Garage Doors By Louis

I called them and they came out the next morning and fixed the garage door. They were timely and professional.

After my youngest discovered backing out through a closed garage door doesn't go well, Louis came out promptly and determined the minimum number of parts he would need to replace. It took awhile for the parts to come in - not his fault - but as soon as they arrived he was right out. The repair is excellent; the new panels match exactly; the price was very reasonable.

Louis returned my call right away and we set up a time for him to come out. He was on time and took care of the job quickly. He does excellent work and always goes above and beyond what is expected. I highly recommend him.

Better than I could have even hoped.

Great! It seemed that some rodents chewed through the wires. Louis is thorough and thoughtful. He always explains what he is doing.

The job took longer than he originally planned due to the complexity but the wirk was exceptional!

Over the phone, Louis suggested what I should do to fix the problem, but since the garage door was overdue for routine maintenance, and I had already tried his suggested solution, I asked him to come out. He showed me why my attempt to line up the sensor lights had not fixed the problem, proceeded to fix it, and then showed me how to lubricate the door (the required maintenance). He did not want to accept any payment at all for what he did, but finally said $20, which I gladly paid him. He refused to accept anything more. Louis is the sort of tradesman who restores one's faith not only in tradesmen but in humanity itself.

It was an emergency situation and he responded immediately. Rather than replace the entire door, he worked diligently to repair the door instead. It took a lot of effort and sweat but he did it! Was most appreciative. Then we had a second problem with the opener at my other house, which required a new motor. The assistant came back the next day to install it after picking up the motor in Raleigh. It works flawlessly, so no qualms with the quality, but the assistant's professionalism left a lot to be desired. Too off-the-cuff and lackadaisical for our taste. And women do NOT like to be called "honey" and "darling!" It's 2016 for Pete's sake - we don't need to be talked down to like children or worse, powerless females. Sorry if I sound a little angry, but this gets old with repair men (yes, only with men). The other issue was that the assistant refused to do the simple connection to the HomeLink button inside the car (our previous garage door folks did this with a smile - for four cars!). Instead, he crept away without even saying "goodbye." Turns out that the LiftMaster system requires a special "repeater" from Home Link...seems like a garage pro would know this. Maybe my expectations were too high. I am willing to let this go, but it did cost me an additional $27 on Amazon and several days waiting. The assistant did program the garage door remotes correctly, so that was helpful. All in all a good experience especially since our former garage door people didn't even have the courtesy to call us back when we called the emergency number. I will use Louis again, but hope we get the owner not the assistant. By the way - the price was for TWO garage repairs--so each one was about $450 or so.

They fixed it and I had to call them up to do it again. They did not fix it right; they had to come back. I would say the price was okay. They were very responsive and very professional.

Louis was very responsive to our calls and kept us very well informed of the process of when he was going to be there, what our options were and when he expected to be finished. His prices were reasonable, the job was done quickly and the cleanup was complete.

The first time I used Louis was when we damaged our garage door and needed to have the whole thing replaced. We got the new door and all new rails, springs, etc. His price was much less than the other companies I contacted. We used Louis again about a year later when the motor needed to be replaced. Again, quick response, good price, and excellent work. Highly recommended

I called Louis at 9:00am today and he was at my house at 9:20am! The work was completed in about an hour and everything works great; and quieter! He took the time to inspect my 2nd garage door and told me what to do to service it myself. Very nice, prompt, professional, upfront with pricing! I will definitely use Garage Doors by Louis in the future!

They're great. They are very prompt. They are great in emergencies. I will absolutely use them again in the future.

Very nice small business. Called on a Saturday to leave a message for a hopeful appointment for the following week. Our garage door was wedged up at an angle about 2 feet and we couldn't move it after my husband installed new springs himself. Track looked bent and door wouldn't budge in either direction. Within about two hours, Leon was at our house and worked until everything was working perfectly, took less than two hours. VERY professional and friendly. Pointed out some things that needed to be fixed in the future and ways they could be done better next time, but with no pressure or scare tactics, just common sense things we didn't know. Highly recommended!!!

He came out really quick and he knows what he was doing. I have used him before and I have used him about a year or two years ago to replace a motor. He is great.

Our garage wouldn't open one day, so we called Louis after reading his reviews. He came out that day, and figured out he didn't have our springs in stock so had to get it from Raleigh. He made the trip and replaced the springs late the same day. He kept us informed as to what was happening and even gave us tips on what to do to keep the springs working well. All in all, an excellent Angie's List provider.

I called Louis on Tuesday evening around 6:15 pm he promptly responded that he would be out the next day at 9:00 am. He arrived made a professional assessment and did the emergency repair. He also noted that I will need to replace both of my doors due to the previous installation and I totally agree, so I will be using Louis to replace both doors.

My garage door was making a very loud sound every time I opened it. Louis quickly determined that the settings were off which was causing the door to get stuck. He made an adjustment and showed me how to make the adjustment myself in the future. He also explained a problem I might see in the future. I highly recommend him!

Louis is great. He knows his stuff. I wish he did more than just garage doors. He is very responsive and helpful. We love working with him.

Our garage door spring broke sometime on Thursday night. We called Louis on Friday morning. Within 90 minutes his associate Leon was at the house. Two hours later the job was done. Leon explained what he had done and made recommendations for ongoing maintenance. When he left the door was working, and much quieter than before he had serviced it.

They were great. They made it much more solid and it is running fine.

Louis's service was excellent.

Louis gave me a quote over the phone and came the next day to replace my opener. He explained everything to me after the installation to make sure that the work met expectations. Very pleased with his work and the overall experience with Louis. I highly recommend him.

In sum, Louis was professional, prompt, knowledgeable, and fair - not charging us anything to adjust the door and advise us on how to maintain.

Only having lived a month at my new(9 yr old) house, the garage door stopped working. Louis came highly recommended by my real estate agent. I was afraid of being talked into more than I needed, but it was the opposite. He gave options and explained everything thoroughly. Very pleasant experience.