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TIM'S APPLIANCE SERVICE INC

Appliance Repair, Appliance Repair - Small

About us

Military discount.

Business highlights

45 years of trusted experience

Services we offer

Residential only repair for washer, dryer, fridge, disposal, and range.

Services we don't offer

No small appliances.

Amenities

Senior Discount

yes



Accepted payment methods

Check

Reviews

4.929 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 29 reviews

04/2018
5.0
appliance repair
  + -1 more
Extremely prompt & professional! I left Mr Tim a message after 5 PM. He called me back the next day at 7:30 AM. He could have came same day but due to my scheduling conflict, we scheduled the following day. My husband had already started process of elimination & Mr Tim was honest with us and told us it needed replacing, not to waste our money. No service work was done but he was prompt, courteous, professional and honest. I would HIGHLY recommend Mr Tim. Side note - When I called Mr Tim, I also left a message for another fellow Angie’s List repairman too, that other party never returned my call.
Description of Work: Our refrigerator stopped cooling.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dena R.
01/2018
5.0
appliance repair
  + -1 more
Mr. Tim was very professional and repaired my dryer in a timely manner. He cleaned out all the lint around the tumbler and made sure everything worked correctly before leaving. I highly recommend him. He also gives a military discount. Wonderful gentelman!
Description of Work: My dryer needed a new belt and glider pads replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Richard H.
12/2016
5.0
appliance repair
  + -1 more
He was honest and said I needed a new fridge
Description of Work: refrigerator stopped working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robin H.
10/2016
5.0
appliance repair
  + -1 more
Did not hire but he was very honest and upfront.
Description of Work: 8 year old GE Profile refridgerator stopped making ice and had a frozen water line. Called Tim who was very up front with service chage, provided an over the phone estimate to replace ice maker motor and he was very upfront. For the money, I was better off buying a new fridge which I did. I appreciated his candor and honesty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Tim W.
08/2016
5.0
appliance repair
  + -1 more
Very friendly, knowledgable, went right to it. I made a call at 0800 and he was here 45 minutes later. Was fixed in another 15 minutes. I highly recommend and would call back. Absolutely excellent service.
Description of Work: Belt came off dryer and Tim replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Yvonne B.
05/2016
4.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara S.
03/2016
5.0
appliance repair
  + -1 more
It went very wel he changed the pump in a matter of minute then found a valve that was messed up. He left to go pick up the part and was back in no time. I called Tim he lives around the corner and was here in about 10 minutes. I highly recommend Tim.
Description of Work: Tim changed a pump and valve on our washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172

Todd A.
03/2015
5.0
appliance repair
  + -1 more
Called and left a message early one morning. As soon as the business was open, I received a call back. Person was very polite and professional. I told him my washing machine was leaking water. He told me he had one person in front of me and then would be right over to my house. First off he was very friendly, neighborly someone I could hang out with very nice guy in good spirits. Turn out my washing machine was not leaking water just became unbalance so when water was filling up tub some went down the back side. He took a part washing machine and ran it for awhile and there was no leak. But he did find that my agitator was broke. Wife never notice but it was broke when I checked and he showed me. He replaced it with parts from his truck. Excellent service! I will definitely call him again! He will now be my appliance repair man if anything else breaks.
Description of Work: Repair 20 year old washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Joseph P.
04/2014
4.0
appliance repair
  + -1 more
Service provider phoned me and told me he does not work on Samsung or LG appliances because he can not get parts. He responded quickly to my call. Very professional, just did not service brand of dryer.
Description of Work: Service provider phoned me and told me he does not work on Samsung or LG appliances because he can not get parts.

Rating CategoryRating out of 5
quality
1.0
professionalism
4.0
responsiveness
4.0


susan P.
04/2014
5.0
appliance repair
  + -1 more
Tim came out to the house and check the range out. Found it would cost more to repair than replace. I would trust him for any repairs in future. He didn't even charge me and told me where I could get a replacement.
Description of Work: Tim came out to repair my oven, only to find that there were so many things wrong that it would cost me more to repair than replace. He recommended an appliance store that would be able to get a replacement range and didn't charge me for the house call even though he spent time at the house looking at the range. If I have any other appliance repairs I will definitely call him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Iaslin D.
01/2014
5.0
appliance repair
  + -1 more
Friendly, neighborly, responded right away. I called on a Wednesday, unable to use my washing machine. He ordered the part, arrived on Thursday, and did the complicated job in two hours, though he thought it might take three. He cleaned everything up, even the water left in the bottom of my machine. If I need other appliance repair, I will definitely call Tim's again.
Description of Work: The door gasket on my front-loading washer was torn; he overnighted a gasket and replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

TJ W.
01/2014
5.0
appliance repair
  + -1 more
Tim arrived exactly on time and had the washer fixed within minutes. He was very professional. Job well done.
Description of Work: Repair Washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Steven B.
07/2013
5.0
appliance repair
  + -1 more
He was in and out in no time. Job done!
Description of Work: Tim found the problem and fixed it in no time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

KAY C.
04/2013
5.0
appliance repair
  + -1 more
Mr. Tim had the part on his truck and fixed my refrigator on the same visit. I was happy with his quality of work. He cleaned up after himself, told us approximately how long it would take for the refrigator to take to start back cooling and then the was off. I would definately use him again. Can't say enough good things about him.
Description of Work: Mr. Tim came promplty and is a very nice and personable man. He gave the opition on the phone to come out today which is Saturday and the parts places are closed or wait and I chose for him to come. He explained that he may or may not have the part of his truck to fix my refrigator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Steven B.
09/2012
5.0
appliance repair
  + -1 more
Tim called early in the morning as he had told me and said that he had one stop to make before getting to my house and that he would be arriving in about an hour. In less than an hour he pulled into my drive. He quickly found the problem, made a run for the needed part and had everything back working in no time.
Description of Work: The freezer compartment had stopped working on my refrig. Tim identified the problem within minutes, went to get a replacement part and had everything working again in short order.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Maureen P.
02/2012
5.0
appliance repair
  + -1 more
I called Tim (got the referral from Angie's list!) and described the problem with my washer. He diagnosed it as the timer. He got the serial # and checked the cost of ordering the part. He called back quickly and said I might want to consider a new machine due to the cost of the part. We shopped for a new machine, but decided to go ahead with the repair. He ordered the part and came the next day, first thing in the morning. He called before he came over to let me know he was on the way. Nice man, quick repair. Will definitely use him again. Happy to find a good appliance repairman.
Description of Work: replaced the timer on my washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218

Sydney W.
02/2012
5.0
appliance repair
  + -1 more
He is extremely friendly. He is always on time and his prices are great.
Description of Work: He worked on refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jean & Emanuel G.
11/2011
5.0
appliance repair
  + -1 more
He was on time was very good did not waste time.
Description of Work: Fixed washing machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121.44

Tracey H.
09/2011
5.0
appliance repair, small appliance repair
  + 0 more
I called Tim because the spin cycle on the washing machine would not work. He asked me a few questions and was over to fix the problem in thirty minutes. Once he got to my home he got right to work and was done in thirty minutes. I was very happy with the service and Tim is very pleasant.
Description of Work: My washing machine had a sock stuck in the pump. Tim could not remove it so he replaced the part and was done very quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Joyce S.
05/2011
5.0
appliance repair
  + -1 more
My fridge stopped working and food was thawing. Fridge part not cool. I got on Angie's List thurs nite and found Tim's service and called him the next morning. I talked to him and not a machine. He got my address and came right over. He surveyed the problem and said I need to take everything of the freezer and fridge, He had unplugged it. The parts that cause the freezer to defrost had burnt out and needed to be replaced. He called around for the parts and found someone who had them. At first he said I would need to take every thing out of the freezer and fridge and leave the doors open for 24 hrs. Then he saw my disabled husband and said you need this now. He said after taking everything out to turn a fan on the freezer to let thaw sooner. He said we'll get this going today. I did like he said with the help of friends and put everything in 4 coolers with ice. He called later to see how it was going. I said everything was out of the fridge and the fan was blowing on the freezer. Also I didn't see any ice. He came over with the new parts and removed the back panal from the freezer that revealed a lot of ice. He had a powerful blow dryer that used to melt the ice that was moped up with towels. He put in the new parts and pluged it back in and it was working again. He said I could start putting food back in around 6pm. $96 of the charges was for the new parts. Our side by side freezer,fridge is 16 years old. We are very gratful for a job well done and for his consideration of my husband and my self as his care giver.
Description of Work: The service was prompt and done very,very well. The price for the job was very reasonable. I was very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$186

John B.
07/2010
5.0
appliance repair
  + -1 more
Prompt service; friendly and fast resolution of all problems
Description of Work: Heating element in dryer fixed Ice clogging refridgerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Stephen S.
12/2009
5.0
appliance repair
  + -1 more
Our dryer has a bad constant squeal when running. We had the problem two years ago, caused by a bad belt. I couldn't remember who fixed it, so I called Tim's Appliance Repair (Hope Mills, NC; 910-484-8609) based on his Angie's List report. He was courteous, punctual, and professional. He listened to the dryer and said it wasn't a belt problem. He said he could fix it, but it would likely be about 2/3 of the cost of a new dryer. He recommended we buy a new one. Despite the somewhat bad news, his personable approach and friendliness made it a pleasant experience. If I have appliance problems, I will definitely call Tim!
Description of Work: He determined what was wrong with our dryer and what it would take to fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Sydney W.
10/2009
5.0
appliance repair
  + -1 more
I am a renter, and my Landlord chose the repair company, so I cannot rate his pricing. However, Tim was very friendly, very prompt, and did great work. I was bothered by how early he came the first day, but he apologized as soon as he came in the door, and since he did come so quickly to make the repair, I really couldn't complain. He also came later the next morning. Overall, Tim was fantastic, and I would recommend him to anyone.
Description of Work: Our garbage disposal was not working, despite my efforts to fix it on my own. My landlord called him late tuesday evening, he came first thing (8am!) Wednesday morning, and called when he was on his way. The disposal needed to be replaced instead of repaired, so he came back the next morning and replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lise G.
10/2009
5.0
appliance repair
  + -1 more
Everything went very smoothly. He is a professional. Tim knew exactly what to do in what order; he cleaned up when finished. The whole visit was one hour.
Description of Work: Washing machine leaked from underneath while (over)filling tub. I had stopped water and mopped/toweled up excess before Tim arrived so he could get to the machine right away. He removed front panel, started the machine, found the first leak, had part on the truck made repair. While testing machine for additional problems, found another leak. Removed another panel to get to the right area. Had that part on truck, too!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Cindy H.
12/2008
5.0
appliance repair
  + -1 more
When our relay switch went out on our fridge over the weekend, I called several places and Tim was the only one who could get out to fix the fridge on a Monday morning. He understood that I was only able to be away from work for a short time, so he arranged to call me when he was on his way to my house. That saved me a lot of time. I met him at the house, he made the repair while I washed dishes. He was pleasant and friendly. This is an independent small business and I would definitely use him over the "major" dealers anytime.
Description of Work: Replaced a relay switch in my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110
    • 1(current)
    • 2

Contact information

5374 S FORTY DR, Hope Mills, NC 28348


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

TIM'S APPLIANCE SERVICE INC is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

TIM'S APPLIANCE SERVICE INC accepts the following forms of payment: Check
No, TIM'S APPLIANCE SERVICE INC does not offer free project estimates.
No, TIM'S APPLIANCE SERVICE INC does not offer eco-friendly accreditations.
No, TIM'S APPLIANCE SERVICE INC does not offer a senior discount.
No, TIM'S APPLIANCE SERVICE INC does not offer emergency services.
No, TIM'S APPLIANCE SERVICE INC does not offer warranties.
TIM'S APPLIANCE SERVICE INC offers the following services: Residential only repair for washer, dryer, fridge, disposal, and range.
No small appliances.

Contact information

5374 S FORTY DR, Hope Mills, NC 28348


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM