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A & G Services Inc

Heating and Air Conditioning, Natural Gas Lines, Ceiling Fans,

About us

When Quality Matters - we are a small family run business and I am a third generation HVAC contractor - total of 8 employees with 4 trucks - we maintain a high level of pride in our work and our customer satisfaction - Flat Rate Repair.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Residential heating systems, generator sales, maintenance agreements, natural gas piping of appliance & ventilation.

Services we don't offer

Propane gas piping, geothermal heat pump installations, oil furnace installations or service & water heater service.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.634 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
3%
3
3%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 34 reviews

Christiana B.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Mike came by and inspected the system in the attic and found that a board had been fried. He didn't have one in the truck, but returned first thing the next morning with the replacement part. He was prompt, courteous, and friendly - and, most importantly, got my AC working...
Description of Work: My AC was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

Eugenia W.
05/2016
5.0
heating & air conditioning/hvac, water softeners, air duct cleaning, chimney repair
  + 2 more
Have been using A&G for 15 years – punctual, reliable – have never had to call them for any malfunction as we have their service at being of each season.Their maintenance is stellar!
Description of Work: Routine maintenance 2 systems 188. Flue repair 60. Chemical clean air con 69. 1 filters 20.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$337

ansley B.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
Arrived on time, clearly communicated the problem, and performed the necessary repair. Excellent, trustworthy, and reliable service at a great price.
Description of Work: Summer AC maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Timothy S.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
I would trust Mike in my home and around my children anytime. I am blessed to know him and trust his word on anything with our home
Description of Work: Mike came over and performed our Spring check up on our two AC units. As always, he did a great job. We had to have a capacitor changed on our downstairs unit, but advised of the price and shared about the warranty for the part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Timothy S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Did his usual great work. Fast, efficient and fair.
Description of Work: Mike inspected and recharged our A/C units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Timothy S.
03/2011
5.0
heating & air conditioning/hvac
  + -1 more
Went perfectly just like it always does with Mike. He is a man of strong faith and is eager to help homeowners out by doing things honestly and right the first time. He has always been up front with us and never tried to sell us a service that was not needed or warrented.
Description of Work: Have had Mike Anderson (owner) of A&G Service come in to service our air conditioning the last few years. We have had a slow leak that has caused us to need small amounts of freon occasionally. When we arrived home Friday home from work, we immeadiately noticed that the upstairs unit was not cooling the house. Thus we called Mike and he scheduled to be here the very next morning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JAMES W.
01/2011
1.0
heating & air conditioning/hvac
  + -1 more
No repair was made I had to call another service provider and will use them now.
Description of Work: Did service request via their webiste and got no response, Called Cell and left message and got no response. I haved used them in the past and service was good its just getting in touch with them that is problematic. Calling office is useless, you will get an answering machine, leaving messgage may or may not be returned,

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Michael C.
05/2010
5.0
heating & air conditioning/hvac
  + -1 more
Mike Anderson and his crew did an outstanding job. They were quick efficient, and gave a fair price. They also provided assistance in getting the proper paperwork to obtain the $1500 federal tax credit, along with rebate of $300 from Piedmont Gas and $200 from Duke Energy for installing an energy efficient system.
Description of Work: Replaced 16 year old heating and a/c unit with a new hybrid energy efficient system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,600

Judy M.
12/2009
5.0
heating & air conditioning/hvac
  + -1 more
Called on Monday and had appointment for Wednesday scheduled on Monday. I had just moved and inspection report was reviewed for concerns regarding HVAC. Work needs to be done in Spring. I did replace my old Thermostat with a programmable one to help save energy. Very timely and courteous. Will call back in Spring to work on Attic Fan.
Description of Work: Installed and programmed new thermostat. Also advised on attic fan repairs which will be done in Spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Lynn S.
09/2009
5.0
heating & air conditioning/hvac
  + -1 more
I got 3 estimates on a new hvac system for my upstairs and downstairs, including all new ductwork. All 3 quotes were similar, but I have been using A&G for a couple years now servicing my old unit and believed in their trustworthiness and integrity. Mike and his crew did a wonderful job and we are all nice and cool in our house right now!
Description of Work: Mike installed 2 top of the line Carrier Infinity series hvac units in my house, including all new ductwork.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Norman L.
09/2009
5.0
heating & air conditioning/hvac
  + -1 more
It went great. They were on time, very professional, very neat. Mike and his Team were very friendly and easy to work with. It was a pleasure dealing with them.
Description of Work: A & G installed a new HVAC unit in our basement. They ran all ducting, installed the units, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Sue B.
09/2009
1.0
heating & air conditioning/hvac
  + -1 more
My air conditioning went out. I called A & G late in the afternoon. Mike Anderson came to my house around 6pm. I told him I had heard what sounded like an explosion near the unit earlier in the day. He went to troubleshoot the unit. He came back saying it was the thermostat as he was able to get the air working from the crawl space. He removed the old one and started telling me he could see how they had problems with it in the past and one of the wires wasn't hooked up, blah, blah, blah. He put the new one on and still nothing. He went back to the unit and found that it was the contactor. I told him I had replaced that part 1 year ago. He told me his was a better part and that his cost was $15. He went out and got another thermostat. This time he turned it on and it worked. I asked him to put my old one back on as it was the contactor not the thermostat. He talked in circles but convinced me I needed a new thermostat as well. It kept eating at me and so I put my old thermostat up and it worked just fine. I called the office and let them know that my old thermostat worked just fine. She told me that Mike would have to call me back if I wanted a refund. She called me back later to say that she would be sending me a check (which I got 2 days later) for the thermostat and that Mike would be by to pick up the new one. Last week a tradesperson (a different trade) was here for an estimate. We got to talking and he told me that Mike was one of his best friends. I gave him the thermostat to give him. I am a single female and this is not the first time I have been taken advantage of and I am sure it won't be the last. Mike Anderson is either very bad at what he does or he knowingly sold me something he knew I didn't need.
Description of Work: replaced contactor and thermostat Contactor $99 Diagnostic Charge $89 Thermostat $169

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$322

Response from A & G Services Inc
I had to take some time before responding to this attack on my credibility & integrity. I prayerfully considered even responding at all. As a Christian man I would never knowingly deceive anyone in the business place, or on a personal level. There are always two sides to a story. I promptly refunded her money for the thermostat and I removed her from my customer list due to the experience during the service call. Unfortunately it is impossible to make everyone happy in today’s society, but we strive to maintain the highest level of customer satisfaction.

ANN H.
07/2009
5.0
heating & air conditioning/hvac
  + -1 more
They were very polite and fast. They were easy to work with and I thought the price was reasonable.
Description of Work: A&G cleaned and serviced our AC unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Dennis S.
06/2009
5.0
heating & air conditioning/hvac
  + -1 more
After being told by another company that my HVAC system needed to be replaced, Mike came out, inspected the system and pronounced it still fine. It seems that the other company pays its techs on commission and encourages them to upsell. A & G was one of 3 companies I had out that day to inspect the system and all of them told me the system was fine. Mike is an honorable guy who runs an honest business.
Description of Work: Mike Lane checked my HVAC system inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn S.
05/2009
5.0
heating & air conditioning/hvac
  + -1 more
We always use A&G for our heat and air needs. They are prompt, courteous and professional and are very up front and honest about what needs to be done. They don't try to tack on extra services that you don't need.
Description of Work: We had A&G come out to do regular maintenance service on our A/C unit and to add coolant because we have a small leak. We also had a couple minor repairs needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Mark B.
04/2009
5.0
heating & air conditioning/hvac
  + -1 more
Second time I've used these guys and they're great. The price and service was excellent.
Description of Work: Install/replace A/C Condenser.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

DAVID & ELIZABETH P.
12/2008
5.0
heating & air conditioning/hvac
  + -1 more
We called them after finding out that the furnace wouldn't come on. We contacted them on a Thursday and they came by Friday morning to give us an estimate. Mr. Anderson let us know about a rebate offer on furnaces that would be good through the following Monday, giving us a chance over the weekend to review the various options. He called us on Monday morning, and we made our decision on a model. They came promptly Tuesday morning and got the furnace installed that day. On Wednesday they were able to finish installing the new heat pump. All in all, they were extremely efficient, professional and courteous. They also let us know that our return air system was undersized and we would need an additional return air vent installed on the first floor, which they completed on Wed. We highly recommend A & G Services.
Description of Work: A & G Services replaced our furnace and A/C unit with a new hybrid system (furnace and heat pump).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

SUSAN M.
11/2008
3.0
heating & air conditioning/hvac
  + -1 more
I think the servicemen were very good. We did have a problem with our scheduling. They lost our schedule a couple of times before they got it right. There was obviously some sort of lack of communication at the company.
Description of Work: The replaced a capacitor in my air conditioning unit.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0

$100

ROBERT B.
10/2008
5.0
heating & air conditioning/hvac
  + -1 more
Great. This is the 2nd time I have used A&G and found them in Angie's List originally. They are the only company I will use for Heat and air.
Description of Work: Repaired a malfunctioning Trane heating unit. Installed a thermostat at no additional charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Michael J.
09/2008
5.0
heating & air conditioning/hvac
  + -1 more
They are a family-owned business and are just great people to work with. They have great integrity and honesty. They were able to keep a unit working for two more years when others had said that I needed to replace it at the time. They also gave me the lowest estimate and did great work.
Description of Work: The most recent time I used them, they replaced a system for me. Overall, they have replaced three new and two existing units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Mark B.
05/2008
5.0
heating & air conditioning/hvac
  + -1 more
Obtained quotes over the phone from several top rated companies on Angie's List. A&G seemed very knowledgeable, professional, and the price was right. Actual quoted price was $1,426.01. They did the job and I was very impressed. In addition to replacing the coil, they also recommended and added a safety float switch in my overflow pan at no additional charge. In fact when the job was done, they only charged me $1,300.00 because the job ended up being easier than what was predicted over the phone. I will definitely use these guys again.
Description of Work: Replaced A/C condensor coil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,300

Gary A.
05/2008
5.0
ceiling fans
  + -1 more
Excellent job. Came out and looked at the job, called me with an estimate and gave me a web site where I could look at the product he was recommending. After looking I selected a fan with a higher CFM than he had recommended and when I explained why he agreed with the reasoning. Arrived on time for the installation, coordinated with electrical contractor and all the work was done and complete in about 3 hours. Cleanup was adequate. We had to sweep parts of the kitchen floor but only superficially.
Description of Work: Provide and install a high CFM exhaust fan in kitchen ceiling to exhaust cooking odors and hot air.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Lynn S.
01/2008
5.0
heating & air conditioning/hvac, gas leak repair
  + 0 more
The job went very well. Mike was prompt and efficient. The only issue we had was that when we went back to the house later, we noted that there was no hot water. Apparently, when they repaired the gas leak and re-lit all of the pilot lights, they turned the water heater down to the lowest setting and never turned it back. So, we had to go up into the attic and reset the water heater temperature.
Description of Work: I needed a punch list of items to be handled on a home inspection report. Mike installed treated wood blocks under the furnace and did some maintenance work on the gas fireplace to get it working. In the process, he noted that there was a gas leak in the attic. He immediately shut off all the gas to the house. He was not able to repair the leak at that time, so we scheduled for him to come out the following week. If it was an emergency, he would have handled it sooner. But no one was living in the house at the time, so we worked around his existing schedule which was fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

DAVID & ELIZABETH P.
06/2006
5.0
heating & air conditioning/hvac
  + -1 more
I've never had a negative experience with A & G. Worked me in fairly quickly & completed work in a timely, courteous manner. They're pretty busy but work hard to make you happy. Keep up the good work.
Description of Work: Services 2 A/C units, added freon to one A/C unit (1 lbs.), cleaned clogged drain trap, installed T to allow owner to use bleach to prevent further clogs. Fixed thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$175

Lorelei K.
04/2006
2.0
heating & air conditioning/hvac
  + -1 more
Although the repair reps were very professional, it was not worth the time or money to do business with this company.
Description of Work: A & G service repair reps came out at least 6-7 times. After all is said & done, A/C is still not working.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$2,000
    • 1(current)
    • 2

Contact information

14624 Eastfield Rd, Huntersville, NC 28078

http://www.aandgservicesinc.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Natural Gas Lines,
Ceiling Fans,
Chimney Repair,
Air Duct Cleaning,
Water Filtration and Softening,
Gas Logs

FAQ

A & G Services Inc is currently rated 4.7 overall out of 5.
A & G Services Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, A & G Services Inc offers free project estimates.
No, A & G Services Inc does not offer eco-friendly accreditations.
No, A & G Services Inc does not offer a senior discount.
Yes, A & G Services Inc offers emergency services.
No, A & G Services Inc does not offer warranties.
A & G Services Inc offers the following services: Residential heating systems, generator sales, maintenance agreements, natural gas piping of appliance & ventilation.
Propane gas piping, geothermal heat pump installations, oil furnace installations or service & water heater service.

Contact information

14624 Eastfield Rd, Huntersville, NC 28078

http://www.aandgservicesinc.com