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Wicker Wide Web

Furniture Refinishing and Repair, Antiques, Furniture - Custom Made,

About us

Famaly Busines started in 1971 Paypal, Visa, Mastercard excepted

Business highlights

54 years of trusted experience
Family Owned & Operated

Services we offer

Repair & replace damage wicker, splint, spline caning, rush, danish cord weaves, rattan, rockers, frame replacement, alterations, electrical wiring, hardware replacement, general cleaning & light stain.

Services we don't offer

Sorry, I do not sell material

Amenities

Warranties
Yes


Accepted payment methods

Check
PayPal
Venmo

Photos of past projects

Reviews

4.56 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
17%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
3.7
professionalism
4.7
responsiveness
5.0
punctuality
5.0
Showing 1-6 of 6 reviews

Michelle G.
06/2024
5.0
furniture repair
  + -1 more
The seating suspension straps for our outdoor wicker sofa had stretched to the point where it was not possible to comfortably sit on the sofa as the cushions would sink far too low. Replacement straps were available from the manufacturer, but I could see that they would eventually stretch out, as well. So happy to have found Barry, who did a phenomenal job of replacing the straps with far superior webbing material, much more durable than the original, which he carefully riveted to the frame: as a result, I’m pretty sure this sofa will now outlast me. :) Difficult to find this type of expertise these days. Exceedingly pleased with Barry’s stellar workmanship, and highly recommend; he’s also a super-nice guy.
Description of Work: Suspension straps replaced on outdoor wicker sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James W.
03/2017
5.0
furniture repair
  + -1 more
Barry replaced the old webbing and re-wove newer, much higher quality webbing to the frames. He also used a superior attachment method, different from the original. His finished product is much better than new.
Description of Work: I had three seat webbing frames used to support cushions on a wicker patio set. The previous webbing had failed after seven years and caused the seat cushions to sag uncomfortably.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Alan A.
11/2016
5.0
furniture repair
  + -1 more
Barry was prompt, efficient and honest. He did the work on site. It cost more than ordering the webbing through a dealer but that price doesn't include installation. I highly recommend his services.
Description of Work: Replacement of webbing on outdoor furniture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Wicker Wide Web
Thank you for your review. I just want to add that all my materials used are of the highest quality, and cost much more than the materials sold pre-made, which is why I make them by hand to fit. I pride my self for quality materials and workmanship in business since 1971. One of my mottoes are " If you cant fix it right the first time. Where are you going to find the time to do it again."

John M.
06/2015
5.0
furniture repair
  + -1 more
unknown
Description of Work: Repairs were made to my great grandmothers wicker furniture. A broken leg fixed and springs were retied. While it took longer than I expected. I was informed up front how long it would take. My B rating on the price is not a complaint but surprise at what it costs today for quality work! Very nice to deal with and I recommend his services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

John M.
02/2015
5.0
antiques
  + -1 more
Barry told me in November that it would be after the first of they year due to other work he had done. I checked with him twice to see status and his timing was right on. The work was not inexpensive but his quote was right in ballpark of others I had gotten. He was very pleasant to work with and work was very professionally done. While he only offered the repair work and not the painting and upholstery work that was also needed, you could tell he was a true craftsman with wicker.
Description of Work: Made repairs and redid springs on 100+ year old wicker couch, and chairs also fixed broken leg on wicker table.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Wicker Wide Web
Thank you for your honest opinion is greatly appreciated. Barry Benitez

Nelson L.
07/2012
2.0
furniture repair
  + -1 more
It was three times the amount I had spent before for the same service. Too expensive! Did no offer full service on staining the cane for that exaggerated price. Would rather buy a new furniture than spending on staining with this guy! I had to show the item in person to get a quote. And this guy is located 70 miles away from where I live. I could have said no but after travelling 70 miles I just went ahead and agreed, a one time proposition (not again).
Description of Work: Wicker Wide Web replaced cane on chair seat and back (just one chair).

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$135

Response from Wicker Wide Web
I am very surprised by your review. No problems were ever mentioned when the work was done. I always offer all my customers a chance to send me pictures by email to evaluate the repair cost before you agree on the job. A price was quoted and you agreed to bring it. I do NOT stain or refinish, although I can refer a professional who does. I only offer replacement of materials and gluing needed to repair. The price given is calculated on material, equipment and time involved to replace caning on a chair. Fixing wicker and caning is a rare art. I am sorry that you live so far away and there was no one any closer to do the work.

    Contact information

    208 Gillean Ln, Holly Springs, NC 27540

    http://WickerWideWeb.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 4:00 PM
    Tuesday:
    10:00 AM - 4:00 PM
    Wednesday:
    10:00 AM - 4:00 PM
    Thursday:
    Closed
    Friday:
    10:00 AM - 4:00 PM
    Saturday:
    10:00 AM - 4:00 PM

    Licensing

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture Refinishing and Repair,
    Antiques,
    Furniture - Custom Made,
    Lamp Repair

    FAQ

    Wicker Wide Web is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 4:00 PM

    Tuesday: 10:00 AM - 4:00 PM

    Wednesday: 10:00 AM - 4:00 PM

    Thursday: Closed

    Friday: 10:00 AM - 4:00 PM

    Saturday: 10:00 AM - 4:00 PM

    Wicker Wide Web accepts the following forms of payment: Check,PayPal,Venmo
    No, Wicker Wide Web does not offer free project estimates.
    Yes, Wicker Wide Web offers eco-friendly accreditations.
    No, Wicker Wide Web does not offer a senior discount.
    No, Wicker Wide Web does not offer emergency services.
    Yes, Wicker Wide Web offers warranties.
    Wicker Wide Web offers the following services: Repair & replace damage wicker, splint, spline caning, rush, danish cord weaves, rattan, rockers, frame replacement, alterations, electrical wiring, hardware replacement, general cleaning & light stain.
    Sorry, I do not sell material

    Contact information

    208 Gillean Ln, Holly Springs, NC 27540

    http://WickerWideWeb.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 4:00 PM
    Tuesday:
    10:00 AM - 4:00 PM
    Wednesday:
    10:00 AM - 4:00 PM
    Thursday:
    Closed
    Friday:
    10:00 AM - 4:00 PM
    Saturday:
    10:00 AM - 4:00 PM