Dr Drain Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

For more than 25 years Dr. Drain Plumbing has provided fast, reliable and guaranteed service for all types of plumbing needs. From plumbing repairs, septic repairs and wells to the installation of complete plumbing systems. We can handle it! We are one of the few plumbing companies with a full one year on all parts and labor guarantee. That alone tells you your plumbing troubles are over. Dr. Drain Plumbing is locally owned & Vet owned operated by Ted Bunnell. Ted has is a part of every job and is available to every customer before, during and after the job. We're the Triangle region's residential and light commercial plumbing repair and installation experts. You can expect our service team to be professional and courteous, to always make sure your questions are answered and to do the highest quality work.

Business highlights

34 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

All plumbing repairs and new installs (ANYTHING PLUMBING), Exterior water and sewer drain pipe installation, gas leak repair, drain, sewer cleaning, septic repairs, water heaters, pumps, remodeling - general, kitchen & bathroom, well repairs

Services we don't offer

No well pump replacing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9404 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 326-350 of 404 reviews

Jenny G.
01/2016
5.0
plumbing
  + -1 more
Great!
Description of Work: Faucet install, pipe move.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$273

Response from Dr Drain Plumbing
Thank you

Jeanne H.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Before work can be completed, I needed flooring repaired. That should be done in the next few weeks and then I will have the plumbing completed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dr Drain Plumbing
Thank you

Ashley M.
12/2015
5.0
drain cleaning, plumbing
  + 0 more
Great. No problems.
Description of Work: Snaked a drain. Looked at a sink that was leaking and tightened something that fixed it. Walked around and looked at a few more handles on showers and sink faucets and tightened them up too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Dr Drain Plumbing
Thank you

James S.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: repaired outdoor faucet and added a faucet in the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Dr Drain Plumbing
Thank you

SILVIA B.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Friendly, fast service. Highly recommend this company

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Dr Drain Plumbing
Thank you

Lynn B.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: We bought an old home that hadn't been loved. We needed to replace the tub fixtures (handles, etc.) in our guest bathroom and the old stuff just wouldn't cooperate so we needed a plumber. Plumber was great and also ended up having to go under the house when he had to replace the stopper. Everything works great now. Would hire them again in a minute.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Dr Drain Plumbing
Thank you

Cynthia W.
12/2015
2.0
plumbing
  + -1 more
x
Description of Work: Replace a showerhead

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$170

Response from Dr Drain Plumbing
Looks like you feel you did not have to pay. We do have to charge a base price. We have to be able to have the lights on to provide great service. Have a nice day.

Cynthia F.
12/2015
5.0
remodeling, home remodeling, plumbing
  + 1 more
unknown
Description of Work: Replaced existing kitchen faucet and sprayer. Great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$153

Response from Dr Drain Plumbing
Thank you

Karan F.
12/2015
5.0
remodeling, home remodeling, plumbing
  + 1 more
unknown
Description of Work: Reconnected water line under bathroom sink; installed new flapper and adjusted handles on toilets; took apart toilet to fix leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dr Drain Plumbing
Thank you

Katherine M.
12/2015
5.0
drain pipe
  + -1 more
unknown
Description of Work: The date of service was Nov 11, 2015 and the cost of service was $560.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Dr Drain Plumbing
Thanks for the A

Marianne R.
12/2015
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dr Drain Plumbing
Thank you

Connie T.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Repair leaking toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Dr Drain Plumbing
Thanks a lot for A

Walter B.
12/2015
5.0
remodeling, home remodeling
  + 0 more
Ryan did excellent job - on time.
Description of Work: Remove and install new kitchen faucet, rebuild two shut off valves.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$273

Response from Dr Drain Plumbing
Thank you.

Sharon R.
12/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: Price for service was SO outrageous - called two local licensed plumbers and their prices were approximately half of Dr Drain's and Dr Drain charges $75 just for arriving!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Dr Drain Plumbing
Shocking that you gave us an bad rating like this. First off we don't charge $75 for just arriving. We have FREE estimates. What ever pricing we give is the price to complete the job to the highest standards. I would really need to see the estimates to compare apple to apple to see the smoke you are blowing. I always suggest getting other estimates. Your job was one of those that had the potential of having many problems doing the job. We bid the job with those factors in mind so we did not lose money on the job. I wish you the best of luck and get all that is coming to you.

Julie M.
12/2015
4.0
plumbing
  + -1 more
Good.
Description of Work: Replace shower drain.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$350

Response from Dr Drain Plumbing
Hi. I would like to know more information on the lower score or do you just not like paying anything for work completed? Please respond.

roger S.
12/2015
3.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0


Response from Dr Drain Plumbing
Our goal is to make everybody happy. When we get an A rating or below we like to know all the details. Please respond to our calls and this email. Thanks so much.

John B.
11/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Dr Drain Plumbing
Thanks for review. Wish you could tell me what we did wrong for only a B.

Diane M.
11/2015
5.0
drain cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Response from Dr Drain Plumbing
Thanks alot

Teresa T.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: date of service 11/03/2015 cost of service $155
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Dr Drain Plumbing
Thanks for the great rating.

David B.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Resealed leaking toilette in downstairs half bath. Promptly diagnosed and repair seems fine. Very responsive and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dr Drain Plumbing
Thanks

Gary B.
11/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$200

Response from Dr Drain Plumbing
Sorry you did not like our service. I wish you could tell everybody why. I can not fix something if I don't know why you don't like it. Thanks Ted

Linda R.
10/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Dr Drain Plumbing
Thank you

Sean O.
10/2015
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Dr Drain Plumbing
Thank you.

Deborah M.
10/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$75

Response from Dr Drain Plumbing
Thanks

andrea H.
10/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Toilets clogged and bathtub backed up. Cleaned out drain. No roots found.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Dr Drain Plumbing
Thank you

Contact information

5209 Woods End Rd, Hillsborough, NC 27278

http://DrDrainPlumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed


Licensing

Bonded

Insured

Licensed*

Trade License Number
L.29649
Trade License Locale
NC
Trade License Authority
North Carolina Board Examiners of Plumbing, Heating & Fire Sprinkler Contractors
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Kitchen and Bath Remodeling,
General Remodeling,
Sewer Cleaning,
Wells and Pumps,
Bathtub Restoration,
Septic Systems,
Natural Gas Lines

FAQ

Dr Drain Plumbing is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Dr Drain Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Dr Drain Plumbing offers free project estimates.
Yes, Dr Drain Plumbing offers eco-friendly accreditations.
No, Dr Drain Plumbing does not offer a senior discount.
Yes, Dr Drain Plumbing offers emergency services.
Yes, Dr Drain Plumbing offers warranties.
Dr Drain Plumbing offers the following services: All plumbing repairs and new installs (ANYTHING PLUMBING), Exterior water and sewer drain pipe installation, gas leak repair, drain, sewer cleaning, septic repairs, water heaters, pumps, remodeling - general, kitchen & bathroom, well repairs
No well pump replacing.

Contact information

5209 Woods End Rd, Hillsborough, NC 27278

http://DrDrainPlumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed