more
KIMBERLY AND DALLAS, WITH HIGH POINT, WERE PROMPT, COURTEOUS, AND VERY PROFESSIONAL. THEY SHOWED UP WHEN THEY SAID THEY WOULD, AND CALLED TO KEEP ME UPDATED OF THE SCHEDULE. THE TURN AROUND TO GET ON THE PICK-UP SCHEDULE WAS QUICK. THEY RE-COVERED THE CHAIR FLAWLESSLY, IN LESS THAN A WEEK AND A HALF FROM THE PICK-UP (WHICH INCLUDED THE FOURTH OF JULY HOLIDAY WEEKEND). THE CHAIR LOOKS GREAT. THEY EVEN MADE A COORDINATING THROW PILLOW WITH THE REMAINING FABRIC, WHICH WAS A NICE TOUCH, AND GREATLY APPRECIATED BY ME. I WISH I HAD MORE UPHOLSTERED FURNITURE THAT WAS IN NEED OF THEIR SERVICES, BECAUSE I WOULD CERTAINLY USE THEM AGAIN.
Description of Work: RE-UPHOLSTERED A SWIVEL CHAIR/GLIDER USING FABRIC THAT I PROVIDED. INCLUDED ARM PROTECTORS, AND A COMPLIMENTARY PILLOW MADE WITH THE REMAINING FABRIC. SERVICE INCLUDED FREE PICKUP/DELIVERY TO AND FROM OUR HOUSE IN CHARLOTTE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

SELENA AND MARK S.
05/2005
5.0
upholstery
  + -1 more
KIMBERLY AND DALLAS PICKED UP THE SOFA AND CHAIR WHEN THEY PROMISED. BOTH OF THEM KEPT US INFORMED ON THE CONDITION OF THE SOFA AND SOME VERY ''NEAT'' IDEAS ABOUT HOW TO MAKE THE PILLOWS REALLY SHOW OFF THE SOFA AND CHAIR. BOTH THE SOFA AND CHAIR WERE COMPLETED IN 5 DAYS AND DELIVERED TO THE HOUSE. WE ARE TOTALLY IMPRESSED WITH THE QUALITY CRAFTSMANSHIP THAT DALLAS DID ON THE SOFA AND CHAIR AND HOW WELL MADE THE PILLOWS LOOK THAT KIMBERLY MADE. THIS COUPLE IS THE BEST KEPT SECRET IN THE CHARLOTTE AREA FOR UPHOLSTERING! WE SAVED A LOT OF MONEY VERSUS BUYING A NEW SOFA, SINCE THE INFRASTRUCTURE WAS SO GOOD ON OUR ORIGINAL SOFA, AND THE PROFESSIONAL ATTITUDE BY KIMBERLY AND DALLAS WAS FAR SUPERIOR TO ANY OF THE OTHER UPHOLSTERY PEOPLE WE TALKED TO. YOU OWE IT TO YOURSELF TO TALK TO THESE PEOPLE BEFORE YOU THROW OUT YOUR OLD SOFA OR CHAIRS. THEY ARE THAT GOOD!
Description of Work: WE FOUND KIMBERLY AND DALLAS LOCKLEAR'S BUSINESS IN THE HUNTERSVILLE NEWSPAPER. WE WENT TO THEIR SHOP TO SEE THEIR WORK. WE WERE VERY IMPRESSED WITH THEIR DETAIL, AND THEIR WORK ETHICS. FIRST, WE HAD THEM DO AN ANTIQUE MAKEUP VANITY STOOL WITH NEW MATERIAL WE HAD PURCHASED PREVIOUSLY FOR THE BEDROOM, AND THEN AN EXTRA PILLOW FOR THE BED. COVERING THE STOOL AND MAKING THE NEW PILLOW WITH OUR MATERIAL WAS $40.00. WE WERE VERY IMPRESSED WITH THE QUALITY OF THEIR WORK, AND THEY FINISHED IT WHEN PROMISED. TWO WEEKS LATER WE HAD DALLAS AND KIMBERLY RECOVER OUR 6 YEAR OLD SOFA AND SIDECHAIR WITH MATERIALS THAT WE HAD PURCHASED PREVIOUSLY SOMEWHERE ELSE. WITH THE SOFA AND CHAIR WE HAD KIMBERLY MAKE 4 NEW PILLOWS FOR THE SOFA, AND 1 PILLOW FOR THE SIDECHAIR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

    Contact information

    unknown, Huntersville, NC 28078


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Upholstering

    FAQ

    HIGH POINT UPHOLSTERY is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 4:00 PM

    Tuesday: 9:00 AM - 4:00 PM

    Wednesday: 9:00 AM - 4:00 PM

    Thursday: 9:00 AM - 4:00 PM

    Friday: 9:00 AM - 4:00 PM

    Saturday: Closed

    HIGH POINT UPHOLSTERY accepts the following forms of payment: Check,MasterCard,Visa
    No, HIGH POINT UPHOLSTERY does not offer free project estimates.
    No, HIGH POINT UPHOLSTERY does not offer eco-friendly accreditations.
    No, HIGH POINT UPHOLSTERY does not offer a senior discount.
    No, HIGH POINT UPHOLSTERY does not offer emergency services.
    No, HIGH POINT UPHOLSTERY does not offer warranties.
    HIGH POINT UPHOLSTERY offers the following services: residential furniture re-upholstery. Pick up and delivery fees,Hours are by appointment only.
    WOOD REFINISHING, WINDOW TREATMENTS, AUTO UPHOLSTERY, MARINE UPHOLSTERY, UPHOLSTERY REPAIRS.

    Contact information

    unknown, Huntersville, NC 28078


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 4:00 PM
    Saturday:
    Closed