Window Genie of Southwest Raleigh Inc.

All went well as expected.

unknown

.

unknown

unknown

.

unknown

unknown

unknown

Very professional. Very quick and good installation.

three window genie employees came--two did the inside and one the outside using a filtered/ionized water. Done in a little over an hour. employees very enthusiastic; explained the process fully and did a great job.

House cleaning was good and great price. However, chemicals used killed potted plants, scrubs and grass where the hose went. Outside cleaning was not good, left bad spots and screens are still dusty. The young guys that did the work were nice. However they were late. Will not use again. update: Received call after my review and Window Genie did work hard to come back and fix issues that I raised in my review. They were made aware of my disatification at the end of their service but heard back from them after my review. They sent out a new crew and they hand washed windows instead of using filter system that caused spots. I give them credit for coming back and trying to fix issues.

Crew arrived 20 minutes after scheduled time but they called ahead as they had to wait till their supply house opened at 8:30. Did arrive on new time and went to work promptly. House looked great for one day then day later pollen season opened up full bore. My bad choice of date and I will know better next year.

My windows have never been so clean. The walkway and patio either. I will have the screens cleaned when they return in the Spring to power wash the house. Very satisfied. have recommended to friends and neighbors who are planning to use their services.

Wonderful! I have no complaints at all. They came up on the day that we agreed upon and for the price we agreed upon and they did a really good job.

Only one thing I would have liked them to do that they didn't. They took all of my widow screens off and did not put them back on when they finished. My husband has dementia and I am in a wheel chair. So I am going to have to get someone else toput them back on for me.

The Window Genie Team just cleaned our house and our windows and they look fantastic. The Technicians were very well-mannered and courteous. On the night before the service, Mike sent over an e-mail with the Tech?s photo IDs and an approximate arrival time. The guys called to let me know they were going to be a bit late but it was worth the wait. It was a great experience.

I purchased the coupon for $100 worth of service for $55 and the total estimate came to $124 so I owed $24. We set up an appointment for today (2/24/2014). Mike sent me photos of the guys who would be cleaning our windows and they arrived and went directly to work. They did a great job and I would not hesitate to use Window Genie again not only for windows but for other services they provide.

We were completely satisfied with the job in every respect. Mr. Boone and his techs are knowledgeable and professional. When one hard- to-reach window (to do the outside, you have to get up on the porch roof) still had some cobwebs remaining after the cleaning, the crew came back the same day that we called and fixed the problem. The sidewalks look wonderful, after years of not being cleaned had left them almost black in places. We plan to have Window Genie come back to clean the driveway next.

The two men arrived on schedule and were very pleasant. The job was done in about 5 hours. I will definitely hire them again.

Very responsive! They came to my house to prepare a quote, and responded to my concerns in a timely fashion. The services were completed the very next week after I purchased the Big Deal. The day before the job was done, I was e-mailed a picture of the specialist who would be cleaning the windows. (Great idea!) Sam had been working for Window Genie for some time, and both he and the methods used produced sparkling clean windows! Thanks Window Genie!

The men were very friendly and professional, doing a good job and not complaining about the fact that it was quite cold out and couldn't be much fun working with a water spray. They even cleaned my door mat. I had just given up on ever getting it clean and bought a new one which is now going back to the store.

They were good. They did a good job. I would probably use them again. Everything costs too much nowadays.

Very pleased with my Window Genie experience. Mike came by the house and gave me an estimate to clean out my gutters. Very personable and knowledgeable. Pricing was in line with my expectation and experience with other companies for my house, which is large. Technicians were friendly and did a great job. Price was just as Mike quoted, no extras or upcharges. Overall great experience... I will be using them again. David

They cleaned a lot for the money. Everything looks great. They were all very respectful and introduced themselves to me. He also sent a picture of the guys the day before the work was to be done so I knew who would be showing up. He told me a lot of the guys were former military and you could tell that for sure. They were running a tiny bit behind schedule and called to inform me that a previous job ran over a bit and asked if that would be an issue. That is also something of importance to me that I like about this company as well.