Dr Drain Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

For more than 25 years Dr. Drain Plumbing has provided fast, reliable and guaranteed service for all types of plumbing needs. From plumbing repairs, septic repairs and wells to the installation of complete plumbing systems. We can handle it! We are one of the few plumbing companies with a full one year on all parts and labor guarantee. That alone tells you your plumbing troubles are over. Dr. Drain Plumbing is locally owned & Vet owned operated by Ted Bunnell. Ted has is a part of every job and is available to every customer before, during and after the job. We're the Triangle region's residential and light commercial plumbing repair and installation experts. You can expect our service team to be professional and courteous, to always make sure your questions are answered and to do the highest quality work.

Business highlights

34 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

All plumbing repairs and new installs (ANYTHING PLUMBING), Exterior water and sewer drain pipe installation, gas leak repair, drain, sewer cleaning, septic repairs, water heaters, pumps, remodeling - general, kitchen & bathroom, well repairs

Services we don't offer

No well pump replacing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9404 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 376-400 of 404 reviews

Margaret W.
06/2015
5.0
plumbing
  + -1 more
Great. Good explanation. Fast.
Description of Work: Service on toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dr Drain Plumbing
Thanks for the great review

Andy C.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Went great. I've used Dr. Drain before and will continue to do so.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Response from Dr Drain Plumbing
Thanks so much for taking the time to post.

Lou L.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They have done several services for me; a couple of them very important. Good work. Good service. Friendly bunch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dr Drain Plumbing
Thanks [member's name removed] Long time customer and friend I did not know was on Angie's List.

Frances C.
05/2015
5.0
plumbing, wells
  + 0 more
unknown
Description of Work: They installed a bathroom sink for me. The pipe from the wall needed to be cut and the plumber suggested installing a cuff as well so the fixture would look better. It worked out perfectly. What could have been an ugly connection beneath a pedestal sink now has a very finished look with the cuff. The plumber showed up early and was quick, pleasant and cleaned up after he was done. I highly recommend Mr. Drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Dr Drain Plumbing
Thank you for the nice rating.

Carole L. B.
05/2015
2.0
plumbing
  + -1 more
unknown
Description of Work: They were to free up three sluggish drains and fix two toilets that were running. They thought they fixed things but I am still having the same problems.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$264

Response from Dr Drain Plumbing
A unhappy customer we must not have. If you are having problem with the same drains all you have to do is call us back. As for the cost you got a very good deal for all the work we did. We do not work for free. Guess some people you can not make happy. Have great day.

Randy S.
05/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Dr Drain Plumbing
Thanks for the A

Martin B.
05/2015
5.0
plumbing
  + -1 more
Terrific! Ryan was awesome!
Description of Work: Re-piped drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from Dr Drain Plumbing
Nice to see your happy.

SHERRY L.
04/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: I ended up paying them an extra 135.00 for simply replacing the toilet tank |inner workings. This was in addition to the original Angie's List cost. I felt I was taken advantage of. However, the service man was polite and |professional.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$135

Response from Dr Drain Plumbing
I'm very confused why you feel taken advantage of? We told you the cost of the repair before we did any work. You didn't have to use us do the work. It is very time consuming and many parts to totally rebuild everything on your toilet. You even got a huge discount. We try to please all but sometimes can't.

LuRuth A.
04/2015
5.0
plumbing
  + -1 more
.
Description of Work: They plumbed two new sinks, new DW, added new line for freezer in fridge, and corrected two leaks in other rooms.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dr Drain Plumbing
Thanks for the great score and being a long time customer. Your a great family to work for.

James S.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Repaired connection on elevated sewer discharge line from lift station.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Dr Drain Plumbing
Glad to help you on this Emergency call. Have no use of plumbing in your home is not a lot of fun. Thanks again.

Mary W.
04/2015
5.0
plumbing
  + -1 more
.
Description of Work: Changed out a faucet. Ted is my new plumber. He was extremely accommodating and professional and neat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dr Drain Plumbing
I LOVE being the new plumber :)

Henry W.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: replaced shower valve control

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Dr Drain Plumbing
Thanks for the A

Nancy M.
04/2015
5.0
plumbing
  + -1 more
.
Description of Work: Had no running water. Ryan said while he does not do well repairs, he would be happy to at least check and would recommend a well service if needed. He found the problem and repaired it rather quickly. I will use Dr Drain again when I need a plumber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dr Drain Plumbing
Thanks for the great review

Rashmi C.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: We could not schedule them at the time we needed. No work was performed.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Dr Drain Plumbing
Wish we could of helped. Not sure why we couldn't. I will look into this.

Linda V.
04/2015
5.0
plumbing
  + -1 more
Superb!!!!
Description of Work: Adjusted faucet and cleaned out tub drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Dr Drain Plumbing
Thanks for the A

Anne C.
04/2015
5.0
drain pipe
  + -1 more
Fine
Description of Work: Faucet install- reconfigure sink from 2 drains to one, reattach food disposal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Response from Dr Drain Plumbing
Thanks for giving us an all most perfect score. We did a lot of work for you. Sorry you did not like the price enough to give us an A score.

Marjorie Z.
04/2015
5.0
plumbing
  + -1 more
.
Description of Work: Replaced kitchen sprayer hose.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dr Drain Plumbing
Thanks for great review

Maria R.
04/2015
5.0
plumbing
  + -1 more
.
Description of Work: Repaired leaky toilet and installed 2 new replacement faucets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Dr Drain Plumbing
Thank you for the A

Chuck P.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replace shut off valve. It went well. No issues. Prompt. Courteous.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Dr Drain Plumbing
Thank you

Maria R.
04/2015
5.0
plumbing
  + -1 more
.
Description of Work: Repaired leaky toilet and installed 2 new replacement faucets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Dr Drain Plumbing
Thanks for the almost perfect score.

Mathew M.
04/2015
5.0
home remodeling, water heater repair
  + 0 more
unknown
Description of Work: Replaced hot water supply line in bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Dr Drain Plumbing
Thank you for the great review

Mary K.
03/2015
4.0
plumbing
  + -1 more
See above.
Description of Work: Ryan was VERY pleasant, punctual and professional, but he was unable to fix my water pressure problem. I had to purchase a cartridge for the faucet but that did not work. He suggested I get a new faucet but I think I will just live with the problem. Oh! He did find a fix a leak under the house, which was fabulous, so the call was definitely worth it.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Dr Drain Plumbing
Thank you for your review. I always love the input. The sad fact is not all plumbing is repairable. We had to make 2 trips to your house on 2 different days. We spent a lot of time on your job and in the end really on charged a service fee and repair of leak. Wish we could have done more for you.

Karen B.
03/2015
5.0
plumbing
  + -1 more
.
Description of Work: Replace supply line in bathroom sink to address leaky pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Dr Drain Plumbing
Thank you

margaret W.
03/2015
5.0
plumbing
  + -1 more
.
Description of Work: fixed water pressure. Very thorough, pleasant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Dr Drain Plumbing
Thank you for the great review. I wish Angie's List would let you change your review to All A's one page back. As always it was a pleasure to help you and chat with you. Thanks for being a repeat customer too.

Michael S.
03/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Checked clogging toilet. Fix so easy they didn't charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dr Drain Plumbing
Thanks for sharing

Contact information

5209 Woods End Rd, Hillsborough, NC 27278

http://DrDrainPlumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed


Licensing

Bonded

Insured

Licensed*

Trade License Number
L.29649
Trade License Locale
NC
Trade License Authority
North Carolina Board Examiners of Plumbing, Heating & Fire Sprinkler Contractors
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Kitchen and Bath Remodeling,
General Remodeling,
Sewer Cleaning,
Wells and Pumps,
Bathtub Restoration,
Septic Systems,
Natural Gas Lines

FAQ

Dr Drain Plumbing is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Dr Drain Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Dr Drain Plumbing offers free project estimates.
Yes, Dr Drain Plumbing offers eco-friendly accreditations.
No, Dr Drain Plumbing does not offer a senior discount.
Yes, Dr Drain Plumbing offers emergency services.
Yes, Dr Drain Plumbing offers warranties.
Dr Drain Plumbing offers the following services: All plumbing repairs and new installs (ANYTHING PLUMBING), Exterior water and sewer drain pipe installation, gas leak repair, drain, sewer cleaning, septic repairs, water heaters, pumps, remodeling - general, kitchen & bathroom, well repairs
No well pump replacing.

Contact information

5209 Woods End Rd, Hillsborough, NC 27278

http://DrDrainPlumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed