Dr Drain Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

For more than 25 years Dr. Drain Plumbing has provided fast, reliable and guaranteed service for all types of plumbing needs. From plumbing repairs, septic repairs and wells to the installation of complete plumbing systems. We can handle it! We are one of the few plumbing companies with a full one year on all parts and labor guarantee. That alone tells you your plumbing troubles are over. Dr. Drain Plumbing is locally owned & Vet owned operated by Ted Bunnell. Ted has is a part of every job and is available to every customer before, during and after the job. We're the Triangle region's residential and light commercial plumbing repair and installation experts. You can expect our service team to be professional and courteous, to always make sure your questions are answered and to do the highest quality work.

Business highlights

34 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

All plumbing repairs and new installs (ANYTHING PLUMBING), Exterior water and sewer drain pipe installation, gas leak repair, drain, sewer cleaning, septic repairs, water heaters, pumps, remodeling - general, kitchen & bathroom, well repairs

Services we don't offer

No well pump replacing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9404 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 176-200 of 404 reviews

Daniel K.
07/2015
5.0
plumbing
  + -1 more
went fine i have a new non leaking hose and its great
Description of Work: replaced external hose bibb from 1960 with new bibb

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from Dr Drain Plumbing
Thanks for the great review

Michael M.
07/2015
5.0
plumbing
  + -1 more
Person did a good job finding the problem and fixed it fast.
Description of Work: Repair sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Dr Drain Plumbing
Thank you

Ken C.
07/2015
5.0
plumbing
  + -1 more
Looks great, doesn't leak, and provided suggestions on how to prevent future damage caused by winter freezing. Thanks!
Description of Work: Replaced a leaking outside frost-free hose faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from Dr Drain Plumbing
Thank you

George N.
06/2015
5.0
plumbing
  + -1 more
On time, cleaned up, did great job.
Description of Work: Replace leaky connection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Dr Drain Plumbing
Thank you

Allan F.
06/2015
5.0
plumbing
  + -1 more
Very well, very fast & friendly.
Description of Work: Replaced shower cartridge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Response from Dr Drain Plumbing
Thank you

David J.
06/2015
5.0
drain cleaning, plumbing
  + 0 more
Had a master bedroom sink that drained very slowly while belching big bubbles. My efforts to clean it failed. Ryan looked and listened and diagnosed the problem, sent a mechanical snake way into the house pipes and pulled out an astonishing amount of gunk. In the process a debris constriction near the sink trap was removed. The work area was protected from splatters and the room left as clean as it was before. The sink drains like new now, with no bubbles. He also explained how these systems work in what amounted to a very useful seminar. I should have done this years ago. I have a new plumber!
Description of Work: Cleaned a very slow drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$223

Response from Dr Drain Plumbing
Thank you

Jonathan C.
06/2015
5.0
plumbing
  + -1 more
Dr. Drain has been prompt, clear and concise from the estimation process to the --> selection process --> and lastly the execution process. One of the service representatives by the name of Ryan came promptly listened to the symptoms of my issue that I conveyed; he provided his diagnosis of what he perceived the issue to be; and he was spot-on of his diagnosis. He was prompt, polite and prescriptive in his assessment and his work and made the remediation of this problem painless and precise in timing. I would definitely use Dr. Drain again and recommend them for their Plumbing services. Thanks.
Description of Work: Fixed Hose Bibb and Owner's Suite Bathroom faucet (catridge) leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Response from Dr Drain Plumbing
Thank you for taking the time to post this. It really helps out.

Kevin H.
06/2015
5.0
plumbing
  + -1 more
Went great. Fast, on time friendly.
Description of Work: Replace huge bid. Shut off valve replaced. Rebuild boil drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$378

Response from Dr Drain Plumbing
Thank you

George H.
06/2015
5.0
plumbing
  + -1 more
Excellent, dishwasher backed and developed a leak under sink because of disposal was not properly installed, called Dr Drain and was all corrected.
Description of Work: Removed disposal, installed a basket strainer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Dr Drain Plumbing
Thank you

Diana G.
06/2015
5.0
plumbing
  + -1 more
Ryan was very nice and professional. He explained everything to me and identified the problems. Very neat in performing the work and clean-up.
Description of Work: 3 out of 4 outdoor faucets needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Response from Dr Drain Plumbing
Thank you

Ronda G.
06/2015
5.0
plumbing
  + -1 more
Was very pleased with the pro-active steps that were done. The parts needed for our repairs were difficult to find, but it was all completely within a very short time. Will use them again.
Description of Work: Repaired two toilets and replaced a stopper in a bath sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Dr Drain Plumbing
Thank you

Mary Ellen M.
06/2015
5.0
plumbing
  + -1 more
On time. Very Professional. The service technician took the time to explain where and why we had a leak. I would use them again.
Description of Work: Replaced bib hose

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Dr Drain Plumbing
Thank you

Linda R.
06/2015
5.0
plumbing
  + -1 more
Ryan fixed the toilet. When he got that working, he noticed that when there was water in the tank, there was a slow leak and he tightened the bolt. The kitchen faucet leaked when water was turned on and he was not able to fix that, but took a picture of the Mohr single lever model faucet to the Mohr Company and they are sending the needed parts to my home. Ryan also gave me the quote to rebuild. I was very pleased with this. He also gave me a quote to replace the tub spout to direct water to shower if that is needed. Furthermore, Ryan identified and checked my water pressure, a problem I did not know I had, which was very high (95+) water pressure which can be damaging to pipes as well as a giving me a quote. I appretiated his patience as well as his ability to explain these things in a way that a 72yo woman could understand.
Description of Work: Fixed the toilet. Evaluated the leaking sink. Evaluated the water pressure. Evaluated the shower which would not turn on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Dr Drain Plumbing
Very nice. Page of happiness.

Steve R.
06/2015
5.0
plumbing
  + -1 more
Went wonderful, as they were responsive and quick acting and did professional job
Description of Work: Came out and replaced broken outdoor spigot with a freeze proof version.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Dr Drain Plumbing
Thank you for great review

Paul Z.
06/2015
5.0
drain cleaning, plumbing
  + 0 more
Clean, professional, quick, good value.
Description of Work: unclogged kitchen drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Dr Drain Plumbing
Thank you

Benjamin T.
06/2015
5.0
drain pipe, plumbing
  + 0 more
The service man was very professional and was on time. The service was performed without any issues and the service man cleaned up after he was done. Great service.
Description of Work: Replaced the drain in the shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Dr Drain Plumbing
Thanks for taking the time to post.

Braska Williams J.
06/2015
5.0
plumbing
  + -1 more
Great. He even gave me a suggestion that helped me to save a lot of money on one of my faucets in the house.
Description of Work: He replaced my outside faucet with a frost-free faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Dr Drain Plumbing
Thanks for posting

Mary N.
06/2015
5.0
plumbing
  + -1 more
Wow! I called and they sent out someone the same day; I must have been extremely lucky. He installed the faucet in about 15 minutes, informing me when he was going to turn off the water. It was the easiest service call I've ever experienced. I've used their Big Deal coupons before and I'd certainly do it again, even without the Big Deal.
Description of Work: Put in a new outdoor faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Dr Drain Plumbing
Thanks for being a repeat customer and posting!

Leslie R.
06/2015
5.0
plumbing
  + -1 more
Came on time. Pro formed repair and shares helpful information.
Description of Work: Replace hoes bib.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Dr Drain Plumbing
Thanks for great score

Man Jia Janet X.
06/2015
5.0
plumbing
  + -1 more
Opened up ceiling to see leak, repaired broken shower part.
Description of Work: Repair of piping causing a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dr Drain Plumbing
Thanks for great review

Susanne N.
06/2015
5.0
plumbing
  + -1 more
The installer was super professional and speedy. I would recommend the company and this gentleman to all.
Description of Work: uninstalled and installed a new garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Dr Drain Plumbing
Thank you for your kind words

Catherine B.
06/2015
5.0
plumbing
  + -1 more
Did not know, 1920's house! Excellent service & communication, learned a lot! Mr. Robbins is an expert at communicating & I am not mechanical. Very happy with service!
Description of Work: Bad faucet washers, kitchen sink & bathroom, former move complicated. Also, checked water pressure front & back, needed pressure control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Dr Drain Plumbing
We love happy people!!!

Crystal & Richard C.
06/2015
5.0
drain pipe
  + -1 more
They took care of two broken pipes.
Description of Work: I used Dr Drain Plumbing. I used their $140 deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Dr Drain Plumbing
Glad to see you happy.

Erik S.
06/2015
5.0
plumbing
  + -1 more
I attempted to contact a few plumbers prior to getting a hold Dr. Drain and none of them would call me back. They even had high ratings on here. I had to change the appointment time and they were super flexible with that. The technician showed up on time and was very professional. He explained everything to me and told me how something like what happened could happen. All in all I was more than pleased with the service I received. I would highly recommend them to anyone else.
Description of Work: Replaced broken exterior spigot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from Dr Drain Plumbing
Thank you so much for your kind words. We aim to please.

Ernest A.
05/2015
5.0
drain cleaning, plumbing
  + 0 more
They did a very good job and he explained everything that he was doing. He cleared the drain for me as well and he was very professional.
Description of Work: $75 Plumbing Service Call Plus Credit Toward Repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Dr Drain Plumbing
Thanks for great review

Contact information

5209 Woods End Rd, Hillsborough, NC 27278

http://DrDrainPlumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed


Licensing

Bonded

Insured

Licensed*

Trade License Number
L.29649
Trade License Locale
NC
Trade License Authority
North Carolina Board Examiners of Plumbing, Heating & Fire Sprinkler Contractors
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Kitchen and Bath Remodeling,
General Remodeling,
Sewer Cleaning,
Wells and Pumps,
Bathtub Restoration,
Septic Systems,
Natural Gas Lines

FAQ

Dr Drain Plumbing is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Dr Drain Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Dr Drain Plumbing offers free project estimates.
Yes, Dr Drain Plumbing offers eco-friendly accreditations.
No, Dr Drain Plumbing does not offer a senior discount.
Yes, Dr Drain Plumbing offers emergency services.
Yes, Dr Drain Plumbing offers warranties.
Dr Drain Plumbing offers the following services: All plumbing repairs and new installs (ANYTHING PLUMBING), Exterior water and sewer drain pipe installation, gas leak repair, drain, sewer cleaning, septic repairs, water heaters, pumps, remodeling - general, kitchen & bathroom, well repairs
No well pump replacing.

Contact information

5209 Woods End Rd, Hillsborough, NC 27278

http://DrDrainPlumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed