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Elkes Carpet One Floor & Home

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Owner Robert Elkes Sr started our family owned and operated business in 1969 and we have managed to provide an incredible shopping experience with the support of our loved ones. In July of 1998 Co Owner/CEO Marty Elkes Sr and his brother Robert Elkes Jr decided to join forces with the Cooperative Carpet One to provide better prices and more resources to our customers. It was truly a smart business decision because it give us the buying power of over 1500 stores and this allows to compete with anyone on pricing. Our goal is to provide professinal service with a hometown family feel. We have 9 employees in store all family except for two and they have been with us so long we view them as family. Logistically speaking we are local here in high point NC but we will also provide great shipping pricing all over the country.We give free estimates and also allow for the samples to be taken to your home so you can see it in your own lighting. Let us help you with all your flooring needs today.

Business highlights

56 years of trusted experience
Emergency Services Offered

Services we offer

Sale: All types of Hardwood, Laminate, Ceramic Tile, Slate, Porcelian Tile, Vinyl Tile, Luxury Vinyl Tile, Sheet Vinyl, Carpet Tiles, Rubber flooring,All types of Carpet, and all types of loor covering. Install and Repair: All types of floor covering. Sale and Install: tile for bath tubs, back splashes, and counter tops. Sand and Refinish hardwood floors.

Services we don't offer

Do not sale or install stick down tiles.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Reviews

4.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.5
value
4.0
professionalism
4.3
responsiveness
4.8
punctuality
4.7
Showing 1-4 of 4 reviews

Jerry L.
11/2014
5.0
flooring contractor, carpet installation
  + 0 more
The company was a pleasure to work with. We were given samples initially to view in our home. Once we decided, the quote was quickly given and was accurate (no changes in mid process). The carpet was on back order, but we were immediately notified and given various alternatives. We stayed with the original order, waiting a few extra days (which was clearly communicated). The installers arrived on the day and time scheduled and looked over the job, asked questions, then went to work. They worked hard and the job was first quality, including a thorough clean up and haul away. We had a small glitch where a vent was covered, but someone quickly returned and corrected the problem. It was a very good experience and we'd recommend them to others seeking to find good price and quality installation for flooring needs.
Description of Work: Installed carpet in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Pat K.
12/2013
5.0
flooring contractor, carpet installation
  + 0 more
They were very prompt, did an excellent job and thoroughly cleaned up afterwards. I would never use anyone else.
Description of Work: Installed great carpet in three rooms and on stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

George V L.
03/2013
5.0
carpet installation
  + -1 more
It went very well.I expected that I would have to come back to pick up the rug but they were able to do the work in about an hour. I want to replace the flooring in my kitchen and bathrooms and I will defiantly go to this vendor.
Description of Work: Had a piece of carpet that needed to be cut to fit around a cabinet . They did an excellent job and the cost was extremely below what I thought I would vane to pay.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$9

Lewis M.
05/2012
1.0
carpet installation, flooring contractor
  + 0 more
I would never recommend them. They are awful. The seams show, and when I called them about it, they told me it would be remedied by vacuuming. We had to have our floor replaced after they cut it with a band saw.
Description of Work: They put laminate floor in our kitchen and carpeted our entire house.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0


Response from Elkes Carpet One Floor & Home
I am very sorry to hear about your experience with a flooring dealer. I have researched your name through our entire computer system and I have no record of ever doing a Job for you. Like any business we have made mistakes, but we are commited to fixing those mistakes. Our products carry a "Beautiful Warranty" what that means is within 30 - 90 days we will replace your product free of charge for any reason, so if there was a problem with your job then we would have been more than happy to fix it. We are a small business so as you would imagine it is our reputation that has kept us in business since 1969, nothing is more important to us than keeping our customers satisfied. One bad experience and it could be the end of us. Customer If it was in fact Elkes Carpet One of High Point, NC. that did your job we will still make it right. please respond to me and let me know if the job could have been in someone else's name?

    Contact information

    1585 GABLE ST, High Point, NC 27260

    www.elkescarpetonehighpoint.com

    Service hours

    Sunday:
    9:00 AM - 4:00 PM
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Flooring Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Ceramic Tile

    FAQ

    Elkes Carpet One Floor & Home is currently rated 4 overall out of 5.

    Sunday: 9:00 AM - 4:00 PM

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 4:00 PM

    Yes, Elkes Carpet One Floor & Home offers free project estimates.
    No, Elkes Carpet One Floor & Home does not offer eco-friendly accreditations.
    No, Elkes Carpet One Floor & Home does not offer a senior discount.
    Yes, Elkes Carpet One Floor & Home offers emergency services.
    Yes, Elkes Carpet One Floor & Home offers warranties.
    Elkes Carpet One Floor & Home offers the following services: Sale: All types of Hardwood, Laminate, Ceramic Tile, Slate, Porcelian Tile, Vinyl Tile, Luxury Vinyl Tile, Sheet Vinyl, Carpet Tiles, Rubber flooring,All types of Carpet, and all types of loor covering. Install and Repair: All types of floor covering. Sale and Install: tile for bath tubs, back splashes, and counter tops. Sand and Refinish hardwood floors.
    Do not sale or install stick down tiles.

    Contact information

    1585 GABLE ST, High Point, NC 27260

    www.elkescarpetonehighpoint.com

    Service hours

    Sunday:
    9:00 AM - 4:00 PM
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 4:00 PM