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Jimmys Plumbing & Repair, Inc.

Plumbing, Drain Cleaning, Natural Gas Lines,

About us

Welcome to Jimmy’s Plumbing & Repair in High Point North Carolina. We have professional plumbers to cover any plumbing repair needs you may have, whether it is a service or repair on existing fixtures and appliances, new residential or commercial installations, or remodels. We service residential and commercial clients in High Point, Greensboro and Winston Salem North Carolina daily and travel state wide on new commercial plumbing projects. Whatever the need may be, our team of professional “Crack Free Plumbers” will go above and beyond to maintain the highest standard for you.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

We have professional plumbers to cover any plumbing repair needs you may have, whether it is a service or repair on existing fixtures and appliances, new residential or commercial installations, or remodels.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.633 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
9%
3
0%
2
3%
1
9%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.6
punctuality
4.6
Showing 1-25 of 33 reviews

Larry B.
09/2022
5.0
plumbing
  + -1 more
On time, great attitude, friendly and completed job to my satisfaction. No complaints and will hire again when need arises.
Description of Work: Installed new touchless kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Monte L.
09/2020
5.0
plumbing, gas leak repair
  + 0 more
In a word: Professional. A crew of two showed up on time and quickly completed the repair. Worked efficiently as a team. I recommend and definitely will call this company again.
Description of Work: Replace bathtub stopper and drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heather B.
03/2020
1.0
plumbing
  + -1 more
We were charged for 3 hours of drive time at 100 dollars an hour for a tot of 45 minutes of labor. We were told, after job completion, that driving included coming to our home, picking up a shower handle and coming back to our home and driving to their next job. I have never paid an hourly drive fee for a technician. I have paid a truck fee, but this was excessive and predatory. It was never communicated to us at that they charge such a fee. It should have been relayed upfront. Deceptive and price gauging for a service industry.
Description of Work: Fixed shower, toilet

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$424.27

Angelina D.
07/2018
5.0
plumbing
  + -1 more
Wonderful experience. Jaime took the time to explain everything and what expectations and maintenance timeline and warning signs I should keep in mind. He was very respectful of my home and did not make a big mess and cleaned up after himself. The only disappointment was that they have had to go to a payment at time of service due to some clients not paying in a timely manner and this I understood however I do feel it needs to be said up front when scheduling the appointment so you know what to expect. I highly recommend them!
Description of Work: Leaking toilet - at supply line and at base through old seal; toilet flaps leaking as well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Curtis H.
07/2016
1.0
plumbing
  + -1 more
Came to look at a sink, said he would be back tomorrow and never came back nor called.
Description of Work: Replace a sink

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Elizabeth R.
12/2014
2.0
plumbing, water heater repair
  + 0 more
on the first occasion the plumber showed up on time. He was professional although not personable. He fix the bathroom sink which was leaking and then siliconed the base down so that when I turned the faucet on and off then it wouldn't turn the tubes underneath. The silicon held for maybe a day. And then came became loose again. It's something I can live with. On the second occasion my hot water heater blew and I called Monday to arrange for someone to come out Tuesday after 1 o'clock. I waited all afternoon. And at 4 o'clock I called them to make sure I was still going to receive service that day. I was transferred to a voice mailbox that was full and when I was unable to leave a message. no one ever showed up or called me back that afternoon. The following morning I called them again. And was transferred to someone who said that he would get to me that afternoon. The day before I had looked on Angie's List for a backup plumber just in case. Within moments of the phone call with Jimmy's I got a call from the other plumber who said he could be at my house in 20 minutes. I called jimmies back to let them know the job is done I didn't need their services anymore. I was told by the service department that they would cancel the call. I got two calls from the plumber that afternoon trying to make arrangements to come out and fix the hot water heater. So apparently he never got the message. I realize that they were busy on Tuesday and that's what the plumber told me. But I would have appreciated a phone call so as not to have wasted my afternoon. I will not use them again and have deleted them from my call list.
Description of Work: I tried to use Jimmy's plumbing on 2 separate occasions. The first time he showed up and fixed my leaking bathroom faucet. The second time I wanted him to fix my hot water heater and never got a phone call back until the next day whaen the job was already completed.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$100

Kristian N.
08/2014
1.0
plumbing
  + -1 more
I recieved a phone call this morning informing me that they would have to charge me $86+ travel charge. This was unexceptable to me since I was not told this when I set the appointment and gave them my address. They come up as a local provider to my area on Angie's List. This was very dispappointing. I use Angie's List to make sure I have reliable, compitiant providers . I had made sure my entire morning was clear to be home for this. I guess my time and money was not a priority for them.
Description of Work: The provider was supposed to come repair/replace some outside water spickets.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
3.0


Response from Jimmys Plumbing & Repair, Inc.
I am sorry for the misunderstanding. Our travel time is not a separate charge. It is included in with our hourly rate. Our techs are dispatched from our office which is approximately 45 minutes from your location which would be a total of 1.5 hours of labor that we have to pay our techs just for travel. All of our customers' time starts as soon as they are dispatched to the job location. We had every intention of performing the work that you requested with no problem. The gentleman you spoke with who dispatches all of the jobs just wanted to inform you of the charges before his sent the tech to your location. We attempted to call you to see if we could still send the tech out and work with you on the charges that you were told over the phone, but we never received a call back from you. We ALWAYS work with our customers in every way possible to make sure that the price for the work performed is as fair as possible. I'm sorry that you decided against using our company.

Wesley J.
06/2014
5.0
drain cleaning, plumbing
  + 0 more
I liked the quality of their work. The price was reasonable and they did a good job.
Description of Work: We had a sink that was stopped up and a broken toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lewis N.
08/2013
4.0
plumbing
  + -1 more
The reason I did not give them an A is because they are very expensive.
Description of Work: Needed some minor repairs which were they corrected in a professional manner.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$300

Carolyn A S.
07/2013
5.0
plumbing
  + -1 more
A. I called 3 people originally to fix the faucet. None could be bothered by such a small job EXCEPT JIMMY he showed. B. While here I thought well I'll have him look at the commode I wanted replaced. It was completed and replaced at such a reasonable price and so quick. I will have them do more work here. The other 2 missed out on what in the end will be in excess of $1000 of work because they could not be bothered to come fix the faucet outdoors; they did not realize this leaves a poor impression.
Description of Work: A. Fixed out door faucet. Which is why I called; but B. I had been thinking about the toilet function; ball and c***, they quickly and efficiently replaced the toilet........ marvelous work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Treva M.
06/2013
5.0
plumbing
  + -1 more
They were very informative regarding their evaluation of our situation prior to making the repairs. They completed the work in just a few hours. They made recommendation to prevent furture problems with our kitchen drain.
Description of Work: Repaired: MBR shower faucet, Guest bathtub facuet leak. Replace exterior replace water spicket, analyized hot water issue and repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Leanne F.
11/2012
5.0
plumbing
  + -1 more
Very well. Tim Martin was the serviceman. The company had great communication, was reliable, and provided advice and recommendations on where to go next. I recommend them to others.
Description of Work: Gave an estimate for some basic plumbing and gas hook up for our fireplace.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra A M.
02/2012
5.0
plumbing, wells
  + 0 more
They were very reliable, dependable and honest.
Description of Work: They installed a new submersible pump and the wall unit to pump it out of the basement wall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$800

Cynthia W.
04/2011
5.0
plumbing
  + -1 more
This company responded to my call and scheduled the service visit quickly. They did excellent work and for a reasonable price. I would highly recommend this company and would use them again if I needed plumbing service.
Description of Work: I was in need of someone to replace the water values on all three of the toilets in my dad's house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$267

Jean S.
12/2010
5.0
plumbing
  + -1 more
I called late afternoon and explained the problem. They first asked if there was another toilet that could be used until they could get out to fix the one that was running. I thought that was a nice touch to triage the situation. When they found out that there was another toilet that could be used they suggested turning off the water at the incoming line for the one that was running. They gave easy to understand instructions on how to do that and scheduled a service call for the next day. The next day they called about 30 minutes before they were due at the house. They were actually running ahead of schedule and wanted to know if they could come a little early. I agreed and the repair was completed. Prompt, professional and reasonablely priced. It doesn't get much better than that!
Description of Work: Water in toilet running continuously.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

STEVEN P.
07/2010
5.0
plumbing
  + -1 more
One evening I discovered that two of my outdoor spickets were leaking. The lead pipes had busted and needed to be replaced. I called a few companies, and of the couple that called me back neither could come until the following week, hense the B for responsiveness. But it wasn't an urgent matter. I think they quoted $35 just to come out which also covered the first 30 minutes of service. The gentleman was on time, courteous and friendly. He didn't have all of the necessary parts to fix both faucets so he had to leave to buy more parts. I was happily surprised that he didn't charge me for the time spent getting the extra parts. It took him just about the 30 minutes to actually do the work and I didn't get charged for anymore time than that. The parts, however, were not cheap and I think were more than the cost of his time on the job. I would use them again.
Description of Work: Two outdoor spicket lead pipes and faucet were leaking and had to be replaced. He removed the cracked pipes, installed new ones, and replaced one of the faucets as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$90

Jane M.
07/2010
5.0
plumbing
  + -1 more
I've used Jimmy's Plumbing twice now and they are prompt, courteous, skillful and quick. Highly recommend!
Description of Work: Unclogged kitchen drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Timothy M.
06/2010
4.0
plumbing
  + -1 more
I remember him saying that if it didn't work out he'd come back. They were pretty nice.
Description of Work: Jimmys Plumbing & Repair Inc came out to repair a leak.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$80

Carolyn B.
07/2009
5.0
plumbing
  + -1 more
I thought the service was excellent. He was neat and clean in his work.
Description of Work: Jimmy fixed my running toilet in about an hour after I called him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jan W.
05/2009
5.0
plumbing
  + -1 more
Quick, responsive service at a reasonable price.
Description of Work: Repaired bathroom faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gerald D.
07/2008
5.0
plumbing
  + -1 more
We have used them several times and always been pleased with their service. They know what to do and how to do it. They are here when they say they will be. They are easy to get in touch with.
Description of Work: We needed a toilet replaced and they did that for us and disposed of the old one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

BETTY A.
06/2007
5.0
plumbing
  + -1 more
Jimmy is very nice and professional. His prices are very reasonable also. I had called other plumbers and he was the least expensive. I would recommend Jimmy's Plumbing.
Description of Work: Jimmy unclogged and shortened our dryer vent hose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BETTY A.
08/2006
5.0
plumbing
  + -1 more
Chris did excellent work, and was very polite. We are pleased with the job. However, we found them a little slow to get to our job due to a heavy workload.
Description of Work: Installed a new dryer exhaust line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$305

06/2006
4.0
plumbing
  + -1 more
Everything he did for me was very good. He did an excellent job. They were fast and thorough. I would recommend them to my friend and family members.
Description of Work: We had them out to help us with our plumbing. They did general plumbing and repairs.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

KATHY F.
06/2006
5.0
plumbing
  + -1 more
Jimmys Plumbing & Repair got the job done in a very short period of time. They were a little late in arriving but not too bad. The service man was very pleasant.
Description of Work: Jimmys Plumbing fixed my bathroom sink which was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150
    • 1(current)
    • 2

Contact information

1730 Jackson Lake Rd, High Point, NC 27263

www.jimmysplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Natural Gas Lines,
Wells and Pumps,
Water Heaters,
Gas Logs,
Water Coolers

FAQ

Jimmys Plumbing & Repair, Inc. is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 1:00 PM

Jimmys Plumbing & Repair, Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Jimmys Plumbing & Repair, Inc. does not offer free project estimates.
No, Jimmys Plumbing & Repair, Inc. does not offer eco-friendly accreditations.
No, Jimmys Plumbing & Repair, Inc. does not offer a senior discount.
Yes, Jimmys Plumbing & Repair, Inc. offers emergency services.
No, Jimmys Plumbing & Repair, Inc. does not offer warranties.
Jimmys Plumbing & Repair, Inc. offers the following services: We have professional plumbers to cover any plumbing repair needs you may have, whether it is a service or repair on existing fixtures and appliances, new residential or commercial installations, or remodels.

Contact information

1730 Jackson Lake Rd, High Point, NC 27263

www.jimmysplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 1:00 PM