Heating and Air Conditioning, Home Security Systems
About us
Warren-Hay is a full service unlimited license HVAC company with over 100 employees and have been in business since 1993. All of our work is performed by Warren-Hay employees. Our service department utilizes flat rate pricing with discounts for our maintenance customers. We also specialize in Geothermal systems. Additional e-mail: warrenhay@earthlink.net.
Business highlights
32 years of trusted experience
Emergency Services Offered
Services we offer
Air Conditioning & Heating Systems- New & Replacement. Residential & Commercial. Geothermal Systems- Installation & Replacement.
Came out in the middle of night to try to start the heater. Got the part the first thing the next morning and installed in a big snowstorm. Went above and beyond getting our heat back on. Would happily use them again for all HVAC needs.
Description of Work: Repaired heater blower motor that went out just before impending snow storm
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Worth W.
12/2017
5.0
heating & air conditioning/hvac
+ -1 more
I expected a diagnostic fee and feared the worst. We have already decided to decomsission the older gas boiler radiators since they are difficult to find qualified service people and we already had a backup heat pump installed. Turned out to be a minor (and obscure) issue with a steam pipe introduced by the installation of the heat pump system in the summer. Consequently fixed and no charge because they manage our HVAC systems.
Description of Work: Two radiators not working on gas/boiler/steam radiator system. This service call was to diagnose the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David N.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
Great job, thorough instillation and clean-up!
Description of Work: replace cooling and heating system
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Vibeke T.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
We had many questions before installation and they were extremely responsive and answered all questions thoroughly. On the date agreed upon for installation they arrived on time and worked very hard to finish on the same day. They were helpful applying for energy credit through Duke Energy. Overall a great job.
Description of Work: Replace gas furnace and A/C unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dan B.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
.....
Description of Work: .....
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Ricky R.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
They were professional, punctual, and friendly.
Description of Work: Replaced the existing a.c. unit with a new one.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Worth W.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
The work was done on time, the quote was accurate and within our expectations, and the service people were great. They were able to schedule our work when we needed it and did our two homes on back to back days. We have used them for many years to maintain the boiler/A/C unit in one of our homes, so we expected good work.
Description of Work: Two different houses in our family needed new A/C systems. We replaced one very old A/C unit with a dual zone diverter system and another A/C system with a leaking air handler and old refrigerant with a heat pump, thus giving this older home a new A/C and a backup to its gas/boiler/radiator system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Suzanne M.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DAVID R.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
We were impressed by their knowledge, responsiveness, and professionalism before, during and after the job. The price was in the right ballpark. They provided us with options and did not try to sell us more than we needed.
Description of Work: The gas furnace that heats the main part of our home died the first week of December (during a cold spell!) Warren-Hay was one of three companies we consulted with for a replacement. We chose Warren-Hay above the company that previously serviced our hvac systems. They installed a Trane furnace, heat pump and coil.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,600
Nancy H.
11/2016
5.0
heating & air conditioning/hvac
+ -1 more
I was very pleased by the quality of the work and the time the technician took to inspect the systems to make sure they were functioning properly.
Description of Work: Heat Pump Inspections
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$68
terri F.
09/2016
5.0
heating & air conditioning/hvac
+ -1 more
GReat, quick, very professional. We are breathing better, saving money.
Description of Work: AC and gas heater replaced. Installed YORK gas pac and replaced all ductwork under house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,600
William P.
08/2016
5.0
heating & air conditioning/hvac
+ -1 more
Great! I placed the call to Warren-Hay around 9:15 on a Saturday morning and the technician arrived within 3 hours. The tech was courteous, professional, did not waste any time, and promptly diagnosed and repaired the problem (capacitor failure). I cannot name any way in which the experience could have been improved. I would definitely call on this company again.
Description of Work: Restore AC system to operating condition.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$247
Scott B.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
Everything was replaced very quickly and it all worked afterwards. Was referred by a neighbor who is a realtor and has used them on various occasions. I called in the morning and they were here in a few hours. I couldn't have asked for anything more.
Description of Work: Bad draft inducer fan assembly and mounting plate rusted out. Basically very rusted and fan imploded.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Sandra S.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
They were on time and worked diligently thru the day to provide professional assistance in removal of old system and installation of new system. Had to do a little "extras" to make things work as they should but did so without hesitation. These men did a great job from start to finish, including clean up and carry off of old equipment. I would highly recommend this company to anyone who wants honest and dependable people to work for and with you. I have been dealing with this company for 3+ years now and would highly recommend them to anyone!
Description of Work: Installed new heat pump system inside and out at my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,975
Lee B.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
It was in the dead of winter. They worked me in. It was freezing cold. People were having trouble with their furnaces. They installed a part that worked for one day and it broke. But they came back and replaced it for free. The service was great. They were very helpful in explaining.
Description of Work: He fixed our furnace, including replacing the thermostat and doing some other things.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Becca E.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
It turned out great. They were really good. They came early that morning and worked until it was completely done. They also hauled off the old unit.
Description of Work: They installed a heat pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,300
Sally W.
04/2014
5.0
heating & air conditioning/hvac
+ -1 more
They came in while I was in the hospital, made the house safe for me. They cleaned the ducts, and installed UV lights in the attic and crawl space to take care of blocking infectious materials coming through the ducts. They also saeled the ducts to protect against dirt coming in from the crawl space. They put a fan in the doorway to pull air through the house. This let them see where any air was coming into the house from outside. They blocked the air coming in all of those places. They also put something above the attic stairs that keeps anything from coming into the house from there. They really worked with us. I would recommend them for anything. We also did a service contract with them to come out twice a year.
Description of Work: I was having a medical procedure, and could not be around germs or dirt after.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Danielle G.
06/2013
5.0
heating & air conditioning/hvac
+ -1 more
They were wonderful, very knowledgeable, price was right, and he even finished the job in the rain to make sure it was done in a timely manner.
Description of Work: They fixed the leak in my AC unit and recharged the unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Bridget F.
12/2012
5.0
heating & air conditioning/hvac
+ -1 more
They showed up on time. They took out my old 35-year-old furnace and installed a new Trane gas furnace. They installed the new NEST wi-fi thermostat at my request (which is TOTALLY awesome because I can control my thermostat from my iphone and ipad!!) I highly recommend this company.
Description of Work: I called 4 heat and air service people for estimates. Of the 4, Warren-Hay was the absolute BEST! The other 3 failed miserably (and one of them never showed up!!) Warren Hay did the following: 1. Showed up for the estimate ON-TiME!!! and even called me 15 minutes before their appointment to let me know they were on the way. 2. Wiped his feet before he came into my house. 3. The other service companies asked me how many square feet my house was. BUT, Warren Hay actually measured it! 4. The other service companies told me I should get dual fuel (I currently had natural gas). The dual-fuel heat confused me, but Warren Hay said since I was accustomed to natural gas, if I got dual fuel, I wouldn't like it because gas heat is warmer than electric heat. He also said most of the people who wants dual fuel are the ones on propane gas. I am forever grateful for that advice! 5. Warren Hay gave me an estimate on the spot. The other companies failed on all the above (except they did wipe their feet). I am extremely pleased with the work Warren Hay did for me. They also installed the new "Nest" thermostat at my request.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Carol T.
08/2012
5.0
heating & air conditioning/hvac
+ -1 more
Fine. This is the company that did the original install of our systems. We will use them again.
Description of Work: check up for HVAC system. Bought a "bronze" package for them to come out twice in a year to tune up the systems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Edward G. W.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
Warren-Hay Mechanical Contractors had installed my outdoor AC condensor unit in 2003 and I had avery good experience at that time. Now, my evaprator coil connected to my furnace was leaking coolant. I called Larry Warren, President of Warren-Hay Mechanical Contractors Inc. Larry sent someone right out to my home. They took digital photos of all problem areas under my home. Larry suggested that I replace my old 80% efficient furnace for a new 90% efficient furnace at the same time I replaced the coil. He gave me three estimates: replace the coil only, replace the furnace and the coil, and replace the furnace, coil, and the outside AC condensor for a more efficient model. I elected to go for the new furnace and coil, and to keep (for now) my older outside AC condensor which was still functioning. Warren-Hay Mechanical arrived on the day and time promised. They performed an outstanding job for an excellent price. Overall, I was very pleased with the professionalism and expertise of Warren-Hay. I would enthusiastically recommend them to anyone in need of heating and AC service, repair, or installation.
Description of Work: My existing furnace was over 20 years old and the AC evaporator coil was leaking...so I needed to replace both.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
DeWitt H.
04/2012
3.0
heating & air conditioning/hvac
+ -1 more
I would not recommend them to others because the bills they sent me was all confusing, I don't think they were accurate. They sent me bills at certain times which I had already paid. Last year, I had a contract with them and they said no. This year, I noticed that I had a contract them, and they said no. Lots of other people would not want to deal with them again.
Description of Work: I used Warren-Hay Mechanical Contractors Inc for heating and AC repairs. I used them just to check the furnace and get it running for the season.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Frank & Anne K.
01/2011
5.0
heating & air conditioning/hvac
+ -1 more
We were very pleased with the service and would use them again.
Description of Work: Checked furnace that was not functioning, identified defective component and replaced control board.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$586
Michelle D.
12/2010
5.0
heating & air conditioning/hvac
+ -1 more
Warren-Hay was very pleasant, nice and very helpful. We felt that their quote was a little bit high and they were not willing to negotiate. They have great customer service.
Description of Work: Warren-Hay gave us a quote.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$9,000
john W.
10/2010
5.0
heating & air conditioning/hvac
+ -1 more
They reset something in my air conditioner and repaired it completely. I don't know exactly what they did. They were very prompt and professional. They were here when they said they would and did a good job. I was very pleased and I will use them again in the future.
Description of Work: I used the services of Warren-Hay Mechanical Contractors Inc. probably in August. They fully serviced the air conditioner.
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Service Categories
Heating and Air Conditioning,
Home Security Systems
FAQ
WARREN-HAY Mechanical Contractors Inc is currently rated 5 overall out of 5.
Sunday: 7:00 AM - 5:00 PM
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 7:00 AM - 5:00 PM
WARREN-HAY Mechanical Contractors Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa