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Custom Designs by Steve

Hardwood Flooring Sales and Installation, Ceramic Tile, Flooring Sales and Installation,

About us

Whether you are looking for a custom kitchen, a bathroom remodel, or a room addition/expansion, Custom Designs by Steve is available to assist you. We are a licensed building contractor for commercial and residential properties. We can build or remodel the kitchen or bathroom you envision, or we can add or expand rooms to your home.

Business highlights

47 years of trusted experience

Services we offer

Hardwood flooring, ceramic tile, marble, granite, plumbing, electrical, remodeling, carpet, kitchen & bath remodeling.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.49 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
11%
1
22%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.2
responsiveness
4.4
punctuality
4.8
Showing 1-9 of 9 reviews

Don E.
03/2016
1.0
ceramic tile
  + -1 more
no one contacted me to discuss my project and provide a quote.
Description of Work: I visited his retail location and told them what I wanted was told that someone would get back to me. I left all my contact information but no one ever contacted me.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


DEANNA J.
04/2014
5.0
hardwood floor, ceramic tile
  + 0 more
Custom Designs by Steve was professional and prompt throughout the entire process. The quality of the work provided was excellent - we've had multiple friends comment on how well the floors turned out. Costs was well worth the quality of the job. Planning a master bath update in the future and will definitely contact Custom Designs by Steve for the job!
Description of Work: Removed carpet and ceramic tile and replaced with 4" finished on site hardwood. 1750 sq feet and a flight of stairs. Painted entire main floor of home including walls and trim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,000

Janice G.
03/2014
5.0
flooring contractor
  + -1 more
.
Description of Work: They refinished and stained our wood floors. They were very open to our preferences, worked quickly and cleanly, and were very candid that the flooring in one room could not be refinished satisfactorily without significant replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Shirley H.
08/2013
5.0
ceramic tile, electrician, hardwood floor, plumbing, marble & granite, home remodeling
  + 4 more
Excellent results.
Description of Work: Remodeled a 1950 house. Fantastic work and professional. Everything was completed in a timely manor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Susan D.
09/2012
5.0
hardwood floor, flooring contractor
  + 0 more
They were always prompt, courteous and professional. The work was done in a timely manner with minimal mess. All questions and concerns were answered and addressed. We are very, very happy with our floors, and the work that was done.
Description of Work: We wanted to replace carpet and vinyl floor with hardwoods throughout the whole first floor. Steve and his son came out and did a very professional job, giving us quality advice on the best product for our money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Susan D.
08/2011
5.0
hardwood floor, remodeling
  + 0 more
It went beautifully. Fromt the time of the quote until the project was finished, Steve and his sons (it's a family business) were there exactly when they said they would be there. The work they performed was incredible - I would come in to them on their hands and knees with a flashlight looking for imperfections to finish. We couldn't be happier with the punctuality, quality of work, the professionalism of Steve and his sons, and the finished product. They delivered exactly as promised, and were flexible with us as we tweaked a few things. They even moved our furniture out before starting, and moved everything back in once finished. Not all companies do that. We will have them do our kitchen cabinets and countertops when we are ready for that project, as wwell as any other project that comes up. Highly recommend them!!!
Description of Work: Had existing hardwoods, vinyl and carpet removed from our first floor, and Flooring Designs by Steve (now called Custom Designs by Steve) layed raw flooring down, sanded, and finished everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

susan M.
09/2009
1.0
flooring contractor
  + -1 more
There was no work done. I could never get him to come to my home, when he said he would. I have someone at my home 24/7, so it could have been anytime that was convenient for him. He would not return calls to schedule. Very, very poor customer service. My thought is: if he was this unprofessional BEFORE the job.....I am probably better off that he didn't do the work.
Description of Work: No work was done.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


STEVEN A.
07/2006
5.0
hardwood floor
  + -1 more
THIS COMPANY IS PUNCTUAL AND PROFESSIONAL. AFTER SHOPPING AROUND FOR COMPANIES, WE FELT MOST CONFIDENT IN THEIR ABILITY. WE WERE VERY PLEASED WITH THEIR WORK AND WOULD RECOMMEND THEM.
Description of Work: THIS COMPANY RESTORED THE HARDWOOD FLOORS ON THE LOWER LEVEL OF MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

TODD C.
06/2006
2.0
ceramic tile
  + -1 more
The work he does is good. One problem, he did not finish our backsplash. We made the mistake of paying him before the job was completed to our satisfaction. We had to hire someone else to finish the job.
Description of Work: I had them install ceramic tile floors.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$4,000

    Contact information

    1605 N Main St, High Point, NC 27262

    www.customdesignsbysteve.com

    Service hours

    Monday:
    9:30 AM - 5:30 PM
    Tuesday:
    9:30 AM - 5:30 PM
    Wednesday:
    9:30 AM - 5:30 PM
    Thursday:
    9:30 AM - 5:30 PM
    Friday:
    9:30 AM - 5:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardwood Flooring Sales and Installation,
    Ceramic Tile,
    Flooring Sales and Installation,
    Kitchen and Bath Remodeling,
    Marble and Granite,
    General Remodeling,
    Plumbing,
    Electrical,
    Remodeling - Modular & Mobile Home,
    Basement Remodeling,
    Sunrooms and Patio Enclosures,
    Carpet Sales and Installation

    FAQ

    Custom Designs by Steve is currently rated 4.4 overall out of 5.

    Monday: 9:30 AM - 5:30 PM

    Tuesday: 9:30 AM - 5:30 PM

    Wednesday: 9:30 AM - 5:30 PM

    Thursday: 9:30 AM - 5:30 PM

    Friday: 9:30 AM - 5:30 PM

    Custom Designs by Steve accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Custom Designs by Steve does not offer free project estimates.
    No, Custom Designs by Steve does not offer eco-friendly accreditations.
    No, Custom Designs by Steve does not offer a senior discount.
    No, Custom Designs by Steve does not offer emergency services.
    No, Custom Designs by Steve does not offer warranties.
    Custom Designs by Steve offers the following services: Hardwood flooring, ceramic tile, marble, granite, plumbing, electrical, remodeling, carpet, kitchen & bath remodeling.

    Contact information

    1605 N Main St, High Point, NC 27262

    www.customdesignsbysteve.com

    Service hours

    Monday:
    9:30 AM - 5:30 PM
    Tuesday:
    9:30 AM - 5:30 PM
    Wednesday:
    9:30 AM - 5:30 PM
    Thursday:
    9:30 AM - 5:30 PM
    Friday:
    9:30 AM - 5:30 PM