Their work is always excellent. I was extremely pleased with the care they always give my home when they work. During the installation process last week of our new attic heat pump, they covered my hardwood floors with pads and were very careful carrying things up and down stairs. As a result, they did no damage to our home.
Description of Work: We have used Tri-Tech Service Company for the past 7 years. While it is a small company, they have always provided excellent work and customer service. I like the fact that either Don and Matthew are the only people that service our HVAC systems and know those systems very well so that they can give us informed advice on how to best maintain them. Last week they installed a new heat pump to replace our 16 year old attic unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,620
Mike R.
11/2015
5.0
heating & air conditioning/hvac
+ -1 more
They are a small operation and they are very good. they do excellent work. It is a father and son operation. They come almost immediately and we have come to really rely on them. Would highly recommend them.
Description of Work: I have been using them for at least 5 years for heating and AC installation and repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John T.
09/2014
5.0
heating & air conditioning/hvac
+ -1 more
Don was great. Came out on a Sunday and repaired a design flaw in our air conditioning system. Don had been out previously and had taken care of another problem--he felt so bad about the design issue (designed by someone else, not him) he repaired it for free. Took him over an hour. Very courteous and professional. Will not hesitate to contact him in the future.
Description of Work: Repaired a design flaw in our air conditioning system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bridget K.
07/2014
5.0
heating & air conditioning/hvac
+ -1 more
Tri-Tech called same day and were out that evening, even though it wasn't a true emergency. Very knowledgeable and professional. If Angie's List had an A+, I'd give it to them.
Description of Work: Tri-Tech was called in by our home warranty company for an air conditioning repair (which is why I can't comment on cost). They called same day and were out that evening, even though it wasn't a true emergency. Very knowledgeable and professional. If Angie's List had an A+, I'd give it to them.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert G.
03/2013
5.0
heating & air conditioning/hvac
+ -1 more
Excellent I needed a heat exchanger replaced on a heating unit for my house on short notice. I talked to Don on the phone and he repaired the problem without ever meeting me and sent me a bill in the mail. I sent him a check a week later. Local business providing a good service at good prices. My kind of business. Many thanks..
Description of Work: Cracked heat exchanger on an outdoor propane furnace causing CO to enter the home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$680
Sue B.
04/2012
5.0
heating & air conditioning/hvac
+ -1 more
I didn't have any complaints and thought everything was wonderful. I thought they had excellent pricing, explained everything well and am overall satisfied.
Description of Work: I had Tri-Tech Service Company come out to install a new heating and air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Martha M.
07/2011
5.0
heating & air conditioning/hvac
+ -1 more
He was very knowledgeable and he answered our questions. He explained the things that he saw and we needed to know about our equipment. We just bought our house a year ago; so he was educating us about our home.
Description of Work: I used Tri-Tech Service Company Inc. for our heating and air conditioning needs. He did a furnace check and there was one repair that we had to do, and I want to say it was in April of this year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$168
Joan D.
05/2010
5.0
heating & air conditioning/hvac
+ -1 more
Very good service. Punctual, quick and efficient. Gave me excellent advice that saved me money.
Description of Work: Clean out and inspect two firepaces.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Shawna N.
12/2009
5.0
heating & air conditioning/hvac
+ -1 more
I have had Donald Kearns of Tri-Tech Service Co. come out for previous furnace repairs and I am always pleased with his level of expertise and customer service. We have a 25 year old gas furnace that we are trying to get a couple more years out of until we can pay cash for a new one. Our furnace was not heating when we turned it on this year. My husband called Tri-Tech to set up an appointment. Mr. Kearns came by the next day. We did not have to be home for him to do the repairs. We agreed on if the repair was going to cost more than $100.00 that he would call my husband for approval. He relight the pilot light (which my husband was unable to do) and he repaired the 120v electricalflo control and defective door switch. He also replaced the foil mastre. I would highly recommend this company to everyone.
Description of Work: Repaired the furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Pamela I.
12/2008
5.0
heating & air conditioning/hvac
+ -1 more
It went great. He was very informative, didn't mind me asking questions and so forth. Gave me lots of pointers and warranty info. Friendly and professional.
Description of Work: Routine maintenance on a gas pack.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$75
DONNA L.
10/2007
5.0
heating & air conditioning/hvac
+ -1 more
On the first cold night of the year, our heat failed to turn on. We have two small kids in the house and made do on the first night after I attempted to figure out what was wrong myself. I was referred to Don by a mutual friend who said he was real reliable and was good to work with when he did work for Habitat for Humanity. When CWJ told me it would be 3 or four days, and possibly next week before they could even come out (It was the first cold night of the year), Don returned my call promptly and at 9pm the same night came out to the house. He'd prepared me for the worst because a failure to ignite (TCO indicator on the board) could be because of any number of very bad things. Given the age of the system and the symptoms we could very well have been in the market for a new gas pack. Instead, it was simply a rusted contact and he was able to fix the problem quickly and get the heat back on. I'd call him again in a heartbeat.
Description of Work: Diagnosis of a Trane gas pack failing to ignite. The range of possibilities fell into cracked heat exchanger, bad blow-back sensor, pressure sensor malfunctions, etc. Turns out that it was simply a corroded connector on a temperature sensor. Don scoured the contact and installed a new connector.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Contact information
1528 PALMERS GROVE CHURCH RD, Hillsborough, NC 27278
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Electrical
FAQ
TRI-TECH SERVICE COMPANY INC is currently rated 5 overall out of 5.
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
TRI-TECH SERVICE COMPANY INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, TRI-TECH SERVICE COMPANY INC does not offer free project estimates.
No, TRI-TECH SERVICE COMPANY INC does not offer eco-friendly accreditations.
No, TRI-TECH SERVICE COMPANY INC does not offer a senior discount.
Yes, TRI-TECH SERVICE COMPANY INC offers emergency services.
No, TRI-TECH SERVICE COMPANY INC does not offer warranties.
TRI-TECH SERVICE COMPANY INC offers the following services: Heating and Air Conditioning installs and Service, some electrical and plumbing
Contact information
1528 PALMERS GROVE CHURCH RD, Hillsborough, NC 27278