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Coffman Plumbing Services Inc

Plumbing, Water Heaters, Kitchen and Bath Remodeling,

About us

Coffman Plumbing is a family owned and operated business since 1974, that is moving into it’s 2nd generation of management. We serve Cumberland County and surrounding areas. We implement family values into our business to ensure our customer’s happiness, our employee’s success and our success in the plumbing industry. We thrive on solving our customers issues with the fastest most economical means possible. Quality Craftsmanship at a comparable price is the foundation Coffman Plumbing builds upon. We are a full service plumbing company specializing in the commercial, custom residential and service plumbing applications. We have been contracted and successfully completed several projects to include: Churches, Schools, State and Federal owned buildings, Medical Facilities, Colleges, Hotels, Restaurants, Private Owner construction and Custom Residential Housing. Our service technicians and plumbers offer a wealth of knowledge to perform and solve all your plumbing problems and needs. We have all the latest tools and technology to repair all your plumbing issues as efficiently as possible. Our office staff works hard at customer service, scheduling your call in a timely manner, and reassuring your experience with Coffman Plumbing is a pleasant one. You can feel safe and reassured with our service technicians. We have implemented criminal background checks and a drug screening policy during their hiring process and throughout their employment.

Business highlights

51 years of trusted experience
Emergency Services Offered

Services we offer

Water heater repairs & replacements. Backflow testing, repair & replacement. Residential & commercial. Hydro pressure jetting. Sewer & grease trap lines. Leaking fixtures. Water & sewer line repair & replacement. Sewer line connections to newly pwc annexed areas. Gas line repair & installation. Winterizations. Complete kitchen & bath remodels. Bathroom additions. Custom home construction. Condo & townhome construction.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.939 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 39 reviews

jennifer M.
07/2017
5.0
plumbing
  + -1 more
Awesome. When we get settled will be hiring.
Description of Work: Ask for an estimate and they showed up on time and gave a great estimate.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Coffman Plumbing Services Inc
Thank you Mrs. [Member Name Removed]! We are here anytime you need us. Sincerely, Coffman Plumbing Services Inc. 910-424-4060

Anita Z.
05/2017
5.0
plumbing, water heater repair
  + 0 more
Wonderful! Scott Coffman is very knowledgeable, professional and friendly as were the technicians who performed the actual installation. Scott responded very quickly and came to my home. He arrived on time. He assessed my existing system and advised me on the best tank for my home and pointed out deficiencies in the existing lines that needed repair. He told me that it would be a few days before he could complete the estimate but that he would get it to me ASAP. I received the estimate in the mail about 10 days later and accepted. They came out as scheduled that same week and I couldn't be more pleased. They had to dig a new gas line and worked around my dogs. The even covered what they could to keep the dogs safe. They kept me posted every stop of the way. On a Saturday morning at 9:00AM, I thought I had a problem and texted Scott. Within 2 minutes he called me and already had a repairman on the way. He was able to fix the problem over the phone, which turned out to be me, and was able to call off the repairman. Scott was very kind about being interrupted and I know should I have a real problem in the future it will be addressed completely and in a timely fashion. Scott, Jamie and Sam are all professional, intelligent, considerate, hardworking and knowledgeable gentlemen.
Description of Work: Installation of Tankless Water Heater and Removal of existing system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Coffman Plumbing Services Inc
Thank you Mrs. [Member Name Removed] for this kind review of the service you received. We are always here to help. Please let us know if you need anything... We are just a phone call away. Sincerely, Courtney Coffman-Hall Coffman Plumbing Services, Inc. 910-424-4060

Kalika G.
10/2016
5.0
plumbing
  + -1 more
They repaired the leaks and replaced the food disposer and were professional and efficient. I was concerned when they said they bill by the hour but they worked efficiently, there were 2 technicians and they tag teamed the work to get it done in a timely manner.
Description of Work: I had 2 sinks that were leaking and my food disposal had quit working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$286

don L.
10/2016
5.0
plumbing, water heater repair, home remodeling
  + 1 more
The workers arrived on-time in company vans/trucks wearing company shirts, placed floormats & wore booties to prevent tracking in debris, were clean & polite, and cleaned up after themselves. Installed water based kitchen appliances & faucets, bathroom toilet, faucets, and shower tower. The tankless water heater proved a problem at first, but was corrected by Scott Coffman himself. Reliable locally own company that serves the area with pride. Highly Recommend.
Description of Work: I had the old grey poly-plumbing pipe replaced, old gas water heater replaced with a (gas) tankless system, and bathroom & kitchen remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith P.
05/2015
5.0
plumbing, water heater repair
  + 0 more
It went great. Asked Coffman's to contact my tenant to schedule a time to come out and take a look at leaking hot water heater. Showed up at scheduled time, called and gave me a quote to replace the hot water heater. Tenant noted that personnel were very courteous and professional. Great experience, no complaints!!!!
Description of Work: Replaced hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$735

Courtney B.
04/2015
5.0
remodeling, home remodeling, plumbing
  + 1 more
We needed some valves worked on for our bathroom remodel. Owner took care of us asap, was professional and fast! Thanks. Will use Coffman again in the future for our plumbing needs.
Description of Work: We needed some valves worked on for our bathroom remodel. Owner took care of us asap, was professional and fast! Thanks. Will use Coffman again in the future for our plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Jennifer C.
11/2014
5.0
drain cleaning, remodeling, plumbing
  + 1 more
Recently bought a home, had renovations done. One of the renovation workers flushed a rag,it got stuck in my pipes which made both of my toilets unusable. Another worker snaked the line, but it only pushed a little rather than getting it out. I called Roto-rooter twice. 1st time, the guy pushed it, thought it was gone, but my toilets only worked for a day. 2nd call, the guy tried to snake the main line, but couldn't get to it. Almost $500 down the drain and my toilets still weren't usable. I called Coffman plumping after seeing them here on angislist, they were able to get the rag completely out of my lines. The guys were very nice and friendly. It's been a month since they were here, so it's safe to say that they fixed the issue that others were not able to fix. I will be calling them if I ever need a plumber again.
Description of Work: Unclogged my main line, both toilets were backed up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

SANDRA P.
08/2014
5.0
plumbing
  + -1 more
The cost was a whole lot less than I expected. They were excellent.
Description of Work: They repaired a leak in the outside pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Michelle D.
08/2014
5.0
plumbing, water heater repair
  + 0 more
It went well, but the hot water tank now makes more noise when it turns on and off.
Description of Work: Aldine replaced part of the hot water tank's turn-on device. The hot water tank was not turning on to heat up the water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Carol P.
07/2014
5.0
plumbing
  + -1 more
They are very close to my home and very reputable. They are very honest people. I do not have any issues wuth scheduling and they are very prompt.
Description of Work: They worked on my bathroom tub and sink. They also put in a new hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Maria M.
07/2014
5.0
plumbing
  + -1 more
The plumbing was one of the main issues on the house inspection list and it passed with flying colors on the re-inspection. My hat is off to these guys because they worked in tight conditions in crawl space on some of the bathroom issues. They were very professional and did their job right. There was an electrical issue that had to be addressed under the house but could not be done until the plumbing issues were corrected but these guys had that done without the electrician having to wait too long. This is the third time we have used Coffman Plumbing and will use them again. We highly recommend them. By the way, we sold the house in June. Thanks for the great job!
Description of Work: We were selling the house and had inspection done. Several issues with plumbing had to be fixed, so we called Coffman Plumbing.We have had good service from them before and trusted them to do this job right. The list included fixing the back hose bibb, pulled & reset toilet & checked for leaks. Toilet was not filling up and had to replace fill valve and supply line. Piped in tip valve on Water Heater, Anchored low hanging pex pipes under house, tightened nut on PO drain to sink and checked for leaks, replace flat tip washer on basket stancer on right & checked for leaks, tightened all nuts on waste lines, installed main shutoff in closet by front door & checked for leaks. Ran water in tub for several minutes and filled and drained tub twice and it never leaked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$464.6

Elton B.
07/2014
5.0
plumbing
  + -1 more
The representative explained the pros and cons to both types of heaters. He explained what would have to be done to make the switch based on the location of the hot water heater. And he promised an estimate in a timely fashion - which I did receive timely. He stated that he was willing to do whatever we want him to do but he wanted us to be as informed as possible (and suggested we do our own research to verify what he told us). I felt that he was as honest as could be and appreciated that.
Description of Work: I received an estimate for replacing a traditional water heater with a tankless water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brandon W.
06/2014
1.0
drain pipe, wells
  + 0 more
On time, but did nothing. Waste of $90 service call. Called to get my sprinkler system fixed. I told them the pump was broken and would likely need a new pump on the phone when I set the appointment. They showed up, asked me to plug in the pump and stared at it. After a few minutes of standing around they told me the pump was broke. Duh!? Didn't take long enough to charge me for, so they made some calls, sat in the truck, popped the cover off once, but clearly didn't know what they were looking at and again just stared at it and poked it once or twice with a screw driver until they wasted enough time to justify charging me. Then said i should go get a new pump at Tolar ' or Hubbard's or Northern Tools. Could have said that on the phone. No technical knowledge and just out for a buck it seems. Beware.
Description of Work: Supposed to Fix Pump

