Dr Drain Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

For more than 25 years Dr. Drain Plumbing has provided fast, reliable and guaranteed service for all types of plumbing needs. From plumbing repairs, septic repairs and wells to the installation of complete plumbing systems. We can handle it! We are one of the few plumbing companies with a full one year on all parts and labor guarantee. That alone tells you your plumbing troubles are over. Dr. Drain Plumbing is locally owned & Vet owned operated by Ted Bunnell. Ted has is a part of every job and is available to every customer before, during and after the job. We're the Triangle region's residential and light commercial plumbing repair and installation experts. You can expect our service team to be professional and courteous, to always make sure your questions are answered and to do the highest quality work.

Business highlights

34 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

All plumbing repairs and new installs (ANYTHING PLUMBING), Exterior water and sewer drain pipe installation, gas leak repair, drain, sewer cleaning, septic repairs, water heaters, pumps, remodeling - general, kitchen & bathroom, well repairs

Services we don't offer

No well pump replacing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9404 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 101-125 of 404 reviews

Joan B.
01/2016
5.0
plumbing
  + -1 more
Ryan showed up exactly on time. Did a great job finding the leak and explains stuff to me. Very satisfied. Glad I called y'all!
Description of Work: Found and fixed a water leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Dr Drain Plumbing
Thanks so much.

William S.
01/2016
5.0
plumbing
  + -1 more
On time and explained how to use new touch on faucet.
Description of Work: Installed new kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$153

Response from Dr Drain Plumbing
Thanks a lot.

Kelvin N.
01/2016
5.0
plumbing
  + -1 more
Checked valved for sewage lines and replaceRPRV after failure.
Description of Work: Replace pressure reducing valve. Ingrown sewage lines.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Response from Dr Drain Plumbing
Thanks

Jacob R.
01/2016
5.0
plumbing
  + -1 more
Ryan, the plumber, was on time and reasonably priced and he was exactly the right amount of chatty.
Description of Work: PVC replacement, tub faucet replacement, whole house valve replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$840

Response from Dr Drain Plumbing
Thanks a lot for the nice review.

Shon G.
01/2016
5.0
plumbing
  + -1 more
On time. Fixed everything in one visit. Completely satisfied with service.
Description of Work: New outdoor faucet. Removed circulation pump on water heater. Replaced flapper on toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from Dr Drain Plumbing
Thank you

Ted N.
01/2016
1.0
plumbing
  + -1 more
This was a $60 big deal purchase. This was maybe an hour's work. I did not have them do anything because their prices were too da*n high. Their prices are gougers. I will never use them again because of their prices. They are just way overboard. I went to Angie's List to try to get a reasonable bargain and they tried to put the screws to you with the money. The price was horrible. Their responsiveness was fine. They showed up on time.
Description of Work: They gave me an estimate for some plumbing work.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$60

Response from Dr Drain Plumbing
We give up front pricing. Most people are happy with our prices. What you think is an hour job may not be. We wish you the best of luck.

Mary D.
01/2016
5.0
plumbing
  + -1 more
Extremely courteous and on time. Offered suggestions for our project. Very fast and great work! Explained everything and a good price, will definitely use again. Alerted us of water damage found in crawl space when installing saving us tons of future expenses by us being able to fix it early.
Description of Work: Installed outside spigot on back of house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Dr Drain Plumbing
Thank you

Jo-anne S.
12/2015
5.0
plumbing
  + -1 more
Ryan was a great problem solver and was able to save us money, as well. We appreciated his efforts and personality. My pleasure. Quick response of 24 hours.
Description of Work: Replace basket strainer and lowered drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$405

Response from Dr Drain Plumbing
Thank you

Casey H.
12/2015
5.0
remodeling, plumbing
  + 0 more
Arrived promptly and was courteous and up-front about the options and price. Everything went very smoothly, would use this service again if we have future plumbing issues!
Description of Work: Repaired leak under kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Dr Drain Plumbing
Thank you

Melinda B.
12/2015
5.0
drain cleaning, plumbing
  + 0 more
Ryan was prompt and courteous. He explained what was going on and what he needed to do to fix it.
Description of Work: two clogged faucets, water pressure check and leaking toilet fixed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$333

Response from Dr Drain Plumbing
Thanks for great review

THOMAS Y.
12/2015
5.0
plumbing
  + -1 more
provider was good and professional, i'm pretty happy overall but the faucet was a little loose after he was done, You can pull on it and it will move some. Not a big enough deal for me to call them back but it's the difference from me giving a 100% also they were a little pricey for 20 mins of work.
Description of Work: replaced broken faucet for new one

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Dr Drain Plumbing
Please call us back if it is still loose. We will fix it. Thanks for the nice review.

mary anne H.
12/2015
5.0
plumbing
  + -1 more
Arrived on time, explained job politely. Great service and great job.
Description of Work: Replace valves with washing made distant gas stand.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from Dr Drain Plumbing
Thank you

David S.
12/2015
5.0
plumbing
  + -1 more
Ryan was excellent, arrived on time and performed all tasks perfectly.
Description of Work: Repair two toilets and kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from Dr Drain Plumbing
Thank you so much for the A rating.

Dennis H.
12/2015
4.0
plumbing
  + -1 more
It went fine. I paid another $100. There was a flange that had corrosion and he did not replace the flange. He left the corroded flange in place. The price was fair. He didn't try to upsell me on stuff that I didn't need. It was just that one little part where there was a flange on the wall that was not directly part of the job. But it had corrosion and he could have replaced it. I didn't watch him and he didn't do it. I called him. We set up an appointment and he showed up.
Description of Work: I bought a big deal from them. It was $60 for $120 worth of plumbing. He did a valve and some stuff.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Dr Drain Plumbing
We try and go over the job with the customer up front with cost and what we will do. If asked to stop a leak at the lowest cost we can that's what we do. At the end you will pay and get what you asked us to do.

Lauren W.
12/2015
5.0
remodeling, home remodeling, plumbing
  + 1 more
Excellent. Very personable, prompt, friendly, fast.
Description of Work: Installed kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Dr Drain Plumbing
Thanks so much for the great review.

Roxanne A.
12/2015
5.0
plumbing
  + -1 more
Ryan was great. Came on time, gave price up front, one of the parts was broken, found it at local supply house & I was able to pick it up & he fixed the faucet. Great problem solver.
Description of Work: Completely cleaned & repaired kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$273

Response from Dr Drain Plumbing
Thanks so much for the great rating of A

Jonathan Y.
12/2015
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
Everything went well. Ted showed up on time; inspected the situation; explained the problem; and provided a cost for the whole job. Ted was very knowledgeable, professional, and courteous. He explained everything in details and worked through the problem quickly. I definitely will use him again in the future and recommend him to other people.
Description of Work: Unclog the main drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Dr Drain Plumbing
Thanks for the great rating.

Jenny G.
11/2015
4.0
plumbing
  + -1 more
There was additional work that needed to be done to relocate a pipe, which was not expected, but the provider was very professional and courteous and did a great job.
Description of Work: The provider installed a new faucet. There was additional work that needed to be done to relocate a pipe.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

Response from Dr Drain Plumbing
Not sure what we did wrong to get an A. We called you as we do everybody after a couple days of completing the job. I guess some people don't give A ratings?

Karen B.
11/2015
5.0
plumbing
  + -1 more
The provider worked quickly and cleaned up everything well. We reviewed several plumbing options and the costs and I appreciated his honesty. I would definitely contact them again for plumbing needs.
Description of Work: Replaced a bathroom faucet - I had purchased the fixture previously.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Dr Drain Plumbing
Thanks for the A rating.

Kevin M.
11/2015
5.0
plumbing
  + -1 more
At first it was tricky lining up an appt. because the office phone system was not working properly. Once we got that square all went quite well. I probably would not purchase the Angie discount the next time. The job only took about 15-20 min. and I probably would have gotten away cheaper paying for a service call and paying the hourly rate. Ryan, the service man, was right on time, super courteous, competent and neat. He was also willing to give some good advice on other plumbing issues I was pondering.
Description of Work: Change out a hose bib

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from Dr Drain Plumbing
Sorry about the phone lines being down. We had no control over that. You purchased a great deal. Is the lowest plumbing price in the area. We don't charge by the hour. We give you a up front price and that's what you pay at the end.

Mark T.
11/2015
5.0
plumbing
  + -1 more
Very good- expect to call in future for future projects.
Description of Work: Kitchen sink and fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Dr Drain Plumbing
Thanks for great rating

Louie R.
11/2015
5.0
plumbing
  + -1 more
Great, timely and well done, Even came back the next day to finish the job.
Description of Work: Faucet replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dr Drain Plumbing
Thanks so much.

Joan M.
11/2015
5.0
plumbing
  + -1 more
contractor arrived on time and assessed the issues. He fixed all four traps in a timely and efficient manner. He was very pleasant to deal with.
Description of Work: repaired/replaced 4 ptraps

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Response from Dr Drain Plumbing
Thanks for the A rating

Linda R.
11/2015
5.0
plumbing
  + -1 more
I have used this provider twice, and just scheduled a 3rd, for this Thursday, Nov 12, 15. Very satisified. Prompt, very knowledgable, professional, and friendly.
Description of Work: DR. DRAIN

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Dr Drain Plumbing
Thank you so much for using us as much as you do. Great rating to top it off. Thanks Ted

Linda R.
11/2015
5.0
plumbing
  + -1 more
They were knowledgeable. They were professional, prompt, and very personable.
Description of Work: They fixed my sink. They ordered the parts and were great. They also put on a new toilet seat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dr Drain Plumbing
Thanks so much.

Contact information

5209 Woods End Rd, Hillsborough, NC 27278

http://DrDrainPlumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed


Licensing

Bonded

Insured

Licensed*

Trade License Number
L.29649
Trade License Locale
NC
Trade License Authority
North Carolina Board Examiners of Plumbing, Heating & Fire Sprinkler Contractors
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Kitchen and Bath Remodeling,
General Remodeling,
Sewer Cleaning,
Wells and Pumps,
Bathtub Restoration,
Septic Systems,
Natural Gas Lines

FAQ

Dr Drain Plumbing is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Dr Drain Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Dr Drain Plumbing offers free project estimates.
Yes, Dr Drain Plumbing offers eco-friendly accreditations.
No, Dr Drain Plumbing does not offer a senior discount.
Yes, Dr Drain Plumbing offers emergency services.
Yes, Dr Drain Plumbing offers warranties.
Dr Drain Plumbing offers the following services: All plumbing repairs and new installs (ANYTHING PLUMBING), Exterior water and sewer drain pipe installation, gas leak repair, drain, sewer cleaning, septic repairs, water heaters, pumps, remodeling - general, kitchen & bathroom, well repairs
No well pump replacing.

Contact information

5209 Woods End Rd, Hillsborough, NC 27278

http://DrDrainPlumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed