About us
Business highlights
35 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Warranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.610 Reviews
Showing 1-10 of 10 reviews
Natasha M.
08/2017
drain cleaning
 + -1 moreBruce came to my house within 90 minutes of when I first called him. He was hesitant to take the job because it required attic access (not his favorite jobs anymore), but with some help from me, the clog was cleared in less than 30 minutes of his arrival. So far, the problem seems to be solved (12 hours later). The charge of $165 for 30 minutes (or less) of work seemed a bit high, but he came quickly and helped avoid further damage to my home, so it was worth it. The other plumber I called never even called me back, so I appreciate Bruce's professionalism.
Description of Work: Unclog a drain that was backing up in the attic and causing water damage in second floor room.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$165
. ..
10/2014
drain cleaning, plumbing
 + 0 moreI contacted Bruce on Thursday late afternoon. He showed up early the following morning. He had to clean the clean the water lines but let me know that it may be a temporary fix as there are problems with our plumbing system.
Description of Work: Unclogged the toilet and he also replaced the handle on the toilet.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$285
ANDRE L.
05/2014
drain cleaning
 + -1 moreBruce came right out after I called to unclog a kitchen drain. He was very professional and quickly diagnosed the issue. Bruce then unclogged the drain and cleaned the pipes. Everything is working great now! I would recommend Bruce for any job, big or small!
Description of Work: Unclogged kitchen drain
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$145
daniel D.
04/2014
drain cleaning, plumbing
 + 0 moreunknown
Description of Work: They were contracted, and paid to take care of a flooding basement, and other renovations in my brother in law's house. They did not complete the work, or deliver the supplies that were purchased.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$10,000
Sarah A.
06/2013
plumbing
 + -1 moreOur crawlspace was gross. It had a thin sheet of plastic as a vapor barrier that did basically nothing. The insulation was all hanging down, and there was a lot of mold due to a previous water leak. It was dirty and had a musty smell. Everything went very smoothly. They removed the old plastic, treated and hand wiped all the mold, and tacked up all the insulation (some was replaced). The old plastic vents were replaced with ones that will automatically open and close depending on temperature. A cracked joist was replaced. Best of all the new heavy duty white barrier, which runs up the walls and makes the whole crawlspace light and clean. It is a true and quot;crawland quot; so its never fun to go in there, but it's really easy now. They did the whole job over two days and cleaned up nicely after themselves.
Description of Work: Cleaned and treated mold in crawlspace, installed new heavy duty vapor barrier, replaced vents to outside, carpentry.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$3,000
Sherri F.
12/2012
plumbing, drain cleaning
 + 0 moreBruce at Drain Pro was recommended to me originally by a close family friend who works in AC repair. My friend could not be more honest and hard-working. He said good repairmen know good repairmen.
Description of Work: I had a toilet that was draining all day long and refilling with water. My water bill was noticeably higher. I called DrainPro as I've done in the past and Bruce was timely (there the same day), polite, diagnosed the problem right away, and had it repaired within 1/2 an hour. It was a simple fix, but this is the third time I've used Drain Pro in 5-6 years and I've always had the same experience. He was recommended to me originally by a close family friend who works in AC repair. He said good repairmen know good repairmen.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$92.5
ANN F.
05/2009
drain cleaning
 + -1 moreCould not have gone better. I called for an appointment and got his answering machine, which promises a call back in 15 minutes. I had to then run out, and by the time I returned, there were two messages from him. He got me on his schedule immediately, and was very accommodating. He did the jobs quickly, thoroughly, explained everything to me, and was done in an hour and 15 minutes! When he fixed the toilet, besides fixing some of the innards, he also replaced a feed line so there would be a good new seal, so I feel like he didn't just do the bare minimum. He was extremely professional, polite, and just great. I also asked him if a sink that sporadically dripped should be fixed. He tested it and said it was fine for now; so he is very honest and didn't try to do extra work that he didn't think necessary. I had delayed these repairs because I never had called a plumber before. Bruce came recommended by several colleagues and justly so. Had I known how well it would go, I would've called a lot sooner! I highly recommend Drain Pro and will definitely use him in the future.
Description of Work: Bruce came and fixed my disposal, fixed a leaky pipe under my kitchen sink, and fixed a toilet that wouldn't stop running.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$140
PAT P.
12/2008
plumbing
 + -1 moreBruce arrived on time. Made the repair, and even replaced part of the water line feeding the toilet as a precaution. I was very pleased. This is a one person operation so you know who'll be in your home.
Description of Work: This is the third time Bruce has worked for me. The first two times were after hours calls to fix leaking pipes. In each case a rodent had created the leaks (I live in an old house). One of these calls was on a Saturday afternoon. In both cases, Bruce was prompt and the costs for the after hours calls and the repairs were comparable to what other plumbers have charged me for similar work that was performed in a non emergency setting. In mid November, I called Bruce to ask him to make a Saturday call to replace the guts of my master bathroom toilet. Since I have two bathrooms this was not an emergency call, but rather one that would fit my schedule. He called back and told me that the weekend call would be more expensive than a scheduled call during the week. When I explained my schedule, he made arrangements to meet me at 8 AM that Monday to perform the work before I had to leave for the day. Bruce arrived promptly and made short work of the repair. Bruce is friendly and professional. If you cannot reach him directly by phone he has a call back within 15 min policy that he uses. Its nice to know that I can have emergency work performed at a reasonable price by an honest plumber.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$125
PAMELA S.
01/2007
drain cleaning, septic tank
 + 0 moreBruce said he could meet me at this rental property within 1/2 hour of my phone call. When I arrived he was already there, had talked to the tenants and was digging up the access to the septic system. He perfectly pinpointed the access and dug up only the area needed to get it open. He augered the mainline, then checked to see that the toilet was flushing fully and investigated why the tub was not draining. He brought in his plumbers friend to plunge the tub and got it draining freely. He cleaned up all debris and splatter on the tub, put the toilet back together, filled in the hole in the yard and placed the sod back on top. He was friendly, pleasant, efficient and well priced.
Description of Work: Bruce dug up the access panel to the septic system, cleaned out the main line from the septic tank back to the house, cleaned the trap in the bathtub and used a plunger to get the bathtub draining.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$165
ANDRE L.
06/2000
drain cleaning
 + -1 moreunknown
Description of Work: DID DRAIN CLEANING. HE'S GOOD. MEMBER SAYS TO TELL SERVICE THAT HE WAS THE ONE WHO PUT HIM ON THE LIST.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Contact information
410 Mount Holly Hntrsvlle Rd, Huntersville, NC 28078
Service hours
Monday:
7:30 AM - 5:00 PMTuesday:
7:30 AM - 5:00 PMWednesday:
7:30 AM - 5:00 PMThursday:
7:30 AM - 5:00 PMFriday:
7:30 AM - 5:00 PMSaturday:
7:30 AM - 5:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Drain Cleaning,
Plumbing,
Septic Systems
FAQ
Drain Pro is currently rated 4.6 overall out of 5.
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: 7:30 AM - 5:00 PM
Drain Pro accepts the following forms of payment: Check
No, Drain Pro does not offer free project estimates.
No, Drain Pro does not offer eco-friendly accreditations.
No, Drain Pro does not offer a senior discount.
Yes, Drain Pro offers emergency services.
Yes, Drain Pro offers warranties.
Drain Pro offers the following services: Plumbing, drain cleaning & cctv capability.
Septic tanks.
Contact information
410 Mount Holly Hntrsvlle Rd, Huntersville, NC 28078
Service hours
Monday:
7:30 AM - 5:00 PMTuesday:
7:30 AM - 5:00 PMWednesday:
7:30 AM - 5:00 PMThursday:
7:30 AM - 5:00 PMFriday:
7:30 AM - 5:00 PMSaturday:
7:30 AM - 5:00 PM