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$90

Response from Coffman Plumbing Services Inc
[Member name removed], We are very truly sorry you feel this way about our service. We are a family faith base business and our goal is to serve our customers with honesty and satisfaction. After looking at your account, it shows we made a follow up call with you on 5/21/2014 to check on the service you received. It stated that you had not made a decision to replace the pump and you would call if necessary. Your account doesn't reflect that you were dissatisfied or unhappy with our services. This is the number one reason we call our customers to follow up with them. We want to ensure our customers satisfaction and verify our service technicians performed their jobs to the fullest. Please accept our deepest apologies for not performing or providing you with the best service possible. We will gladly send you a refund at your request. Sincerely, Coffman Plumbing Services 910-424-4060

Katherine P.
06/2014
5.0
plumbing
  + -1 more
I was very pleased with the excellent customer service. Both problems occurred on weekends and their answering service went above and beyond.
Description of Work: The sewer main is blocked. They had to come three times. The third time, they replaced the clean out at my request and put in a two way clean out. The city utilities commission will now complete the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Ted W.
05/2014
5.0
plumbing
  + -1 more
Every aspect of the job went well. The crew was on time and and work was completed in the time frame given.
Description of Work: Remodeled guest bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Charles K.
04/2014
5.0
plumbing
  + -1 more
When I called, the person answering the phone was very professional and courteous. They were able to provide someone to be at the house when I wanted and the workers came about the time they said. The workers were very cordial and knowledgeable about what I needed and how to get it done. Not only would I suggest them to do work. I called them back to do some additional work and was very satisfied.
Description of Work: The provider found the leak in my garage ceiling and explained what it was and was able to fix it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Maria M.
01/2014
5.0
plumbing
  + -1 more
Very well and we will call on them again for any plumbing issues. This was the 2nd time we have used them and are very satisfied with their work. We highly recommend them.
Description of Work: We had a leak under sink cabinet. Called Coffman and they came within the hour. They found the leak on the cold side nipple, so, he had to take out the nipple which is in a difficult area with tile on the wall. He carefully removed the damaged nipple and replaced it with a new one without damaging the tile(s). We asked if he could do same with hot side nipple which he did very carefully. He also rebuilt the Delta faucet turned the water on and was working properly again. We were very satisfied with the work done. This was the second time we've called upon Coffman to fix plumbing situations and are very satisfied with their professionalism and courteous manner. We highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$264.17

jerry D.
01/2014
5.0
plumbing
  + -1 more
they were at the house about two hours and they had to replace the rusted out pipe. cleaned up very good and took the old pipe with them.VERY GOOD
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$195

Melidy P.
10/2013
5.0
plumbing
  + -1 more
Very responsive, prompt service. Great explanation of the problem and fixed the same day.
Description of Work: Repaired leaking drain under kitchen sink. Found source of odor under bathroom and repaired drain and vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Maria M.
08/2013
5.0
plumbing
  + -1 more
Well, the water line to the older refrig (1999) had to be updated for the new refrig. So, they did all that and fixed it. It took all of maybe 30-45 mins to fix. I was just amazed that I was able to get them to come to the house on a moments notice. Plus, my dad is retired Veteran and they gave him a 10pct discount, too. We were please with this company and will use them again.It is a family run business and they are very professional & courteous to work with.
Description of Work: installed water line to a new refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78.25

Joseph T.
08/2013
5.0
plumbing, drain cleaning
  + 0 more
Coffman Plumbing did a great job. We called them to unclog a tough drain. The drain was on a property we own that had not been used for up to a year. The sink was massively clogged and the guys snaked it multiple times to get it flowing. The price was reasonable and the outcome was better than I expected. My wife was impressed with their work. They were on time, they clean up after they were finished. They were polite and courteous while my wife was with them. I will use them again.
Description of Work: Unclogged a sink drain and repaired some pipe that was rusted out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Betty C.
07/2013
5.0
plumbing
  + -1 more
They hauled off all of the leftovers. He did all of this work at a great price. They left left a very clean job site. They show concern about the work they do. Scott Coffman himself came out before the work was done and said a prayer with us. They are my new go to plumbers.
Description of Work: They installed a toilet, installed a sink, put the vanity on, and installed a shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$213.05

james M.
06/2013
5.0
plumbing, water heater repair, home remodeling, drain cleaning
  + 2 more
The workers were prompt and professional. They kept me informed of what was going on every step of the way. Mr. Coffman was very knowledgeable and broke things down in layman terms that we could understand. I would highly recommend this company to do work in your home, and I will call them back next time i need any plumbing work done in my home.
Description of Work: Installed new vanity, 2 sinks, toilet, and jacuzzi tub with drain faucet, inline heater, and shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Kiolika C.
06/2013
5.0
plumbing
  + -1 more
Service was excellent! We called the company to get information on what it would cost us to tie in. The owner Mr. Coffman, came to our house to do the estimate. He was extremely polite and personable. He explained the work that would need to be done, the process and reasons it could go quick or slow. He informed us of his policies that his employees MUST abide by and gave my boyfriend and I a very good impression. His price range was also better than any other company we looked at. The day it was time to do the work, Mr Coffman was running a little late, but that did not bother me-seeing as I did not need to be there for them to do the work. It did not (seem to) take them long to get the path dug up and get everything measured out and in place. It was really hot that day and then it turned to rain right as they were finishing, but that did not stop him and Richard from working at all. They were detailed, and done installing the same day. The only hold up was waiting on the inspector. Mr. Coffman and Richard came back after the inspector did his part and finished up the work. Aside from the obvious, there was no damage to our property and they cleaned up everything they had and put some stuff down to help our grass grow back. All together it took 3 days and we are happy. For any other plumbing needs we may have, we will give them a call.
Description of Work: Coffman Plumbing installed a connection pipe to tie us into the new sewer line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,071

Brenda S.
03/2013
5.0
plumbing, wells
  + 0 more
The service call went extremely well and Richard and Todd were on time, very polite and professional, cleaned up the work site and hauled off the old equipment. They advised me to contact their office if there were any problems and that they would return to correct the reported problem. I would highly recommend Coffman Plumbing to everyone in their service area and request either Richard or Todd, if they were available.
Description of Work: This was a followup service call to the service call on 3/8/13. Prior to departing my home on 3/8, the technician had briefed me on a potentially serious problem with my well pump and that he would make sure that the company would contact me very soon to schedule another service call to correct the problem. Sure enough, they contacted me on the following Monday and scheduled the followup appointment for 3/13. That was the soonest that they could have their well specialist available. When they (Richard and Todd) arrived (on time) they made contact with me and advised me of their course of action. They completed the service call very quickly and asked me to come out to the well pump house to show and explain what they had done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365
    • 1(current)
    • 2

Contact information

4251 Legion Rd Ste 103, Hope Mills, NC 28348

http://www.coffmanplumbing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Kitchen and Bath Remodeling,
Drain Cleaning,
General Remodeling,
Wells and Pumps,
Drain Pipe Installation,
Sewer Cleaning,
Natural Gas Lines,
Gas Logs,
Water Coolers

FAQ

Coffman Plumbing Services Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 4:00 PM

Coffman Plumbing Services Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Coffman Plumbing Services Inc does not offer free project estimates.
No, Coffman Plumbing Services Inc does not offer eco-friendly accreditations.
No, Coffman Plumbing Services Inc does not offer a senior discount.
Yes, Coffman Plumbing Services Inc offers emergency services.
No, Coffman Plumbing Services Inc does not offer warranties.
Coffman Plumbing Services Inc offers the following services: Water heater repairs & replacements. Backflow testing, repair & replacement. Residential & commercial. Hydro pressure jetting. Sewer & grease trap lines. Leaking fixtures. Water & sewer line repair & replacement. Sewer line connections to newly pwc annexed areas. Gas line repair & installation. Winterizations. Complete kitchen & bath remodels. Bathroom additions. Custom home construction. Condo & townhome construction.

Contact information

4251 Legion Rd Ste 103, Hope Mills, NC 28348

http://www.coffmanplumbing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM