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Triangle Moving Service Inc.

Moving Companies, Storage

About us

Local family business.Established in 1989 as a one truck operation servicing .Today, we run multiple crews daily, and while our service area has expanded to include most of central North Carolina as a local mover and most of the Eastern US as an interstate mover, we have maintained our small town, local family business values.

Business highlights

36 years of trusted experience

Services we offer

Moving boxes and supplies, modern containerized storage, full service local and long distance moving including packing, unpacking, all types of pianos, offices, apartments and all types of homes. We also load and unload rental trucks and all types of containers. Secure, climate controlled warehouse storage. Specializing in 1-3 bedroom apartments and homes over 1,000 square feet.

Amenities

Free Estimates
Yes


Accepted payment methods

Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6112 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
7%
3
6%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 101-112 of 112 reviews

Andrew B.
06/2015
4.0
moving companies
  + -1 more
unknown
Description of Work: They moved us from an apartment to a house. The crew arrived on time and did an average job. They were friendly and willing to help with some misc requests we had. At the time, I thought they did very well, but after sorting through things I've noticed a few scrapes on the floors and walls and one rocking chair that was broken by the team. The price was very reasonable, but my wife and I did a lot of the pre-move work of boxing and even moving our smaller items through several car loads prior to the actual move day. If the crew did the entire move, I suspect our price would've been doubled. I don't think they did a bad job -- but would consider it average -- Not bad, not great.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$850

Marcie S.
06/2015
4.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Crystal B.
05/2015
1.0
moving companies
  + -1 more
unknown
Description of Work: I prepaid through Angie's list for 3 hours. The movers showed up 45 min late and off the top deducted 1 hour travel charge to come to my home. Although I hired them locally. Three men arrived and yet failed to move at any rational pace letting me know I would be responsible for additional hours. I am 103 lbs, 5ft 2in and a 39 yr old female. I moved 99% of the boxes outside myself because they stood staring at me. I moved my king bed and sofas out the door dragging them myself. They took apart my sons bed, I asked to keep the screws myself. They said no and put them in their tool box. I never got them back. They filled the truck half full and said they were taking it to my house in the same neighborhood. I did not see it was half full until they opened it at my new place. I asked why they did that as it wasted time. No response. I called additional people to help me due to the lack of effort on the movers part. The movers were rude and nasty to my friends and family. My family and I moved more on our own and at a much faster speed. I asked the movers what the problem was and they told me I had to much stuff. I let them know I have used movers on many other occasions with less and I knew the time and effort it should take. I also had never had to assist the movers myself. One if the movers started cussing at me in front of my kids. I said I would not engage in that behavior or language and he needed to leave my home. He picked up a box walked in my house put a 4 ft scratch in the wall and hit my friend in the head with the box pushing past him. I called the office many times through out the day with no response back. In the end the driver wanted payment of 520.00. I said I wanted to talk with the owner. He said he was gone until Monday and it was not possible. The driver left came back inside and said they would give me 100.00 off. I again wanted to talk to the owner. He refused. He insisted in payment. I gave my credit card. He took it to the truck unexpectedly and stayed in the truck for over 20 min. When he came back I said I need to talk with someone in Monday. I had a very bad feeling about the transaction and called my bank to find they charged me 4520.00. I filled fraud charges immediately. On Monday I called and spoke to the owner who said it was a mistake and would refund the money. He also said he was talking to the driver and ran my card on the move day. I said I thought you had left for the day and gone for the weekend. No response. Complete scam company. My mother was also present and write a review that was taken down in 12 hours.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$900

Response from Triangle Moving Service Inc.
When we schedule a move with a customer, we provide a window for the arrival time. This customer was given a window between 9:00 and 9:30. The crew leader always calls with a more accurate arrival time just after dispatch. We cannot guarantee an exact arrival time because we cannot control traffic in the Triangle area. Our crew members must drive to the office and then the crew must drive to the job site. This crew had a start time of 9:45, 15 minutes later than the window given. It is an industry standard to charge one hour for travel and this is indicated in the offer on Angie’s list and on our confirmation. The customer is also informed at the time of booking that they will be responsible for any balance after we complete three hours of work. This customer wanted the crew to complete a nine hour job in three hours. This review is fraught with half-truths and mistruths. After the move began, the customer and her mother began trying to rush the movers. Apparently there was a sick child they wanted to take to the hospital and they wanted the crew to rush through the job. The mother suggested to one of the movers that he should carry a king headboard down the stairs by himself to the truck to save time. The mover declined; it would be a ridiculous thing to try. The customer had a two bedroom apartment with about 8-9000 lbs. (about 30% over normal) and a garage with 3-4000. This is an extraordinary amount for a two bedroom apartment. The customer’s narrative makes it sound like she provided a lot of help to the staff when in fact, all she did was move items from inside the 2nd floor apartment to outside in the hall. The movers took everything down the stairs. They used a mover’s pad as a sling to carry multiple boxes and expedite the process. Often when working local moves where the homes are in close proximity the crew will choose to make multiple trips rather than spend the extra time packing the truck full, even if the shipment could fit in one load. They do this to save the customer time and money. In this case, the movers realized it would not all fit so there was no need to make one large load and one small one. The customer complained to the crew leader about it and he explained it to her. The movers were not rude to the customer and her family, but she and her mother were rude to them and badgered them throughout the process. The boxes in the garage were old and decrepit. One of the movers was carrying a worn, overstuffed wardrobe carton. The carton burst as he was carrying it and put a scratch on the wall. At the end of the move the driver requested payment. The customer demanded to speak with the owner, but the owner was not available at the time (it was late Friday evening) so she was instructed to call Monday with any comments or issues. When the credit card was run there was inadvertently a 4 placed in front if the $520.00. It was done by mistake and not with malaise. It was refunded upon opening on Monday morning. This customer is out of her mind to think that we would defraud her credit card. The mother wrote a review giving us an F in every category. The mother was not our customer and on that basis we requested that the review be removed. Angie’s management agreed to do so as it was a non-qualified review. This customer had unrealistic expectations from the very beginning. Because the deal through Angie’s list was for three hours, they expected the job to be completed in three hours. When they saw that was not going to happen, they became antagonistic and hostile. Our crews consistently receive A ratings on Angie’s list due to their hard diligent and professional work, and this crew is no exception. This review is more of a reflection of the demeanor of its author than of our company.

Jimmie W.
04/2015
5.0
moving companies
  + -1 more
Great.
Description of Work: Moved us into our new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Triangle Moving Service Inc.
Thanks for taking the time to write a great review for us. We appreciate your business!

Eileen F.
04/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: THese guys have been great. This is the second time we have used them. They are very careful moving the furniture and very pleasant. They made the two stops we requested and finished in a reasonable amount of time. We would use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$520

Response from Triangle Moving Service Inc.
Thank you for taking the time to review our company. I noticed that you gave us a B on price and I want to address that. Our turn over rate here at Triangle Moving Service is very low, and most of our staff members have been with us for over five years. For that reason, we are able to provide a superior service because the crews know how to effectively work together. In order to keep our staff with us and in good spirits, we treat them like family and we pay them well. So while our hourly rate may not be the lowest, the crews more than make up for it in productivity. We are not the cheapest movers, nor are we the most expensive, but you won't find better service for the price. We do appreciate your business.

beth W.
01/2015
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Daniel M.
12/2014
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Triangle Moving Service Inc.
Thank you for taking the time to send in this review. We really appreciate the high marks!

Sook Hee L.
12/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: Two guys moved some heavy furniture, an appliance and a piano. They finished earlier than expected and nothing was broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Response from Triangle Moving Service Inc.
Thanks for the great review, we really appreciate it.

Heather W.
10/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: Moved from a 1450 square foot, two story, 3 bedroom house, to a 1750 square foot, one story, 3 bedroom house. The move was very quick and the movers were efficient! There were no damages to any of my belongings, including large/heavy pieces of furniture. Overall, I was happy with their service, and would use this company again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Carolann M.
10/2014
5.0
moving companies
  + -1 more
.
Description of Work: Move me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$518

Carolann M.
10/2014
5.0
moving companies
  + -1 more
The service was excellent.
Description of Work: I purchased a Big Deal for $432 for a 30 Foot Moving Truck and a 3-Person Crew for 3-Hours,with 15% Off Moving Supplies

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carl K.
09/2014
5.0
moving companies
  + -1 more
Great
Description of Work: Moved out of my townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$432

Contact information

317 Woodridge Ln, Hillsborough, NC 27278

http://www.trianglemoving.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
NCUC C-932
Trade License Locale
NC
Trade License Authority
North Carolina Utilities Commission
Trade License Expiration
12/31/2021
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Storage

FAQ

Triangle Moving Service Inc. is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: Closed

Triangle Moving Service Inc. accepts the following forms of payment: Discover,MasterCard,Visa
Yes, Triangle Moving Service Inc. offers free project estimates.
No, Triangle Moving Service Inc. does not offer eco-friendly accreditations.
No, Triangle Moving Service Inc. does not offer a senior discount.
No, Triangle Moving Service Inc. does not offer emergency services.
No, Triangle Moving Service Inc. does not offer warranties.
Triangle Moving Service Inc. offers the following services: Moving boxes and supplies, modern containerized storage, full service local and long distance moving including packing, unpacking, all types of pianos, offices, apartments and all types of homes. We also load and unload rental trucks and all types of containers. Secure, climate controlled warehouse storage. Specializing in 1-3 bedroom apartments and homes over 1,000 square feet.

Contact information

317 Woodridge Ln, Hillsborough, NC 27278

http://www.trianglemoving.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed