Dr Drain Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

For more than 25 years Dr. Drain Plumbing has provided fast, reliable and guaranteed service for all types of plumbing needs. From plumbing repairs, septic repairs and wells to the installation of complete plumbing systems. We can handle it! We are one of the few plumbing companies with a full one year on all parts and labor guarantee. That alone tells you your plumbing troubles are over. Dr. Drain Plumbing is locally owned & Vet owned operated by Ted Bunnell. Ted has is a part of every job and is available to every customer before, during and after the job. We're the Triangle region's residential and light commercial plumbing repair and installation experts. You can expect our service team to be professional and courteous, to always make sure your questions are answered and to do the highest quality work.

Business highlights

34 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

All plumbing repairs and new installs (ANYTHING PLUMBING), Exterior water and sewer drain pipe installation, gas leak repair, drain, sewer cleaning, septic repairs, water heaters, pumps, remodeling - general, kitchen & bathroom, well repairs

Services we don't offer

No well pump replacing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9404 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 201-225 of 404 reviews

kate M.
05/2015
5.0
plumbing
  + -1 more
Ryan was wonderful! Did a great job, explained everything.
Description of Work: New outdoor faucets, fixed leaky shower, installed new ice maker line, repaired toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Dr Drain Plumbing
Thanks for the nice review.

Edie M.
05/2015
5.0
plumbing
  + -1 more
Showed up promptly, was polite, removed polybutylene and installed new front hose bib that works great and does not leak. Will definitely use them again!
Description of Work: Replace front hose bib.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Dr Drain Plumbing
Thanks for great rating

Saundra L.
05/2015
5.0
plumbing, wells
  + 0 more
The installation went well. No problems. He installer was quite experienced. He put the faucet in quickly, cleaned up, took away the old stuff and was done.
Description of Work: Install new customer supplied faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

Response from Dr Drain Plumbing
Thank you

Bill D.
05/2015
5.0
plumbing
  + -1 more
Great service! Very professional and timely.
Description of Work: Repaired leaky faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Dr Drain Plumbing
Thanks so much for taking the time for a great review

Scotta B.
05/2015
5.0
remodeling
  + -1 more
Perfect. Could not ask for better anything. Exceptionally happy with service provided. Ecstatic!!
Description of Work: Multiple services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Dr Drain Plumbing
Thanks so much. Love happy people.

Kim S.
05/2015
5.0
plumbing, wells
  + 0 more
Ryan was professional & courteous. I would recommend him & Dr. Drain to others based on the service today.
Description of Work: Replaced cracked joint at coupling in well bed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Dr Drain Plumbing
Thanks so much for the great rating

JOYCE U.
05/2015
5.0
plumbing
  + -1 more
Great service! Starting with my call to Dr Drain and speaking with their representative, Crystal. She quickly answered all of my questions. She sold me with her professionalism and friendy attitude. I immediately scheduled appt. for next business day. Then went thru the Angies List proccess, so easy. The Plumber was Ryan. He arrived at appointed time, explained what the process would be. He did have to open a small area in the garage wall to get to piping. This was done so quickly and very neatly. He cleaned up the area, which was minimal, immediately. Ryan was a very professional, and personable. All with a great smile and attitude.
Description of Work: Replace outside faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Dr Drain Plumbing
Thank you for your kind words. I will pass them along to Crystal and Ryan. We made the "Page Of Happiness" what an honor.

Pamela S.
05/2015
5.0
drain cleaning, plumbing
  + 0 more
Excellent work. Kept "snaking" and checking results until drain was open. When came time for Payment he asked how we found their business. We responded Angie's List and he suggested we buy their coupon on Angie's List. We bought coupon and saved about $75. Great customer service.
Description of Work: Unblocked clothes washer drain pipe. Checked kitchen drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Dr Drain Plumbing
Thanks for the great review

Luis B.
05/2015
5.0
plumbing
  + -1 more
Very well. All the procedures were explained and discussed.
Description of Work: Spout repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dr Drain Plumbing
Thank you for your kind rating

Hugh P.
05/2015
1.0
plumbing
  + -1 more
DOWN THE DRAIN, HA, HA, HA. Will/can not use because of locale.
Description of Work: NOTHING, NOTHING, DOES NOT GO TO A CITY IN THE SAME COUNTY WHICH THEY RESIDE TO PROVIDE SERVICE.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0

$140

Response from Dr Drain Plumbing
Wow your having a bad day. We do not service some areas. We are not a huge company. We can not be all every where and you are a 1 hour drive from our office. It is just as easy to get a plumber in your area than to place a mean and rotten post. Have a nice day.

Rebecca C.
05/2015
5.0
drain pipe, plumbing
  + 0 more
Very well. On time, very informative, efficient.
Description of Work: Replaced frost free exterior faucet. Installed cap on open pipe to prevent sewer backup and smell into house. Recommended installation of pressure valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Dr Drain Plumbing
Glad things went well

Martin B.
05/2015
5.0
plumbing
  + -1 more
An excellent experience! Will definatly use Dr. Drain again.
Description of Work: Repiped the sink drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Dr Drain Plumbing
We love great ratings

Karin L.
05/2015
5.0
plumbing
  + -1 more
A great experience. Clean and professional service provider. He explained the issue and tried to fix it- it was a hardware issue and he didn't have the part. He even went to try to find the part but was unable to. He did clear our drain. I would definitely use them again!
Description of Work: Unclogged a drain, tried to fix a faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dr Drain Plumbing
Thank you for the great review.

Linda D.
04/2015
5.0
plumbing
  + -1 more
After speaking with the service provider and providing me with the estimate, it was going to be a lot more money than what I anticipated.
Description of Work: $75 for $150 Worth of Plumbing Services

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

$75

Response from Dr Drain Plumbing
Thank you for taking time to post. Thanks for giving us an A even if we could not come to a price in your budget. It is better we don't do the job at all if your going to be unhappy at the end.

Shawn H.
04/2015
5.0
plumbing
  + -1 more
We purchased the coupon for a new outdoor frostless faucet with installation on Sunday. We were contacted the next morning at 8am. They came out that same day and completed the job. They were very professional, knowledgable, punctual, and courteous. I would definitely hire them again.
Description of Work: Replaced a ruptured frostless faucet with a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Dr Drain Plumbing
Thanks so much for posting a great review

Elise D.
04/2015
5.0
plumbing
  + -1 more
Arrived promptly during appt window. Repair proceeded quickly and neatly. Quite satisfied with work and established nice rapport with Ted. They will become our go-to Plumbing company!!
Description of Work: Repaired leaking polybutylene pipe in ceiling in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Dr Drain Plumbing
Was nice talking with you too.

James H.
04/2015
5.0
drain cleaning, plumbing
  + 0 more
The provider was prompt within the time window, but did not call ahead of time. This was the only glitch, however, as he was very up-front about the pricing and coverage of my home warranty (it wasn't covered, but not his fault). He was very efficient in performing the replacement and even explained to me the advantages of the piece of equipment that he provided in the repair over what I had previously installed. While he was there, he also provided advice on a frequently clogged toilet and how to remedy that problem, free of charge. The technician was very helpful and courteous, and I would use him and recommend him to my friends.
Description of Work: The service professional replaced a broken outdoor bib faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Dr Drain Plumbing
Thanks so much for the great review. Give us the page of happiness really means a lot to us.

Patricia W.
04/2015
5.0
remodeling, plumbing
  + 0 more
Wonderful, on time, very professional, knowledgeable and courteous.
Description of Work: 3 toilet repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$355

Response from Dr Drain Plumbing
Thanks for the great score

Marlene L.
04/2015
5.0
plumbing
  + -1 more
It went very well. The plumber was very thorough, explained everything as he went along and then did the repairs. Gave me tips or additional info as he went along for my future reference.Cleaned up everything as he completed each job.
Description of Work: Repaired the toilet that was running all the time. Repaired leaking shower faucet. Repaired leaking kitchen pipe under the sink. Had to replace the pipe as well as replace an additional part that also was leaking. Checked the crawl space to make sure there was no leaking in there.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Dr Drain Plumbing
Seems like you had a lot to repair. Thanks for the good score

Louie R.
04/2015
5.0
plumbing
  + -1 more
It was a good experience and timely
Description of Work: Faucet in sink was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dr Drain Plumbing
Thank you for the A

Lou Leary D.
04/2015
5.0
plumbing
  + -1 more
Excellent service! Highly recommend!
Description of Work: Replaced flapper and fill valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Dr Drain Plumbing
Thank you for the great review

Virginia C.
04/2015
5.0
drain cleaning, plumbing
  + 0 more
Ryan was amazing! He went above and beyond to find the source and fix it. He spent hours working to figure out the problem- never giving up. Along the way he kept us updated of progress and prognosis.
Description of Work: New faucet put in Clog in pipe straightened out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Dr Drain Plumbing
We do have hard working people that really care. Thank you for the A.

Sarah B.
04/2015
5.0
drain pipe, plumbing
  + 0 more
The handle was broken on my hose bib and i needed another checked for a leak. He didn't find a leak, but did a great job replacing the hose bib.Very quick, respectful and the prices were very fair.
Description of Work: Replacement of hose bib.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Dr Drain Plumbing
Thanks for taking the time to give us a great review and score

Teresa W.
04/2015
5.0
drain cleaning, plumbing
  + 0 more
Ryan was on time, reasonable price and gave us a lot of very helpful advice!!
Description of Work: Replaced lab drain & discussed many potential issues and Ryan was extremely helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Dr Drain Plumbing
Thanks so much for the great review

Mary W.
04/2015
5.0
plumbing
  + -1 more
He was here for a couple of hours but did not charge me any more. He was on time and very professional. He also guarantees his work for a year.
Description of Work: Dr. Drain had to come back to install a new faucet as the one I had could not be fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dr Drain Plumbing
Thanks for the A

Contact information

5209 Woods End Rd, Hillsborough, NC 27278

http://DrDrainPlumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed


Licensing

Bonded

Insured

Licensed*

Trade License Number
L.29649
Trade License Locale
NC
Trade License Authority
North Carolina Board Examiners of Plumbing, Heating & Fire Sprinkler Contractors
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Kitchen and Bath Remodeling,
General Remodeling,
Sewer Cleaning,
Wells and Pumps,
Bathtub Restoration,
Septic Systems,
Natural Gas Lines

FAQ

Dr Drain Plumbing is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Dr Drain Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Dr Drain Plumbing offers free project estimates.
Yes, Dr Drain Plumbing offers eco-friendly accreditations.
No, Dr Drain Plumbing does not offer a senior discount.
Yes, Dr Drain Plumbing offers emergency services.
Yes, Dr Drain Plumbing offers warranties.
Dr Drain Plumbing offers the following services: All plumbing repairs and new installs (ANYTHING PLUMBING), Exterior water and sewer drain pipe installation, gas leak repair, drain, sewer cleaning, septic repairs, water heaters, pumps, remodeling - general, kitchen & bathroom, well repairs
No well pump replacing.

Contact information

5209 Woods End Rd, Hillsborough, NC 27278

http://DrDrainPlumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed